Communicating directly with a wide variety of customers and personalities and ensuring outstanding experiences to drive high
levels of repeat business.
The most successful salespeople and companies have high
levels of repeat business and a continuous stream of new customers that come from referrals from their satisfied customers.
You'll become a trusted partner to your customers resulting in a high
level of repeat business.
Not exact matches
But they crashed into the wall
of the status quo, as taxi operators from New York City and elsewhere
repeated their arguments that opening the door to Uber and Lyft without subjecting them to the same
level of regulation could put them out
of business.
Since over 80 %
of our
business is
repeat, we rely on the highest
level of customer satisfaction for our success.
That means a retailer can generate volume sales at
levels few other product categories can and at the all - important
repeat business frequency
of food sales.
«At Westin Maui, we have a good amount
of repeat businesses based upon past successes and the strong
level of connection we have built with group representatives and meeting planners.
Providing your client with a top notch
level of legal representation is the best way to promote
repeat business.
Managing trusting senior -
level client relationships and clearly understanding their objectives to facilitate exceptional
levels of service and
repeat business while extending strategic sales and marketing efforts to win new
business as a Client Service Advisor for Winthrop Financial.
Proven dedication to providing an outstanding
level of customer service, resulting in solid customer loyalty and
repeat / referral
business.
Precisely and expeditiously handling both simple and more complex customer - facing responsibilities and communication functions to optimize customer service and ensure maximum
levels of satisfaction and
repeat business.
With strong inner motivation and sharp sales insight, I excel at assessing customer needs, implementing effective sales strategies, and achieving outstanding
levels of customer satisfaction and
repeat / referral
business.
Secured consistent
levels of referred and
repeat business from a vast client base through successful store management, internal networking, consultative sales, and communication.
I excel at enhancing sales and brand exposure, building and motivating teams to optimal performance
levels, and achieving the highest rates
of customer satisfaction and
repeat business.
Providing consistently outstanding customer service, leading to high
levels of referral and
repeat business.
The ideal approach to ensure
repeat business is by insinuating qualified candidates whose
level of experience has been checked.
• Hands - on experience in ensuring high
levels of customer satisfaction through provision
of exceptional customer services • Highly skilled in assessing customers» needs and providing both information and assistance to ensure that they are met appropriately • Deep insight into the «extra mile» mantra to drive sales and ensure
repeat business opportunities • Deeply familiar with recommending merchandise based on each customer's individual requirements and likes • Demonstrated expertise in preparing sales contracts and handling payment processes for both cash and credit card transactions • Unmatched ability to serve multiple customers at the same time, without compromising quality
of services • Qualified to handle merchandising, visual merchandising and stocking activities in a time efficient manner • Proficient in upholding and implementing loss prevention strategies, and effectively reducing item loss through constant check and vigilance • Adept at processing shipments and ensuring that all merchandise is appropriately represented on the floor • Competent in recommending products to customers by effectively and efficiently providing information
of benefits and demonstrating product features • Well - versed in engaging customers though conversation to determine their needs and assisting them in locating their choices
of products • Proven record
of suggestively selling additional items and services in a bid to meet company and self - sales goals
• Highly experienced in conducting site survey to determine the best position for satellite service equipment • Demonstrated expertise in placing mounts, satellite dishes and receivers while ensuring consistency
of service • Exceptionally well - versed in laying out complex cabling networks and ensuring that cables are properly pulled and grounded as per protocol • Deeply familiar with selecting and installing satellite equipment according to the specific needs
of each customer • Effectively able to instruct / educate customers on using satellite equipment and repairing and maintaining it on a regular basis • Exception customer service skills aimed at ensuring customer satisfaction for
repeat business opportunities and referral • Unmatched ability to design, install and maintain industry
level satellite services and equipment • Adept at ensuring signal strength according to industry standards, by performing detailed tuning activities • Proficient in calculating costs and quotes for both residential and commercial properties based on the size and type
of equipment required for each project • Competent in performing troubleshooting and repairing activities to ensure that all faults are fixed in a timely manner, and to minimize downtime
• Direct and control clients» order processing and fulfillment and field inquiries by employing discretion • Provide product training to clients through presentations and modeling • Discuss technical aspects
of each product and ensure that clients are at par with instructions provided to them • Provide advice to clients by communicating courteously through telephone, email and in person • Investigate and resolve clients» problems in a bid to ensure retainer - ship and
repeat business opportunities • Develop and implement feedback and complaints procedures as part
of client outreach programs • Train staff members to deliver a high
level of client services and provide them with assistance in understanding the company's products and services • Keep abreast
of industry trends and developments and ensure that improvements are applied by employing best practices
Resourceful pharmacy professional with experience filling and verifying prescriptions and ordering / maintaining proper inventory
levels; empathic listener and consultant with outstanding customer service skills critical to generating
repeat and word -
of - mouth
business in retail environments.
Provided one - on - one staff training and mentorship programs that garnered increased
levels of quality customer service and support initiatives and fostered
repeat business and ongoing consumer loyalty.
Business Development and Sales Management — Duties & Responsibilities Lead through example with consistent work ethic and professionalism, while performing sales and marketing presentations, overseeing business development functions, and managing / leveraging key business relationships Perform needs - based analyses and situational assessments for clients to position most appropriate product / service, generating increased revenue through improved close ratios as well as referral / repeat customer business Collaborate in all phases of strategic planning with senior - level management and customers, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment of key markets and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, prospecting techniques, client service, pricing, and market trends Identify and utilize talent among team members with focused training, targeted professional recruitment, and the promotion of a performance - based entrepreneurial environment that leverages individual talents for group benefit Install support staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, word - of - mouth marketing, and the leveraging of cross-sales opportunities Create and implement marketing and sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation, cost control, networking, and staff success Develop and maintain a strong working knowledge of respective products / services and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies, and industry developments Collaborate effectively with all relevant parties, conveying information in a clear and concise manner while listening effectively to critical input, critiques, suggestions, and guidance Utilize knowledge of various technology - based applications, including ACT, Genesis, Calyx Point, Encompass, DU / LP, and Assetwise Act as a liaison between clients, vendors, sales and support staff, and other members of the executive managem
Business Development and Sales Management — Duties & Responsibilities Lead through example with consistent work ethic and professionalism, while performing sales and marketing presentations, overseeing
business development functions, and managing / leveraging key business relationships Perform needs - based analyses and situational assessments for clients to position most appropriate product / service, generating increased revenue through improved close ratios as well as referral / repeat customer business Collaborate in all phases of strategic planning with senior - level management and customers, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment of key markets and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, prospecting techniques, client service, pricing, and market trends Identify and utilize talent among team members with focused training, targeted professional recruitment, and the promotion of a performance - based entrepreneurial environment that leverages individual talents for group benefit Install support staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, word - of - mouth marketing, and the leveraging of cross-sales opportunities Create and implement marketing and sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation, cost control, networking, and staff success Develop and maintain a strong working knowledge of respective products / services and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies, and industry developments Collaborate effectively with all relevant parties, conveying information in a clear and concise manner while listening effectively to critical input, critiques, suggestions, and guidance Utilize knowledge of various technology - based applications, including ACT, Genesis, Calyx Point, Encompass, DU / LP, and Assetwise Act as a liaison between clients, vendors, sales and support staff, and other members of the executive managem
business development functions, and managing / leveraging key
business relationships Perform needs - based analyses and situational assessments for clients to position most appropriate product / service, generating increased revenue through improved close ratios as well as referral / repeat customer business Collaborate in all phases of strategic planning with senior - level management and customers, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment of key markets and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, prospecting techniques, client service, pricing, and market trends Identify and utilize talent among team members with focused training, targeted professional recruitment, and the promotion of a performance - based entrepreneurial environment that leverages individual talents for group benefit Install support staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, word - of - mouth marketing, and the leveraging of cross-sales opportunities Create and implement marketing and sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation, cost control, networking, and staff success Develop and maintain a strong working knowledge of respective products / services and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies, and industry developments Collaborate effectively with all relevant parties, conveying information in a clear and concise manner while listening effectively to critical input, critiques, suggestions, and guidance Utilize knowledge of various technology - based applications, including ACT, Genesis, Calyx Point, Encompass, DU / LP, and Assetwise Act as a liaison between clients, vendors, sales and support staff, and other members of the executive managem
business relationships Perform needs - based analyses and situational assessments for clients to position most appropriate product / service, generating increased revenue through improved close ratios as well as referral /
repeat customer
business Collaborate in all phases of strategic planning with senior - level management and customers, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment of key markets and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, prospecting techniques, client service, pricing, and market trends Identify and utilize talent among team members with focused training, targeted professional recruitment, and the promotion of a performance - based entrepreneurial environment that leverages individual talents for group benefit Install support staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, word - of - mouth marketing, and the leveraging of cross-sales opportunities Create and implement marketing and sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation, cost control, networking, and staff success Develop and maintain a strong working knowledge of respective products / services and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies, and industry developments Collaborate effectively with all relevant parties, conveying information in a clear and concise manner while listening effectively to critical input, critiques, suggestions, and guidance Utilize knowledge of various technology - based applications, including ACT, Genesis, Calyx Point, Encompass, DU / LP, and Assetwise Act as a liaison between clients, vendors, sales and support staff, and other members of the executive managem
business Collaborate in all phases
of strategic planning with senior -
level management and customers, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment
of key markets and potential clients, while furnishing oversight and guidance regarding effective
business acquisition strategies, prospecting techniques, client service, pricing, and market trends Identify and utilize talent among team members with focused training, targeted professional recruitment, and the promotion of a performance - based entrepreneurial environment that leverages individual talents for group benefit Install support staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, word - of - mouth marketing, and the leveraging of cross-sales opportunities Create and implement marketing and sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation, cost control, networking, and staff success Develop and maintain a strong working knowledge of respective products / services and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies, and industry developments Collaborate effectively with all relevant parties, conveying information in a clear and concise manner while listening effectively to critical input, critiques, suggestions, and guidance Utilize knowledge of various technology - based applications, including ACT, Genesis, Calyx Point, Encompass, DU / LP, and Assetwise Act as a liaison between clients, vendors, sales and support staff, and other members of the executive managem
business acquisition strategies, prospecting techniques, client service, pricing, and market trends Identify and utilize talent among team members with focused training, targeted professional recruitment, and the promotion
of a performance - based entrepreneurial environment that leverages individual talents for group benefit Install support staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, word -
of - mouth marketing, and the leveraging
of cross-sales opportunities Create and implement marketing and sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation, cost control, networking, and staff success Develop and maintain a strong working knowledge
of respective products / services and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies, and industry developments Collaborate effectively with all relevant parties, conveying information in a clear and concise manner while listening effectively to critical input, critiques, suggestions, and guidance Utilize knowledge
of various technology - based applications, including ACT, Genesis, Calyx Point, Encompass, DU / LP, and Assetwise Act as a liaison between clients, vendors, sales and support staff, and other members
of the executive management team
Professional Duties & Responsibilities Directed operations
of Target Stores generating $ 20 million in annual revenue Created and implemented strategies to cut expenses while increasing sales Assisted corporate leadership with store marketing and branding efforts Hired, trained, managed, and reviewed more than 130 team members Enhanced employee value through professional development programs Increased employee dedication through recognition and team building initiatives Managed logistics team operations including product unloading and stocking Oversaw planogram, pricing, instocks, backroom, and replenishment teams Created an attractive and impactful salesfloor ensuring steady sales Coordinated all salesfloor transitions, salesplanner, signage, and pricing sets Ensured the highest
levels of customer service resulting in
repeat business Served as liaison between Target leadership and construction contractors Guaranteed store safety, security, and branding during remodel Built strong, long - term relationships with
business partners, coworkers, and employers Completed all duties in a positive, professional, and timely manner Fostered an environment
of respect and dedication to company goals
Sales Manager — Duties & Responsibilities Experienced manager with a background in sales, marketing, team training, and customer service Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Design and implement comprehensive marketing campaigns and all collateral materials Enhance brand awareness among target demographics by 74.9 % resulting in increased revenue Spearhead creation and launch
of internet sales initiatives Increase new
business by 37 % through effective networking, in person sales, and cold calling Set company sales records by increasing sales from $ 200,000 to $ 11,000,000 Consistently recognized with company awards for excellence in management, sales, and service Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior
level sales people to develop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and
repeat business Serve on multiple strategic planning committees to guide
business development initiatives Represent company brand with poise, integrity, and positivity
Professional Experience Cracker Barrel (Columbia, SC) 2007 — Present Cashier • Provided high
level customer service ensuring client satisfaction and
repeat business • Named Employee
of the Year (2007 - 2008) for setting the standard in client service • Trusted to handle large amounts
of money in a honest and professional manner • Trained new cashiers in customer service, cashier operation, and support services • Assisted in retail department with unloading
of merchandise and stocking
of shelves • Aided management team with administrative support as needed
Move, Inc. (Westlake Village, CA) 2003 — 2008 Senior Account Executive • Consistently exceeded company sales goals and projections • Generated significant new and
repeat business through various sales tactics • Organized and directed local and national sales events, conventions, and expos • Managed client database
of 1,500 Realtors providing high
level customer service
Professional Duties & Responsibilities Directed manufacturing processes and personnel ensuring efficient, effective, and safe operations Responsible for team training, supervision, and performance reviews Extensively trained to serve as a
level 3 technician and first responder Performed routine, preventative, and emergency maintenance on manufacturing machinery Managed company shipping and receiving processes and support staff Oversaw production and service quality controls guaranteeing company excellence Enforced compliance with all legal and corporate safety policies and procedures Built strong relationships with clients, partners, and industry leaders Delivered exceptional customer service resulting in client satisfaction and
repeat business Resolved customer service inquiries in a timely, positive, and professional manner Consistently recognized for excellence in management and technical support services Served as a biomedical technician for a plasma donation company Responsible for proper operation
of complex machinery and management
of patient data Exceeded client donation quotas and customer service standards
of excellence
Medical Sales Respresentative — Duties & Responsibilities Experienced manager with a background in sales, marketing, and customer service Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Design and implement comprehensive marketing campaigns and all collateral materials Direct company charitable events creating community goodwill and respect for the brand Author and distribute company newsletter, press releases, and other official correspondence Consistently meet or exceed sales goals through networking, in personal sales, cold calling, and other tactics Generate company record
of $ 8 million in sales while doubling client base Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior
level sales people to develop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and
repeat business Serve on multiple strategic planning committees to guide
business development initiatives Represent company brand with poise, integrity, and positivity
Sales Manager — Duties & Responsibilities Experienced sales manager with expertise in sales, marketing, and customer service across a variety
of industries Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Consistently exceed sales goals through networking, in personal sales, cold calling, and other tactics Increased new account generation and sales by 300 % within one year at Decisionmark Recognized and promoted for exceptional sales results, team management, and customer service Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior
level sales people to develop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and
repeat business Proficient in Photo Shop, SalesForce.com, Microsoft Office Suite, and other computer software Represent company brand with poise, integrity, and positivity
Professional Duties & Responsibilities Directed sales and customer service operations for a variety
of companies and products Oversaw, trained, and reviewed customer service and sales staff ensuring effective operations Consistently exceeded sales goals through cold calling, networking, and other tactics Authored company financial and sales reports to determine trending and growth opportunities Negotiated contracts and agreements with vendors resulting in significant company revenue Delivered exceptional customer service resulting in client satisfaction and
repeat business Conducted periodic client account reviews to ensure high
level service and information accuracy Resolved customer service inquiries in a timely, positive, and professional manner Built and strengthened relationships with key clients, partners, and industry leaders Responsible for e-commerce technology and client information database Provided IT support, quality assurance analysis, and system upgrades to increase efficiency Authored and presented reports to senior leadership regarding data management best practices Consistently promoted and awarded for excellence in sales, customer service, and leadership
Professional Duties & Responsibilities Served as office manager and executive assistant ensuring effective and efficient operations Directed customer service department resulting in client satisfaction and
repeat business Trained and supervised junior administrative support staff and customer service personnel Managed and streamlined company shipping, receiving, and documentation processes Decreased receiving errors, increased quality control, and improved client satisfaction
levels Oversaw company inventory, replenishment, and tracking
of supply usage Maintained confidential patient records ensuring accurate and easily accessible information Authored workman's compensation reports for main billing office Achieved highest proficiency rating for MPC code entering in 5 years Responsible for written correspondence, telephone system, and in person reception duties Scheduled patient appointments and handled patient intake procedures Performed additional administrative duties including faxing, photocopying, and filing Conducted all responsibilities in courteous, polite, and positive manner
Hermand E. Wealcatch, Inc. (New York, NY) 12/1985 — 09/1989 Personal Lines Insurance Administrator • Conducted preliminary conversations with the potential clients, third parties, and policy holders • Provided high -
level customer service to policy holders ensuring client satisfaction,
repeat business, and generation
of new clientele • Oversaw auto, homeowners, boat, and umbrella liability policies including policy changes and endorsements • Placed Personal Lines insurance policies directly with Travelers Insurance Company • Prepared and reviewed monthly commissions report detailing company sales information
Logistics Director — Duties & Responsibilities Oversee logistics and daily operations
of a fast paced medical testing facility Recruit, train, direct, and review 50 person staffs ensuring efficient operations Set and strictly adhere to company and departmental budgets and timelines Oversee supply and inventory while purchasing new materials as needed Coordinate shipping and receiving resulting in timely and on budget operations Increase company reach through the establishment
of more than forty new routes Manage customer service operations ensuring client satisfaction and
repeat business Build and strengthen professional relationships with coworkers, supervisors, and industry leaders Study internal literature to become an expert on products and services Design and implement staff development programs increasing team skill sets Utilize staff recognition programs to build dedication and enhance morale Consistently promoted from entry
level to senior management Recognized for excellence in leadership and dedication to company objectives Represent company brand with poise, integrity, and positivity
The real estate systems I developed were a vital part
of my success in becoming No. 1 in Canada in my first year in the
business, not only because they made my job a whole lot easier but also because they ensured a consistent
level of service that gave me loads
of repeat and referral
business.
Objective: Establish consistent, permanent, name recognition and deal flow that will lead to new and
repeat business and generate a stable
level of income.
The Bureau believed that creditors could develop accurate estimates
of fees for settlement services charged by their affiliates and by lender - required providers, because creditors are aided by the increased
level of knowledge and communication suggested by these types
of relationships and the frequency
of repeat business with a particular affiliate or lender - required settlement service provider.