Sentences with phrase «line staff regarding»

Participated in the development of written documentation to provide communication to line staff regarding system updates and changes impacting their job processes.

Not exact matches

At the U.S. Embassy in the Republic we met with two of the staff whose line of thought followed the line we received at Gulf & Western, especially regarding a pay raise.

Front - line staff, such as servers in restaurants, are often trusted with providing customers with food safety information regarding their meals.

«Baywatch»: Dwayne «The Rock» Johnson heads up the forged of this movie in line with the highly regarded TV collection a couple of staff of lifeguards.

In regards to rabies and FELV vaccines, our staff recommends the Purevax line of shots because they are recombinant vaccines that do not contain an adjuvant.

A strong connection to other local pet focused people and companies can simultaneously serve as a cat customer base and a source of referrals — and, when the store's staff is well educated, customers come to regard them as pet experts furthering the store's reputation and its bottom line.

Outsourcing the parochial know - how was never a serious option and the trend currently is more toward on - shoring in this regard, but essentially primary sources are becoming more freely available, support staff powered by PLC are better at getting front line negotiators up to speed than librarians ever could be and GCs preach penury but practice recruitment.

Additional responsibilities of the Lead Customer Service Representative include: • Initiating conversations with customers to uncover their needs and referring them to the appropriate business partners to meet personal and financial center referral and sales goals • Personally maintaining a balancing record, finding and correcting errors and asking for help in this process as needed • Handling customer issues with professionalism and seamlessly directing complex issues to management staff • Training and developing new and current Customer Service Representatives and identifying other Customer Service Representatives who are capable of training new staff members • Monitoring operations behind the Customer Service Representative line, delegating work and taking issues to the Customer Service Manager as needed • Acting as the contact person for financial center personnel in regards to Customer Service Representative activity, answering questions and helping management to keep Customer Service Representatives up - to - date on all changes • Maintaining up - to - date knowledge of financial center policies, procedures, products and services

Hyatt, Atlanta, GA (May 2012 — Present) Hotel Switchboard Operator • Receive calls from guests / potential guests and respond to questions regarding room availability and tariffs • Transfer incoming calls to intended recipients and take messages in case of unavailability • Resolve queries or problems over the phone or escalate them to managers or department heads • Route calls to guests after ensuring that the guests are willing to take the calls • Provide limited information to callers regarding guests staying at the hotel by exercising strict confidentiality • Take messages for staff members and guests by accurately writing them on paper or message logs • Route callers to message recording lines and provide them with information on how to use them to record their messages • Make announcements on public address systems regarding emergency situations • Take and service requests for making outgoing calls to other countries and make sure that call cost logs are maintained for each guest • Greet people as they arrive, inquire into their purpose of visit and make them comfortable until a guest relation officer can be assigned to them

Claims Management Duties & Responsibilities Utilize efficient workflow organization to improve departmental efficiencies while ensuring effective client response and diligent analysis of claims, with extensive experience in both commercial and personal lines Provide relevant administration and direction to multi-million dollar staff budgets, quality control, fraud investigations, and complex claims reviews, earning denial authority over high - level claims cases Identify and develop talent among team members with focused training efforts, performance reporting and analyses, and operational efficiency initiatives Deliver continuous assessment of work force, while furnishing oversight and guidance regarding effective service strategies and techniques, loss liability monitoring, and claim litigation assistance Develop and implement the marketing and sales efforts of customer service team while tracking progress versus established internal and external benchmarks, providing disciplinary actions when necessary Construct customer service and claims team through effective staff hiring to aid in efficient operations and execution, delegating important tasks / assigments to line supervisors while providing branch - level guidance Aid in strategic planning and capital budgeting based on improving operating efficiency and reducing service - related production losses, collaborating effectively with senior - level management Maintain a strong working knowledge of important industry topics, company programs and policies, and overall regulatory environment, including state - level responsibility for process changes in casualty / PIP Address important client and staff queries, resolving them in an expedited manner Lead through example with consistent work ethic, attitude and professionalism