Receptionist — Kingley Corporation — Denver, CO — 6/2013 to Present • Greet customers in person and on the phone in a friendly and professional tone • Proofread internal and external memorandums, transcribe the handwriting of various staff members, and file and organize records on a daily basis •
Introduce a more efficient, computerized bookkeeping
system that exposed payment discrepancies and billing mistakes, saving the company an average of $ 10,000 per year • Perform scheduling, log keeping, and bookkeeping duties on a daily basisReceptionist — Barney & Billows, LLC — Denver, CO — 4/2009 to 6/2013 • Maintained an organized, welcoming, and comfortable visitor
lobby and reception area • Provided excellent customer service to visitors and callers while performing administration duties such as filing and reporting • Implemented progressive database software to accelerate order processing, increasing the company's annual profits by 10 percent • Resolved customer complaints, answered customer inquiries, and provided quotes on products and packages in a timely manner