HIGHLIGHTS OF QUALIFICATIONS • 3 + years» experience in performing duties as a
computer operator • Thorough understanding of diverse
computer systems, network protocols and peripheral devices • Well versed in identifying, reporting, coordinating, and documenting system abnormalities • Working knowledge of technical methodology, security principles, and practices • Adept at monitoring and management of
mainframes, networks and work - group servers • Able to provide second - level support to help desk