A strategic leader and developer of Call Centers and insurance operations with demonstrated expertise in employee development and building loyalty, revenue production, reduction of expenses, and established and
maintained excellent customer satisfaction
Through proper project management I have established and
maintained excellent customer satisfaction.
Launched service and parts departments in each location, employing more than 50 workers while
maintaining excellent customer satisfaction as well as profitability.
Not exact matches
The Sussman Automotive group has worked tirelessly to earn and
maintain a reputation of being the best by demanding
excellent customer satisfaction from their employees and by being a good neighbor to the community.
The target is to ensure
excellent service standards and
maintain high
customer satisfaction.
They are looking for their next
Customer Hero who is an articulate, detail - oriented, and people - loving problem solver to form part of the
Customer Support team, ensuring that an
excellent standard of service and a high level of user
satisfaction is
maintained always.
Provide superior
customer service to ensure
satisfaction and
maintain excellent reputation of Sears's products and service.
Possess
excellent knowledge of business requirements and has the ability to
maintain high level of
customer satisfaction
• Committed to delivering exceptional
customer services in a bid to ensure repeat business • Focused on working as a collaborative team member to make sure that each work module is handled in a professional manner • Skilled in taking and delivering orders in an accurate and time efficient manner •
Excellent skills in preparing food items according to preset recipes and carefully wrapping and delivering them • Particularly effective in monitoring dining room activities and going the extra mile to ensure
customer satisfaction • Proficient in following critical standards for raw and finished product quality and service speed • Adept at following all food safety and hygiene requirements and practices • Hands - on experience in handling station preparation, stocking and inventory duties • Demonstrated expertise in following recipes accurately and
maintaining food preparation processes, including marinating, seasoning and cooking • Qualified to anticipate
customer volume throughout the day and prepare food items accordingly to ensure that no wastage occurs • Documented success in
maintaining appropriate portion control and consistently monitor line food levels
Responsible for complete and full
customer satisfaction assuring
excellent relations within assigned accounts by recommending appropriate action and
maintaining an ongoing awareness of existing and potential situations and communicating and coordinating support plans with
customer management.
Job Responsibilities (but not limited to): * Serve
customers by developing a rapport, building
customer confidence, providing accurate information, and promoting product through point of sale * Provide
customers with highest level of
customer service expected for assigned department through professional, courteous and knowledgeable assistance to ensure individualized needs are met with respect to equipment, product, and / or merchandise questions * Complete sales transactions by accurately and efficiently ringing up
customer sales * Responsible for following all company standards in regards to paperwork, cash management and loss prevention * Ensure an enthusiastic and professional level of
customer service at all times * Remove all sensormatics and hangers from merchandise prior to placing items in bag (s) for
customers *
Maintain a neat and organized work area by placing hangers, sensors, returned items, and paperwork in appropriate and designated locations * Answer store phones courteously and professionally * Call for additional assistance if a line develops to ensure proper guest
satisfaction Qualifications: * 1 year of retail experience preferred, snow sports retail experience preferred * English fluency *
Excellent communications skills both written and verbal * Self - motivated with the ability to multi-task * Ability to work a flexible schedule; stores are open 7 days a week and hours vary depending upon location, season, and type of store * Familiarity with retail POS systems preferred Rental Technicians - Rental Technicians are responsible for generating sales through world - class guest service through assisting
customers with rental equipment.
Vary your verbiage so you don't repeat the same word twice.Check out these examples for a food server work history.Food Server, MaGaw's Steak House, May 2014 — August 2016 • Boosted wine sales by 24 percent by suggesting specific pairings for each entrée ordered • Entered orders in the computerized POS system and ensured all meals were delivered to guests quickly • Trained 12 new server employees by shadowing them while they completed their duties • Asked for specifically by name by regular
customers who wanted to sit in my section at least once per dayFood Server, Valentino's, November 2009 — May 2014 • Provided
excellent service to
customers when bringing their food and drinks, with an average
satisfaction survey score of 4.9 out of 5 • Helped the host staff seat more tables during busy shifts by clearing off sections and pre-bussing • Led a training class for new employees that detailed the basics of legendary service •
Maintained a clean and organized section throughout the shift
Sold multi-functional products and service;
maintain customer satisfaction by providing
excellent customer service and follow - ups.
Maintains excellent patient
satisfaction scores by providing outstanding
customer service and supporting the clinical staff in
maintaining and exceeding standard of care.
Overview Dedicated
Customer Service Representative motivated to maintain customer satisfaction and contribute... 2012 Murrysville Cleaners Murrysville, PA Customer Service Specialist / Assistant Manager Managed team... upcoming week Assigned employees duties Excellent Customer Service Skills Educational Background 19
Customer Service Representative motivated to
maintain customer satisfaction and contribute... 2012 Murrysville Cleaners Murrysville, PA Customer Service Specialist / Assistant Manager Managed team... upcoming week Assigned employees duties Excellent Customer Service Skills Educational Background 19
customer satisfaction and contribute... 2012 Murrysville Cleaners Murrysville, PA
Customer Service Specialist / Assistant Manager Managed team... upcoming week Assigned employees duties Excellent Customer Service Skills Educational Background 19
Customer Service Specialist / Assistant Manager Managed team... upcoming week Assigned employees duties
Excellent Customer Service Skills Educational Background 19
Customer Service Skills Educational Background 1984 South
Overview Dedicated
Customer Service Representative motivated to maintain customer satisfaction and contribute... Delivered prompt, accurate and excellent customer
Customer Service Representative motivated to
maintain customer satisfaction and contribute... Delivered prompt, accurate and excellent customer
customer satisfaction and contribute... Delivered prompt, accurate and
excellent customer customer service.
Implementation of shared information to reduce cost and effort while obtaining maximum results,
maintaining excellent communication with internal / external
customers to achieve
customer satisfaction.
Provide
excellent customer service through a friendly yet empathetic tone, proactive and timely responses to
maintain high
customer satisfaction scores.
Summary Dedicated
Customer Service Representative motivated to maintain customer satisfaction and contribute... demands Excellent work ethic Work Experience Customer Service Representative Jun 2005 to Aug 2014 Forward... n, customer support and product representation for each
Customer Service Representative motivated to
maintain customer satisfaction and contribute... demands Excellent work ethic Work Experience Customer Service Representative Jun 2005 to Aug 2014 Forward... n, customer support and product representation for each
customer satisfaction and contribute... demands
Excellent work ethic Work Experience
Customer Service Representative Jun 2005 to Aug 2014 Forward... n, customer support and product representation for each
Customer Service Representative Jun 2005 to Aug 2014 Forward... n,
customer support and product representation for each
customer support and product representation for each client.
Skills Inventory control procedures Cash... self - starter Reliable and punctual Focused on
customer satisfaction Telecommunication skills
Excellent... the sales floor to meet store demands Fulfilled
customer shipping needs using UPS and USPS methods
Maintained
Cashier with dedicated
Customer Service Representative motivated to maintain customer satisfaction and contribute... Career Overview Excellent Customer service, Meet and Greet Clients, Escort to transportation, Brief... Tour package we offer, Highly enthusiastic customer service professional with 4 plus years client i
Customer Service Representative motivated to
maintain customer satisfaction and contribute... Career Overview Excellent Customer service, Meet and Greet Clients, Escort to transportation, Brief... Tour package we offer, Highly enthusiastic customer service professional with 4 plus years client i
customer satisfaction and contribute... Career Overview
Excellent Customer service, Meet and Greet Clients, Escort to transportation, Brief... Tour package we offer, Highly enthusiastic customer service professional with 4 plus years client i
Customer service, Meet and Greet Clients, Escort to transportation, Brief... Tour package we offer, Highly enthusiastic
customer service professional with 4 plus years client i
customer service professional with 4 plus years client interface
Administrative support, Articulate, attention to detail, call center, cash receipts, Cash flow analysis, Cash flow, cash management, interpersonal, communication skills,
Excellent communication, Interpersonal skills, Creative problem solver, client, client relations, Customer relations, customer satisfaction, excellent customer service, Customer service, delivery, documentation, financial reports, Financial reporting, funds, Human resource, insurance, maintain inventory, marketing, MS Windows, Works, Multi-tasking, order office supplies, policies, profit and loss, quality, Quick learner, reconciling, Relationship building, repairs, safety, sales, Strategic, team - player, phone, phone etiquette, Answer Phones,
Excellent communication, Interpersonal skills, Creative problem solver, client, client relations,
Customer relations, customer satisfaction, excellent customer service, Customer service, delivery, documentation, financial reports, Financial reporting, funds, Human resource, insurance, maintain inventory, marketing, MS Windows, Works, Multi-tasking, order office supplies, policies, profit and loss, quality, Quick learner, reconciling, Relationship building, repairs, safety, sales, Strategic, team - player, phone, phone etiquette, Answer Phones,
Customer relations,
customer satisfaction, excellent customer service, Customer service, delivery, documentation, financial reports, Financial reporting, funds, Human resource, insurance, maintain inventory, marketing, MS Windows, Works, Multi-tasking, order office supplies, policies, profit and loss, quality, Quick learner, reconciling, Relationship building, repairs, safety, sales, Strategic, team - player, phone, phone etiquette, Answer Phones,
customer satisfaction,
excellent customer service, Customer service, delivery, documentation, financial reports, Financial reporting, funds, Human resource, insurance, maintain inventory, marketing, MS Windows, Works, Multi-tasking, order office supplies, policies, profit and loss, quality, Quick learner, reconciling, Relationship building, repairs, safety, sales, Strategic, team - player, phone, phone etiquette, Answer Phones,
excellent customer service, Customer service, delivery, documentation, financial reports, Financial reporting, funds, Human resource, insurance, maintain inventory, marketing, MS Windows, Works, Multi-tasking, order office supplies, policies, profit and loss, quality, Quick learner, reconciling, Relationship building, repairs, safety, sales, Strategic, team - player, phone, phone etiquette, Answer Phones,
customer service,
Customer service, delivery, documentation, financial reports, Financial reporting, funds, Human resource, insurance, maintain inventory, marketing, MS Windows, Works, Multi-tasking, order office supplies, policies, profit and loss, quality, Quick learner, reconciling, Relationship building, repairs, safety, sales, Strategic, team - player, phone, phone etiquette, Answer Phones,
Customer service, delivery, documentation, financial reports, Financial reporting, funds, Human resource, insurance,
maintain inventory, marketing, MS Windows, Works, Multi-tasking, order office supplies, policies, profit and loss, quality, Quick learner, reconciling, Relationship building, repairs, safety, sales, Strategic, team - player, phone, phone etiquette, Answer Phones, workflow
strive to be a dedicated
customer service representative motivated to
maintain customer satisfaction and contribute... with speed, accuracy, and
excellent customer service.
motivated to
maintain excellent customer service, customer satisfaction, and contribute to... Dedicated, personable, responsible, Customer Service Representative with ten years experience... Dispatch, Warehouse, Cashier and Customer Service 02/2009 - 09/2012 Salvation Army S
customer service,
customer satisfaction, and contribute to... Dedicated, personable, responsible, Customer Service Representative with ten years experience... Dispatch, Warehouse, Cashier and Customer Service 02/2009 - 09/2012 Salvation Army S
customer satisfaction, and contribute to... Dedicated, personable, responsible,
Customer Service Representative with ten years experience... Dispatch, Warehouse, Cashier and Customer Service 02/2009 - 09/2012 Salvation Army S
Customer Service Representative with ten years experience... Dispatch, Warehouse, Cashier and
Customer Service 02/2009 - 09/2012 Salvation Army S
Customer Service 02/2009 - 09/2012 Salvation Army Salt Lake
Managed quality communication,
customer support and product representation for each client... Overview Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute... organizational skills Energetic work attitude Customer service expert Adaptive team player Excell
customer support and product representation for each client... Overview Dedicated
Customer Service Representative motivated to maintain customer satisfaction and contribute... organizational skills Energetic work attitude Customer service expert Adaptive team player Excell
Customer Service Representative motivated to
maintain customer satisfaction and contribute... organizational skills Energetic work attitude Customer service expert Adaptive team player Excell
customer satisfaction and contribute... organizational skills Energetic work attitude
Customer service expert Adaptive team player Excell
Customer service expert Adaptive team player
Excellent time
Summary Dedicated
customer service representative motivated to maintain customer satisfaction and contribute... steps to meet customer needs and effectively resolve food or service issues Recorded customer orders & repeated... Skills First Aid & CPR Certified Outstanding Customer Service Unarmed Security Guard Excellent
customer service representative motivated to
maintain customer satisfaction and contribute... steps to meet customer needs and effectively resolve food or service issues Recorded customer orders & repeated... Skills First Aid & CPR Certified Outstanding Customer Service Unarmed Security Guard Excellent
customer satisfaction and contribute... steps to meet
customer needs and effectively resolve food or service issues Recorded customer orders & repeated... Skills First Aid & CPR Certified Outstanding Customer Service Unarmed Security Guard Excellent
customer needs and effectively resolve food or service issues Recorded
customer orders & repeated... Skills First Aid & CPR Certified Outstanding Customer Service Unarmed Security Guard Excellent
customer orders & repeated... Skills First Aid & CPR Certified Outstanding
Customer Service Unarmed Security Guard Excellent
Customer Service Unarmed Security Guard
Excellent Judgment
Navy Federal Credit Union (Vienna, VA) 1995 — 2000 Mail Teller • Received, prepared and sorted remittances including deposits, loan payments, mortgage and visa payments • Provided
excellent administrative support and
customer service ensuring client
satisfaction • Examined checks for proper and accurate information prior to deposit •
Maintained records and calculated personal daily production statistics • Processed address changes and other requests as needed
Professional Duties & Responsibilities Proven sales record across varied industries including automotive, travel, and communications Designed and implemented marketing campaigns and all collateral materials Consistently exceeded sales goals through networking, cold calling, and other tactics Represented companies at trade shows, special events, and other industry functions Created and executed sales presentations for various products and audiences Built long - term relationships with
customers and industry figures resulting in increased revenue Provided
excellent customer service resulting in repeat business and sales referrals
Maintained exemplary
customer satisfaction rating, efficiency rating, and sales closing ratio Developed working knowledge of products and services to enhance sales proficiency Oversaw client records, sales histories, and other aspects of the company database Recognized for
excellent performance with consistent company awards and promotions
Professional Duties & Responsibilities Supervised administrative support team ensuring effective and efficient operations Trained new associates in daily operations, claim processing, and company policies Oversaw invoicing, branch claims, liability reports, and company checking account Investigated off site damage reports and provided claim process recommendations Analyzed processes and introduced plan to reduce claims and increase efficiency Directed and oversaw company special events from conception to implementation Managed calendars for Chief Operations Officer, General Manager, and sales team Provided
excellent customer service ensuring client
satisfaction and repeat business
Maintained customer information database guaranteeing organized client information Opened new client accounts and upgraded existing services Handled marketing duties including advertisements in yellow pages Inventoried company office supplies and replenished as needed Served as first point of contact between company and clients Researched and purchased new multiline phone system for reception team Significant experience conducting sales and
customer service in a retail setting
JPMorgan Chase (Chicago, IL) 2007 — 2010 Branch Manager • Managed all aspects of JPMorgan Chase branch including daily operations and personnel • Responsible for $ 40 million in deposits, $ 20 million in loans, and $ 50 billion in accounts • Consistently exceeded quarterly acquisition goals through effective product positioning • Ensured banking compliance with state, federal, and internal regulations • Conducted audits to
maintain responsible, profitable, and efficient operations • Investigated issue escalation, fraud, theft, forgery, and identity theft claims as needed • Delivered
excellent customer service ensuring client
satisfaction and repeat business
Teller 7/2003 — 3/2004 • Handled deposits, withdrawals, money orders, and cashiers checks • Provided
excellent customer service ensuring client
satisfaction • Prepared and
maintained daily financial records and cash balances • Aided team with administrative support functions
Professional Experience EMD Services (Cincinnati, OH) 2009 — Present Operations Specialist • Designed and implemented marketing campaigns significantly increasing revenue • Created and displayed product and service sales presentations for varied audiences • Generated sales leads and secured business through networking and other sales tactics • Provided
excellent customer service ensuring
satisfaction and repeat business • Oversaw and
maintained client database guaranteeing accurate and organized records • Led junior associates offering guidance and support to increase revenue generation
Israel Income Tax & Bookkeeping (Pomona, CA) 1997 — 2000 Office Assistant • Offered administrative support including filing, data entry, and other functions as needed • Provided
excellent customer service ensuring client
satisfaction and repeat business • Completed tax forms in compliance with IRS regulations in a timely manner •
Maintained office supplies and ordered replacements when necessary
Professional Experience Harris Bank Evanston (Evanston, IL) 2000 — 2009 Vice President / Branch Manager • Managed all aspects of Evanston branch including daily operations and personnel • Hired, trained, scheduled, and supervised staff of 10 tellers, personal bankers, and support staff • Created and implemented employee review, development, and recognition programs • Designed and executed education programs focused on banking and service best practices • Oversaw teller line, mortgage, consumer loan, and commercial banking departments • Consistently exceeded financial goals through effective sales, marketing, and management • Awarded Harris Bank Outstanding Sales Award for setting company best in product sales • Delivered
excellent customer service resulting in client
satisfaction and repeat business • Ensured banking compliance with state, federal, and internal regulations • Conducted audits to
maintain responsible, profitable, and efficient operations
Professional Duties & Responsibilities Supervised administrative support team ensuring effective and efficient operations Trained new staff members in daily operations, billing, and company policies Oversaw all financial records, bookkeeping, and accounts payable / receivable Responsible for scheduling of all patient appointments, procedures, and follow - ups Handled all company correspondence ensuring professional image and reputation Served as first point of company contact with clients and general public Provided
excellent customer service ensuring client
satisfaction and repeat business
Maintained confidential client and patient information database Opened new patient accounts and upgraded existing files Inventoried company office supplies and replenished as needed Performed additional administrative duties including faxes and phones Conducted all responsibilities in courteous, polite, and positive manner
US Bank (Boise, ID) 4/2008 — 9/2009 Teller • Managed deposits, withdrawals, vault, ATM, and Teller Cash Dispenser • Administered money orders and cashier's checks • Assisted junior tellers with complex transactions and served as role model • Provided
excellent customer service ensuring client
satisfaction • Prepared and
maintained daily financial records and cash balances • Served as first point of company contact with the public • Answered phones, email, and handled other administrative tasks as needed
Administrative Assistant — Duties & Responsibilities Provide effective administrative support services across a variety of industries Represent company brand with poise, integrity, and positivity Strictly adhere to department budgets and project timelines Responsible for tracking and replenishing office supplies and product inventory Study internal literature to become an expert on products and services Develop and strengthen relationships with vendors,
customers, and coworkers Encourage high
customer retention by
maintaining friendly, supportive contact with existing clients Generate record sales through networking, referrals, and other tactics Manage complex, high volume telephone systems and in person reception duties Oversee financial records, bookkeeping, and accounts payable / receivable Provide
excellent customer service ensuring client
satisfaction and repeat business Consistently recognized for excellence in
customer service and operational support Proficient in Microsoft Office suite, software troubleshooting, and minor hardware repair Perform additional administrative duties including faxes, photocopying, and filing Conduct all responsibilities in courteous, polite, and positive manner
Professional Duties & Responsibilities Created and directed graphic design, art, web design, and print production for large, varied client base Implemented design processes and managed production schedules Developed marketing collateral, strategies, and design concept for clients Generated new business including American Public Health Association (APHA), Brand Design, Brochures Inc., Deloitte and Touche, George Mason University, Kael Direct, and Linnie Carter & Associates Provided graphic design support to numerous governmental projects including the Lean Six Sigma Marine Corps Systems Command and Special Inspector General for Iraqi Reconstruction
Maintained security clearance for work on sensitive materials Designed magazine art and layout for Naval Reserve Association News, Mariner, Hiker, and Focus magazines Fashioned ads, article layout, and covers for The American Journal of Public Health, The Nation's Health, and American Public Health Association books Produced wide variety of promotional items including signage, overhead graphics, and maps Designed direct mail (OE's, BRE's, Letter / Reply's) for clientele and company use Enhanced and color corrected photos meeting the highest standards of quality Provided
excellent customer support guaranteeing client
satisfaction and repeat business Performed daily administrative support and accounting duties ensuring effective and organized operations Ordered art and office supplies for office ensuring efficient and cost effective operations
Professional Duties & Responsibilities Served as administrative support specialist ensuring effective and efficient operations Managed complex, high volume telephone systems and in person reception duties Established, authored, marketed, and
maintained company websites Responsible for all website copy, graphics, and responses to online inquiries Authored and edited brochures, newsletters, business cards, and sales presentations Oversaw financial records, bookkeeping, and accounts payable / receivable Negotiated contracts with vendors, partners, and clients Scheduled meetings and handled travel arrangements Oversaw mail room operations, office supply orders, and data entry at 60 words per minute Provided
excellent customer service ensuring client
satisfaction and repeat business Performed additional administrative duties including faxes, photocopying, and filing Conducted all responsibilities in courteous, polite, and positive manner
Adecco (Northridge, CA) 2002 — 2003 Loan Service Specialist • Oversaw
customer loan acquisition process and
maintained client records • Researched and corrected discrepancies in
customer files • Managed junior associates reversing cashier errors and misapplications • Provided
excellent customer service ensuring client
satisfaction and repeat business