Sentences with phrase «maintaining excellent client service»

Keeping up with agile working and maintaining excellent client service.

One goal of a General Counsel should be to create a team that can effectively handle much of the legal work internally, create efficient systems to manage outside counsel, and still maintain excellent client service.

Not exact matches

CESI strives to provide excellent service to all clients while maintaining the highest standard values

The mission of Dunkirk Animal Hospital and its staff is the advancement of our patients» health through the practice of responsible and comprehensive veterinary medicine while maintaining a lasting commitment to excellent client service.

The person appointed to this role will be one of two main points of contact for this client, and will be required to provide them with first class service while maintaining an excellent client relationship.

The ILN provides clients with high - quality service from experienced local counsel who work in firms that maintain excellent reputations in their own countries.

You will be responsible for: • Dealing with incoming telephone calls • Assisting customers with their enquiries • Ensuring that every customer receives a positive customer experience on every contact • Promote the brand positively maintaining brand integrity The ideal candidate will have: • Excellent verbal and written communication skills • Customer Service background • Ability to multi-task • Ability to deal with complaints or difficult calls whilst maintaining professionalism and empathy at all times • Resilience to take high volume of calls on a daily basis • Ability to explain products • Driven to hit targets • Work well in a team and on own initiative • Ability to listen and build rapport and understanding with customers What you will get in return: • Free onsite car park • Succession planning / development opportunities • Investment time to develop • Incentives • Quality coaching — monitor and assess with TM • Get involved in training other new starters Working Hours: Rotating shift pattern between: 08:45 — 19:30 and 1 in 5 Saturdays In return our client is offering a competitive annual salary, annual bonus, lucrative pension scheme and free parking.

Established and maintained excellent client relationship and provided high quality services

Acquiring and maintaining client relationships through excellent customer service to make them feel at ease

Maintain excellent customer service and ensure the customer service team adhere to acceptable standards for client service

RECRUITMENT CONSULTANT BIRMINGHAM CITY CENTRE # 18 - # 22K PA PLUS UNCAPPED OTE If you have the drive and ambition to succeed in a highly pressurised environment Extra Personnel are currently recruiting for: INDUSTRIAL RECRUITMENT CONSULTANT Hours of Work — Monday — Friday 40 hrs per week with flexibility to the business KEY DUTIES OF THE RECRUITMENT CONSULTANT * To identify suitable candidates for current and prospective industrial clients * Conduct interviews and full reference including right to work for all workers * To canvass new and existing clients to generate new business opportunities * Ensure that all clients and workers comply with health and safety legislation and promptly refer any concerns to the branch manager * Maintaining quality and ISO procedures in line with Standard Operating Procedures to ensure effective, positive quality audit results * Liaising daily with the clients and managing expectations including job requirements, hours of work and rates of pay * To conform to all statutory employment and contractual legislation * To ensure all administrative requirements are satisfied to ensure candidates are paid correctly, promptly and customers are invoiced promptly and correctly * Covering out of office calls and demands on a rota requirement * On time reporting of key information to Extra Personnel SKILLS REQUIRED FOR A RECRUITMENT CONSULTANT * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from worker to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment Consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 days plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement training

The Role involves: * leads generation * Sales: cold calling, field marketing, networking * developing a good understanding of clients, their industry, what they do, their work culture and environment * maintaining a great relationship with excisting clients * providing out of hours service for the branch's clients * account management * keeping company database up to date with candidates and client's information and bookings made * resourcing, reference checking and registering new candidates ensuring all legal requirements are met * developing and maintaining relationships with candidates * advertising vacancies and matching candidates to available positions * marketing candidates out to existing company clients * assisting with payroll The ideal candidate will have: * excellent customer service and sale skills * ability to manage and prioritize your own workload * excellent communication skills both verbal and written * positive attitude, ambition, high level of commitment to a job and drive to obtain set goals * ability to work under pressure in a fast paced environment * great people and problem solving skills * own transport Our Offer: * salary: # 18 000 - # 24 000 per annum * great commission structure * private health care after qualified period of service * employee perks & discounts from some of the UK's biggest brands If this position is for you, submit your CV today!

Develop and maintain client relationships by providing excellent customer service and building rapport

Maintained day to day client contact providing excellent client service.

Increased related sales and my client base by 35 % over the past several years by maintaining relationships with follow up on leads and providing excellent account services.

Maintained excellent client relations and service based on outstanding communication, technical efficiency and problem - solving skills.

Responsible for maintaining effective relationship with clients while establishing excellent customer service.

Enthusiastic individual and an excellent communicator, recognized ability to establish and maintain effective working relationships across cross-functional teams and diverse individuals at any levels and build strategic relationships with clients Core Competencies Organizational Leadership • Operations Management • Project Management • Team Management & Development Customer Service • Shipping & Receiving • Staff Training & Development • Quality Assurance • Staffing • Client Relations

Provided and maintained excellent customer service with clients and representatives a professional and positive manner for all situations.

Involved in many closures of new business resulting in monthly revenues in excess of target, while maintaining excellent client account service and support for customer projects and problem resolutions.

Maintained excellent client retention rates by providing highly accessible service coupled with expert industry knowledge

Key Responsibilities - Responsible for overall relationship between the organization and vendors - Develops and maintains relationships with current clients - Maintains client database - Tracks client orders - Provides information to clients on medical systems over the phone and occasionally in person - Sends informational mailings to customers - Provide technical support of equipment over the phone and on site - Enters and maintains data and local customer database - Effectively contribute and communicate solutions - Respond to internal communications (telephone calls, emails, voice mails) Additional Qualifications: - Great listening and presentation skills - Excellent internal and external customer service skills - Outstanding client relationship and development skills - Ability to develop and implement sales maintains relationships with current clients - Maintains client database - Tracks client orders - Provides information to clients on medical systems over the phone and occasionally in person - Sends informational mailings to customers - Provide technical support of equipment over the phone and on site - Enters and maintains data and local customer database - Effectively contribute and communicate solutions - Respond to internal communications (telephone calls, emails, voice mails) Additional Qualifications: - Great listening and presentation skills - Excellent internal and external customer service skills - Outstanding client relationship and development skills - Ability to develop and implement sales Maintains client database - Tracks client orders - Provides information to clients on medical systems over the phone and occasionally in person - Sends informational mailings to customers - Provide technical support of equipment over the phone and on site - Enters and maintains data and local customer database - Effectively contribute and communicate solutions - Respond to internal communications (telephone calls, emails, voice mails) Additional Qualifications: - Great listening and presentation skills - Excellent internal and external customer service skills - Outstanding client relationship and development skills - Ability to develop and implement sales maintains data and local customer database - Effectively contribute and communicate solutions - Respond to internal communications (telephone calls, emails, voice mails) Additional Qualifications: - Great listening and presentation skills - Excellent internal and external customer service skills - Outstanding client relationship and development skills - Ability to develop and implement sales strategy.

Highlights Able to provide support to high - level executives while simultaneously managing the office Act as gatekeeper Maintain the schedules of several executives Coordinate meetings, travel plans and appointments Excellent customer service skills Compose and send various documents and correspondent emails for executives Maintain large quantities of client files Research facts provided in documents for accuracy Proficient in Microsoft Office Strong communication skills Experience Executive Assistant 2/1/2011 — Present ABC Company — Augusta, GA Oversee the daily operations of the office while supporting three executives Update client files when needed and keep them filed properly Schedule various appointments, meetings and trips for executives Research information and compile data for various reports, documents and presentations Manage correspondence between clients and vendors Maintain the cleanliness and order of the office

• Skilled in developing various themes and events while keeping the client's preferences in mind • Strong organizational, time management and task prioritization skills along with insightful ability to complete projects flawlessly on a strict timeline in limited budget • Excellent communication and interpersonal skills, profound ability to negotiate productive deals with vendors • Apt at idea conception, project outline development, theme approval, vendor negotiations and event marketing • Track record of delivering high quality thematic event planning services and attaining 100 % client satisfaction • Well versed in meeting with clients, discussing the event details and developing a clear understanding of their expectations • Strong presentation skills, solid ability to demonstrate sample themes using multimedia and graphic software • Great attention to detail, fully able to manage given budget effectively • Special knack for developing ample marketing strategies for social events and implementing the same real time, through social media and other advertisement channels • Diverse knowledge of different cultures of the world, hands on experience in planning cross cultural weddings and multinational conferences catering for expected norms form both sides • Expert in menu setting, venue selection, décor supervision, theme setting and project promotion • Well practiced in overseeing the team of vendors, service suppliers, photographers, caterers and helpers • Hands on experience in coordinating various non-government organization based fundraising and donor communication activities • Strong numeracy skills with proven ability to manage budgets up till $ 15M effectively • Particularly effective in devising print material, social media and TV / radio ad based campaigns for promotion of social events • Demonstrated ability to design invites, make stay and travel arrangements for the guests and remind them regarding important dates • Expert in pre-planning, onsite management and post program evaluation • Ability to work autonomously while maintaining a dynamic work environment and keeping up a motivational team spirit among the employees

Owing to the fact that I am an excellent technician, who know just how to maintain accurate installations, and manage service provision, I will soon be a favorite of your most important and high profile clients.

Specific work elements Building and maintaining excellent client relationships, resolving client queries, researching and cross-selling additional products or services that could benefit clients, reviewing client's financial income and offering advice when necessary, compiling reports and completing workflows within set timescales and other tasks assigned involved in account management.

Highlights Create and maintain the schedules of several executives, utilizing their preferred applications Master of Office Management: support high level executives while simultaneously keeping the office running smoothly and efficiently Superior customer service and problem - solving skills Schedule meetings and make travel plans Compose and send various documents and emails for executives Gather research data and assemble documents and presentations Maintain updated client files Excellent communication skills Experience Executive Assistant 2/1/2011 — Present Ace Company — Teller, GA Coordinate all daily activities for the office while providing exemplary support to the chief executives Schedule regular executive meetings and appointments Employ sleuthing skills to research and collate data for presentations, reports and other documents Collaborate on projects and presentations with other employees utilizing Any.do Maintain the company's social media platforms to develop greater brand awareness Keep client files organized and revised when needed Ensure order around the office by managing regular cleaning of tmaintain the schedules of several executives, utilizing their preferred applications Master of Office Management: support high level executives while simultaneously keeping the office running smoothly and efficiently Superior customer service and problem - solving skills Schedule meetings and make travel plans Compose and send various documents and emails for executives Gather research data and assemble documents and presentations Maintain updated client files Excellent communication skills Experience Executive Assistant 2/1/2011 — Present Ace Company — Teller, GA Coordinate all daily activities for the office while providing exemplary support to the chief executives Schedule regular executive meetings and appointments Employ sleuthing skills to research and collate data for presentations, reports and other documents Collaborate on projects and presentations with other employees utilizing Any.do Maintain the company's social media platforms to develop greater brand awareness Keep client files organized and revised when needed Ensure order around the office by managing regular cleaning of tMaintain updated client files Excellent communication skills Experience Executive Assistant 2/1/2011 — Present Ace Company — Teller, GA Coordinate all daily activities for the office while providing exemplary support to the chief executives Schedule regular executive meetings and appointments Employ sleuthing skills to research and collate data for presentations, reports and other documents Collaborate on projects and presentations with other employees utilizing Any.do Maintain the company's social media platforms to develop greater brand awareness Keep client files organized and revised when needed Ensure order around the office by managing regular cleaning of tMaintain the company's social media platforms to develop greater brand awareness Keep client files organized and revised when needed Ensure order around the office by managing regular cleaning of the space

Highlights Upsold from generic to brand name pharmaceuticals to 25 percent of customers each year Maintained relationships with primary care physicians, surgeons, specialists and hospitals that led to primary access for new and existing products Led a team of three sales representatives for the greater Chicago area that exceeded sales goal by at least 10 percent each quarter Provided excellent customer service that led to a 90 percent client retention rate, the highest in the company Knowledge of the latest industry trends, and proficient in the product catalogue Experience Medical Sales Representative and Supervisor 9/1/2013 — Current LIEO Pharmaceuticals — Chicago, IL Oversee three sales representatives, organizing and developing sales routes and techniques.

• Competent at emptying and cleaning waste receptors, disposing trash in an environmental friendly manner • Well versed in clearing off snow from walkways and driving lots using chemical cleaners • Proficient in communicating courteously with colleagues and patrons • Demonstrated ability to clean and disinfect isolation rooms periodically as per HIPPA issued applicable SOPs • Adept at carpet shampooing using steam cleaners • Familiar with deworming and fumigation protocols and applicable safety measures • Effective skills in removing any stains from the floor and staircases and disinfecting the same periodically • Efficient in washing and cleaning restrooms and sanitizing the same • Substantial knowledge of various chemical cleaners and detergents, compliant to safety protocols associated with usage of same • Special talent for dusting and polishing furniture, door handles and window sills • Expert in scrubbing, buffing and refinishing all kinds of floor • Excellent skills in glass cleaning and giving it steak free shine using synthetic shiners • Proven ability to vacuum and clean rugs, carpets and matted floors • Track record of conducting minor premises and floor maintenance tasks and reducing overall damage • Profound skills in floor mopping, brushing and sweeping utilizing various manual and electric mops and water dip equipment • Knowledge of OSHA issued workplace hygiene and safety guidelines • Familiar with proper usage protocols of various cleaning equipment along with proven ability to clean and store the same properly after usage • Well versed in maintaining and ensuring the privacy, dignity and wellbeing of citizens, patients and residents • Demonstrated ability to listen to and understand client needs, follow instructions and deliver customer oriented satisfactory floor cleaning services

Job Responsibilities • Answer telephones • Provide customer service and support • Organize, schedule and maintain calendars • Create and maintain online CRM and filing system • Submit and reconcile expense reports • Act as the point of contact and support for internal and external clients • Provide support for management and account reps with various tasks Required Education, Experience, and Skills • Post-high school office experience • Excellent computer skills, including Microsoft Office, CRMs, and Quickbooks • Be able to excel in a self - starting work environment • The aptitude to create policies and procedures • Outstanding customer service skills • Excellent writing and communication skills • High - level organizational skills with an accurate attention to detail • The ability to work without direction As an employee of a small business, the ideal candidate must be willing to learn what they don't know and be willing to assume job duties in multiple roles as needed to benefit the company.

• Two years» dedicated experience working on Front Desk and reception • Excellent skills in coordinating front office functions efficiently • Proven record of providing exceptional customer services to walk - in clients and over the phone • Hands on experience in maintaining accountability of schedules and maintaining inventory of supplies

Summary Customer service and sales expert who identifies customer needs and delivers solutions to problems.Skilled in exceeding sales goals and company expectations by expanding client base and maintaining high standards of customer service and building long - term relationship great product knowledge excellent follow up after sales service.

Graduate Trainee Recruitment Consultant - The role: The role of a consultant is essentially sales - focussed and on a daily basis you can expect to be doing any of the following: - Building long term relationships with both candidates and clients - Calling already established, warm accounts to maintain already existing relationships with contacts - Networking and generating business from cold clients - Meeting face to face with clients - Screening new candidates over the telephone and face to face Graduate Trainee Recruitment Consultant - Rewards & Benefits: - Competitive salary package (1st year OTE # 30k +)- Uncapped commission structure - A structured training programme - A clear pathway for quick progression - 22 days holidays per annum (rising by one per year up to 30 days in total)- Free Bupa cover after one year's continuous service - Monthly Fizzy Fridays and regular team nights out - Entry onto our Vennture Points reward scheme The characteristics we are looking for in our next Graduate Trainee Recruitment Consultant: - A highly motivated team player - Someone who is able to think on their feet - Money motivated & driven by success - Tenacious and hardworking What you will need: - A degree in any discipline or previous sales experience - Excellent communication skills - A willingness to learn and continuously improve - The ability to thrive in a fast - paced agency setting Venn Group is a leading recruitment consultancy established in 2001 that specialises in providing high - calibre temporary and contract solutions to both the public and private sector in a number of different fields including Engineering, Finance, Housing, HR, IT, Legal and Strategic Services.

Provided excellent client service according to company standards while meeting company expectations, which included managing transactions, maintaining business appearance, and maximizing sales through product knowledge.

The rewards: - Competitive salary package (1st year OTE # 30k +)- Uncapped commission structure - A structured training programme - A clear pathway for quick progression - 22 days holidays per annum (rising by one per year up to 30 days in total)- Free Bupa cover after one year's continuous service - Monthly Fizzy Fridays and regular team nights out - Entry onto our Vennture Points reward scheme Who we are looking for: - A graduate with a 2:2 or above in any degree discipline - A highly motivated team player - Able to think on your feet - Money motivated & driven by success - Tenacious and hardworking - Excellent communication skills - A willingness to learn and continuously improve - The ability to thrive in a fast - paced agency setting The role: - Building long term relationships with both candidates and clients - Calling already established, warm accounts to maintain already existing relationships with contacts - Networking and generating business from cold clients - Meeting face to face with clients - Screening new candidates over the telephone and face to face If you can picture yourself working as a Graduate Associate Recruitment Consultant at Venn Group, please apply now so we can contact you with further details!

Key Duties and Responsibilities • 360 running of a permanent recruitment desk • Responsible for new business development and building on existing business through upselling and cross selling • To utilise all types of resourcing to locate new candidates within the sector • To advertise and attract in new candidates • To qualify candidates through interviewing processes and matching them to active vacancies • Deliver a high quality of service to your clients to fulfil their requirements • Arrange and manage interviews for all live roles and ensure candidates are prepared • To lead and manage resourcers working on the division • To build and maintain strong relationships with all clients and candidates Key attributes required • Highly Organised • Ability to prioritise and manage time effectively • Excellent Sales and Relationship building Skills • Ability to lead and motivate others • Excellent candidate resourcing skills • At least 2 years» experience within a similar role • Excellent administration skills • Excellent eye for details • Methodical Please apply for more information or call Louise Higley on 01628 781444

Summary Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute... demands Excellent work ethic Work Experience Customer Service Representative Jun 2005 to Aug 2014 Forward... n, customer support and product representation for each client.

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• Managed and maintained business operations, fostered key client and business relations, marketing campaigns, providing clients excellent customer service, advisement and support.

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Since 1993, our experienced insurance professionals have maintained a focus on providing excellent client services that separate us from the rest.

Maintain standard of promptness, conduct weekly / monthly reports, and maintain excellent customer service Provide interpreter / translation services, for Clayton Co Spanish clients, conduct interview with client or as a translator for other case mMaintain standard of promptness, conduct weekly / monthly reports, and maintain excellent customer service Provide interpreter / translation services, for Clayton Co Spanish clients, conduct interview with client or as a translator for other case mmaintain excellent customer service Provide interpreter / translation services, for Clayton Co Spanish clients, conduct interview with client or as a translator for other case managers.

KEY DUTIES OF RECRUITMENT CONSULTANT * Managing drivers and being point of contact for resolving issues * Conduct interviews / pre screen and full reference of all drivers * Ensure that all clients and workers comply with health and safety legislation and promptly refer any concerns to the branch manager * Maintaining quality and ISO procedures in line with Standard Operating Procedures to ensure effective, positive quality audit results * Liaising daily with the clients and managing expectations including job requirements, hours of work and rates of pay * Self generate new clients via cold calling and expanding on existing client opportunities * Meet with new and existing clients to account manage and advise of the services available to them * Generate new drivers by way of advertising, social media and networking * Covering out of office calls and demands on a rota requirement * Planning a weekly rota / submitting accurate payroll data / reporting KPI data * Maintaining and increasing daily route allocations — ensuring the customer promise is delivered * Training of drivers in all aspects of the job * Managing claims for damages, insurance and fines * On time reporting of key information to Extra Personnel SKILLS REQUIRED: Recruitment Consultant * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from driver to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement training

Navy Federal Credit Union (Vienna, VA) 1995 — 2000 Mail Teller • Received, prepared and sorted remittances including deposits, loan payments, mortgage and visa payments • Provided excellent administrative support and customer service ensuring client satisfaction • Examined checks for proper and accurate information prior to deposit • Maintained records and calculated personal daily production statistics • Processed address changes and other requests as needed

Professional Duties & Responsibilities Proven sales record across varied industries including automotive, travel, and communications Designed and implemented marketing campaigns and all collateral materials Consistently exceeded sales goals through networking, cold calling, and other tactics Represented companies at trade shows, special events, and other industry functions Created and executed sales presentations for various products and audiences Built long - term relationships with customers and industry figures resulting in increased revenue Provided excellent customer service resulting in repeat business and sales referrals Maintained exemplary customer satisfaction rating, efficiency rating, and sales closing ratio Developed working knowledge of products and services to enhance sales proficiency Oversaw client records, sales histories, and other aspects of the company database Recognized for excellent performance with consistent company awards and promotions

Professional Duties & Responsibilities Supervised administrative support team ensuring effective and efficient operations Trained new associates in daily operations, claim processing, and company policies Oversaw invoicing, branch claims, liability reports, and company checking account Investigated off site damage reports and provided claim process recommendations Analyzed processes and introduced plan to reduce claims and increase efficiency Directed and oversaw company special events from conception to implementation Managed calendars for Chief Operations Officer, General Manager, and sales team Provided excellent customer service ensuring client satisfaction and repeat business Maintained customer information database guaranteeing organized client information Opened new client accounts and upgraded existing services Handled marketing duties including advertisements in yellow pages Inventoried company office supplies and replenished as needed Served as first point of contact between company and clients Researched and purchased new multiline phone system for reception team Significant experience conducting sales and customer service in a retail setting

JPMorgan Chase (Chicago, IL) 2007 — 2010 Branch Manager • Managed all aspects of JPMorgan Chase branch including daily operations and personnel • Responsible for $ 40 million in deposits, $ 20 million in loans, and $ 50 billion in accounts • Consistently exceeded quarterly acquisition goals through effective product positioning • Ensured banking compliance with state, federal, and internal regulations • Conducted audits to maintain responsible, profitable, and efficient operations • Investigated issue escalation, fraud, theft, forgery, and identity theft claims as needed • Delivered excellent customer service ensuring client satisfaction and repeat business

Teller 7/2003 — 3/2004 • Handled deposits, withdrawals, money orders, and cashiers checks • Provided excellent customer service ensuring client satisfaction • Prepared and maintained daily financial records and cash balances • Aided team with administrative support functions

Professional Experience EMD Services (Cincinnati, OH) 2009 — Present Operations Specialist • Designed and implemented marketing campaigns significantly increasing revenue • Created and displayed product and service sales presentations for varied audiences • Generated sales leads and secured business through networking and other sales tactics • Provided excellent customer service ensuring satisfaction and repeat business • Oversaw and maintained client database guaranteeing accurate and organized records • Led junior associates offering guidance and support to increase revenue generation