Adept at cleaning and
maintaining guest areas and rooms to ensure total satisfaction and upkeep of presentation standards.
Not exact matches
Certified fitness trainers in the
area are even on call to assist
guests with
maintaining their exercise regime while away from home.
Essential Functions: • Coordinate details of winery events such as winemaker dinners, private dinners, corporate events, and employee appreciation events • Market and sell winery weddings • Manage correspondence with wedding clients and other event attendees • Calculate budgets and execute other financial documents • Schedule vendors, musicians, caterers and other talent for winery events • Coordinate and monitor event timelines and work orders • Develop marketing plans to maximize exposure for the winery events and weddings • Act as a host to
guests arriving to the vineyard directing them to a tasting bar or table • Collect payments and record data pertaining to income and expenses • Work with management in order to handle complaints and dissatisfied customers • Assist office with administrative tasks: phone calls, emails, etc. • Ensure the facility is properly
maintained and organize clean - up and repairs • Hire and supervise part time event staff • Act as a concierge for
guests, providing recommendations on hotels, restaurants, wineries, breweries, and other activities in the
area • Other assignments as needed
Then and now, arriving
guests are greeted by accommodations and social
areas framed by ornate, hand - carved wood, mosaic and terrazzo floors, and imported European chandeliers — all first created by the finest French and Italian craftsmen of their time and beautifully
maintained for over 100 years.
Our well -
maintained tropical style gardens and outdoor pool
area provide
guests with a feeling of space and privacy.
Quality... through independent inspections and awards by AAA, Bed & Breakfast Innkeepers of Colorado and Authentic B&B Inns and Cottages of Pikes Peak, assures that high standards are
maintained in all
areas of
guest comfort.
- 40 - inch satellite TV, DVD, Bose music system, safe, bar fridge THE GARDEN SUITES - Two
guest bedroom suites, each occupying its own vaulted pavilion - Entrance across lotus ponds, with shred outdoor seating
area - Air - conditioned, with four - poster king - size beds and sitting
area - Air - conditioned bathrooms with bathtub, double vanity, walk - in monsoon shower and alfresco shower in private walled garden - Both rooms have 32 - inch satellite TVs, DVD player, Bose iPod dock, safe and bar fridge THE DOUBLE STOREY OCEAN - VIEW PAVILION - Two
guest suites, each with separate private access from the garden as well as an internal staircase — convenient for families with children, or can be closed off to
maintain privacy between both rooms - Both have large terraces with breakfast
area and seating - Upper bedroom has an entrance lobby, separate lobby with bar fridge and kettle, walk - in dressing
area, twin vanities, walk - in monsoon shower and alfresco shower - Upper bedroom has a king - size four - poster bed, a trundle bed for two nannies in the dressing
area, and a 26 - inch TV with satellite channels, DVD player and Bose dock - Lower level bedroom has twin beds that can be converted into a king, 40 - inch satellite TV, safe, bar fridge and a bathroom with bathtub, double vanity and walk - in monsoon shower
Guests can explore the well -
maintained grounds or take advantage of one of the indoor and outdoor sitting
areas.
As our Delray Beach personal injury lawyers know, a negligently or unsafely
maintained pool
area presents risks to pool
guests and to pool owners.
Front Office Assistants work at the front desk
area of an organization and are responsible for functions such as
maintaining records, greeting
guests, and taking phone calls.
Maintained a clean and friendly lobby
area and adjacent community
areas for
guests and patrons
Front Desk Officers work at the reception
area of an organization and are mainly responsible for guiding
guests and
maintaining security.
Was responsible for professionally and efficiently
maintaining the locker room
areas and fulfilling members and their
guests» needs and requests.
Prepare dining
area for large parties, anticipate needs of incoming
guests, and
maintain a clean and inviting space
Strengthened outside service by enthusiastically greeting
guests, training staff, and
maintaining a neat and organized cart washing, bag storage, and practice
area
Maintained a sanitary atmosphere for
guests by thoroughly preparing and
maintaining work
areas
Maintained Guest Service
area based on company standards by providing outstanding and efficient customer service.
Excelled in time management by performing a variety of basic maintenance tasks within the facility beyond
guest services, including
maintaining the pool
area, preparing continental breakfast, cleaning kitchen and dining
area, and washing and folding laundry.
Maintained a professional appearance of the
guest services
area including marketing materials, signage and ensured that all displayed information was current and relevant
Housekeeping Supervisor 2013 — Present AQUA HOTELS — Bellows Falls, VT • Inspect level of cleanliness and report issues to the management • Assist in scheduling of staffs according to projected staffing requirements • Respond to
guests» requests and complaints • Report needed repairs to the maintenance staff • Oversee housekeeping staff to
maintain cleanliness of individual rooms and other areas • Coordinate supplies of linen etc. to maintain sufficiency • Report lost and found articles • Maintain linen carts and supplies as n
maintain cleanliness of individual rooms and other
areas • Coordinate supplies of linen etc. to
maintain sufficiency • Report lost and found articles • Maintain linen carts and supplies as n
maintain sufficiency • Report lost and found articles •
Maintain linen carts and supplies as n
Maintain linen carts and supplies as necessary
Housekeeper 2009 — 2013 AAA COMPANY — Bellows Falls, VT • Monitored and
maintained cleanliness of assigned work
areas • Utilized cleaning chemicals for designated surfaces • Cleaned
guest rooms by category priority • Emptied trash containers and ashtrays
Marriott — Spring, TX May 2009 — Jan 2010 Server / Bartender • Provided exceptional
guest service • Set up stations and made the bar stocked for operation • Cleaned and organized the whole premises •
Maintained storage
areas, service stations and dining room • Upheld visual appearance standards of bar
• Greet
guests as they arrive and depart • Follow up on
guest inquiries • Coordinate and manage requests for special arrangements • Escort
guests to their assigned rooms • Ensure rooms are serviced appropriately and meals are served accurately and on time • Transport dirty linen to be cleaned • Set up stock and
maintain work
areas • Assist other departments in order to provide excellent customer services
As a
guest room attendant, one is supposed to ensure that cleaning practices are
maintained in the rooms as well as the surrounding
area.
Job Responsibilities (but not limited to): * Serve customers by developing a rapport, building customer confidence, providing accurate information, and promoting product through point of sale * Provide customers with highest level of customer service expected for assigned department through professional, courteous and knowledgeable assistance to ensure individualized needs are met with respect to equipment, product, and / or merchandise questions * Complete sales transactions by accurately and efficiently ringing up customer sales * Responsible for following all company standards in regards to paperwork, cash management and loss prevention * Ensure an enthusiastic and professional level of customer service at all times * Remove all sensormatics and hangers from merchandise prior to placing items in bag (s) for customers *
Maintain a neat and organized work
area by placing hangers, sensors, returned items, and paperwork in appropriate and designated locations * Answer store phones courteously and professionally * Call for additional assistance if a line develops to ensure proper
guest satisfaction Qualifications: * 1 year of retail experience preferred, snow sports retail experience preferred * English fluency * Excellent communications skills both written and verbal * Self - motivated with the ability to multi-task * Ability to work a flexible schedule; stores are open 7 days a week and hours vary depending upon location, season, and type of store * Familiarity with retail POS systems preferred Rental Technicians - Rental Technicians are responsible for generating sales through world - class
guest service through assisting customers with rental equipment.
Other duties described in most Usher sample resumes are making sure patrons feel comfortable and are seated in an orderly fashion, checking tickets, offering information, answering to
guest questions,
maintaining the entrance
area clean and ejecting patrons who are causing trouble.
Key Qualifications • In - depth knowledge of food and beverage service standards • Highly skilled in fulfilling patrons» orders in timely manner • Proven record of all aspects of the
guests dining experience • Able to give accurate, detailed and courteous service to all team members and
guests • Thorough understanding of providing information and explaining amenities and marketing promotions • Able to
maintain cleanliness and organization of dining room and kitchen
area • Available to work weekends and holidays
PROFESSIONAL SKILLS • Proven ability to welcome and farewell for all
guests • Hands - on experience in arranging buffets and banquet meetings • Track record of working well under pressure • Demonstrated ability to accurately follow instructions, both verbally and written • Highly skilled in cleaning and
maintaining the banquet, conferences and meeting
areas • In - depth knowledge of different cleaning methods and chemicals
Banquet Houseperson City Hotel — Rancho Palos Verdes, CA 2012 — Present •
Maintain a clean and tidy resort
area • Provide common resort information for
guests • Resolve
guest issues quickly and with great care and effectiveness •
Maintain the sanitation of banquet storage rooms
• Assisted facility managers in
maintaining daily operations of parking facilities • Guided
guests in the use of automated revenue control systems such as ticket dispensers and pay stations • Collected and categorized parking ticket transactions in accordance to the company's protocols • Retrieved customers» vehicles from parking
areas and hand them over after ensuring appropriate identification • Handled cashiering duties by accepting payments in exchange of rendered services and issuing change and receipts • Assisted customers in handling problems with their vehicles including tire changes and jum starts
As noted on my resume, I have a demonstrated talent for cleaning and
maintaining public
areas of the assigned premises and assisting room attendants with the cleaning of
guest rooms and suites.
Responsibilities will include managing and greeting all
guests and visitors in the central reception
area in a professional and outgoing manner,
maintaining extensive files and records for the office and proof reading documents.
Hostess, November 2009 to Present Johnny's Pizza - New Cityland, CA • Escorted
guests to their tables, coordinated with waiters to ensure
guests received service • Provided customers with menus and preliminary customer service •
Maintained a clean and organized front
area of the restaurant
Housekeeping • Swept, mopped and waxed floors regularly • Washed, sorted and distributed linen, dusted allotted
areas and
maintained the lobby and
guest waiting
area in a neat and clean condition • Prepared snacks, cleared tables, and stacked dishes for washing • Emptied waste bins and disposed of the garbage as per given guidelines
• Issued room keys or cards to
guests and provided them with information on how to use them • Ascertained that front desk
area is properly cleaned and
maintained at all times to project a positive image of the hotel • Oversaw cash handling and accounting procedures, and provided assistance with audits during assigned shifts • Resolvde
guests» complaints in a prompt manner to ensure satisfaction and return business
RESPONSIBILITIES: Answer phones in professional and courteous manner and direct calls to the appropriate associate Retrieve messages from voicemail and forward to appropriate department Open and sort incoming mail Sort and process outgoing mail using Pitney Bowes postage machine Greet visitors and welcomes visitors and notifies company employee about the arrival
Maintains security by following visitor policy, monitoring guestbook and issuing visitor badges
Maintains a safe and clean reception
area Support
guests and event management with catering, hotel and travel bookings Orders office supplies and
maintain supply cabinet Update information in various spreadsheets Update slides on site monitor Provides general office support with a variety of clerical activities and related tasks REQUIRED EXPERIENCE: 2 - 4 years Receptionist experience preferred Excellent communication skills; written and verbal Attention to detail, accuracy and consistent quality Computer skills in Microsoft Office (Word, Excel, Power Point), SAP preferred Able to use established guidelines to perform job function Demonstrate ability to manage time, complete detailed task and handle multiple tasks simultaneously EDUCATION: Accredited High School Diploma / GED WORK HOURS: 1st Shift Full - Time
Maintain cleanliness of the
area, provide information to the public, help with pet exams, and assist
guests with the adoption process.
Performance reviews has noted my expertise in operating computer programs related to reservations, gathering and analyzing reports, handling cash and deposits, issuing keys,
maintaining public
areas, and protecting privacy of
guests.
• Demonstrated ability to greet
guests friendly and courteously, in sync with the hotel's standards and protocols • Highly experienced in operating courtesy shuttles and handling baggage for tours and / or dispatch purposes • Unmatched ability to recognize returning
guests and welcome and escort them through the facilities • Qualified to store and retrieve luggage and other objects for
guests, in accordance to hospitality standards and procedures • Proficient in ensuring that lobbies, bell closets and work
areas are clean and presentable at all times • Highly skilled in safely and efficiently unloading luggage on curbsides, and promptly delivering it to
guests» rooms • Hands - on experience in handling room service requests and assisting
guests with laundry services • Deeply familiar with
maintaining luggage carts and hailing taxis, and assisting with front desk and housekeeping tasks • Solid track record of efficiently delivering luggage, messages and packages to
guests while
maintaining the integrity of all items • Adept at informing
guests of emergency procedures and operation of amenities within the room • Competent in inspecting
guests» rooms for order and adequate supplies and timely providing items on loan to
guests • Proven ability to provide assistance to concierge with her or his duties during busy periods, and manning the front desk as needed
• Develop and implement policies for the parking lot • Issue parking permits and devise appropriate procedures for distribution of the same • Organize parking registration activities • Collect, count and record the parking fee • Supervise, train and evaluate subordinate employees • Guide and educate the campus community regarding parking procedures and SOPs • Identify and report any suspicious vehicle • Issue and submit periodic parking lot reports to the higher management • Devise and recommend ways to enhance the effectiveness of parking procedures to ensure maximum customer facilitation • Carryout paper work for long term parking requests and issue relevant permit if applicable • Inspect the parking lot physically and ensure proper physical conditions are available for parking • Ensure consumer and vehicle security in the parking lot • Operate parking lot equipment, drive through gates and car lifters appropriately as and when required • Respond to public inquiries and provide relevant information regarding parking protocols • Monitor CCTV footage and report any suspicious activity • Regularly update the members» vehicle data and stamp their permits • Oversee parking lot operations, revenue collection and ticketing procedures • Ensure proper book keeping procedures are being carried out • Conduct minor maintenance of parking lot equipment • Promote and demonstrate high standards of customer service • Issue permits to vendors and other visitors after complete validation of their personal data • Oversee flagging and validation code issuance • Organize training sessions for development and grooming of the team • Assign duties to the parking lot employees and evaluate their performance • Serve as point of contact for parking lot procedures, maintenance and permissions • Allocate separate space for visitors, special
guests and handicapped individuals • Manage parking lot budget and meet the maintenance requirements within allocated amount • Devise a proper one way route within the parking
area and display informative direction boards to implement the same • Oversee the cleanliness of the parking lot and keep it snow free during winters to facilitate smooth drive in and drive out • Procure and install parking signs and meters etc. •
Maintain vehicle owner's data on whose IDs the permits have been issued • Record all drive ins and drive outs with timings in the computerized log system
• Greeting and serving
guests • Collecting glasses and cleaning ash trays • Ensuring observance with food safety regulations •
Maintaining a clean, tidy, and healthy work
area • Receiving cash and operating cash system • Recording hours worked on a every day basis • Answering telephone calls in a professional and courteous manner • Managing display and refilling stock • Responding customer inquiries quickly and politely
• Help
maintain a clean and inviting environment for
guests by performing basic cleaning tasks and reorganizing client waiting
area.
• Provide excellent service to all participants • Greet members,
guests, and prospective members and offer them information on a variety of membership options • Respond to inquiries linked to programs, services, and particular events • Hand out recreation and health equipment to customers • Ensure Recreation Center common
areas are sanitized and
maintained all times
• Hands - on experience in assisting with and overseeing
guest check in and check out duties by ensuring smoothness and promptness • Effectively able to attend to
guests» requests to ensure complete satisfaction and return business opportunities • Proven ability to
maintain a constant presence in lobbies and other
areas of the hotel in a bid to stay approachable • Proficient in creating and implementing staff schedules and ensuring that they are followed properly
• Preparing all menu items following employer recipes • Managing all assigned prep list items and setting up cook's line stations •
Maintaining product presentations and quality • Performing side duties such as greeting
guests, bussing tables, cleaning work
areas, washing dishes and unpacking supply deliveries
To
maintain a high quality of services offered to
guests through management of the functional
areas... Experience + Minimum one (1) year
guest services, general office, accounts receivable or customer...
PROFESSIONAL SKILLS • Actively communicate with kitchen staff and coworkers •
Maintains clean and organized work
area • Handles waiting list of
guests • Greets and interacts with
guests in a professional manner • Answers telephone and books reservations
Also mention your talents in
maintaining a safe work environment for the team members and a sanitized, safe and comforting public
area for the
guests.
•
Maintained clean and orderly reception
area, including organizing magazines and brochures, filling
guest counter with beverages and snacks, and receiving and arranging weekly flower deliveries.
Omni Fort Worth Hotel — Fort Worth, TX (2011 — Present) Food Runner • Deliver food and beverages to
guests • Ensure that food is delivered quickly at a proper temperature • Provide and
maintain all foodstuff for restaurant • Transfer food items to and from the kitchen • Maintain relevant supplies • Keep work ar
maintain all foodstuff for restaurant • Transfer food items to and from the kitchen •
Maintain relevant supplies • Keep work ar
Maintain relevant supplies • Keep work
area clean