Choose an agency that
maintains excellent customer support.
Not exact matches
Rapidly assimilated product information and provided foundation in pharmacology Connected and
maintained a professional relationship with health care professionals Served as liaison between the patients and insurance providers Provided
excellent customer service; Reviewed and handled
customer complaints / issues Provided technical
support to pharmacist Performed data entry; logged patient and prescription information into electronic databases Efficiently interpreted prescriptions and processed third party billing.
They are looking for their next
Customer Hero who is an articulate, detail - oriented, and people - loving problem solver to form part of the
Customer Support team, ensuring that an
excellent standard of service and a high level of user satisfaction is
maintained always.
Supported management by restocking merchandise and
maintaining excellent customer service standards.
→ Involved in many closures of new business resulting in monthly revenues in excess of target, while
maintaining excellent customer service and
support for
customer renewals, and
customer - centric problem resolutions.
Involved in many closures of new business resulting in monthly revenues in excess of target, while
maintaining excellent support for
customer renewals, problem resolutions and best - in - class service of key accounts.
→ Involved in many closures of new business resulting in monthly revenues in excess of target, while
maintaining excellent customer service and
support for
customer renewals and problem resolutions.
Involved in many closures of new business resulting in monthly revenues in excess of target, while
maintaining excellent customer service and
support for
customer in all aspects of financial services and
support.
Involved in many closures of new business resulting in monthly revenues in excess of target, while
maintaining excellent customer service and
support for
customer renewals, problem resolutions and upgrades of advertising accounts
Involved in many closures of new business resulting in monthly revenues in excess of target, while
maintaining excellent support for
customer renewals, problem resolutions and best - in - class service of talent acquisition accounts.
Responsible for complete and full
customer satisfaction assuring
excellent relations within assigned accounts by recommending appropriate action and
maintaining an ongoing awareness of existing and potential situations and communicating and coordinating
support plans with
customer management.
Involved in many closures of new business resulting in monthly revenues in excess of target, while
maintaining excellent customer service and
support for
customer renewals, problem resolutions and upgrades of existing accounts.
Involved in many closures of new business resulting in monthly revenues in excess of target, while
maintaining excellent customer service and
support, problem resolutions and best - in - class service of new and existing accounts.
Involved in many closures of new business resulting in monthly revenues in excess of target, while
maintaining excellent client account service and
support for
customer projects and problem resolutions.
Please apply directly to this positing Responsibilities • Provide level 1st & 2nd level technical assistance in analyzing, diagnosing, replicating and troubleshooting
customers reported issues to resolution on Microsoft Windows 7 OS • Manage assigned
support incidents and maintain up - to - date status in the Numara Ticketing Systems Console - Escalate unresolved issues that require more in - depth knowledge to engineering in a timely manner • Teach new employees on basic computer, Wi - Fi, and cell phone features & functionality • Create reproducible test cases, when necessary, for customer reported issues - Report and submit product defects in the bug tracking system - Create new knowledgebase articles and keep them up - to - date - Provide after business hour support on a rotation basis • Image and configure new PC equipment for deployment (MS MDT, SCCM, Numara) • Keep Technical Support equipment organized and readily available for deployment • Deploy hardware and software to employees Qualifications • Bachelor's degree in Computer Science or related field of studies • Comfortable teaching large groups • Knowledge of Dell Laptops and repair • Strong analytical, troubleshooting, and problem solving skills • Extensive Windows 7 knowledge • Databases, preferably, SQL Server • Read and understand log and config files • Support, QA, training or field experience with enterprise software, preferably monitoring and / or performance suites, or system administration experience • Experience creating documentation, procedures, and knowledge base entries • Excellent written and verbal communication skills required • Excellent customer service skills required Please apply directly to this po
support incidents and
maintain up - to - date status in the Numara Ticketing Systems Console - Escalate unresolved issues that require more in - depth knowledge to engineering in a timely manner • Teach new employees on basic computer, Wi - Fi, and cell phone features & functionality • Create reproducible test cases, when necessary, for
customer reported issues - Report and submit product defects in the bug tracking system - Create new knowledgebase articles and keep them up - to - date - Provide after business hour
support on a rotation basis • Image and configure new PC equipment for deployment (MS MDT, SCCM, Numara) • Keep Technical Support equipment organized and readily available for deployment • Deploy hardware and software to employees Qualifications • Bachelor's degree in Computer Science or related field of studies • Comfortable teaching large groups • Knowledge of Dell Laptops and repair • Strong analytical, troubleshooting, and problem solving skills • Extensive Windows 7 knowledge • Databases, preferably, SQL Server • Read and understand log and config files • Support, QA, training or field experience with enterprise software, preferably monitoring and / or performance suites, or system administration experience • Experience creating documentation, procedures, and knowledge base entries • Excellent written and verbal communication skills required • Excellent customer service skills required Please apply directly to this po
support on a rotation basis • Image and configure new PC equipment for deployment (MS MDT, SCCM, Numara) • Keep Technical
Support equipment organized and readily available for deployment • Deploy hardware and software to employees Qualifications • Bachelor's degree in Computer Science or related field of studies • Comfortable teaching large groups • Knowledge of Dell Laptops and repair • Strong analytical, troubleshooting, and problem solving skills • Extensive Windows 7 knowledge • Databases, preferably, SQL Server • Read and understand log and config files • Support, QA, training or field experience with enterprise software, preferably monitoring and / or performance suites, or system administration experience • Experience creating documentation, procedures, and knowledge base entries • Excellent written and verbal communication skills required • Excellent customer service skills required Please apply directly to this po
Support equipment organized and readily available for deployment • Deploy hardware and software to employees Qualifications • Bachelor's degree in Computer Science or related field of studies • Comfortable teaching large groups • Knowledge of Dell Laptops and repair • Strong analytical, troubleshooting, and problem solving skills • Extensive Windows 7 knowledge • Databases, preferably, SQL Server • Read and understand log and config files •
Support, QA, training or field experience with enterprise software, preferably monitoring and / or performance suites, or system administration experience • Experience creating documentation, procedures, and knowledge base entries • Excellent written and verbal communication skills required • Excellent customer service skills required Please apply directly to this po
Support, QA, training or field experience with enterprise software, preferably monitoring and / or performance suites, or system administration experience • Experience creating documentation, procedures, and knowledge base entries •
Excellent written and verbal communication skills required •
Excellent customer service skills required Please apply directly to this positing.
Key Responsibilities - Responsible for overall relationship between the organization and vendors - Develops and
maintains relationships with current clients - Maintains client database - Tracks client orders - Provides information to clients on medical systems over the phone and occasionally in person - Sends informational mailings to customers - Provide technical support of equipment over the phone and on site - Enters and maintains data and local customer database - Effectively contribute and communicate solutions - Respond to internal communications (telephone calls, emails, voice mails) Additional Qualifications: - Great listening and presentation skills - Excellent internal and external customer service skills - Outstanding client relationship and development skills - Ability to develop and implement sales
maintains relationships with current clients -
Maintains client database - Tracks client orders - Provides information to clients on medical systems over the phone and occasionally in person - Sends informational mailings to customers - Provide technical support of equipment over the phone and on site - Enters and maintains data and local customer database - Effectively contribute and communicate solutions - Respond to internal communications (telephone calls, emails, voice mails) Additional Qualifications: - Great listening and presentation skills - Excellent internal and external customer service skills - Outstanding client relationship and development skills - Ability to develop and implement sales
Maintains client database - Tracks client orders - Provides information to clients on medical systems over the phone and occasionally in person - Sends informational mailings to
customers - Provide technical
support of equipment over the phone and on site - Enters and
maintains data and local customer database - Effectively contribute and communicate solutions - Respond to internal communications (telephone calls, emails, voice mails) Additional Qualifications: - Great listening and presentation skills - Excellent internal and external customer service skills - Outstanding client relationship and development skills - Ability to develop and implement sales
maintains data and local
customer database - Effectively contribute and communicate solutions - Respond to internal communications (telephone calls, emails, voice mails) Additional Qualifications: - Great listening and presentation skills -
Excellent internal and external
customer service skills - Outstanding client relationship and development skills - Ability to develop and implement sales strategy.
Highlights Able to provide
support to high - level executives while simultaneously managing the office Act as gatekeeper
Maintain the schedules of several executives Coordinate meetings, travel plans and appointments
Excellent customer service skills Compose and send various documents and correspondent emails for executives
Maintain large quantities of client files Research facts provided in documents for accuracy Proficient in Microsoft Office Strong communication skills Experience Executive Assistant 2/1/2011 — Present ABC Company — Augusta, GA Oversee the daily operations of the office while
supporting three executives Update client files when needed and keep them filed properly Schedule various appointments, meetings and trips for executives Research information and compile data for various reports, documents and presentations Manage correspondence between clients and vendors
Maintain the cleanliness and order of the office
• Track record of assisting with the realization of the company's maximum profit contribution • Documented success in training staff members and reviewing their performances by implementing core training programs • Demonstrated ability to procure inventory and office supplies by creating and
maintaining effective liaison with procurement officers and vendors • Known for resolving clients» issues and complaints by staying within the parameters of company protocol • Proven ability to improve
customer relations through implementation of
customer support programs and initiatives • Effectively able to assist marketing and promotion teams with visual merchandising efforts by providing them with logistical and administrative
support • Competent in handling recruiting efforts and advising store managers of staffing needs and personnel issues • Proficient in facilitating clear communications between different departments by creating a workable bridge between them • Adept at scheduling product knowledge sessions with various sales representatives to provide them with insight into new products on existing product lines • Proven record of proactively building and
maintaining customer relations with a view to maximize sales • Able to create and
maintain positive work environments for staff members in a bid to retain them •
Excellent skills in assisting managers in organizing, planning and implementing administrative strategies • Qualified to coordinate office operations by ensuring that schedules and objectives are met properly
Will be responsible for handling various administrative & executive
support tasks, providing
excellent customer service &
maintaining confidentiality.
The
Customer Service Pharmacy Technician will
support the Provider Relations team and will utilize
excellent communications skills to build,
maintain and enhance relations with providers as well as account executives.
Maintains excellent patient satisfaction scores by providing outstanding
customer service and
supporting the clinical staff in
maintaining and exceeding standard of care.
Highlights Create and
maintain the schedules of several executives, utilizing their preferred applications Master of Office Management: support high level executives while simultaneously keeping the office running smoothly and efficiently Superior customer service and problem - solving skills Schedule meetings and make travel plans Compose and send various documents and emails for executives Gather research data and assemble documents and presentations Maintain updated client files Excellent communication skills Experience Executive Assistant 2/1/2011 — Present Ace Company — Teller, GA Coordinate all daily activities for the office while providing exemplary support to the chief executives Schedule regular executive meetings and appointments Employ sleuthing skills to research and collate data for presentations, reports and other documents Collaborate on projects and presentations with other employees utilizing Any.do Maintain the company's social media platforms to develop greater brand awareness Keep client files organized and revised when needed Ensure order around the office by managing regular cleaning of t
maintain the schedules of several executives, utilizing their preferred applications Master of Office Management:
support high level executives while simultaneously keeping the office running smoothly and efficiently Superior
customer service and problem - solving skills Schedule meetings and make travel plans Compose and send various documents and emails for executives Gather research data and assemble documents and presentations
Maintain updated client files Excellent communication skills Experience Executive Assistant 2/1/2011 — Present Ace Company — Teller, GA Coordinate all daily activities for the office while providing exemplary support to the chief executives Schedule regular executive meetings and appointments Employ sleuthing skills to research and collate data for presentations, reports and other documents Collaborate on projects and presentations with other employees utilizing Any.do Maintain the company's social media platforms to develop greater brand awareness Keep client files organized and revised when needed Ensure order around the office by managing regular cleaning of t
Maintain updated client files
Excellent communication skills Experience Executive Assistant 2/1/2011 — Present Ace Company — Teller, GA Coordinate all daily activities for the office while providing exemplary
support to the chief executives Schedule regular executive meetings and appointments Employ sleuthing skills to research and collate data for presentations, reports and other documents Collaborate on projects and presentations with other employees utilizing Any.do
Maintain the company's social media platforms to develop greater brand awareness Keep client files organized and revised when needed Ensure order around the office by managing regular cleaning of t
Maintain the company's social media platforms to develop greater brand awareness Keep client files organized and revised when needed Ensure order around the office by managing regular cleaning of the space
-- Manage stocks and inventory --- Order supplies --- Facilitate event registration ---
Maintain accounting files --- Update mailing lists ---
Support other departments --- Provide
excellent customer services
Job Responsibilities • Answer telephones • Provide
customer service and
support • Organize, schedule and
maintain calendars • Create and
maintain online CRM and filing system • Submit and reconcile expense reports • Act as the point of contact and
support for internal and external clients • Provide
support for management and account reps with various tasks Required Education, Experience, and Skills • Post-high school office experience •
Excellent computer skills, including Microsoft Office, CRMs, and Quickbooks • Be able to excel in a self - starting work environment • The aptitude to create policies and procedures • Outstanding
customer service skills •
Excellent writing and communication skills • High - level organizational skills with an accurate attention to detail • The ability to work without direction As an employee of a small business, the ideal candidate must be willing to learn what they don't know and be willing to assume job duties in multiple roles as needed to benefit the company.
Offers expertise in providing
excellent customer service
support and demonstrated ability to make plans for the organization to meet and
maintain its overall
customer service goals in the most economical manner.
The job of an account development manager involves
maintaining and building
customer relationships, developing
customer base with
excellent support and implementation of
customer relations programs, acting as lead sales expert (usually in initializing and closing sales), preparing annual Business Development Plan of the company, defining yearly targets, implementing strategies for new services and products as well as analyzing business needs and providing new opportunities for growth.
Maintain department, provide
excellent customer service, provide
customer support in other department (Kitchen design, Plumbing, Electrical, Tools / Hardware and Building Materials).
Support the Accounting Department's primary goals of
maintain accurate financial records and provide
excellent customer service to our Agents, other employees...
Qualifications Summary * 15 + years of experience providing superior
customer service and
support in a variety of fields * Able to provide desk side and telephone
support for desktop hardware, software, peripherals, LAN / WAN connectivity and Internet use * Recently enhanced Microsoft Office technology training *
Excellent ability to analyze and resolve problems quickly and efficiently * Operate and
maintain a web - based help d...
Summary Dedicated
Customer Service Representative motivated to maintain customer satisfaction and contribute... demands Excellent work ethic Work Experience Customer Service Representative Jun 2005 to Aug 2014 Forward... n, customer support and product representation for each
Customer Service Representative motivated to
maintain customer satisfaction and contribute... demands Excellent work ethic Work Experience Customer Service Representative Jun 2005 to Aug 2014 Forward... n, customer support and product representation for each
customer satisfaction and contribute... demands
Excellent work ethic Work Experience
Customer Service Representative Jun 2005 to Aug 2014 Forward... n, customer support and product representation for each
Customer Service Representative Jun 2005 to Aug 2014 Forward... n,
customer support and product representation for each
customer support and product representation for each client.
My skills include
maintaining the existing business and identifying, defining, planning and securing new business that
supports the long term growth goals of the company while
maintaining corporate standards of
excellent customer service.
Expertise in generating and building new
customer relationships while
maintaining existing client base with
excellent support and communication through the whole sales process.
phone etiquette Works well under pressure Administrative
support specialist
Excellent Customer service Work... Professional Summary Administrative assistant who continually
maintains a positive attitude while interacting... queries.
Administrative
support, Articulate, attention to detail, call center, cash receipts, Cash flow analysis, Cash flow, cash management, interpersonal, communication skills,
Excellent communication, Interpersonal skills, Creative problem solver, client, client relations, Customer relations, customer satisfaction, excellent customer service, Customer service, delivery, documentation, financial reports, Financial reporting, funds, Human resource, insurance, maintain inventory, marketing, MS Windows, Works, Multi-tasking, order office supplies, policies, profit and loss, quality, Quick learner, reconciling, Relationship building, repairs, safety, sales, Strategic, team - player, phone, phone etiquette, Answer Phones,
Excellent communication, Interpersonal skills, Creative problem solver, client, client relations,
Customer relations, customer satisfaction, excellent customer service, Customer service, delivery, documentation, financial reports, Financial reporting, funds, Human resource, insurance, maintain inventory, marketing, MS Windows, Works, Multi-tasking, order office supplies, policies, profit and loss, quality, Quick learner, reconciling, Relationship building, repairs, safety, sales, Strategic, team - player, phone, phone etiquette, Answer Phones,
Customer relations,
customer satisfaction, excellent customer service, Customer service, delivery, documentation, financial reports, Financial reporting, funds, Human resource, insurance, maintain inventory, marketing, MS Windows, Works, Multi-tasking, order office supplies, policies, profit and loss, quality, Quick learner, reconciling, Relationship building, repairs, safety, sales, Strategic, team - player, phone, phone etiquette, Answer Phones,
customer satisfaction,
excellent customer service, Customer service, delivery, documentation, financial reports, Financial reporting, funds, Human resource, insurance, maintain inventory, marketing, MS Windows, Works, Multi-tasking, order office supplies, policies, profit and loss, quality, Quick learner, reconciling, Relationship building, repairs, safety, sales, Strategic, team - player, phone, phone etiquette, Answer Phones,
excellent customer service, Customer service, delivery, documentation, financial reports, Financial reporting, funds, Human resource, insurance, maintain inventory, marketing, MS Windows, Works, Multi-tasking, order office supplies, policies, profit and loss, quality, Quick learner, reconciling, Relationship building, repairs, safety, sales, Strategic, team - player, phone, phone etiquette, Answer Phones,
customer service,
Customer service, delivery, documentation, financial reports, Financial reporting, funds, Human resource, insurance, maintain inventory, marketing, MS Windows, Works, Multi-tasking, order office supplies, policies, profit and loss, quality, Quick learner, reconciling, Relationship building, repairs, safety, sales, Strategic, team - player, phone, phone etiquette, Answer Phones,
Customer service, delivery, documentation, financial reports, Financial reporting, funds, Human resource, insurance,
maintain inventory, marketing, MS Windows, Works, Multi-tasking, order office supplies, policies, profit and loss, quality, Quick learner, reconciling, Relationship building, repairs, safety, sales, Strategic, team - player, phone, phone etiquette, Answer Phones, workflow
• Managed and
maintained business operations, fostered key client and business relations, marketing campaigns, providing clients
excellent customer service, advisement and
support.
Managed quality communication,
customer support and product representation for each client... Overview Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute... organizational skills Energetic work attitude Customer service expert Adaptive team player Excell
customer support and product representation for each client... Overview Dedicated
Customer Service Representative motivated to maintain customer satisfaction and contribute... organizational skills Energetic work attitude Customer service expert Adaptive team player Excell
Customer Service Representative motivated to
maintain customer satisfaction and contribute... organizational skills Energetic work attitude Customer service expert Adaptive team player Excell
customer satisfaction and contribute... organizational skills Energetic work attitude
Customer service expert Adaptive team player Excell
Customer service expert Adaptive team player
Excellent time
Provide
excellent customer service care: day - to - day... Summary CUSTOMER SERVICE REPRESENTATIVE / MANAGER Skills JD Edwards, Sales, sales support, sales... REPRESENTATIVE Primarily responsible for sales and customer service production: Promoted to maintain the
customer service care: day - to - day... Summary
CUSTOMER SERVICE REPRESENTATIVE / MANAGER Skills JD Edwards, Sales, sales support, sales... REPRESENTATIVE Primarily responsible for sales and customer service production: Promoted to maintain the
CUSTOMER SERVICE REPRESENTATIVE / MANAGER Skills JD Edwards, Sales, sales
support, sales... REPRESENTATIVE Primarily responsible for sales and
customer service production: Promoted to maintain the
customer service production: Promoted to
maintain the largest
Navy Federal Credit Union (Vienna, VA) 1995 — 2000 Mail Teller • Received, prepared and sorted remittances including deposits, loan payments, mortgage and visa payments • Provided
excellent administrative
support and
customer service ensuring client satisfaction • Examined checks for proper and accurate information prior to deposit •
Maintained records and calculated personal daily production statistics • Processed address changes and other requests as needed
Professional Duties & Responsibilities Supervised administrative
support team ensuring effective and efficient operations Trained new associates in daily operations, claim processing, and company policies Oversaw invoicing, branch claims, liability reports, and company checking account Investigated off site damage reports and provided claim process recommendations Analyzed processes and introduced plan to reduce claims and increase efficiency Directed and oversaw company special events from conception to implementation Managed calendars for Chief Operations Officer, General Manager, and sales team Provided
excellent customer service ensuring client satisfaction and repeat business
Maintained customer information database guaranteeing organized client information Opened new client accounts and upgraded existing services Handled marketing duties including advertisements in yellow pages Inventoried company office supplies and replenished as needed Served as first point of contact between company and clients Researched and purchased new multiline phone system for reception team Significant experience conducting sales and
customer service in a retail setting
Teller 7/2003 — 3/2004 • Handled deposits, withdrawals, money orders, and cashiers checks • Provided
excellent customer service ensuring client satisfaction • Prepared and
maintained daily financial records and cash balances • Aided team with administrative
support functions
Professional Experience EMD Services (Cincinnati, OH) 2009 — Present Operations Specialist • Designed and implemented marketing campaigns significantly increasing revenue • Created and displayed product and service sales presentations for varied audiences • Generated sales leads and secured business through networking and other sales tactics • Provided
excellent customer service ensuring satisfaction and repeat business • Oversaw and
maintained client database guaranteeing accurate and organized records • Led junior associates offering guidance and
support to increase revenue generation
Israel Income Tax & Bookkeeping (Pomona, CA) 1997 — 2000 Office Assistant • Offered administrative
support including filing, data entry, and other functions as needed • Provided
excellent customer service ensuring client satisfaction and repeat business • Completed tax forms in compliance with IRS regulations in a timely manner •
Maintained office supplies and ordered replacements when necessary
Professional Experience Harris Bank Evanston (Evanston, IL) 2000 — 2009 Vice President / Branch Manager • Managed all aspects of Evanston branch including daily operations and personnel • Hired, trained, scheduled, and supervised staff of 10 tellers, personal bankers, and
support staff • Created and implemented employee review, development, and recognition programs • Designed and executed education programs focused on banking and service best practices • Oversaw teller line, mortgage, consumer loan, and commercial banking departments • Consistently exceeded financial goals through effective sales, marketing, and management • Awarded Harris Bank Outstanding Sales Award for setting company best in product sales • Delivered
excellent customer service resulting in client satisfaction and repeat business • Ensured banking compliance with state, federal, and internal regulations • Conducted audits to
maintain responsible, profitable, and efficient operations
Professional Duties & Responsibilities Supervised administrative
support team ensuring effective and efficient operations Trained new staff members in daily operations, billing, and company policies Oversaw all financial records, bookkeeping, and accounts payable / receivable Responsible for scheduling of all patient appointments, procedures, and follow - ups Handled all company correspondence ensuring professional image and reputation Served as first point of company contact with clients and general public Provided
excellent customer service ensuring client satisfaction and repeat business
Maintained confidential client and patient information database Opened new patient accounts and upgraded existing files Inventoried company office supplies and replenished as needed Performed additional administrative duties including faxes and phones Conducted all responsibilities in courteous, polite, and positive manner
Administrative Assistant — Duties & Responsibilities Provide effective administrative
support services across a variety of industries Represent company brand with poise, integrity, and positivity Strictly adhere to department budgets and project timelines Responsible for tracking and replenishing office supplies and product inventory Study internal literature to become an expert on products and services Develop and strengthen relationships with vendors,
customers, and coworkers Encourage high
customer retention by
maintaining friendly, supportive contact with existing clients Generate record sales through networking, referrals, and other tactics Manage complex, high volume telephone systems and in person reception duties Oversee financial records, bookkeeping, and accounts payable / receivable Provide
excellent customer service ensuring client satisfaction and repeat business Consistently recognized for excellence in
customer service and operational
support Proficient in Microsoft Office suite, software troubleshooting, and minor hardware repair Perform additional administrative duties including faxes, photocopying, and filing Conduct all responsibilities in courteous, polite, and positive manner
Professional Duties & Responsibilities Created and directed graphic design, art, web design, and print production for large, varied client base Implemented design processes and managed production schedules Developed marketing collateral, strategies, and design concept for clients Generated new business including American Public Health Association (APHA), Brand Design, Brochures Inc., Deloitte and Touche, George Mason University, Kael Direct, and Linnie Carter & Associates Provided graphic design
support to numerous governmental projects including the Lean Six Sigma Marine Corps Systems Command and Special Inspector General for Iraqi Reconstruction
Maintained security clearance for work on sensitive materials Designed magazine art and layout for Naval Reserve Association News, Mariner, Hiker, and Focus magazines Fashioned ads, article layout, and covers for The American Journal of Public Health, The Nation's Health, and American Public Health Association books Produced wide variety of promotional items including signage, overhead graphics, and maps Designed direct mail (OE's, BRE's, Letter / Reply's) for clientele and company use Enhanced and color corrected photos meeting the highest standards of quality Provided
excellent customer support guaranteeing client satisfaction and repeat business Performed daily administrative
support and accounting duties ensuring effective and organized operations Ordered art and office supplies for office ensuring efficient and cost effective operations
Professional Experience Commerce Real Estate Solutions 09/1998 — Present Insert Title • Manage access database for all available investment properties and land in Utah • Record transactions which impact company listings in the proprietary database • Research properties, land sales, and other pertinent data ensuring accurate records • Record historical information including building level data, market, and sub market statistics • Create quarterly statistics for internal and external use ensuring accurate and thorough results •
Maintain up to date knowledge of research materials including internet sites, periodicals, etc. • Create custom reports for agents based on their sales and marketing needs • Anticipate agent and client needs delivering
excellent service and issue resolution • Author and distribute quarterly market beat study reports offering important market insight and analysis • Create and populate accurate photo databases for use in property marketing initiatives • Provide additional sales, marketing, and
customer service
support as needed • Build and strengthen professional relationships with coworkers, clients, and community leaders • Perform all duties with positivity, professionalism, and integrity
Professional Duties & Responsibilities Served as administrative
support specialist ensuring effective and efficient operations Managed complex, high volume telephone systems and in person reception duties Established, authored, marketed, and
maintained company websites Responsible for all website copy, graphics, and responses to online inquiries Authored and edited brochures, newsletters, business cards, and sales presentations Oversaw financial records, bookkeeping, and accounts payable / receivable Negotiated contracts with vendors, partners, and clients Scheduled meetings and handled travel arrangements Oversaw mail room operations, office supply orders, and data entry at 60 words per minute Provided
excellent customer service ensuring client satisfaction and repeat business Performed additional administrative duties including faxes, photocopying, and filing Conducted all responsibilities in courteous, polite, and positive manner