According to consulting firm Lee Resources, these people do not
make happy customers: 91 % of them say they won't willingly do business with a company that has failed them, and it'll take more than 12 positive customer experiences to counterbalance that bad one.
We contacted Hyundai corporate and they weren't even interested in trying to do anything to
make us happy customers.
Happy employees
make happy customers.
These mamas» really know how to
make a happy customer.
You made me a happy customer.
We're proud of what we've created and hope to
make you another happy customer.
Arlington Heights did everything they could to
make me a happy customer as quickly as possible.»
We are a team with one goal, we love our job and we know how to
make happy every customer.
Not exact matches
Make sure that you expend extra effort on
making those
customers happy, as a loss of those
customers will have a material negative impact on the business.
It's natural and tempting to think that lower prices will attract more clients, offer better value for your
customers, and
make your buyers
happy.
As long as I can help
make my
customers lives better, I will be
happy.
Here are five expert tips on
making sure
customers hang up
happy
Quit
making introductory offers to strangers and start engaging with past
customers happy they did business with you.
A few of the many, many elements that
make up great
customer service include keeping that
customer happy for the lifetime of your product, troubleshooting problems in a timely and effective manner, offering maintenance for the product and dealing with the
customer in a warm and friendly manner.
«Less time answering phones empowers employees to focus on the quality of the pizza and
making customers happy,» John Schnatter, founder and CEO of Papa John's, said in a statement.
Southwest also gives employees «permission» to go that extra mile to
make customers happy, empowering them to do what they need to do to meet that vision.
Finally, employees who nap
make customers happier.
That Cogito helps companies keep
customers happier — and, maybe soon, wins them more sales —
makes it valuable.
When undergoing a rebranding process,
make sure you prepare for the long haul and keep your
customers happy.
Great benefits and a workplace that is fun and dedicated to
making customers happy all fit in with the Zappos approach to company culture — when you get the company culture right, great
customer service and a great brand will happen on its own.
And, Santa, has certainly
made his
customers happy over the years.
IBM recently released a study with advice for online and in - store businesses for
making their
customers happy.
Ideally, you or your staff is in constant touch with your
customers so you know exactly how
happy or unhappy they are and exactly what would
make them
happier.
To that, I'd add that publishers have a new set of
customers — their authors — and they need to start
making them
happy.
Taking reasonable suggestions into mind will help
make customers happy and increase retention rates.
Instead, they went above and beyond to
make this young
customer happy and loyal.
I've always believed that if you do everything to
make your
customer happy, it will have a positive impact to your business.
«We really try to do everything we can to keep our
customers happy but we think that's done by first
making sure that the staff absolutely love what they do,» he says.
The satisfaction level of Australian business banking
customers has reached its highest level but, rather than the big four, it's the smaller banks that are
making them
happy, according to a survey by Roy Morgan Research.
Some things are definitely worth the extra expense if it
makes your product better, your
customers happier and your employees feel more appreciated and more productive.
If your
customer is letting you know he's not
happy with your business, you have a chance to
make things right.
Your return policy isn't there to
make unhappy
customers happy.
It's not to create distance between the traditional service rep title; it's a clear - cut way to show how the company values support and what they expect this department to achieve (not placating
customers, but truly
making them
happy).
Focus on
making your new
customers happy, so they keep coming back again and again.
«We have four operating principles: no egos, no assholes (because teamwork matters); achievement vs. entitlement (everyone must earn their place in the company); raving vs. raging
customers (
make customers happy); and conviction for the mission (work hard).»
Regularly surveying your
customers can provide a direct insight into how
happy your products and services
make your
customers, what deficiencies hurt your bottom line, and on what kind of new product development you should focus your efforts.
To that end, we are forever determined to
make sure that every conversation people have with our Support team results in a
happy experience for the
customer.
Regardless of the stellar nature of your product,
customer service reps, receptionists and account managers who are good at reading
customers and responding appropriately will be better at
making them
happy.
If your employees like what they do, it usually results in
happier customers, which
make everything a little easier.
Basically, the court just guaranteed that millions of
customers would stay on with insurers, and that's
made investors very
happy.
Here we discuss three unconventional moves
made by some of the best online retailers in the business to keep their
customers happy and have them coming back over and over again to their sites.
If a
customer isn't satisfied or
happy, you have to do everything in your power to
make that
customer happy.
Make customers happy and you'll get more sales.
The
happier you
make customers during the holiday season, the
happier they'll
make you in the long run.
If you can incorporate more meaningful feedback into your product, service or brand, chances are you'll get more market share, have
happier customers and
make Lord Kelvin proud.
Thanks to social media, if you
make a single
customer really
happy — or really unhappy — large numbers of people are likely to hear about it.
Understanding what
makes your
customers happy or unhappy about your product or service is invaluable information when it comes to business development and
customer retention.
Luckily, it's not that hard to
make customers happy; turns out, holiday shoppers are looking for five key things.
A: To love every
customer and try to treat each
customer with respect and do anything you can to
make them
happy.
Instead of arguing, take steps to
make the
customer happy.