Sentences with phrase «manage applications development teams»

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Tags for this Online Resume: Alignment of Business and IT Missions & Strategies, Analytics, Application Development, Asset Management, Asset Valuations, Best Practices, Big Data, Business Development, Business Intelligence, Business Process Reengineering, BPR, Business Strategy, Change Management, Cloud Computing, Consultative Sales, Consulting, Cross-Functional Team Leadership, Customer Relationship Management, CRM, Due Diligence, Enterprise Application Integration, EAI, Enterprise Architecture, Enterprise Resource Planning, ERP, Enterprise Software, Financial Analysis, Forecasting, IT Service Management, ITSM, IT Strategy, Investment Analysis, Investment Strategy, Key Performance Indicators, KPI, Knowledge Management, Managed Service Provider, MSP, Mergers and Acquisitions, M&A, Operations, Operational Efficiency, Operational Excellence, Operations Management, Organizational Development, Portfolio Management, Private Equity, Profit and Loss, P&L, Program Management, Project Management, Regulatory Compliance, ROI, Sales, Salesforce, Sales Management, Security - Oriented Architecture, SOA, Staff Development, Staff Management, Supply Chain, Systems Integration, Training and Development, Training Delivery, Account Management, Client Management, Client Relations, Client Relationship Management, Crisis Communications, Crisis Intervention, Crisis Management, IaaS, Key Account Management, Major Account Management, National Account Management, PaaS, Public Speaking, Risk Assessment, Risk Management, Risk Mitigation, SaaS, Solutions Selling, Strategic Business Planning, Strategic Communications, Strategic Partnerships, Strategic Planning

Experienced Senior - Level Project Manager / Director: Successful track record managing large - scale projects for Project Teams and Program Management Office including infrastructure, redesign, packaged solution implementation, application development, web redesign and migration, and production support.

Built, managed and trained two significant application development teams of over 30 staff in multiple countries: one a «Migration Factory» to move legacy data to strategic platforms, the second a corporate archive of invoice data.

Operations Team Leader — Alliance Health2010 — 2017 • Recruit appropriate project personnel with skills to fit the mission of the data applications project • Develop project implementation plans, assigning tasks and defining the scope of the project • Initiate a return on investment evaluation plan for information management projects that saved the company 20 percent of its development costs in the last fiscal year • Communicate with all stakeholders throughout the project development lifecycle • Work within budget and time constraints while delivering robust resultsInformation Technology Team Leader — Saint Patrick's Health System2005 — 2010 • Initiated project support, collaborating with team members to expedite system solutions • Managed IT system updates, patches, and redesigns • Supervised other support staff, directing them to complete defined tasks and monitoring their progress • Developed project plans with input from all company stakeholders • Analyzed system data output to determine areas for optimization throughout the information management syTeam Leader — Alliance Health2010 — 2017 • Recruit appropriate project personnel with skills to fit the mission of the data applications project • Develop project implementation plans, assigning tasks and defining the scope of the project • Initiate a return on investment evaluation plan for information management projects that saved the company 20 percent of its development costs in the last fiscal year • Communicate with all stakeholders throughout the project development lifecycle • Work within budget and time constraints while delivering robust resultsInformation Technology Team Leader — Saint Patrick's Health System2005 — 2010 • Initiated project support, collaborating with team members to expedite system solutions • Managed IT system updates, patches, and redesigns • Supervised other support staff, directing them to complete defined tasks and monitoring their progress • Developed project plans with input from all company stakeholders • Analyzed system data output to determine areas for optimization throughout the information management syTeam Leader — Saint Patrick's Health System2005 — 2010 • Initiated project support, collaborating with team members to expedite system solutions • Managed IT system updates, patches, and redesigns • Supervised other support staff, directing them to complete defined tasks and monitoring their progress • Developed project plans with input from all company stakeholders • Analyzed system data output to determine areas for optimization throughout the information management syteam members to expedite system solutions • Managed IT system updates, patches, and redesigns • Supervised other support staff, directing them to complete defined tasks and monitoring their progress • Developed project plans with input from all company stakeholders • Analyzed system data output to determine areas for optimization throughout the information management system

Installed and supported company servers and network infrastructure; deployed workstations used in the office and production lines; set up warehouse inventory system using racks and pallets tagged with barcodes; worked with the development team to design and create proprietary company applications; assisted in creating the IT department policies and best practices; managed the company server hardware purchase orders.

As a skilled Software Manager and Developer for over twenty years, I have not only designed but also managed technical teams engaged in high - profile development of multi-threaded application software on UNIX and Windows NT Platforms, development of embedded software and protocols, as well as the development of real - time Operating Systems.

SUMMARY: * Setup and managed Software Development teams, led application architecture, established methodology and development frameworks Development teams, led application architecture, established methodology and development frameworks development frameworks strategies.

Software Development Lead — Hightower Financial Services, Portland, OR — 5/2012 — Present • Serve as the team lead for group of six developers tasked with updating current corporate programs as well as creating new applications to help improve operations • Meet with ops directors and department managers on a regular basis to understand the challenges employees encounter in their daily workflow to determine where new opportunities for development may be • Coordinate with supervisors and their staff members to map out current processes and create re-engineering proposals to be shared with executive team • Manage the development of new applications, along with the testing of beta - version programs to help develop final - version programs prior to rollout dates • Received recognition by company management (along with team members) for role in developing software solutions that have contributed to net increase of 42 percent in company - wide pDevelopment Lead — Hightower Financial Services, Portland, OR — 5/2012 — Present • Serve as the team lead for group of six developers tasked with updating current corporate programs as well as creating new applications to help improve operations • Meet with ops directors and department managers on a regular basis to understand the challenges employees encounter in their daily workflow to determine where new opportunities for development may be • Coordinate with supervisors and their staff members to map out current processes and create re-engineering proposals to be shared with executive team • Manage the development of new applications, along with the testing of beta - version programs to help develop final - version programs prior to rollout dates • Received recognition by company management (along with team members) for role in developing software solutions that have contributed to net increase of 42 percent in company - wide pdevelopment may be • Coordinate with supervisors and their staff members to map out current processes and create re-engineering proposals to be shared with executive team • Manage the development of new applications, along with the testing of beta - version programs to help develop final - version programs prior to rollout dates • Received recognition by company management (along with team members) for role in developing software solutions that have contributed to net increase of 42 percent in company - wide pdevelopment of new applications, along with the testing of beta - version programs to help develop final - version programs prior to rollout dates • Received recognition by company management (along with team members) for role in developing software solutions that have contributed to net increase of 42 percent in company - wide productivity

Worked with Systems and Programming team and project managers to manage project schedules and priorities related database development, production and application implementation.

Managed team of 17 personnel in the development, sustainment, and information assurance for Oracle 9i databases, 8i databases, Oracle Human Resources Application version 10.7, and Microsoft SQL Server databases supporting the United States Air Force automated personnel system.

Collaborated with managed service providers, internal development team, consultants and Oracle Support, to plan, optimize, and design database systems and its supporting applications.

Managed team responsible for design specifications, development and testing of software applications.

Responsible for managing web application products and directing a small development team supporting approximately 1,000 users.

Project Manager (2006 — 2008) Managed the One Touch project to setup SharePoint in the BP upstream for business applications development and hosting requirements that enabled remote team collaboration and improved business communications, ease of content uploading, storage and quick approval processes and enabled business process automation.

• Software Application Development Director / Project Manager with proven ability to manage development and Quality Assurance teams in delivering complex systems on time and witDevelopment Director / Project Manager with proven ability to manage development and Quality Assurance teams in delivering complex systems on time and witdevelopment and Quality Assurance teams in delivering complex systems on time and within budget.

To use my long experience and well honed skills as an Managing Software Development Teams and Projects, Solution Architect, Distributive Application, Multi-Core Software Design, Enterprise Application Integration, and Database Developer in a dynamic work environment where both personal and professional growth can be realized.

Expertise in managing cross-functional engineering teams and applications development with strong knowledge and practical experience in software development lifecycle.

Proven ability to develop and implement corporate infrastructure environments that include UNIX, TCP / IP networking knowledge, LAN / WAN and IP routing protocols, understand IP addressing, project planning, design, integration and consulting experience, Expertise in managing cross-functional engineering teams and applications development with strong knowledge and practical experience in software development lifecycle.

Areas of Expertise IT Management Network Engineering Citrix Engineer \ Administration Active Directory / File Security Manager VMWare Engineer \ Administration Network Design / Architecture Local Area Networks (LAN) Wide Area Networks (WAN Help Desk Management Data Center Management / Design * Altiris Administration System Automation Server Configuration Security Systems Management * Hardware Installation Software Configuration Remote Software Deployment Patch Management * Change Management Project Management Business Process Analysis Business Communications Sales / Marketing Management Risk Management / Disaster Recovery Analyst Statistical Analysis Database Management Policy Development Contract Negotiation * Grant Writing Total Quality Management (TQM) Training & Development TCP / IP Configuration Change Management Monitoring Ability to increase organizational effectiveness and staff skill level through training and awareness of best practices Unique blend of technical experience administrative skills and team - building capabilities Mastery of all phases of project development life cycle including requirements analysis specifications development application design implementation data conversion design review and system testing * Proven ability to communicate effectively with all involved parties to ensure the development of viable business solutions to technical issues Ability to manage complex systems spanning multiple platforms and multiple functionalities * Demonstrated leadership and team - building capabilities in the professional environment as well as through active community involvement * Ability to cultivate trust and respect through open communication and shared goals among various busDevelopment Contract Negotiation * Grant Writing Total Quality Management (TQM) Training & Development TCP / IP Configuration Change Management Monitoring Ability to increase organizational effectiveness and staff skill level through training and awareness of best practices Unique blend of technical experience administrative skills and team - building capabilities Mastery of all phases of project development life cycle including requirements analysis specifications development application design implementation data conversion design review and system testing * Proven ability to communicate effectively with all involved parties to ensure the development of viable business solutions to technical issues Ability to manage complex systems spanning multiple platforms and multiple functionalities * Demonstrated leadership and team - building capabilities in the professional environment as well as through active community involvement * Ability to cultivate trust and respect through open communication and shared goals among various busDevelopment TCP / IP Configuration Change Management Monitoring Ability to increase organizational effectiveness and staff skill level through training and awareness of best practices Unique blend of technical experience administrative skills and team - building capabilities Mastery of all phases of project development life cycle including requirements analysis specifications development application design implementation data conversion design review and system testing * Proven ability to communicate effectively with all involved parties to ensure the development of viable business solutions to technical issues Ability to manage complex systems spanning multiple platforms and multiple functionalities * Demonstrated leadership and team - building capabilities in the professional environment as well as through active community involvement * Ability to cultivate trust and respect through open communication and shared goals among various busdevelopment life cycle including requirements analysis specifications development application design implementation data conversion design review and system testing * Proven ability to communicate effectively with all involved parties to ensure the development of viable business solutions to technical issues Ability to manage complex systems spanning multiple platforms and multiple functionalities * Demonstrated leadership and team - building capabilities in the professional environment as well as through active community involvement * Ability to cultivate trust and respect through open communication and shared goals among various busdevelopment application design implementation data conversion design review and system testing * Proven ability to communicate effectively with all involved parties to ensure the development of viable business solutions to technical issues Ability to manage complex systems spanning multiple platforms and multiple functionalities * Demonstrated leadership and team - building capabilities in the professional environment as well as through active community involvement * Ability to cultivate trust and respect through open communication and shared goals among various busdevelopment of viable business solutions to technical issues Ability to manage complex systems spanning multiple platforms and multiple functionalities * Demonstrated leadership and team - building capabilities in the professional environment as well as through active community involvement * Ability to cultivate trust and respect through open communication and shared goals among various business units

Business Development and Sales Management — Duties & Responsibilities Lead through example with consistent work ethic and professionalism, while performing sales and marketing presentations, overseeing business development functions, and managing / leveraging key business relationships Perform needs - based analyses and situational assessments for clients to position most appropriate product / service, generating increased revenue through improved close ratios as well as referral / repeat customer business Collaborate in all phases of strategic planning with senior - level management and customers, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment of key markets and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, prospecting techniques, client service, pricing, and market trends Identify and utilize talent among team members with focused training, targeted professional recruitment, and the promotion of a performance - based entrepreneurial environment that leverages individual talents for group benefit Install support staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, word - of - mouth marketing, and the leveraging of cross-sales opportunities Create and implement marketing and sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation, cost control, networking, and staff success Develop and maintain a strong working knowledge of respective products / services and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies, and industry developments Collaborate effectively with all relevant parties, conveying information in a clear and concise manner while listening effectively to critical input, critiques, suggestions, and guidance Utilize knowledge of various technology - based applications, including ACT, Genesis, Calyx Point, Encompass, DU / LP, and Assetwise Act as a liaison between clients, vendors, sales and support staff, and other members of the executive manaDevelopment and Sales Management — Duties & Responsibilities Lead through example with consistent work ethic and professionalism, while performing sales and marketing presentations, overseeing business development functions, and managing / leveraging key business relationships Perform needs - based analyses and situational assessments for clients to position most appropriate product / service, generating increased revenue through improved close ratios as well as referral / repeat customer business Collaborate in all phases of strategic planning with senior - level management and customers, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment of key markets and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, prospecting techniques, client service, pricing, and market trends Identify and utilize talent among team members with focused training, targeted professional recruitment, and the promotion of a performance - based entrepreneurial environment that leverages individual talents for group benefit Install support staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, word - of - mouth marketing, and the leveraging of cross-sales opportunities Create and implement marketing and sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation, cost control, networking, and staff success Develop and maintain a strong working knowledge of respective products / services and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies, and industry developments Collaborate effectively with all relevant parties, conveying information in a clear and concise manner while listening effectively to critical input, critiques, suggestions, and guidance Utilize knowledge of various technology - based applications, including ACT, Genesis, Calyx Point, Encompass, DU / LP, and Assetwise Act as a liaison between clients, vendors, sales and support staff, and other members of the executive manadevelopment functions, and managing / leveraging key business relationships Perform needs - based analyses and situational assessments for clients to position most appropriate product / service, generating increased revenue through improved close ratios as well as referral / repeat customer business Collaborate in all phases of strategic planning with senior - level management and customers, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment of key markets and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, prospecting techniques, client service, pricing, and market trends Identify and utilize talent among team members with focused training, targeted professional recruitment, and the promotion of a performance - based entrepreneurial environment that leverages individual talents for group benefit Install support staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, word - of - mouth marketing, and the leveraging of cross-sales opportunities Create and implement marketing and sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation, cost control, networking, and staff success Develop and maintain a strong working knowledge of respective products / services and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies, and industry developments Collaborate effectively with all relevant parties, conveying information in a clear and concise manner while listening effectively to critical input, critiques, suggestions, and guidance Utilize knowledge of various technology - based applications, including ACT, Genesis, Calyx Point, Encompass, DU / LP, and Assetwise Act as a liaison between clients, vendors, sales and support staff, and other members of the executive management team

Hewlett Packard Corporation (City, ST) 1998 — 2003 Systems Analyst • Serve on a global team responsible for technology solutions for 100,000 internal client systems • Develop and implement custom applications to update client devices for year 2000 compliancy • Design and launch automated process to upgrade global client devices to Windows 2000 Professional Edition prior to Microsoft's official product launch • Author information migration application utilizing Visual Basic for use on 80,000 HP systems and countless client devices worldwide • Lead worldwide client desktop image management team cutting global process costs and time • Write and employ programs to maintain remote access to client devices • Automate internal business processes and reporting resulting in increased daily efficiency • Manage company applications including MS Office, Internet Explorer, SAPGUI, etc. • Direct worldwide system upgrades to Internet Explorer prior to official product launch through building of the Custom Standardized Explorer Kit and coordination with Microsoft personnel • Build and strengthen professional relationships with Microsoft and other key clients • Consistently recognized for excellence in management and software development

Smartronix (CA & MD) 08/2004 — 12/2008 S6 Information Systems Coordinator • Serve as Section Chief and Contract Lead at the MCNOSC providing overall support for the MCNOSC IT Systems • Manage the network, servers, switches, applications, and information and infrastructure security • Utilize DoD applications for network scanning and remediation of the classified and unclassified networks • Develop plans, procedures, and policies to directly support and defend the MCNOSC Network from security threats • Oversee the MCNOSC's PKI (public key infrastructure) and integration with the MCNOSC services with the coordination of recovery strategies with the Alternate Network Operations and Security Center (AltNOSC) • Determine minimum processing requirements for recovery site and provide guidance for recovering infrastructure processing • Provide technical input to the Contingency of Operations (COOP) Plan ensuring all activities, resources and procedures required to recover critical IT infrastructure processing are accurate • Manage the day to day support of the MCNOSC Infrastructure, supervising a team of IT service contractors • Perform complex repairs, upgrades, hardware configuration, and end user training • Serve as project manager for the transition and deployment of the MCNOSC's NMCI plan • Oversee the planning and build out of the network and MCNOSC's new Headquarters and Operations Center • Coordinate with local contractors to ensure timely delivery of the network • Design and coordinate the build out of the MCNOSC Internal Data Center, Server Room, and Testing Lab • Coordinate the movement to the MCNOSC's newly built Operations Center and Head Quarters • Install cabling, servers, racks, environmental controls, a / v systems, and other technical equipment • Develop the MCNOSC IT Lifecycle management for the LAN and other IT devices • Serve as project manager for the MCCDC (Marine Corps Combat Development Center) Studies and Analysis Division and the MCCLL (Marine Corps Center for Lessons Learned)

Direct Focus Corporation (Vancouver, WA) 2001 — 2004 Senior Software Engineer / Development Lead • Led development team in design, creation, and launch of critical web - based financial applications • Implemented automated settlement and funding system eliminating all human transactional errors • Reduced staffing needs and significantly increased financial transaction processing efficiency • Directly responsible for 99.98 % website up - time through implementation of quality control measures • Managed design team priorities, product lifecycle, and evaluated staff and product performance • Gathered business data and created functional specifications and technical design documentation • Utilized ASP.Net, CDevelopment Lead • Led development team in design, creation, and launch of critical web - based financial applications • Implemented automated settlement and funding system eliminating all human transactional errors • Reduced staffing needs and significantly increased financial transaction processing efficiency • Directly responsible for 99.98 % website up - time through implementation of quality control measures • Managed design team priorities, product lifecycle, and evaluated staff and product performance • Gathered business data and created functional specifications and technical design documentation • Utilized ASP.Net, Cdevelopment team in design, creation, and launch of critical web - based financial applications • Implemented automated settlement and funding system eliminating all human transactional errors • Reduced staffing needs and significantly increased financial transaction processing efficiency • Directly responsible for 99.98 % website up - time through implementation of quality control measures • Managed design team priorities, product lifecycle, and evaluated staff and product performance • Gathered business data and created functional specifications and technical design documentation • Utilized ASP.Net, C#, VB.NET,.

Program Manager / Product Development, Engineering IT (04/2005 — 02/2010) • Lead Engineering IT efforts focusing on customer satisfaction, business development, and effective resource management • Oversee Data Management Program comprised of Data Warehouse and Reporting Infrastructure and Data Mart Development • Lead and facilitate technical teams in gathering requirements and creating business cases for proper initiation of proposals • Develop and Conduct ROI and Cost / Benefit analysis for the requests within the Engineering IT portfolio • Design and implement Engineering IT department daily operations, policies, procedures, and direct staff workflow • Initiate projects, employee scheduling, project timelines, and budgets • Conduct management reviews, management program / project health reporting, and staff development initiatives • Create process for streamlining projects identification and prioritization within portfolio and programs • Manage internal team status reporting and dashboard management • Lead change control board (CCB) and Failure Review Board (FRB) for effective & coordinate program operations • Serve as Service Manager and Resource Manager for the program data management ensuring effective operations • Act as technical resource for Business Objects Reporting Infrastructure and Database administration • Design, develop, and deploy application suite for Mechanical Engineering Testing Solutions (METS) utilizing Oracle Database Application Express and Oracle 10Development, Engineering IT (04/2005 — 02/2010) • Lead Engineering IT efforts focusing on customer satisfaction, business development, and effective resource management • Oversee Data Management Program comprised of Data Warehouse and Reporting Infrastructure and Data Mart Development • Lead and facilitate technical teams in gathering requirements and creating business cases for proper initiation of proposals • Develop and Conduct ROI and Cost / Benefit analysis for the requests within the Engineering IT portfolio • Design and implement Engineering IT department daily operations, policies, procedures, and direct staff workflow • Initiate projects, employee scheduling, project timelines, and budgets • Conduct management reviews, management program / project health reporting, and staff development initiatives • Create process for streamlining projects identification and prioritization within portfolio and programs • Manage internal team status reporting and dashboard management • Lead change control board (CCB) and Failure Review Board (FRB) for effective & coordinate program operations • Serve as Service Manager and Resource Manager for the program data management ensuring effective operations • Act as technical resource for Business Objects Reporting Infrastructure and Database administration • Design, develop, and deploy application suite for Mechanical Engineering Testing Solutions (METS) utilizing Oracle Database Application Express and Oracle 10development, and effective resource management • Oversee Data Management Program comprised of Data Warehouse and Reporting Infrastructure and Data Mart Development • Lead and facilitate technical teams in gathering requirements and creating business cases for proper initiation of proposals • Develop and Conduct ROI and Cost / Benefit analysis for the requests within the Engineering IT portfolio • Design and implement Engineering IT department daily operations, policies, procedures, and direct staff workflow • Initiate projects, employee scheduling, project timelines, and budgets • Conduct management reviews, management program / project health reporting, and staff development initiatives • Create process for streamlining projects identification and prioritization within portfolio and programs • Manage internal team status reporting and dashboard management • Lead change control board (CCB) and Failure Review Board (FRB) for effective & coordinate program operations • Serve as Service Manager and Resource Manager for the program data management ensuring effective operations • Act as technical resource for Business Objects Reporting Infrastructure and Database administration • Design, develop, and deploy application suite for Mechanical Engineering Testing Solutions (METS) utilizing Oracle Database Application Express and Oracle 10Development • Lead and facilitate technical teams in gathering requirements and creating business cases for proper initiation of proposals • Develop and Conduct ROI and Cost / Benefit analysis for the requests within the Engineering IT portfolio • Design and implement Engineering IT department daily operations, policies, procedures, and direct staff workflow • Initiate projects, employee scheduling, project timelines, and budgets • Conduct management reviews, management program / project health reporting, and staff development initiatives • Create process for streamlining projects identification and prioritization within portfolio and programs • Manage internal team status reporting and dashboard management • Lead change control board (CCB) and Failure Review Board (FRB) for effective & coordinate program operations • Serve as Service Manager and Resource Manager for the program data management ensuring effective operations • Act as technical resource for Business Objects Reporting Infrastructure and Database administration • Design, develop, and deploy application suite for Mechanical Engineering Testing Solutions (METS) utilizing Oracle Database Application Express and Oracle 10development initiatives • Create process for streamlining projects identification and prioritization within portfolio and programs • Manage internal team status reporting and dashboard management • Lead change control board (CCB) and Failure Review Board (FRB) for effective & coordinate program operations • Serve as Service Manager and Resource Manager for the program data management ensuring effective operations • Act as technical resource for Business Objects Reporting Infrastructure and Database administration • Design, develop, and deploy application suite for Mechanical Engineering Testing Solutions (METS) utilizing Oracle Database Application Express and Oracle 10application suite for Mechanical Engineering Testing Solutions (METS) utilizing Oracle Database Application Express and Oracle 10Application Express and Oracle 10g Database.

• Installed, configured, and managed multiple web sites supporting global e-commerce and e-business credit in technical environments comprised of Solaris 8 - 10 (LDOMS, ZFS, RAID, ZONES, CONTAINERS), Aix 6.1 - 7.1, Linux 4.0 - 5.5, Web Sphere MQ, Apache, Jboss, ATG, DB2, Oracle, MySQL and VMware • Optimized data security through close cooperation between Network Administration, Unix System Administration, NT Administration, DBA, and Backup and Recovery Administration teams • Installed Emulex LPFc, EMC Power path, Navisphere, Veritas Volume Manager, Veritas cluster server, Veritas File system, Veritas Net Backup etc. and archived original configuration • Utilized expertise in managing and performance tuning major RDBMS Oracle / Sybase / SQL / Informix / DB2 / ATG / SAP • Built and configured IBM, HP and Sun servers, EMC, TSM and Sun SAN • Architected Disaster Recovery System, conducted testing, observed fail errors, and reset the systems • Compiled opensource applications and packages as necessary for the source of both Solaris and RPM packages • Installed and configured Nagios, Cacti and MRTG graphing tool to monitor and visualize servers and network devices • Managed Send Mail, SFTP, FTP, HTTP, SSL, SSH, DHCP, DNS, NIS, NIS +, DHCP, LDAP, Apache, Tomcat, Web Sphere, BMC Patrol, HP Open View, and Nagios • Coordinated efforts among Development, QA, Production, DR, Systems, DBA, Production, Support, Network Administration, and Applications groups for project completion ahead of schedule and under budget • Planned and developed projects, performed user acceptance tests, and applied patches to fix bugs • Served as liaison with vendors multiple vendors including Cisco, EMC, HP, IBM, Red Hat Linux, Oracle, Sun, and Symantec resolving hardware and software issues in a timely and professionalmanaged multiple web sites supporting global e-commerce and e-business credit in technical environments comprised of Solaris 8 - 10 (LDOMS, ZFS, RAID, ZONES, CONTAINERS), Aix 6.1 - 7.1, Linux 4.0 - 5.5, Web Sphere MQ, Apache, Jboss, ATG, DB2, Oracle, MySQL and VMware • Optimized data security through close cooperation between Network Administration, Unix System Administration, NT Administration, DBA, and Backup and Recovery Administration teams • Installed Emulex LPFc, EMC Power path, Navisphere, Veritas Volume Manager, Veritas cluster server, Veritas File system, Veritas Net Backup etc. and archived original configuration • Utilized expertise in managing and performance tuning major RDBMS Oracle / Sybase / SQL / Informix / DB2 / ATG / SAP • Built and configured IBM, HP and Sun servers, EMC, TSM and Sun SAN • Architected Disaster Recovery System, conducted testing, observed fail errors, and reset the systems • Compiled opensource applications and packages as necessary for the source of both Solaris and RPM packages • Installed and configured Nagios, Cacti and MRTG graphing tool to monitor and visualize servers and network devices • Managed Send Mail, SFTP, FTP, HTTP, SSL, SSH, DHCP, DNS, NIS, NIS +, DHCP, LDAP, Apache, Tomcat, Web Sphere, BMC Patrol, HP Open View, and Nagios • Coordinated efforts among Development, QA, Production, DR, Systems, DBA, Production, Support, Network Administration, and Applications groups for project completion ahead of schedule and under budget • Planned and developed projects, performed user acceptance tests, and applied patches to fix bugs • Served as liaison with vendors multiple vendors including Cisco, EMC, HP, IBM, Red Hat Linux, Oracle, Sun, and Symantec resolving hardware and software issues in a timely and professapplications and packages as necessary for the source of both Solaris and RPM packages • Installed and configured Nagios, Cacti and MRTG graphing tool to monitor and visualize servers and network devices • Managed Send Mail, SFTP, FTP, HTTP, SSL, SSH, DHCP, DNS, NIS, NIS +, DHCP, LDAP, Apache, Tomcat, Web Sphere, BMC Patrol, HP Open View, and Nagios • Coordinated efforts among Development, QA, Production, DR, Systems, DBA, Production, Support, Network Administration, and Applications groups for project completion ahead of schedule and under budget • Planned and developed projects, performed user acceptance tests, and applied patches to fix bugs • Served as liaison with vendors multiple vendors including Cisco, EMC, HP, IBM, Red Hat Linux, Oracle, Sun, and Symantec resolving hardware and software issues in a timely and professionalManaged Send Mail, SFTP, FTP, HTTP, SSL, SSH, DHCP, DNS, NIS, NIS +, DHCP, LDAP, Apache, Tomcat, Web Sphere, BMC Patrol, HP Open View, and Nagios • Coordinated efforts among Development, QA, Production, DR, Systems, DBA, Production, Support, Network Administration, and Applications groups for project completion ahead of schedule and under budget • Planned and developed projects, performed user acceptance tests, and applied patches to fix bugs • Served as liaison with vendors multiple vendors including Cisco, EMC, HP, IBM, Red Hat Linux, Oracle, Sun, and Symantec resolving hardware and software issues in a timely and professApplications groups for project completion ahead of schedule and under budget • Planned and developed projects, performed user acceptance tests, and applied patches to fix bugs • Served as liaison with vendors multiple vendors including Cisco, EMC, HP, IBM, Red Hat Linux, Oracle, Sun, and Symantec resolving hardware and software issues in a timely and professional manner

Regional Restaurant Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, supervising the facilitation of food sales, overseeing restaurant operations and promoting a high - quality, memorable customer dining experience Participate in all phases of strategic store - level planning with other management professionals, including local staffing, service - related concerns, inventory control, merchandising, sales and revenue projections, and local competition Employ various strategies to manage and reduce food, beverage and labor expenses Supervise all store opening and closing functions, including the acquisition and sale of all equipment, state and county inspections, general contractor relations, hiring and terminations, and financial data transmission Perform continuous assessment of all operational aspects while furnishing oversight and guidance regarding the effective application and execution of critical internal policies and procedures to standardize restaurant offering across markets Meet and exceed customer satisfaction benchmarks while tracking progress versus established branch and corporate guidelines Identify and utilize talent among team members with focused training efforts, targeted professional hiring, job fair management and the promotion of a performance - based work environment that leverages individual talents for group benefit Provide relevant administration and oversight with respect to all HR - related functions, including payroll and compliance tasks Oversee the management of daily, weekly and monthly food and supply inventories, in addition to alcohol products, while holding responsibility for the development of weekly P&L statements and internal store audit execution Address local management and staff queries and resolve them in an expedited manner, promoting sustained revenue growth through relationship development and the leveraging of both talent and resources at all locations Collaborate and communicate effectively with all store personnel as well as with members of corporate management Execute all marketing and sales strategies while tracking progress versus established internal and external industry benchmarks, focusing on both revenue generation, customer acquisition and brand loyalty development Maintain a strong working knowledge of product and services as well as related industry considerations, including pricing and regulatory trends, service - related issues and local competitor operations

Regional IT Manager • Manage HQ infrastructure team and Asia information technology team, leading 11 staff in the servicing of over 800 users and 9 offices with responsibility for global infrastructure architecture and global network and focus groups • Drive global standardization firm - wide within networks, storage, backup, servers, computers and other critical hardware • Utilize cross-regional focus groups to connect functional experts between sites, establishing roadmaps, creating annual project plans and delivering global projects • Define incident management and change management processes, working with application teams for full implementation • Create datacenter in ShenZhen technology center to support ASIC team, software team, firmware team, hardware team and sales and FAE teams • Manage high volume of acquisitions and IT integrations on a global scale, including the CSR integration preparation (2011), the Microtune integration (2010), the Letitwave integration in France (2008) and the Emblaze Semiconductor in Israel (2004) • Supervise and lead numerous technology refresh projects including the global Exchange 2010 upgrade, the global MPLS network upgrade, the network switch upgrade, a global firewall project and internet bandwidth upgrade • Execute critical operations functions and projects including global wireless technology management, network monitoring, the global SSL VPN project, the management of Microsoft licenses and the e-mail gateway • Support critical business continuity tasks, including the development of a low - cost Oracle ERP system DR solution, server virtualization, E-mail DR and Perforce DR • Lead cost - saving and expense management endeavors including the build - up of a Quintum VoIP gateway globally to utilize traditional PBX gateway and the build - up of near - line archive storage with de-duplication technologic

Team Lead — Sales Helpdesk / Inbound Team / E-Commerce Team (06/2007 — 03/2009) • Lead staff development program focused on sales and customer service best practices • Manage sales, customer service, and administrative staff engaged in helpdesk and e-commerce functions • Monitor customer queues in real time to determine and improve team efficiency • Manage team of employees taking part in an E-Commerce Customers on - boarding initiative • Skilled in industry software including CMS Supervisor, IEX Totalview, Siebel EBusiness Applications v. 8.0, Oracle E-Business Suite, Microsoft Office, and RighTeam Lead — Sales Helpdesk / Inbound Team / E-Commerce Team (06/2007 — 03/2009) • Lead staff development program focused on sales and customer service best practices • Manage sales, customer service, and administrative staff engaged in helpdesk and e-commerce functions • Monitor customer queues in real time to determine and improve team efficiency • Manage team of employees taking part in an E-Commerce Customers on - boarding initiative • Skilled in industry software including CMS Supervisor, IEX Totalview, Siebel EBusiness Applications v. 8.0, Oracle E-Business Suite, Microsoft Office, and RighTeam / E-Commerce Team (06/2007 — 03/2009) • Lead staff development program focused on sales and customer service best practices • Manage sales, customer service, and administrative staff engaged in helpdesk and e-commerce functions • Monitor customer queues in real time to determine and improve team efficiency • Manage team of employees taking part in an E-Commerce Customers on - boarding initiative • Skilled in industry software including CMS Supervisor, IEX Totalview, Siebel EBusiness Applications v. 8.0, Oracle E-Business Suite, Microsoft Office, and RighTeam (06/2007 — 03/2009) • Lead staff development program focused on sales and customer service best practices • Manage sales, customer service, and administrative staff engaged in helpdesk and e-commerce functions • Monitor customer queues in real time to determine and improve team efficiency • Manage team of employees taking part in an E-Commerce Customers on - boarding initiative • Skilled in industry software including CMS Supervisor, IEX Totalview, Siebel EBusiness Applications v. 8.0, Oracle E-Business Suite, Microsoft Office, and Righteam efficiency • Manage team of employees taking part in an E-Commerce Customers on - boarding initiative • Skilled in industry software including CMS Supervisor, IEX Totalview, Siebel EBusiness Applications v. 8.0, Oracle E-Business Suite, Microsoft Office, and Righteam of employees taking part in an E-Commerce Customers on - boarding initiative • Skilled in industry software including CMS Supervisor, IEX Totalview, Siebel EBusiness Applications v. 8.0, Oracle E-Business Suite, Microsoft Office, and RightNow

Globeop Financial Services, LLC (Harrison, NY) 2005 — 2007 Manager Enterprise Infrastructures Group • Designed and implemented disaster recovery system for Reuiter's Kondor 3.0 on Solaris 10 and Sybase 12.0 — 15.0 • Installed, configured, and managed Reuiter's Kondor 3.0; Solaris 10 (LDOMS, ZFS, RAID, ZOANS, CONTAINERS); AIX 4.3 - 5.3, Red Hat Enterprise — RHEL 3.0 — 4.0, Sybase 12.0 — 15.0, Oracle 10g, MYSQL 2.7.1, Sun One Directory Server (LDAP), SUN IDM, Solstice Disk Suite, Sun Cluster 3.0 - 3.2, Veritas Storage Foundation 4.1 — 5.0, Veritas Cluster Server, Veritas NetBackup 5.0 — 7.0, Storage Array A1000 — A3500, EMC SAN, HITACHI SAN, 3 PAR, Brocade switch 40K, Cisco switch 6309, SSH, SSL, RSA encryption, Emulex LPFC, NaviSphere, EMC, and Power path • Automated processes utilizing shell scripts (Bourne, Korn, C Shell, Bash, AWK, SED and Perl) • Strong technical expertise in all major server technologies (SUN / HP / IBM / Linux / Microsoft) experiment in managing mission critical, low latency, high availability and clustered IT systems and familiar with FIX protocol • Performed massive installation of Solaris servers using both Jumpstart and Blade Logic and Red Hat using both PXE boot and BladeLogic servers to global distributed network of more than 2500 servers • Conducted disaster recovery tests • Managed and supervised four technicians ensuring continuity of service and efficient operations • Coordinated effort among Development, System, Networking, Application Support, Backup and recovery team to ensure maximum up time and effective issue resolution • Planned & developed projects, performed user acceptance tests, and applied patches to repair bugs • Developed shell scripts for Bourne shell, Korn shell, C Shell, AWK, PL / SQL and PERL • Managed DNS, NIS, NIS +, LDAP, jump start, Send Mail, SFTP, FTP, HTTP, SSL, SSH, Telnet and HP Open View • Coordinated effort between Development, QA, Production, DR, Systems, DBA, Production Support and Network Administration, Applications group for project completion ahead of time and under budget • Managed DNS, NIS, NIS +, DHCP, LDAP, SFTP, jumpstart, Apache, Tomcat, Websphrer and HP Opemanaged Reuiter's Kondor 3.0; Solaris 10 (LDOMS, ZFS, RAID, ZOANS, CONTAINERS); AIX 4.3 - 5.3, Red Hat Enterprise — RHEL 3.0 — 4.0, Sybase 12.0 — 15.0, Oracle 10g, MYSQL 2.7.1, Sun One Directory Server (LDAP), SUN IDM, Solstice Disk Suite, Sun Cluster 3.0 - 3.2, Veritas Storage Foundation 4.1 — 5.0, Veritas Cluster Server, Veritas NetBackup 5.0 — 7.0, Storage Array A1000 — A3500, EMC SAN, HITACHI SAN, 3 PAR, Brocade switch 40K, Cisco switch 6309, SSH, SSL, RSA encryption, Emulex LPFC, NaviSphere, EMC, and Power path • Automated processes utilizing shell scripts (Bourne, Korn, C Shell, Bash, AWK, SED and Perl) • Strong technical expertise in all major server technologies (SUN / HP / IBM / Linux / Microsoft) experiment in managing mission critical, low latency, high availability and clustered IT systems and familiar with FIX protocol • Performed massive installation of Solaris servers using both Jumpstart and Blade Logic and Red Hat using both PXE boot and BladeLogic servers to global distributed network of more than 2500 servers • Conducted disaster recovery tests • Managed and supervised four technicians ensuring continuity of service and efficient operations • Coordinated effort among Development, System, Networking, Application Support, Backup and recovery team to ensure maximum up time and effective issue resolution • Planned & developed projects, performed user acceptance tests, and applied patches to repair bugs • Developed shell scripts for Bourne shell, Korn shell, C Shell, AWK, PL / SQL and PERL • Managed DNS, NIS, NIS +, LDAP, jump start, Send Mail, SFTP, FTP, HTTP, SSL, SSH, Telnet and HP Open View • Coordinated effort between Development, QA, Production, DR, Systems, DBA, Production Support and Network Administration, Applications group for project completion ahead of time and under budget • Managed DNS, NIS, NIS +, DHCP, LDAP, SFTP, jumpstart, Apache, Tomcat, Websphrer and HP OpeManaged and supervised four technicians ensuring continuity of service and efficient operations • Coordinated effort among Development, System, Networking, Application Support, Backup and recovery team to ensure maximum up time and effective issue resolution • Planned & developed projects, performed user acceptance tests, and applied patches to repair bugs • Developed shell scripts for Bourne shell, Korn shell, C Shell, AWK, PL / SQL and PERL • Managed DNS, NIS, NIS +, LDAP, jump start, Send Mail, SFTP, FTP, HTTP, SSL, SSH, Telnet and HP Open View • Coordinated effort between Development, QA, Production, DR, Systems, DBA, Production Support and Network Administration, Applications group for project completion ahead of time and under budget • Managed DNS, NIS, NIS +, DHCP, LDAP, SFTP, jumpstart, Apache, Tomcat, Websphrer and HP OpeManaged DNS, NIS, NIS +, LDAP, jump start, Send Mail, SFTP, FTP, HTTP, SSL, SSH, Telnet and HP Open View • Coordinated effort between Development, QA, Production, DR, Systems, DBA, Production Support and Network Administration, Applications group for project completion ahead of time and under budget • Managed DNS, NIS, NIS +, DHCP, LDAP, SFTP, jumpstart, Apache, Tomcat, Websphrer and HP OpeManaged DNS, NIS, NIS +, DHCP, LDAP, SFTP, jumpstart, Apache, Tomcat, Websphrer and HP Open View.

Whitech USA, Inc. 06/2004 — 06/2009 Special Projects Manager • Provided level 2 technical support to clients for all software releases • Managed specialized network integrations of software with VPN Tunnels and enterprise level firewalls • Coordinated and established interfaces with business partner software including Xerox • Wrote two applications in C++ that allowed company kiosk imaging software to automatically send orders to an Agfa D - Workflow and Kodak DLS systems • Authored windows service in C# which automatically sent orders to the wholesale lab • Maintained office network, Nortel Networks phone system, Windows 2003 SBS server, and offsite servers • Tested latest software releases and reported bugs to development team

Sales Management and Business Development — Duties & Responsibilities Lead through example with consistent work ethic and professionalism, while overseeing sales and marketing operations, executing critical business development functions, and both managing and leveraging key business, client, and vendor relationships Perform needs - based analyses and situational assessments to develop, market, and improve products and services, generating increased revenue through improved close ratios with customer - focused and consultative sales strategies Collaborate in all phases of strategic business planning with other senior - level management personnel, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment of key markets and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, prospecting techniques, client service, pricing, and market trends Identify and utilize talent among team members with focused training, targeted professional recruitment, and the promotion of a performance - based entrepreneurial environment that leverages individual talents for group benefit Install sales, marketing, and support staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention and the leveraging of related business opportunities Create and implement marketing and sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation and cost control Develop and maintain a strong working knowledge of respective products, services, and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies, and industry developments Utilize familiarity with various marketing media, technology applications and software, compensation arrangements, budget operations, quality assurance processes, and territory management Act as a liaison between clients, vendors, sales and support staff, and other members of the executive manaDevelopment — Duties & Responsibilities Lead through example with consistent work ethic and professionalism, while overseeing sales and marketing operations, executing critical business development functions, and both managing and leveraging key business, client, and vendor relationships Perform needs - based analyses and situational assessments to develop, market, and improve products and services, generating increased revenue through improved close ratios with customer - focused and consultative sales strategies Collaborate in all phases of strategic business planning with other senior - level management personnel, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment of key markets and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, prospecting techniques, client service, pricing, and market trends Identify and utilize talent among team members with focused training, targeted professional recruitment, and the promotion of a performance - based entrepreneurial environment that leverages individual talents for group benefit Install sales, marketing, and support staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention and the leveraging of related business opportunities Create and implement marketing and sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation and cost control Develop and maintain a strong working knowledge of respective products, services, and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies, and industry developments Utilize familiarity with various marketing media, technology applications and software, compensation arrangements, budget operations, quality assurance processes, and territory management Act as a liaison between clients, vendors, sales and support staff, and other members of the executive manadevelopment functions, and both managing and leveraging key business, client, and vendor relationships Perform needs - based analyses and situational assessments to develop, market, and improve products and services, generating increased revenue through improved close ratios with customer - focused and consultative sales strategies Collaborate in all phases of strategic business planning with other senior - level management personnel, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment of key markets and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, prospecting techniques, client service, pricing, and market trends Identify and utilize talent among team members with focused training, targeted professional recruitment, and the promotion of a performance - based entrepreneurial environment that leverages individual talents for group benefit Install sales, marketing, and support staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention and the leveraging of related business opportunities Create and implement marketing and sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation and cost control Develop and maintain a strong working knowledge of respective products, services, and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies, and industry developments Utilize familiarity with various marketing media, technology applications and software, compensation arrangements, budget operations, quality assurance processes, and territory management Act as a liaison between clients, vendors, sales and support staff, and other members of the executive management team

Corporate Printing Company (New York, NY) 1984 — 1996 Insert Title • Manage daily operations, personnel, and IT processes and procedures for the 3rd largest financial printer in New York City • Consistently promoted from night shift computer operator to operations manager due to excellent work ethic and successes • Oversee recruitment, interviews, hiring, training, and dismissal of personnel • Implement staff development and recognition programs enhancing team skill sets and building morale • Responsible for network components, computer hardware, software applications, and peripherals