Getting through difficult conversations, dealing with challenging
behaviour, fixing
bullying, being more assertive — these are the abilities and skills you need to
manage conflict better... whether you are a manager who actually wants to
manage, a leader wanting to assert your authority or an employee seeking to thrive — having a toolbox to deal with conflict effectively is essential
The Secret Agent Society program aims to teach students with social and emotional difficulties how to recognise emotions in themselves and others, express their feelings in appropriate ways (with a focus on
managing anxiety and anger), build and maintain friendships with others, solve social problems and prevent and
manage teasing and
bullying behaviour.