Sentences with phrase «manage daily issues»

Not exact matches

«We question the NNPC over this issue because the Group Managing Director of the NNPC, Maikanti Baru, said they had doubled the quantity of daily supply of the product, but it is not available to the public.

Using daily imagery obtained via the MODIS (Moderate - Resolution Imaging Spectroradiometer) instruments on both NASA's Terra and Aqua satellites, and combining that with data collected by the WFI (Wide - Field Imager) sensor on board the China — Brazil Earth Resources, or CBERS, satellite, INPE manages to issue every fortnight an assessment of areas at risk for deforestation.

«For many Americans, daily life itself can be a source of stress as they struggle to manage numerous responsibilities including health related issues,» said Patricia Stoddard - Dare, Ph.D., lead author of the study and associate professor of social work at Cleveland State University.

The school nurses address daily health issues, provide routine and emergency care, assist in managing chronic health conditions, administer medication, conduct health screenings, and provide up - to - date health education.

Like ETFs, exchange - traded managed funds may issue and redeem shares in Creation Unit quantities on a daily basis.

Healthy choice dog food choose your dachshunds food with care, weight control can be an issue for dachshunds so you need to manage the amount they eat on a daily basis.

Prescription diets can help you manage your cat's specific health issues through her daily diet.

«Lawdable is a forum for in - house and managing attorneys to discover and share information related to the issues they face on a daily basis.

Working in conjunction with members of the real estate, business, labor and litigation practice members, Buchalter tax attorneys are able to provide guidance on the array of issues tax - exempt organizations manage on a daily basis.

Working in conjunction with members of the real estate, business, labor and litigation practice members, Buchalter tax attorneys are able provide guidance in the array of issues tax - exempt organizations manage on a daily basis.

Starting a public conversation about access to justice will shift the perception of the issue to a holistic understanding of the law as a part of daily life that can be understood and managed throughout one's life, often with the help of legal professionals.

This program will be beneficial and informative for claims managers, adjusters, risk managers, human resource professionals, attorneys, and anyone who manage employees and who face these issues on a daily basis.

That same report indicated that 30 percent of those with daily stress take prescription medication to manage lack of sleep, emotional issues, stress, or nervousness, and 28 percent reported having had an anxiety attack.

These employees complete duties such as supervising daily operations, handling customer issues, finding ways to ensure customer satisfaction, preparing payroll, and managing inventories.

Handle the tasks of managing daily activities of customer service representatives responding to customer inquiries and issues

Assisted store manager in opening / closing and managing daily operations; supervising / coordinating over 200 store associates; sales / staff development; achieving all corporate sales goals, customer service / profit objectives; team development; overseeing frontend service levels; and resolving customer and staff issues.

I monitored store cameras and security, maintained upkeep of store and managed daily maintenance issues.

Sample resumes in this field highlight such responsibilities as managing attendance for all classes and in training; drafting a daily status report with the head athletic trainer on student - athletes» progress or rehab; and communicating with the team and staff on issues within the team, athletic department and school.

Manage daily support tasks for the teams, track workflow progress, ensure translation is uploaded, process payments and contracts, and communicate and resolve issues within the team and with clients.

Responsibilities include managing staff, overseeing and bringing solutions to patient issues, and assisting the Clinic Director in administrative tasks while overseeing the daily office operations of the office.

EXPERIENCES Finance Manager American Guard Services, Carson, CA 2008 — 2008 Managed the accounting department including payroll Supervised a staff of 5 accounting clerks Maintained the Asset Based Lending loan account Responsible for the daily cash flow and weekly cash projections Reviewed invoices and collections issues

Proactively manage daily lab operation and workflow to maximize efficiency, emphasize continuous improvement, solve problems, resolve operational issues, generate cost savings, and improve quality

Applied dynamic leadership skills as Team Lead, overseeing daily administrative performance of six AFETS personnel; prioritized and managed -LSB-...] annual budget, was tasked with Human Resource - focused activities, including developing performance reviews and evaluations, all pay and earnings issues, and generally overseeing and ensuring positive team morale and welfare.

Responsible for overseeing the daily activities and client satisfaction, manage recruiter team and resolve issues.

• Develops new strategies for process improvement or creation • Manages department goals and quality • Works with department heads to resolve issues and problems within company teams • Maintains proper staffing levels, cooperates with HR to hire and train new employees • Approves plans for output, budget, efficiency, effectiveness and human resources • Collect data and report on daily, monthly and annual trends and performance • Maintain OSHA level safety in work environment

• Familiarized the data management team with recurring data maintenance activities, resulting increased ease in managing data on a daily basis • Performed analysis on large volumes of data • Prepared correlating documentation and analytic reports • Executed routine data audits to assure that product data is constantly in sync • Identified root causes of data discrepancies and ensure that they are resolved immediately • Escalated data accuracy and quality issues and maintain and report metrics on quantity and quality of work

• Ensured continuous supply of tickets • Managed daily staffing issues • Created and monitored staff schedules • Performed parking lot audits on a daily basis

WORK EXPERIENCE MartInn — Philadelphia, PA Retail Manager Jan 2006 — Mar 2013 • Managed daily operations of the store • Managed and motivate sales staff to meet sales targets and ensure efficiency • Managed stock levels • Analyzed market trends • Dealt with staff issues and training needs • Responded to customer issues and complaints • Organized special promotions and events to increase sales • Initiated changes to improve business prospects • Strategized plans for meeting and exceeding sales targets

• Verify the accuracy of invoices and checks and post relevant information in predefined accounting databases • Prepare and submit invoices and handle payments • Coordinate cash and check deposit activities • Sort and enter accounts payable and receivable data into company database • Prepare and produce accurate financial statements such as balance sheets • Maintain record of assets and liabilities and complete and deposit tax returns • Reconcile bank statements and manage cashbook management on a daily basis • Issue and maintain records of petty cash • Audit accounts to ensure accuracy and address any discrepancies found during auditing procedures • Process refund requests and reconcile monthly statements • Post details of business transactions including received and disbursed funds • Type vouchers, invoices, bank drafts, checks and reports • Post cash receipts and expenses in designated accounts software • Report accounting discrepancies to supervisors and assist in resolving them and any issues that customers may have with their accounts • Compile and maintain financial records of the company by recording and summarizing data • Keep record of business transactions, compute costs and verify bills • Create statistical records by combining data and performing computations • Prepare payrolls and transfer employees» salaries to their accounts on a monthly or bi monthly basis • Manage day to day internal controls and arrange for purchase orders to be prmanage cashbook management on a daily basis • Issue and maintain records of petty cash • Audit accounts to ensure accuracy and address any discrepancies found during auditing procedures • Process refund requests and reconcile monthly statements • Post details of business transactions including received and disbursed funds • Type vouchers, invoices, bank drafts, checks and reports • Post cash receipts and expenses in designated accounts software • Report accounting discrepancies to supervisors and assist in resolving them and any issues that customers may have with their accounts • Compile and maintain financial records of the company by recording and summarizing data • Keep record of business transactions, compute costs and verify bills • Create statistical records by combining data and performing computations • Prepare payrolls and transfer employees» salaries to their accounts on a monthly or bi monthly basis • Manage day to day internal controls and arrange for purchase orders to be prManage day to day internal controls and arrange for purchase orders to be prepared

• Supervise all landscape management activities of the crew • Facilitate the crew by providing necessary safety gear and training • Conduct daily site inspections and issue relevant reports • Develop, implement and manage crew duties and schedules

Operations Coordinator Clentec, Los Angeles, CA 2013 — Present • Manage daily office administrative issues • Organize and supervise daily correspondence • Serve as a liaison between employees, management, and external clients • Coordinate staff meetings and schedule staff shifts regularly

• Ensured students» supervision and security at all times • Liaised with parents to discuss development and related issues • Interacted with students to provide guidance • Assisted lead teacher in planning, formulating and implementing appropriate curriculum • Managed and corrected undesirable behavior • Ensured appropriate closing and set up of classroom on a daily basis

Responsible for managing daily activities, resolving ongoing payment resolution issues, screening and interviewing new employees, arranging training, and counseling the staff on productivity issues.

Track, manage and resolve daily support requests, technical issues, and administrative needs of Salesforce users

Tags for this Online Resume: manage human resources issues, inventory preperation, training all associates, open and close store & hold keys, daily paper work, manage sales & schedules

Managed daily work assignments and collaborated with other departments and management to resolve noted issues.

Communicated issues and took initiative to resolve problems when dealing with financial banks and brokers Closely managed high valued trades daily Led meetings and contributed to development, reviewed departmental policies and procedures for any improvements Collaborated with different departments to fulfill responsibilities Initiated team building activities to establish a positive working environment.

Managed daily bookkeeping, payroll, and human resource issues.

KEY DUTIES OF RECRUITMENT CONSULTANT * Managing drivers and being point of contact for resolving issues * Conduct interviews / pre screen and full reference of all drivers * Ensure that all clients and workers comply with health and safety legislation and promptly refer any concerns to the branch manager * Maintaining quality and ISO procedures in line with Standard Operating Procedures to ensure effective, positive quality audit results * Liaising daily with the clients and managing expectations including job requirements, hours of work and rates of pay * Self generate new clients via cold calling and expanding on existing client opportunities * Meet with new and existing clients to account manage and advise of the services available to them * Generate new drivers by way of advertising, social media and networking * Covering out of office calls and demands on a rota requirement * Planning a weekly rota / submitting accurate payroll data / reporting KPI data * Maintaining and increasing daily route allocations — ensuring the customer promise is delivered * Training of drivers in all aspects of the job * Managing claims for damages, insurance and fines * On time reporting of key information to Extra Personnel SKILLS REQUIRED: Recruitment Consultant * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from driver to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement Managing drivers and being point of contact for resolving issues * Conduct interviews / pre screen and full reference of all drivers * Ensure that all clients and workers comply with health and safety legislation and promptly refer any concerns to the branch manager * Maintaining quality and ISO procedures in line with Standard Operating Procedures to ensure effective, positive quality audit results * Liaising daily with the clients and managing expectations including job requirements, hours of work and rates of pay * Self generate new clients via cold calling and expanding on existing client opportunities * Meet with new and existing clients to account manage and advise of the services available to them * Generate new drivers by way of advertising, social media and networking * Covering out of office calls and demands on a rota requirement * Planning a weekly rota / submitting accurate payroll data / reporting KPI data * Maintaining and increasing daily route allocations — ensuring the customer promise is delivered * Training of drivers in all aspects of the job * Managing claims for damages, insurance and fines * On time reporting of key information to Extra Personnel SKILLS REQUIRED: Recruitment Consultant * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from driver to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement managing expectations including job requirements, hours of work and rates of pay * Self generate new clients via cold calling and expanding on existing client opportunities * Meet with new and existing clients to account manage and advise of the services available to them * Generate new drivers by way of advertising, social media and networking * Covering out of office calls and demands on a rota requirement * Planning a weekly rota / submitting accurate payroll data / reporting KPI data * Maintaining and increasing daily route allocations — ensuring the customer promise is delivered * Training of drivers in all aspects of the job * Managing claims for damages, insurance and fines * On time reporting of key information to Extra Personnel SKILLS REQUIRED: Recruitment Consultant * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from driver to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement Managing claims for damages, insurance and fines * On time reporting of key information to Extra Personnel SKILLS REQUIRED: Recruitment Consultant * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from driver to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement training

Strong ability to foster strong relationships with and leadership at multiple sites to manage and address issues on a daily basis.

Professional Experience Peanuts Worldwide (New York, NY) 1996 — Present Supervisor, Product Development Department -LRB-[Insert Start Date]-- Present) • Lead and manage a five - person team in all aspects and procedures of quality assurance administration for over 50,000 new product designs on an annual basis with annual retail sales in excess of $ 1 billion • Oversee the development and maintenance on high - profile global relationships, including MetLife and the worldwide use of Snoopy to establish brand identity • Supervised product development staff on a daily basis, focusing on high - quality process execution, creative implementation, and professional customer relations • Work closely with IT department and other business areas to troubleshoot various technical issues with computers and company - wide systems both for internal and client use, along with the launch of new digital company - wide approval system

E * Trade Financial, Rancho Cordova, CA Accounts Payable Lead Administrator 1999 to 2006 Recognized by Management for handling (3) Company's processing invoices Processed 600 Bank invoices for (3) separate Companies Resolved 120 invoices on payments hold issues per month Processing, eliminating need for (5) full time employees Audited 300 invoices a week for all E * trade and Banks invoices Managed processor workflow for processor daily statistics Trained new employees on core procedures and departmental functions Set - up vendor maintenance for all companies Handled Customer Service for all inquires for payment.

Delta Airlines (Atlanta, GA) 11/1991 — 09/2006 In - Flight Board Leader • Managed and trained 15 flight attendants in daily operations and industry best practices • Responsible for in - flight service and adherence to domestic and foreign air travel regulations • Provided exceptional customer service resulting in a positive client experience • Oversaw employee and client relations resolving issues in a timely and professional manner • Performed all duties with positivity, integrity, and dedication to client service

JPMorgan Chase (Chicago, IL) 2007 — 2010 Branch Manager • Managed all aspects of JPMorgan Chase branch including daily operations and personnel • Responsible for $ 40 million in deposits, $ 20 million in loans, and $ 50 billion in accounts • Consistently exceeded quarterly acquisition goals through effective product positioning • Ensured banking compliance with state, federal, and internal regulations • Conducted audits to maintain responsible, profitable, and efficient operations • Investigated issue escalation, fraud, theft, forgery, and identity theft claims as needed • Delivered excellent customer service ensuring client satisfaction and repeat business

Billing Specialist / Analyst / Import (1995 — 1999) • Oversaw billing and invoicing, preparing over 500 invoices a month, as well as facilitated imports, shipment clearance, and related customer service functions such as order entry • Address and resolve both customer and sales force inquiries in a timely and accurate manner • Worked closely with the account and sales professionals to ensure customer satisfaction while working on EDI Transactions such as 850 / 856 / UCC128 / 810 and 997 in close contact with the various related departments • Held responsibility for billing analysis by conducting research utilizing 3rd - party reporting systems to resolve billing issues • Monitored the status of accounts receivable and collections on daily basis, collaborating with appropriate departments to research outstanding balances and resolve customer issues as needed • Processed vendor invoices and related travel and expense reports while processing adjustments, credit memos, and invoices • Assisted with balance sheet and travel / expense reports reconciliations with involvement in journal entries and G / L account analysis along with revenue accruals and month - end general ledger closing • Planned and managed sales through various distributor channels and other relevant sales outlets • Monitored, recorded, analyzed and reported on activities, trends, results and recommendations relating to import activities

The Atlanta Daily World (Atlanta, GA) 10/2001 — 07/2004 Office Manager • Collaborated with marketing manager to create positive marketing and promotional partnerships on a local and national level, including the integration and utilization of various media relationships • Supervised and directed classified sales department in the maintenance of existing clientele and generation of new customers, outlining departmental sales goals and tracking associate progress versus established benchmarks • Implemented numerous subscriber promotions and sales campaigns while targeting key newsstands to grow subscriber base and issue sales, supervising members of the circulation team to ensure distributor, vendor, and client satisfaction • Managed various accounting functions to promote accurate billing to advertisers, newsstands, subscribers, and distributors on a weekly and monthly basis • Assisted team with proofreading functions on production day in addition to critiques of the layout and design of classified pages, focusing on paid advertisement placement, content accuracy, and overall appeal • Coordinated Atlanta Daily World sponsorships with the Georgia Statewide Spelling Bee, the City of Atlanta Camp Best Friend paper program, and the organizations» 75th anniversary celebration • Oversaw the execution of critical office and operational functions

Customer Service Supervisor Duties & Responsibilities Create training / development plans for staff and service team members, providing on - going performance feedback Provide continuous assessment of service associates, while furnishing oversight and guidance regarding effective issue resolution and customer management techniques Interact with customers in a professional manner to improve the client experience Perform need - based client assessment to provide effective solution Generate referrals and consistent repeat business through effective service Maintain a strong working knowledge of the product and respective marketplace Address client queries and resolve customer issues in an expedited manner Act as a liaison between clients and other staff members and departments Manage phone systems, and direct incoming calls to their appropriate channels Provide on - site support to other staff and coordinate all daily business efforts Assist managements with various duties as assigned

The Chasm Group, LLC and Chasm Institute, LLC (San Bruno, CA) 1997 — 2008 Business Operations Manager • Managed all daily operational tasks for leading multi-million dollar high - tech market strategy consultancy, while providing executive administration to C - level executives and venture capital partners • Developed and managed the firm's annual budget, proposing and implementing expense cuts, producing monthly reports and financial statements, and coordinating with CPA firm for accurate and timely filings • Oversaw all client relationship management efforts while cultivating new business efforts from concept to implementation, providing high - quality service in sales efforts while utilizing new lead tracking system • Negotiated and managed all contracts, stock grants, and financing arrangements, working closely with outside counsel to draft legal documents and resolve LLC - and proprietary - related issues • Led three office space build - outs and two office relocations, managing all aspects of each process under aggressive timeline and budget expectations • Reduced firm telecom expenses by 22 % by streamlining IT objectives, including migration to VOIP phone system, software / hardware purchases, domain renewals, and outsourced technical support • Directed all phases of staff recruitment while creating and implementing all HR policies and programs, including comprehensive employee benefits plans • Supervised multiple administrative staff members, conducted performance appraisals and wage / salary surveys in comparison to incentive program guidelines, and maintained HR files in accordance with legal mandates • Produced all out - going client invoices in an accurate and timely fashion to increase, cash flow and reduce aging receivables, providing consistent attention to overhead costs and vendor arrangements • Administered all company insurance policies, including E&O, general liability, bonds, partner life and disability, conducting annual benefits reviews and employee / company insurance audits • Obtained necessary certificates for consulting contracts while processing federal, state, and local business reporting requirements to maintain licenses and incorporation status • Directed all marketing efforts and oversaw logistical aspects of national educational workshop series, utilizing sponsorship arrangements to offset production costs • Transformed «brochure» website into a dynamic tool to better illustrate company opportunities through relevant case studies, as well as maintaining all other promotional media, including press kits and video Association of California School Administrators (Burlingame, CA) 1993 — 1997 Issues and Planning Committee Coordinator • Executed all phases of event planning and implementation for a membership - driven organization including 23 state committees, 5 task forces, 6 strategic planning conferences, and a conference of 1,500 attendees • Focused on facility evaluations, bid requests, site visits, contract negotiations, and all pre - and post-conference planning processes • Produced statistical and financial reports, including budget projections and cost monitoring for developmental training efforts • Oversaw all participant - level responsibilities, including inquiries, eligibility, registration, correspondence, and billing statements • Managed all legal professional standards calls for Northern California regions, including the processing of attorney authorizations, the preparation of legal assistance letters, and liens on cause of action • Served as second point of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive administrative support for Executive Director, Committee Chairs, and the State Superintendent of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report genManaged all daily operational tasks for leading multi-million dollar high - tech market strategy consultancy, while providing executive administration to C - level executives and venture capital partners • Developed and managed the firm's annual budget, proposing and implementing expense cuts, producing monthly reports and financial statements, and coordinating with CPA firm for accurate and timely filings • Oversaw all client relationship management efforts while cultivating new business efforts from concept to implementation, providing high - quality service in sales efforts while utilizing new lead tracking system • Negotiated and managed all contracts, stock grants, and financing arrangements, working closely with outside counsel to draft legal documents and resolve LLC - and proprietary - related issues • Led three office space build - outs and two office relocations, managing all aspects of each process under aggressive timeline and budget expectations • Reduced firm telecom expenses by 22 % by streamlining IT objectives, including migration to VOIP phone system, software / hardware purchases, domain renewals, and outsourced technical support • Directed all phases of staff recruitment while creating and implementing all HR policies and programs, including comprehensive employee benefits plans • Supervised multiple administrative staff members, conducted performance appraisals and wage / salary surveys in comparison to incentive program guidelines, and maintained HR files in accordance with legal mandates • Produced all out - going client invoices in an accurate and timely fashion to increase, cash flow and reduce aging receivables, providing consistent attention to overhead costs and vendor arrangements • Administered all company insurance policies, including E&O, general liability, bonds, partner life and disability, conducting annual benefits reviews and employee / company insurance audits • Obtained necessary certificates for consulting contracts while processing federal, state, and local business reporting requirements to maintain licenses and incorporation status • Directed all marketing efforts and oversaw logistical aspects of national educational workshop series, utilizing sponsorship arrangements to offset production costs • Transformed «brochure» website into a dynamic tool to better illustrate company opportunities through relevant case studies, as well as maintaining all other promotional media, including press kits and video Association of California School Administrators (Burlingame, CA) 1993 — 1997 Issues and Planning Committee Coordinator • Executed all phases of event planning and implementation for a membership - driven organization including 23 state committees, 5 task forces, 6 strategic planning conferences, and a conference of 1,500 attendees • Focused on facility evaluations, bid requests, site visits, contract negotiations, and all pre - and post-conference planning processes • Produced statistical and financial reports, including budget projections and cost monitoring for developmental training efforts • Oversaw all participant - level responsibilities, including inquiries, eligibility, registration, correspondence, and billing statements • Managed all legal professional standards calls for Northern California regions, including the processing of attorney authorizations, the preparation of legal assistance letters, and liens on cause of action • Served as second point of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive administrative support for Executive Director, Committee Chairs, and the State Superintendent of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report genmanaged the firm's annual budget, proposing and implementing expense cuts, producing monthly reports and financial statements, and coordinating with CPA firm for accurate and timely filings • Oversaw all client relationship management efforts while cultivating new business efforts from concept to implementation, providing high - quality service in sales efforts while utilizing new lead tracking system • Negotiated and managed all contracts, stock grants, and financing arrangements, working closely with outside counsel to draft legal documents and resolve LLC - and proprietary - related issues • Led three office space build - outs and two office relocations, managing all aspects of each process under aggressive timeline and budget expectations • Reduced firm telecom expenses by 22 % by streamlining IT objectives, including migration to VOIP phone system, software / hardware purchases, domain renewals, and outsourced technical support • Directed all phases of staff recruitment while creating and implementing all HR policies and programs, including comprehensive employee benefits plans • Supervised multiple administrative staff members, conducted performance appraisals and wage / salary surveys in comparison to incentive program guidelines, and maintained HR files in accordance with legal mandates • Produced all out - going client invoices in an accurate and timely fashion to increase, cash flow and reduce aging receivables, providing consistent attention to overhead costs and vendor arrangements • Administered all company insurance policies, including E&O, general liability, bonds, partner life and disability, conducting annual benefits reviews and employee / company insurance audits • Obtained necessary certificates for consulting contracts while processing federal, state, and local business reporting requirements to maintain licenses and incorporation status • Directed all marketing efforts and oversaw logistical aspects of national educational workshop series, utilizing sponsorship arrangements to offset production costs • Transformed «brochure» website into a dynamic tool to better illustrate company opportunities through relevant case studies, as well as maintaining all other promotional media, including press kits and video Association of California School Administrators (Burlingame, CA) 1993 — 1997 Issues and Planning Committee Coordinator • Executed all phases of event planning and implementation for a membership - driven organization including 23 state committees, 5 task forces, 6 strategic planning conferences, and a conference of 1,500 attendees • Focused on facility evaluations, bid requests, site visits, contract negotiations, and all pre - and post-conference planning processes • Produced statistical and financial reports, including budget projections and cost monitoring for developmental training efforts • Oversaw all participant - level responsibilities, including inquiries, eligibility, registration, correspondence, and billing statements • Managed all legal professional standards calls for Northern California regions, including the processing of attorney authorizations, the preparation of legal assistance letters, and liens on cause of action • Served as second point of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive administrative support for Executive Director, Committee Chairs, and the State Superintendent of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report genmanaged all contracts, stock grants, and financing arrangements, working closely with outside counsel to draft legal documents and resolve LLC - and proprietary - related issues • Led three office space build - outs and two office relocations, managing all aspects of each process under aggressive timeline and budget expectations • Reduced firm telecom expenses by 22 % by streamlining IT objectives, including migration to VOIP phone system, software / hardware purchases, domain renewals, and outsourced technical support • Directed all phases of staff recruitment while creating and implementing all HR policies and programs, including comprehensive employee benefits plans • Supervised multiple administrative staff members, conducted performance appraisals and wage / salary surveys in comparison to incentive program guidelines, and maintained HR files in accordance with legal mandates • Produced all out - going client invoices in an accurate and timely fashion to increase, cash flow and reduce aging receivables, providing consistent attention to overhead costs and vendor arrangements • Administered all company insurance policies, including E&O, general liability, bonds, partner life and disability, conducting annual benefits reviews and employee / company insurance audits • Obtained necessary certificates for consulting contracts while processing federal, state, and local business reporting requirements to maintain licenses and incorporation status • Directed all marketing efforts and oversaw logistical aspects of national educational workshop series, utilizing sponsorship arrangements to offset production costs • Transformed «brochure» website into a dynamic tool to better illustrate company opportunities through relevant case studies, as well as maintaining all other promotional media, including press kits and video Association of California School Administrators (Burlingame, CA) 1993 — 1997 Issues and Planning Committee Coordinator • Executed all phases of event planning and implementation for a membership - driven organization including 23 state committees, 5 task forces, 6 strategic planning conferences, and a conference of 1,500 attendees • Focused on facility evaluations, bid requests, site visits, contract negotiations, and all pre - and post-conference planning processes • Produced statistical and financial reports, including budget projections and cost monitoring for developmental training efforts • Oversaw all participant - level responsibilities, including inquiries, eligibility, registration, correspondence, and billing statements • Managed all legal professional standards calls for Northern California regions, including the processing of attorney authorizations, the preparation of legal assistance letters, and liens on cause of action • Served as second point of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive administrative support for Executive Director, Committee Chairs, and the State Superintendent of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report geneissues • Led three office space build - outs and two office relocations, managing all aspects of each process under aggressive timeline and budget expectations • Reduced firm telecom expenses by 22 % by streamlining IT objectives, including migration to VOIP phone system, software / hardware purchases, domain renewals, and outsourced technical support • Directed all phases of staff recruitment while creating and implementing all HR policies and programs, including comprehensive employee benefits plans • Supervised multiple administrative staff members, conducted performance appraisals and wage / salary surveys in comparison to incentive program guidelines, and maintained HR files in accordance with legal mandates • Produced all out - going client invoices in an accurate and timely fashion to increase, cash flow and reduce aging receivables, providing consistent attention to overhead costs and vendor arrangements • Administered all company insurance policies, including E&O, general liability, bonds, partner life and disability, conducting annual benefits reviews and employee / company insurance audits • Obtained necessary certificates for consulting contracts while processing federal, state, and local business reporting requirements to maintain licenses and incorporation status • Directed all marketing efforts and oversaw logistical aspects of national educational workshop series, utilizing sponsorship arrangements to offset production costs • Transformed «brochure» website into a dynamic tool to better illustrate company opportunities through relevant case studies, as well as maintaining all other promotional media, including press kits and video Association of California School Administrators (Burlingame, CA) 1993 — 1997 Issues and Planning Committee Coordinator • Executed all phases of event planning and implementation for a membership - driven organization including 23 state committees, 5 task forces, 6 strategic planning conferences, and a conference of 1,500 attendees • Focused on facility evaluations, bid requests, site visits, contract negotiations, and all pre - and post-conference planning processes • Produced statistical and financial reports, including budget projections and cost monitoring for developmental training efforts • Oversaw all participant - level responsibilities, including inquiries, eligibility, registration, correspondence, and billing statements • Managed all legal professional standards calls for Northern California regions, including the processing of attorney authorizations, the preparation of legal assistance letters, and liens on cause of action • Served as second point of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive administrative support for Executive Director, Committee Chairs, and the State Superintendent of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report geneIssues and Planning Committee Coordinator • Executed all phases of event planning and implementation for a membership - driven organization including 23 state committees, 5 task forces, 6 strategic planning conferences, and a conference of 1,500 attendees • Focused on facility evaluations, bid requests, site visits, contract negotiations, and all pre - and post-conference planning processes • Produced statistical and financial reports, including budget projections and cost monitoring for developmental training efforts • Oversaw all participant - level responsibilities, including inquiries, eligibility, registration, correspondence, and billing statements • Managed all legal professional standards calls for Northern California regions, including the processing of attorney authorizations, the preparation of legal assistance letters, and liens on cause of action • Served as second point of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive administrative support for Executive Director, Committee Chairs, and the State Superintendent of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report genManaged all legal professional standards calls for Northern California regions, including the processing of attorney authorizations, the preparation of legal assistance letters, and liens on cause of action • Served as second point of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive administrative support for Executive Director, Committee Chairs, and the State Superintendent of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report generation

Junior Unix Administrator (1995 — 1996) • Supervised and maintained all firewalls, proxy servers, email servers, web servers and CAE license servers • Monitored system usage and network traffic, maximizing speed and reliability while reducing service disruptions and issues • Managed all user accounts as well as performed daily data backup, user support and IT purchasing functions

Regional Restaurant Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, supervising the facilitation of food sales, overseeing restaurant operations and promoting a high - quality, memorable customer dining experience Participate in all phases of strategic store - level planning with other management professionals, including local staffing, service - related concerns, inventory control, merchandising, sales and revenue projections, and local competition Employ various strategies to manage and reduce food, beverage and labor expenses Supervise all store opening and closing functions, including the acquisition and sale of all equipment, state and county inspections, general contractor relations, hiring and terminations, and financial data transmission Perform continuous assessment of all operational aspects while furnishing oversight and guidance regarding the effective application and execution of critical internal policies and procedures to standardize restaurant offering across markets Meet and exceed customer satisfaction benchmarks while tracking progress versus established branch and corporate guidelines Identify and utilize talent among team members with focused training efforts, targeted professional hiring, job fair management and the promotion of a performance - based work environment that leverages individual talents for group benefit Provide relevant administration and oversight with respect to all HR - related functions, including payroll and compliance tasks Oversee the management of daily, weekly and monthly food and supply inventories, in addition to alcohol products, while holding responsibility for the development of weekly P&L statements and internal store audit execution Address local management and staff queries and resolve them in an expedited manner, promoting sustained revenue growth through relationship development and the leveraging of both talent and resources at all locations Collaborate and communicate effectively with all store personnel as well as with members of corporate management Execute all marketing and sales strategies while tracking progress versus established internal and external industry benchmarks, focusing on both revenue generation, customer acquisition and brand loyalty development Maintain a strong working knowledge of product and services as well as related industry considerations, including pricing and regulatory trends, service - related issues and local competitor operations