Not exact matches
Vendors need platforms like Zuora to help
support recurring billing: to update payment information, offer and
manage discounts, deal with pricing changes, etc..
Director, Operations and Information Technology 213-634-4540
[email protected] As member of the Office of the President, Erica provides internal operational
support to Association staff by
managing our internal help desk and related
vendors.
• Retail / F & B /
Vendor Support: Greet guests, check credentials, answer questions, sell drink tickets, assist Style Lounge
vendors in setup and breakdown,
manage and streamline a pleasant and relaxing guest experience.
In another scenario, a writer might be able to
manage his or her own website, e-mail accounts and marketing but might suck at graphic arts, in which case they might hire a
vendor for cover art but not require the web
support services that are sometimes included in a prepackaged vanity press deals.
With more than 20 years of experience in engineering, product and program management and strategic marketing, he is responsible for
managing the operations side of WIN, including Training, Technology, Marketing - Operations and Franchise Administration, spanning both internal WIN processes and
supporting the Strategic - Partner and
Vendor - Partner networks.
As part of any comprehensive litigation strategy, we also have refined processes for assessing and
managing eDiscovery, which includes utilization of appropriate
vendor support to minimize costs.
• Provide
support to sales teams by
managing, drafting, reviewing, redlining, and negotiating both standard and non-standard agreements including, but not limited to, non-disclosure, master service, master license, independent contractor, consulting, professional service, supplier, and
vendor contracts
Because even with its full stack of software, marketing, sales and
support, Uber couldn't possibly develop and
manage all of the services offered from its no - stack
vendors (nor would it want to).
We've seen Sony deliver fast and furious OS updates to some of the company's then best smartphones around a year ago, but believe it or not, the not - so - successful mobile device
vendor has
managed to take software
support speed and reliability to the next level on Android Oreo.
Throughout my extensive experience as an Collections, billing and
support professional, having successfully performed detail - oriented account /
vendor billing and contact collections initiatives, while implementing efficient and innovative client
support strategies, while
managing all facets of office administration initiatives.
How do I handle requests for such references?Thank you so much for your help!CherylCHERYL M. EARLE3407 Old Dobbin Road, Montgomery, Alabama 36116 - 1903Home Phone: 334-215-3706 Cell Phone: 334-233-2631 Fax: 334-273-0477 E-mail:
[email protected] position
managing legal discovery and document review with opportunity to assist attorneys with civil litigationBAR ADMISSIONAlabama State Bar, 1999LAW - RELATED EXPERIENCELaw Firm, AlabamaResearch Attorney for Special Projects, Mass Torts Department, November 2001 — February 2008 •
Managed Multi-District Litigation (MDL) Document Depository (September 2002 to February 2008) o Reviewed more than 1 million pages of evidentiary documents for litigation purposes and for inclusion in electronic databaseso Coordinated document review assignments with attorneys at local depository and at other sites across the USo Retrieved, reviewed and coded documents in Concordance and Summation legal databaseso Prepared memoranda and spreadsheets providing detailed analysis of discovery materials • Aided attorneys and
support staff with processing and preparation of personal injury claims and litigationo Conducted legal research and drafted pleadingso Conducted supplementary online research for additional documents and information pertinent to litigationo Assisted with preparation of correspondence to clients and referring attorneyso Contacted clients for additional information needed in case preparation, litigation, and potential settlementso Prepared and input case intakes and referrals into databaseLaw School, AlabamaStudent Intern, Alabama Disabilities Advocacy Program (ADAP), August 1996 — June 1997 • Participated in law school clinical program under third - year law student practice rule (as authorized by Alabama Supreme Court) o Assisted attorneys and advocates in cases involving mentally ill patients confined to state mental health facilitieso Interviewed clients in person (at state facilities) and over the phoneo Worked with clients, attorneys, and social workers to investigate and resolve issues concerning involuntary confinement and treatmento Aided in legal research on an appellate brief submitted to the U. S. Court of Appeals for the Eleventh Circuit (ruling granted in favor of our client) Faculty Research Assistant for Library Services, Bounds Law Library, March 1996 — June 1997 • Prepared research and teaching materials for law school faculty; worked 20 hours per week while matriculating 10 - 15 hours per semester) o Investigated copyright issues related to procuring and reproducing texts for academic useo Conducted legal research using WESTLAW, LEXIS and the InternetADDITIONAL RELEVANT EXPERIENCEManufacturing Company (MC), Montgomery, AlabamaAdministrative Assistant and Cost Analyst, Materials Purchasing Department, April 1999 — September 2001 • Assisted materials buyers in negotiating and preparing commodities contracts between raw materials suppliers and MC for manufacturing plants in the US and Mexicoo Assisted Legal Department at MC's corporate headquarters with coordination and preparation of documents for litigationo Notified and educated suppliers about MC's freight - on - board policy and its corresponding Uniform Commercial Code (UCC) provisions; result was the reduction of freight claims for both the company and its supplierso Prepared contracts and purchase orders for raw materials and capital projects involving plant maintenanceo Solicited price quotations from current
vendors and established Excel spreadsheet format which simplified quote submission process and allowed MC to track and compare usage volumes and costs over timeo Prepared and analyzed cost reports used by materials buyers and production planners in purchasing decisions, including cost reductions, materials consolidation, and selection of vendorso Acted as liaison between
vendors and the Purchasing, Transportation and Accounting Departments on issues concerning inbound freight, commercial carriers, and payment terms for commodities, resulting in reductions in freight costs and greater payment discounts for raw materialso Established online databases and printed directories for the Purchasing Department, allowing buyers to have easier and faster access to current
vendor informationo Completed Year 2000 (Y2K) compliance project, which involved data collection and communication with MC's past, present, and potential materials suppliers and service providersNot - For - Profit Organization, AlabamaAdministrative Assistant, Combined Federal Campaign, September 1998 — January 1999 • Aided Campaign Director with 1998 Federal Campaigns (CFCs) in City 1 and City 2, which together generated nearly $ 700,000 for more than 1,000 local, national and international charitieso Prepared weekly reports on donations using WordPerfect, Microsoft Word, Excel and dBase IVo Wrote script for Talent Showcase at City 1's 1998 CFC Kickoffo Assisted Director with merger of the City 1 and City 2 CFCs in 1999Regional Bank, AlabamaAdministrative Assistant, Year 2000 (Y2K) Department, March — June 1998 • Worked with Vice President of Corporate Projects on short - term project for the bank's Y2K Departmento Analyzed and processed data on Y2K readiness for all branches of Bank throughout the southeastern USo Organized meetings for personnel of Banko Communicated with
vendors of computer hardware, software, and office equipment to request information on Y2K complianceo Prepared compliance files for Federal Reserve auditso Prepared in - house memoranda and reports using Microsoft Word and ExcelRecord / Music Promotion Company, AlabamaRecord Pool Co-Founder; Office Manager, September 1990 — December 1991 • Co-founded record pool to enhance promotion of music in Alabama and the southeastern USo Procured and distributed records from major and independent labels for club, radio and mobile disc jockeyso Coordinated jointly sponsored promotional events with record companies, radio stations and clubso Designed, wrote, and published bi-weekly reports and brochures to inform the music industry of the progress and popularity of music and performers in the region, with specific focus on the Alabama music sceneMajor University, AlabamaGraduate Research Assistant, AUM Department of Marketing, June 1989 — August 1990 • Worked 13 - 20 hours per week as a research assistant to Marketing faculty while carrying a full course load in the MBA programo Analyzed consumer surveys used in academic researcho Assisted Conference Chairperson with coordination for Atlantic Marketing Association (AMA) annual meeting (October 1989) o Co-authored five - year index and classification of AMA Proceedings (published Fall 1991) EDUCATIONLaw School, AlabamaJuris Doctor (JD), 1997 • Scholarshipso Seybourn H. Lynne Scholarship, 1996 - 97o Dexter C. Hobbs Memorial Scholarship, 1995 - 96o E. W. Godbey Memorial Scholarship, 1994 - 95 • Honorso Who's Who Among American Law School Students, 1996 - 94o Arthur Davis Shores Award, 1997 • Activitieso Frederick Douglass Moot Court Team Manager, 1996 - 97 Southern Regional Competition, Second Place National Competition, Eighth Placeo John A. Campbell Moot Court Competition, Spring 1996o Black Law Students Association Delegate, BLSA National Convention, 1997 Co-Chairperson, Public Relations Committee, 1996 - 97 Chairperson, Public Relations Committee, 1995 - 96 BLSA President's Award, 1996 and 1997o American Bar Association, 1996 - 97 Entertainment and Sports Industries Forum Intellectual Property Section Law Student Divisiono LAWS Student Group Leader, 1995 - 96Major University, AlabamaMaster of Business Administration (MBA), 1990Bachelor of Science in Business Administration (B.S.B.A.), 1988 (Major: Marketing — Advertising and Promotion Track) • Honorso Dean's List • Activitieso National Student Advertising Competition Team, 1988 - 90 Seventh District Competition: Third Place, 1990o Marketing Club, 1987 - 90 Vice President — Career Development, 1988 - 89o Public Relations / Advertising (PR / AD) Club, 1988 - 90 Charter Member, 1988 Active in fund - raising and membership driveso Theater Guild, 1988 - 90 Screening Committee, 1989REFERENCESAvailable upon request
Managed vendor bid and selection process; responsible for all issues associated in recent office relocation.COMPANY NAME — City, ST9 / 2006 — 12/2006 ** Project Coordinator [90 - day contracted position]
Supported (3) Project Managers with 7 - 9 projects.
Managed the Customer Care Team metrics and helpdesk technical systems that provided the team results by using technology that
supported both the customer and
vendor
Managed and resolved
vendor support issues with large international software and hardware company representatives.
• Initiate office correspondence regarding program
support and administrative initiatives • Review incoming correspondence and respond according to the directives of each program • Assemble and organize facts to be used during programs • Coordinate the details of meetings, hearings and briefings by indulging in scheduling and appointments management duties • Prepare travel authorizations, handle office supplies and procurement needs •
Manage meeting logs and minutes and ensure that they are properly filed for future references • Provide research and tactical
support to program managers by determining norms and handling time and attendance reporting tasks • Serve as a point of contact for
vendors and outside parties and route inquires accurately • Maintain knowledge of departmental policies, priorities and program goals • Assist in training program officers by instilling knowledge of program and function procedures
• Successfully resuscitate a patient who had a stroke, by providing him with immediate CPR, in the absence of medical staff • Implement a dynamic transcription procedure which reduced actual transcribing time by 65 % • Maintain the accuracy and confidentiality of patients» health records by following designated procedures •
Manage paperwork including patient history forms and admission and discharge documents • Perform reception duties by greeting patients and families and providing them with necessary
support and information • Order supplies for the unit, including hospital equipment, by creating and maintaining effective liaison with
vendors
Responsible for
managing,
supporting, and directing all phases of the Global Supply Management chain for L&D while effectively partnering with Global Procurement, Finance, L&D leaders, and third - party
vendor suppliers.
• Prioritize and
manage multiple projects simultaneously • Experience and judgment to plan and accomplish goals • Ability to work independently and within a team • Ability to work well with all levels of internal management and staff, as well as clients and
vendors • Experience with general office
support, scanning, photocopying, act as a receptionist front desk coverage when asked, ability to multi-task and handle multiple projects all while working in a fast paced working environment.
Highlights Able to provide
support to high - level executives while simultaneously
managing the office Act as gatekeeper Maintain the schedules of several executives Coordinate meetings, travel plans and appointments Excellent customer service skills Compose and send various documents and correspondent emails for executives Maintain large quantities of client files Research facts provided in documents for accuracy Proficient in Microsoft Office Strong communication skills Experience Executive Assistant 2/1/2011 — Present ABC Company — Augusta, GA Oversee the daily operations of the office while
supporting three executives Update client files when needed and keep them filed properly Schedule various appointments, meetings and trips for executives Research information and compile data for various reports, documents and presentations
Manage correspondence between clients and
vendors Maintain the cleanliness and order of the office
Oversee IT functions including data center management,
vendor relationships, technical
support, IT infrastructure, IT policies and procedures, security program management, monitoring, disaster recovery planning, continuity planning, contingency planning,
manage budget, and direct operational activities.
Manage general office operations such as
vendor contact, management
support and office related services.
This position is vital to our agency's operations, serving as a source of
support to our team, acting as a liaison to our clients, third party
vendors, and associates, and
managing administrative functions.
Pallotta TeamWorks, Los Angeles, CA April 2002 — September 2002 Staff Accountant Generated all month - end financial reports, i.e. balance sheet, income statement, cash flow, and
supporting schedules — fixed assets, FASB 13 and deferred rent; in addition, performed all bank reconciliations and intercompany billings on a monthly basis Assisted external auditors and controller with year - end audit adjustments
Managed A / P process — recorded invoices, processed payments and reconciled
vendor accounts Coordinated with finance procurement and other department heads for invoice approvals and ensured proper coding of invoices and expense reimbursements
Role Summary: This position is vital to our agency's operations, serving as a source of
support to our team, acting as a liaison to our clients, third party
vendors, and associates, and
managing...
Will work in a fast - paced environment preparing and
managing tasks for all
vendors, answering basic verifiers» questions,
supporting vendor PMs, and assisting with triaging JIRAs.
Managed venue calendar for all upcoming events, scheduled appointments, meetings for clients and
vendor site visits, consultations and event bookings; Provide general administrative
support (i.e answering phones, typing, filing, preparation for correspondence, agendas, special event orders)
, Confidential Data Management, Budget Development, Community Education Services, Partnership Development, Public Relations / Sales / Promotions, Community, Client, Education, Management, Services, Coordinator, Community Education / Outreach, Budget Planning and Stewardship,
Manage Events and Fundraisers, Collaborative Team Member, Career
Support Services, Career Advisement, Career Search and Marketing, Program Design and Development, Budget Planning and Management, Services Marketing and Sales, Proficient and Effective Communicator, Building Client and
Vendor Relations, Crisis Prevention and Intervention, Dept. Leadership and Supervision, Systems Thinking and Resolutions, Supervise and Evaluate staff, HR - Recruit / Interview / Recommend hires, Staff Training, Program Planning, Public Relations / Promotions / Publications, Instructor, Adviser and Mentor, Customized Client and Career Services, Integrated People and Program Planning, Facility Coordination / Schedule Planning, Conference Planning and Presentations, Interview Skills Training, Confidential MIS / Data Management, Procedure and Compliance, Career Transition
Support, Career Profile Development, Human Resource
Support
Tags for this Online Resume: MCSA, ITIL, SQL, Applications, operations,
support, transition, improvement,
manage, oversee, liason,
vendor, vignette, weblogic, crisis, global
Manage accounts, coordinate information, resolve
vendor differences, and
support accounts payable activities.
• Track record of effectively analyzing customer buying patterns and predicting correlating future trends • Deep familiarity with
managing plans for stock levels and effectively reacting to changes in demands and logistics • Highly experienced in maintaining fruitful relationships with existing
vendors and suppliers and sourcing new ones for future liaison • Exceptionally well - versed in liaising with different departments including merchandising and sales to ensure that all buying and projection requirements are fulfilled • Competent at providing input in promotional activities and visual merchandise setups • Effectively able to research and present new product ranges to retail managers • Focused on researching and developing product assortments in sync with the demands of retailers and customers • Qualified to maintain and monitor purchase orders, shipping, reorders and markdowns • Hands - on experience in creating periodic reports and recaps in order to
support merchandising strategies • Demonstrated expertise in selecting products that appeal to customers and meet their expectations • Fundamental comprehension of the statistical components of business such as selloffs, WOS and MD percentages • Able to prioritize tasks in order to balance both immediate and long term needs of the buying process • Proficient in assisting buyers with determining appropriate adjustments such as markdowns, delivery changes and price negotiations
Vendor Management -
manage all
support vendors for outsourced applications and
support for security related services including firewall, IDS / IPS and vulnerability scanning teams.
Proficient in researching markets, producing detailed proposals,
managing speaker profiles and
managing vendors for all aspects such as catering and audio - visual
support.
OMNI NASHVILLE HOTEL, Nashville, TN Aug 2006 — May 2010 Assistant Hotel Supervisor • Acted as the first point of contact for guests by providing them with information on services • Assisted in handling reservations in person and on the telephone • Ascertained that the front desk was
managed properly by ensuring it is manned at all times • Oversaw the cleanliness and maintenance of the hotel by making sure that the housekeeping staff does its job properly • Provided
support in creating and implementing staff schedules and ensured that staff members abided by them • Handled the overall room and stock inventory by
managing inventory controls and ensuring positive
vendor liaison
Experience in providing production
support, developing business software and
managing various projects and
vendors
Provide administrative
support,
manage vendor workers with onboarding and offboarding, track tenure of workers, and perform analysis of data.
Utilizing our open solutions approach we offer a fully customizable service portfolio focused on Direct Hire and Flexible Workforce Solutions to
support Direct Client Partnerships,
Managed Service Provider (MSP),
Vendor Managed Services (VMS), and Recruitment Process Outsourcing (RPO).
Manage general office maintenance including contacting building management and contacting
vendor support.
extensive experience in
managing multi-site operations, due diligence, sales
support, call centers, training and
vendor services in the financial services industry.
PROFESSIONAL SUMMARY Developed, tested, and implemented call center applications
Managed staff and provided guidance and
support Lead effort for data center server consolidations globally Lead server and storage refreshes with business, operations, technical teams, and
vendors Presented Bi-weekly Sponsor presentations to Sr..
line phone proficiency Conference planning Administrative
support specialist Microsoft Excel certified Critical...
Managed office supplies,
vendors, organization and upkeep.
Manage day to day functions of a conventional underwriting team up to 18 team players * Oversee Vendor Relationships to facilitate operational processes to support underwriting functions * Provide support and guidance on daily escalations to assist underwriters in making quality sound underwriting decisions and to ensure salability of loans per investor guidelines * Assign and manage daily team player functions to ensure
Manage day to day functions of a conventional underwriting team up to 18 team players * Oversee
Vendor Relationships to facilitate operational processes to
support underwriting functions * Provide
support and guidance on daily escalations to assist underwriters in making quality sound underwriting decisions and to ensure salability of loans per investor guidelines * Assign and
manage daily team player functions to ensure
manage daily team player functions to ensure op...
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and... d strong
vendor relationships to maintain and
support the business.
PROFILE SKETCH — DELIVERY IT ARCHITECT Leadership • Led and
managed seven IBM technical teams (Firewall / Network, Steady State
Support, Delivery, Migration, Directory, Intel, and Security), three client teams, and four third party
vendors for 2.5 years as part of my job responsibilities on a group project for TD Bank Financial Group.
Amerada Hess Corporation, Houston • TX 1995 — 2000 Communications Assistant Provided exceptional communications assistance and oversight for all cabling projects,
managed cable
vendors in installation and maintenance of data / telecom infrastructure service and
support initiatives.
Oversaw daily workflow and office administrations functions that included appointment scheduling, inventory management and procurement, phone
support and
managing clients and
vendors under minimal supervision.
Managed all
vendors and service providers and trained
support staff while effectively addressing issues.
Managed vendors providing services and
supported / maintained internal ISP services and infrastructure for property - provided high speed Internet access to residents.
Summary * I have the qualifications and business acumen to
manage large scale, high risk, strategic projects that span organizational boundaries including multiple business units (from construction to Mining and Insurance) and service partners /
vendors including presales activities and
support to sales team.
Business Development and Sales Management — Duties & Responsibilities Lead through example with consistent work ethic and professionalism, while performing sales and marketing presentations, overseeing business development functions, and
managing / leveraging key business relationships Perform needs - based analyses and situational assessments for clients to position most appropriate product / service, generating increased revenue through improved close ratios as well as referral / repeat customer business Collaborate in all phases of strategic planning with senior - level management and customers, including cost budgeting, pricing strategies,
vendor negotiations, revenue projections, and industry competition Provide continuous assessment of key markets and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, prospecting techniques, client service, pricing, and market trends Identify and utilize talent among team members with focused training, targeted professional recruitment, and the promotion of a performance - based entrepreneurial environment that leverages individual talents for group benefit Install
support staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, word - of - mouth marketing, and the leveraging of cross-sales opportunities Create and implement marketing and sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation, cost control, networking, and staff success Develop and maintain a strong working knowledge of respective products / services and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies, and industry developments Collaborate effectively with all relevant parties, conveying information in a clear and concise manner while listening effectively to critical input, critiques, suggestions, and guidance Utilize knowledge of various technology - based applications, including ACT, Genesis, Calyx Point, Encompass, DU / LP, and Assetwise Act as a liaison between clients,
vendors, sales and
support staff, and other members of the executive management team
etiquette Articulate and well - spoken Administrative
support specialist Microsoft Excel certified Filing...
Managed office supplies,
vendors, organization and upkeep.