Sentences with phrase «management guest requests»

• Communicated to management guest requests that required additional monitoring.

Not exact matches

Hotel management is telling those relocated guests it needs the rooms to accommodate a «large VIP delegation» at the request of the U.S. Department of State, according to an email from the hotel staff obtained by Recode.

It's also worth mentioning this resort has the most open minded management we've met — they demonstrated great flexibility in accommodating guest's special requests, which is usually very uncommon in the Philippines.

The room Safes can be forced to opening only after guest's request (when the code has been forgotten), the operation must be registered on a special book and only the Management can operate.

If requests by Management to remedy any complaints are not met by guests Aqua Vista reserves the right to evict guests without notice.

Villa Kubu's General Manager is responsible for the overall operation of the villa hotel including staff management, special requests, guest satisfaction and property operations.

Sample resumes for this position highlight such skills as maintaining distribution systems for utilities; ensuring a timely response to service requests by guests, employees, and management to repair or replaced interior fixture or furnishings; and maintaining an adequate inventory of parts, tools, and supplies.

Performing comprehensive hotel front desk responsibilities — including phone management, reservation booking, special request accommodation, and payment processing — while ensuring seamless operations and guest service excellence.

Housekeeping Supervisor 2013 — Present AQUA HOTELS — Bellows Falls, VT • Inspect level of cleanliness and report issues to the management • Assist in scheduling of staffs according to projected staffing requirements • Respond to guests» requests and complaints • Report needed repairs to the maintenance staff • Oversee housekeeping staff to maintain cleanliness of individual rooms and other areas • Coordinate supplies of linen etc. to maintain sufficiency • Report lost and found articles • Maintain linen carts and supplies as necessary

Responsible for the management and coordination of all hotel operations during the overnight shift including nightlife, food & beverage, and guest requests, issues, and inquiries.

Respond to guest requests and handle guest issues; investigate and report issues or complaints to management Answer phones for reservations and check online booking system to prepare facilities and anticipate guest needs.

• Develop and implement policies for the parking lot • Issue parking permits and devise appropriate procedures for distribution of the same • Organize parking registration activities • Collect, count and record the parking fee • Supervise, train and evaluate subordinate employees • Guide and educate the campus community regarding parking procedures and SOPs • Identify and report any suspicious vehicle • Issue and submit periodic parking lot reports to the higher management • Devise and recommend ways to enhance the effectiveness of parking procedures to ensure maximum customer facilitation • Carryout paper work for long term parking requests and issue relevant permit if applicable • Inspect the parking lot physically and ensure proper physical conditions are available for parking • Ensure consumer and vehicle security in the parking lot • Operate parking lot equipment, drive through gates and car lifters appropriately as and when required • Respond to public inquiries and provide relevant information regarding parking protocols • Monitor CCTV footage and report any suspicious activity • Regularly update the members» vehicle data and stamp their permits • Oversee parking lot operations, revenue collection and ticketing procedures • Ensure proper book keeping procedures are being carried out • Conduct minor maintenance of parking lot equipment • Promote and demonstrate high standards of customer service • Issue permits to vendors and other visitors after complete validation of their personal data • Oversee flagging and validation code issuance • Organize training sessions for development and grooming of the team • Assign duties to the parking lot employees and evaluate their performance • Serve as point of contact for parking lot procedures, maintenance and permissions • Allocate separate space for visitors, special guests and handicapped individuals • Manage parking lot budget and meet the maintenance requirements within allocated amount • Devise a proper one way route within the parking area and display informative direction boards to implement the same • Oversee the cleanliness of the parking lot and keep it snow free during winters to facilitate smooth drive in and drive out • Procure and install parking signs and meters etc. • Maintain vehicle owner's data on whose IDs the permits have been issued • Record all drive ins and drive outs with timings in the computerized log system

KEY COMPETENCIES AND SKILLS Financial acumen Business management People skills Attention to detail Commercially aware Guest satisfaction Influencing skills Event management Managing budgets Self motivated Cost control Optimizing performance ACADEMIC QUALIFICATIONS Evesham North University 2005 - 2008 BA (Hons) Hotel Management Coventry North School 2003 - 2005 A levels: Maths (C) English (C) Physics (B) REFERENCES - Available omanagement People skills Attention to detail Commercially aware Guest satisfaction Influencing skills Event management Managing budgets Self motivated Cost control Optimizing performance ACADEMIC QUALIFICATIONS Evesham North University 2005 - 2008 BA (Hons) Hotel Management Coventry North School 2003 - 2005 A levels: Maths (C) English (C) Physics (B) REFERENCES - Available omanagement Managing budgets Self motivated Cost control Optimizing performance ACADEMIC QUALIFICATIONS Evesham North University 2005 - 2008 BA (Hons) Hotel Management Coventry North School 2003 - 2005 A levels: Maths (C) English (C) Physics (B) REFERENCES - Available oManagement Coventry North School 2003 - 2005 A levels: Maths (C) English (C) Physics (B) REFERENCES - Available on request.