Sentences with phrase «management team effectiveness»

Not exact matches

We are a Seattle Management Consulting company, specializing in leadership development, executive coaching, team development and individual effectiveness.

During the 2017 National Restaurant Association (NRA) Show, individuals and teams were honored at the Military Foodservice Awards gala dinner and ceremony for their commitment to foodservice excellence in management effectiveness, force readiness support, food quality, employee and customer relations, resource conservation, training, and safety awareness.

Nothing like one underachiever blowing smoke up the ass of another... we know that Ozil has some incredible technical gifts, but to be considered the best you have to bring more than just assists to the table... for me, a top player has to possess a more well - rounded game, which doesn't mean they need to be a beast on both ends of the pitch, but they must have the ability to take their game to another level when it matters most... although he amassed some record - like stats early on, it set the bar too high, so when people expected him to duplicate those numbers each year the pressure seemed to get the best of our soft - spoken star... obviously that's not an excuse for what has happened in the meantime, but it's important to make note of a few things: (1) his best year was a transition year for many of the traditionally dominant teams in the EPL, so that clearly made the numbers appear better than they actually were and (2) Wenger's system, or lack thereof, didn't do him any favours; by playing him out of position and by not acquiring world - class striker and / or right - side forward that would best fit an Ozil - centered offensive scheme certainly hurt his chances to repeat his earlier peformances, (3) the loss of Cazorla, who took a lot of pressure off Ozil in the midfield and was highly efficient when it came to getting him the ball in space, negatively impacted his effectiveness and (4) he likewise missed a good chunk of games and frankly never looked himself when he eventually returned to the field... overall the Ozil experiment has had mixed reviews and rightfully so, but I do have some empathy for the man because he has always carried himself the same way, whether for Real or the German National team, yet he has only suffered any lengthy down periods with Arsenal... to me that goes directly to this club's inability to surround him with the necessary players to succeed, especially for someone who is a pass first type of player; as such, this simply highlights our club's ineffective and antiquated transfer policies... frankly I'm disappointed in both Ozil and our management team for not stepping up when it counted because they had a chance to do something special, but they didn't have it in them... there is no one that better exemplifies our recent history than Ozil, brief moments of greatness undercut by long periods of disappointing play, only made worse by his mopey posturing like a younger slightly less awkward Wenger... what a terribly waste

New teams of financial and management experts will help the NHS identify opportunities to deliver services with greater cost - effectiveness.

Using a collaborative team approach, we aim to maximize the effectiveness of psychotherapy, medication management and psychosocial treatments already offered at McLean with emerging techniques, technologies and interventions.

Based on direct observations by the New - Schools team over the years, the effectiveness of management and execution may be equally important, although it is not so easily quantified.

The relationship between middle leaders and their team was identified as a key factor that influenced middle leaders» effectiveness, as well as good planning and resource management skills.

She coaches school leaders and leadership teams to develop effective instructional practices focused on student achievement, to create systems for organizational effectiveness in management and to create coherence within school districts and schools.

The initiative focuses on comprehensive overhaul of systems that contribute to student achievement, with individual teams led by assistant superintendents, the chief financial officer, the director of pupil services and the chief human resources officer — Joseph Pettiford — who is responsible for implementing hiring, onboarding, management, evaluation and professional learning processes designed to empower educator effectiveness and student performance.

Modeling Distributed Leadership and Management Effectiveness: Primary School Senior Management Teams in England and Wales

The study, «Principal Use of Teacher Effectiveness Measures for Talent Management Decisions,» was conducted by a team of Vanderbilt University researchers.

And insights into talent management effectiveness give HR teams, school leaders and district officials the power to make better decisions about their schools» needs, strategies and futures.

The management software tracks doses taken and records information on symptoms, side effects and evaluates therapy results to help patients consult their health care team, aiming to improve therapeutic effectiveness.

Robert Jones, former longtime head of Goldman Sachs Asset Management's large quant team and now a senior advisor for the team, recently asserted in the Journal of Portfolio Management that both value and momentum signals have been losing their effectiveness as more quant investors managing more assets have entered the fray.

They realize their future is dependant on the next generation's ability to master the arts of leadership, management, team effectiveness, business development and client service.

By actively planning, pricing and managing matters with our pricing and legal project management teams we increase cost - effectiveness and efficiency, whilst developing and maintaining long - lasting client relationships.

Primary areas of focus for AG Consulting in recent months have included: the development of diagnostic tools for team effectiveness; legal department benchmarking; legal department strategy and operating models; legal technology; data, management information and reporting; legal process analysis; and spend analytics.

Tags for this Online Resume: Leadership Abilities, Healthcare Insurance Denials, Registration Requirements, Proficient in Microsoft 2007 - 2010, Excellent Communication Skills, Electronic Database Proficiency, Healthcare Billing and Payments, Ability to Organize and Prioritize, Ability to Audit Medical Records, Focus is on Customer Service and their Experience, Certified Electronic Medical Records and A / R Implementation Specialist and Trainer, Provider Credentialing thru CAQH and / or paper, Medicaid Regulatory Requirements, Medicare Regulatory Requirements, Health Insurance Regulatory Requirements, HIPAA Rules, HIPAA Standards, HIPAA Implementation Guides, Bill Collection and Cash Handling Experience, Coordinate Registration Department, Coordinate Medical Business Office, Transcriptionist, Ability to Troubleshoot Office Equipment including PC's, Fair and objective, Utilizing Ques for Denials will lead to better financial outcokmes, Keeping abreast of regulatory changes will enhance the effectiveness of team goals, Leader in utilizing Microsoft Products - Obtained Employer Certifications, There is a difference in Great Communication Skills vs. Mediocre, Database Management is ongoing, Utilizing the best technologies available on the market will decrease days outstanding and will show employees that the company is willing to be a trendsetter, Prioritizing a day on the way to work can fall apart as soon as you get to work.

Management skills, able to lead a team efficiently and delegate tasks as needed for maximum effectiveness.?

With high impact team of career coaches, human resources specialist, talent managers, and human capital specialist with the expertise in a wide variety of industries we provide innovative and customized HR, talent and career management solutions that meets our vision of effectiveness and accessibility.

An experienced project management professional committed to delivering programs on - time and within budget by improving the effectiveness of project teams through the application of professionally accepted project management methodology, techniques, and tools.

We are a Seattle Management Consulting company, specializing in leadership development, executive coaching, team development and individual effectiveness.

Your management CV should include soft skills that reflect your effectiveness as a leader and a team player.

Elaine Varelas, Keystone Partners» Managing Partner, has over 20 years experience in career consulting and coaching development, and has worked with numerous executive management teams to improve organizational effectiveness.

Even if you have no intentions of changing jobs, working with a career coach to improve your workplace communication skills, conflict prevention and resolution skills, or writing skills can significantly improve your work performance, time management skills, and team effectiveness.

Equipped with top - level sales knowledge and team management to assure effectiveness and efficiency of all operations staff.

RMA ® Montreal, Canada Executive Search Recruiting Firm Resource Management & Acquisitions ™ (RMA ®) is the premiere executive search recruiting firm for small businesses, major corporations, startups, and companies in Montreal, Canada that are interested in maximizing their effectiveness and impacting their bottom line through the creation of a customized executive dream team.

Senior Human Resources Advisor 5/1/2003 — 4/1/2012 Entercomm — Raleigh, NC Built performance effectiveness with groups while focusing on performance and employee management, team development, talent management and recruiting, and change management.

KEY ACCOMPLISHMENTS • Attained appreciation award for Leading & managing a team responsible for conducting periodic internal compliance reviews determining compliance with regulations related to the Bank Secrecy Act, Office of Foreign Assets Control, USA Patriots Act, KYC, etc. • Made independent decisions discussing complex regulatory issues including the LOB impact with management • Coordinated and participated in on - site investment manager and service providers assessing the adequacy and effectiveness of their compliance programs • Supported the preparation of quarterly and annual compliance reports to the Board of Trustees • Stayed abreast of evolving investment advisory regulations and on that basis got a promotion

• Develop and implement policies for the parking lot • Issue parking permits and devise appropriate procedures for distribution of the same • Organize parking registration activities • Collect, count and record the parking fee • Supervise, train and evaluate subordinate employees • Guide and educate the campus community regarding parking procedures and SOPs • Identify and report any suspicious vehicle • Issue and submit periodic parking lot reports to the higher management • Devise and recommend ways to enhance the effectiveness of parking procedures to ensure maximum customer facilitation • Carryout paper work for long term parking requests and issue relevant permit if applicable • Inspect the parking lot physically and ensure proper physical conditions are available for parking • Ensure consumer and vehicle security in the parking lot • Operate parking lot equipment, drive through gates and car lifters appropriately as and when required • Respond to public inquiries and provide relevant information regarding parking protocols • Monitor CCTV footage and report any suspicious activity • Regularly update the members» vehicle data and stamp their permits • Oversee parking lot operations, revenue collection and ticketing procedures • Ensure proper book keeping procedures are being carried out • Conduct minor maintenance of parking lot equipment • Promote and demonstrate high standards of customer service • Issue permits to vendors and other visitors after complete validation of their personal data • Oversee flagging and validation code issuance • Organize training sessions for development and grooming of the team • Assign duties to the parking lot employees and evaluate their performance • Serve as point of contact for parking lot procedures, maintenance and permissions • Allocate separate space for visitors, special guests and handicapped individuals • Manage parking lot budget and meet the maintenance requirements within allocated amount • Devise a proper one way route within the parking area and display informative direction boards to implement the same • Oversee the cleanliness of the parking lot and keep it snow free during winters to facilitate smooth drive in and drive out • Procure and install parking signs and meters etc. • Maintain vehicle owner's data on whose IDs the permits have been issued • Record all drive ins and drive outs with timings in the computerized log system

If you're familiar with any project management methodologies, this can also be an effective way to demonstrate knowledge of team effectiveness.

These roles included managing teams and managing managers of teams in areas such as Technology, Project Management Offices, Organizational effectiveness and training, Process, Procedures, Controls, Compliance, Quality assurance and Au...

Liaising with the Call Center management team to monitor the effectiveness of service policies and practices.

Tags for this Online Resume: Organizational Development, Leadership, Effectiveness, Change Management, Team

Tags for this Online Resume: team player, improve process, enhancing organizational effectiveness, driving profitability, accelerating business growth, passionate about sales, marketing professional, results - oriented, innovative problem solver, strategic planning, process implementation, solution selling, customer service, sales training, needs analysis, team facilitation, communication skills, negotiation skills, presentation skills, motivational skills, interpersonal skills, sales development, program management, leadership by example, enthusiasm, flexibility, humor

Career Summary Successful human resource executive with track record of making positive changes in organizations culture, developing motivated staff, enhancing professionalism, and leading HR operations to an increased organizational effectiveness in the following areas: Team Leadership / Team Development and Talent Management Retention / Recruitment / Change Management / Performance Management / Employee Relations / Succession Planni...

Areas of Expertise IT Management Network Engineering Citrix Engineer \ Administration Active Directory / File Security Manager VMWare Engineer \ Administration Network Design / Architecture Local Area Networks (LAN) Wide Area Networks (WAN Help Desk Management Data Center Management / Design * Altiris Administration System Automation Server Configuration Security Systems Management * Hardware Installation Software Configuration Remote Software Deployment Patch Management * Change Management Project Management Business Process Analysis Business Communications Sales / Marketing Management Risk Management / Disaster Recovery Analyst Statistical Analysis Database Management Policy Development Contract Negotiation * Grant Writing Total Quality Management (TQM) Training & Development TCP / IP Configuration Change Management Monitoring Ability to increase organizational effectiveness and staff skill level through training and awareness of best practices Unique blend of technical experience administrative skills and team - building capabilities Mastery of all phases of project development life cycle including requirements analysis specifications development application design implementation data conversion design review and system testing * Proven ability to communicate effectively with all involved parties to ensure the development of viable business solutions to technical issues Ability to manage complex systems spanning multiple platforms and multiple functionalities * Demonstrated leadership and team - building capabilities in the professional environment as well as through active community involvement * Ability to cultivate trust and respect through open communication and shared goals among various business units

Drove external and internal business critical initiatives, including three different new revenue producing initiatives within a new business sector for the company Proposed, researched and implemented a new enterprise project / portfolio management tool suite to drive inter-departmental execution efficiencies, and firm - wide delivery accountability for the customers Provided management and administrative support for the company's project portfolio planning process, which allowed for the beginning of executive transparency and fact - based decision making Guided team members through the application of new management techniques - such as visual board management and self - organizing team principles - with the goal of increasing team cohesion, communication and ownership Established internal project execution practice improvements to increase departmental effectiveness and staff skills sets.

Observed strict confidentiality and safeguarded all patient - related information.Developed and managed budget and revenue expectations while actively seeking ways to eliminate or reduce expenses.Organized and led weekly personnel meetings with team members.Established and maintained positive relationships with government regulators, residents, families, other area health care providers, physicians and community at large.Minimized staff turnover through appropriate selection, orientation, training, staff education and development.Diligently monitored the QA (Quality Assurance) program to improve performance and maintain high standards of care.Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.Jumped in to fill gaps for on call rotation when necessary.Provided thorough supervision for day - to - day operations of facility in accordance with set policies and guidelines.Actively maintained up - to - date knowledge of applicable state and Federal laws and regulations.Ensured the accuracy of public information and materials.Cooperated with other health related agencies and organizations in community activities.Served as liaison between management, clinical staff and the community.Administered, directed and coordinated the activities of the agency.Created annual goals, objectives and budget and made recommendations to reduce costs.Evaluated patient care procedural changes for effectiveness.

Charted and recorded information in client files.Tracked client movement on and off the unit by documenting times and destinations of clients.Checked facility for open windows, locked doors, malfunctioning smoke detectors and other safety hazards.Quickly responded to crisis situations when severe mental health and behavioral issues arose.Efficiently gathered information from families and social services agencies to inform development of treatment plans.Documented all patient information including service plans, treatment reports and progress notes.Collaborated closely with treatment team to appropriately coordinate client care services.Developed comprehensive treatment plans that focused on accurate diagnosis and behavioral treatment of problems.Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications.Organized treatment projects that focused on problem solving skills and creative thinking.Referred clients to other programs and community agencies to enhance treatment processes.Created and reviewed master treatment and discharge plans for each client.Guided clients in understanding illnesses and treatment plans.Developed appropriate policies for the identification of medically - related social and emotional needs of clients.Assisted clients in scheduling home visits and phone calls and monitored effectiveness of these activities.Evaluated patients for psychiatric services and psychotropic medications.Monitored patients prescribed psychotropic medications to assess the medications» effectiveness and side effects.Evaluated patients to determine potential need to transfer to specialized inpatient mental health facilities.Administered medication to patients presenting serious risk of danger to themselves and others.Conducted psychiatric evaluations and executed medication management for both inpatient and outpatient facilities.Led patients in individual, family, group and marital therapy sessions.Diagnosed mental health, emotional and substance abuse disorders.Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.Consulted with and developed appropriate treatment and rehabilitation plans for dually diagnosed patients.Referenced and used various therapy techniques, including psychodynamic, family systems, cognitive behavioral and lifespan integration psychotherapy.

Core Competencies Business Development • Product Development • Sourcing • Organizational Leadership • Sales Engagement Program Management • Client Requirements • Performance Measurement • Brand Development • Product Design & Selection • Vendor Relations • Market Trends • Forecasting • Negotiation • Product Placement Team Leadership • Strategic Analysis • Communications • Territory Development • Analysis & Planning Account Management • Organizational Effectiveness • Product Management • Cross Functional Team Development & Management • Business Analysis • Operations Improvement • Profit & Volume Growth

Core Competencies Business Development • Product Development • Sourcing • Organizational Leadership • Program Management • Project Planning & Tracking • Scope Management • Resource & Communications Management • Risk & Change Management • Product Optimization • Customer Requirements • Performance Measurement • Brand Development • Product Design & Selection • Vendor Relations • Market Trends • Forecasting • Negotiation Product Placement • Team Leadership • Strategic Analysis • Communications • Customer Satisfaction Mentoring • Territory Development • Analysis & Planning • Account Management • Organizational Effectiveness Product Management • Cross Functional Team Development & Management • Business Analysis

Commonwealth of Pennsylvania (Harrisburg, PA) 1989 — 1991 Legislative Budget & Finance Committee — Analyst - I, Government Auditor (Compliance & Performance Audit) • Conducted government agency audit and research projects utilizing GAGAS • Participated in all aspects of project mission and audit plan development, working closely with agency department heads, senior management, and staff to facilitate audit plan completion • Held responsibility for consolidating and summarizing audit findings as well as official state legislative Committee recommendations and reports • Completed numerous high - profile legislative studies and audit projects including Commonwealth IT purchasing practices, PA Liquor Control Board, and the effectiveness of drug law enforcement • Worked as part of audit and analysis team responsible for preparing the Legislative Statistical Budget Digest annual summary and historical analysis of the Governor's $ 30 billion budget for the Commonwealth of Pennsylvania

Non-Profit Program and Operations Coordinator — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, while executing various program administration functions, overseeing operations and ensuring both efficient organizational communications and processes Collaborate in all phases of strategic planning with other members of management team, including program mission, marketing and public relations, vendor and volunteer management, member services and systems implementation Demonstrate leadership with respect to program direction, fundraising strategies and project management Provide continuous assessment of key considerations, potential issues, and the utilization of available resources, while furnishing oversight and guidance regarding effective donor recruitment and recognition strategies Perform needs - based and situational assessments of policies and procedures to evaluate program effectiveness, improve operational efficiency, manage and reduce costs, and promote both staff and member satisfaction Utilize talent among team members with focused training efforts, effective collaboration and the promotion of a performance - based work environment that leverages individual talents for group benefit Employ support staff to aid in effective marketing, relations, administration and program operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Facilitate the effective execution of all related administrative and financial aspects of non-profit management, while analyzing and presenting important information to executives, stakeholders and other relevant parties Ensure the organization and maintenance of relevant information in confidential, secure, and efficient manner as well as adherence to all stated laws, statutes, policies, procedures and guidelines with application in the non-profit arena Support the creation and implementation of organizational marketing and operations strategies while tracking performance versus internal and external benchmarks, focusing on both program growth as well as cost management Develop and maintain a strong working knowledge of related products, services, techniques and relevant tools

Event Planning and Entertainment Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, performing event administration functions, overseeing client management operations and ensuring both efficient organizational communications and processes Collaborate in all phases of strategic planning with other members of management team and third - party vendors, including resource management, logistics, contract negotiations, marketing and public relations, issue resolution and client services Demonstrate leadership with respect to event direction, artist and talent development, and strategic marketing campaigns Provide continuous assessment of key considerations, potential issues, and resources utilization, while furnishing oversight and guidance regarding effective policies and procedures, process management and participation trends Perform needs - based and situational assessments of policies and procedures, utilizing several tools, to evaluate event effectiveness, improve operational efficiency, manage and reduce costs, and promote both employee and client satisfaction Identify and utilize talent among team members with focused training efforts, targeted professional recruitment, and the promotion of a performance - based work environment that leverages individual talents for group benefit Develop and supervise support staff to aid in effective marketing, relations, administration, and event operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Promote the effective execution of all administrative and financial aspects of event and client management, while analyzing and presenting important information to executive staff, client representatives, stakeholders, and other relevant parties Address key client and management queries and resolve them in an expedited manner, promoting sustained client growth through retention, word - of - mouth marketing and the attainment of talent engagements Create and implement client marketing and operational strategies while tracking performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of related products, services, techniques and releManagement — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, performing event administration functions, overseeing client management operations and ensuring both efficient organizational communications and processes Collaborate in all phases of strategic planning with other members of management team and third - party vendors, including resource management, logistics, contract negotiations, marketing and public relations, issue resolution and client services Demonstrate leadership with respect to event direction, artist and talent development, and strategic marketing campaigns Provide continuous assessment of key considerations, potential issues, and resources utilization, while furnishing oversight and guidance regarding effective policies and procedures, process management and participation trends Perform needs - based and situational assessments of policies and procedures, utilizing several tools, to evaluate event effectiveness, improve operational efficiency, manage and reduce costs, and promote both employee and client satisfaction Identify and utilize talent among team members with focused training efforts, targeted professional recruitment, and the promotion of a performance - based work environment that leverages individual talents for group benefit Develop and supervise support staff to aid in effective marketing, relations, administration, and event operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Promote the effective execution of all administrative and financial aspects of event and client management, while analyzing and presenting important information to executive staff, client representatives, stakeholders, and other relevant parties Address key client and management queries and resolve them in an expedited manner, promoting sustained client growth through retention, word - of - mouth marketing and the attainment of talent engagements Create and implement client marketing and operational strategies while tracking performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of related products, services, techniques and relemanagement operations and ensuring both efficient organizational communications and processes Collaborate in all phases of strategic planning with other members of management team and third - party vendors, including resource management, logistics, contract negotiations, marketing and public relations, issue resolution and client services Demonstrate leadership with respect to event direction, artist and talent development, and strategic marketing campaigns Provide continuous assessment of key considerations, potential issues, and resources utilization, while furnishing oversight and guidance regarding effective policies and procedures, process management and participation trends Perform needs - based and situational assessments of policies and procedures, utilizing several tools, to evaluate event effectiveness, improve operational efficiency, manage and reduce costs, and promote both employee and client satisfaction Identify and utilize talent among team members with focused training efforts, targeted professional recruitment, and the promotion of a performance - based work environment that leverages individual talents for group benefit Develop and supervise support staff to aid in effective marketing, relations, administration, and event operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Promote the effective execution of all administrative and financial aspects of event and client management, while analyzing and presenting important information to executive staff, client representatives, stakeholders, and other relevant parties Address key client and management queries and resolve them in an expedited manner, promoting sustained client growth through retention, word - of - mouth marketing and the attainment of talent engagements Create and implement client marketing and operational strategies while tracking performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of related products, services, techniques and relemanagement team and third - party vendors, including resource management, logistics, contract negotiations, marketing and public relations, issue resolution and client services Demonstrate leadership with respect to event direction, artist and talent development, and strategic marketing campaigns Provide continuous assessment of key considerations, potential issues, and resources utilization, while furnishing oversight and guidance regarding effective policies and procedures, process management and participation trends Perform needs - based and situational assessments of policies and procedures, utilizing several tools, to evaluate event effectiveness, improve operational efficiency, manage and reduce costs, and promote both employee and client satisfaction Identify and utilize talent among team members with focused training efforts, targeted professional recruitment, and the promotion of a performance - based work environment that leverages individual talents for group benefit Develop and supervise support staff to aid in effective marketing, relations, administration, and event operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Promote the effective execution of all administrative and financial aspects of event and client management, while analyzing and presenting important information to executive staff, client representatives, stakeholders, and other relevant parties Address key client and management queries and resolve them in an expedited manner, promoting sustained client growth through retention, word - of - mouth marketing and the attainment of talent engagements Create and implement client marketing and operational strategies while tracking performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of related products, services, techniques and relemanagement, logistics, contract negotiations, marketing and public relations, issue resolution and client services Demonstrate leadership with respect to event direction, artist and talent development, and strategic marketing campaigns Provide continuous assessment of key considerations, potential issues, and resources utilization, while furnishing oversight and guidance regarding effective policies and procedures, process management and participation trends Perform needs - based and situational assessments of policies and procedures, utilizing several tools, to evaluate event effectiveness, improve operational efficiency, manage and reduce costs, and promote both employee and client satisfaction Identify and utilize talent among team members with focused training efforts, targeted professional recruitment, and the promotion of a performance - based work environment that leverages individual talents for group benefit Develop and supervise support staff to aid in effective marketing, relations, administration, and event operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Promote the effective execution of all administrative and financial aspects of event and client management, while analyzing and presenting important information to executive staff, client representatives, stakeholders, and other relevant parties Address key client and management queries and resolve them in an expedited manner, promoting sustained client growth through retention, word - of - mouth marketing and the attainment of talent engagements Create and implement client marketing and operational strategies while tracking performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of related products, services, techniques and relemanagement and participation trends Perform needs - based and situational assessments of policies and procedures, utilizing several tools, to evaluate event effectiveness, improve operational efficiency, manage and reduce costs, and promote both employee and client satisfaction Identify and utilize talent among team members with focused training efforts, targeted professional recruitment, and the promotion of a performance - based work environment that leverages individual talents for group benefit Develop and supervise support staff to aid in effective marketing, relations, administration, and event operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Promote the effective execution of all administrative and financial aspects of event and client management, while analyzing and presenting important information to executive staff, client representatives, stakeholders, and other relevant parties Address key client and management queries and resolve them in an expedited manner, promoting sustained client growth through retention, word - of - mouth marketing and the attainment of talent engagements Create and implement client marketing and operational strategies while tracking performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of related products, services, techniques and relemanagement, while analyzing and presenting important information to executive staff, client representatives, stakeholders, and other relevant parties Address key client and management queries and resolve them in an expedited manner, promoting sustained client growth through retention, word - of - mouth marketing and the attainment of talent engagements Create and implement client marketing and operational strategies while tracking performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of related products, services, techniques and relemanagement queries and resolve them in an expedited manner, promoting sustained client growth through retention, word - of - mouth marketing and the attainment of talent engagements Create and implement client marketing and operational strategies while tracking performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of related products, services, techniques and relevant tools

Core Competencies Business Development • Product Development • Sourcing • Organizational Leadership • Social Media • Sales Engagement • Program Management • Customer Requirements • Performance Measurement • Brand Development • Product Design & Selection • Vendor Relations • Market Trends Forecasting • Negotiation Product Placement • Team Leadership • Strategic Analysis • Communications Customer Satisfaction Mentoring • Territory Development • Analysis & Planning • Account Management Organizational Effectiveness Product Management • Cross Functional Team Development & Management • Business Analysis • Operations Improvement • Profit & Volume Growth • Employee Relations

Business Analyst — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, performing critical operational, support and administrative analysis functions while ensuring efficient organizational communications and on - going process enhancements Collaborate in all phases of strategic planning with other members of management team, including document and inventory control, data management strategies, sales support, customer relations, issue resolution and industry competition Provide continuous assessment of critical business processes, while furnishing oversight and guidance regarding efficiency and performance optimization considerations Perform needs - based and situational assessments of policies and procedures to improve operational effectiveness, manage and reduce costs, promote both employee and client satisfaction, and ensure adherence to related quality control and profitability standards Utilize talent among team members with focused collaboration and the promotion of a performance - based work environment that leverages individual talents for group benefit Employ support staff to aid in effective administrative operations, report management, scheduling and other relevant functions, delegating important tasks and assignments while providing timely follow - up to ensure task completion Support the effective execution of all financial aspects of business management, while analyzing, synthesizing and presenting important information to executive staff, stakeholders and other relevant parties Address key client, personnel and management queries and resolve them in an expedited manner, promoting sustained operational growth through staff communication and the leveraging of available resources Create and implement performance and efficiency benchmarks while tracking progress versus established industry metrics Maintain a strong working knowledge of products, services, techniques and relevant tools, while committing to continued advanced technical education with respect to complex concepts and studies as related to job Act as a liaison between clients, vendors, support staff, and other management partners to facilitate information flow and drive efficiency

Professional Experience JP Morgan Chase (Tempe, AZ) 3/2006 — Present Assistant Vice President — Prime Securitized Collections (4/2010 — Present) • Recommend and implement specific procedures to ensure maximum effectiveness and efficiency of service, while establishing efficient operational policies, technological support systems and budgets • Assist in long - term strategic planning for related departmental section, ensuring the attainment of all departmental goals through detailed reporting, trend utilization, and performance tracking • Hold responsibility for the compilation and analysis of statistical data relative to unit productivity, monitoring live calls and providing feedback to staff, coaching, and issue resolution concerning collection and loss mitigation activities • Manage various teams of supervisors, including personnel issue resolution and functional task delegation • Utilize exceptional problem solving abilities while dealing with conflicting financial and personnel variables, developing and recommending viable courses of action as required • Ensure timely performance management of all staff, communicating expectations and closely supervising job functions • Travel to Manila to train staff on loss mitigation processes, train supervisors on procedural adherence, develop customer satisfaction, negotiations, and conflict management documents, and facilitate training class utilization

Several years» experience as a manager or team leader, delivering strong management support and advice and maximising team and operational effectiveness.