How a practice
management technique called knowledge strategy can help law firm leaders achieve strategic goals — ideas from a former AmLaw 20 senior partner.
Not exact matches
Dr Sarah Thomas, Professor Peter Thomas and colleagues from the BU Clinical Research Unit, along with collaborators from the Dorset MS Service at Poole Hospital, have developed a group - based fatigue
management programme for people with MS
called FACETS (Fatigue: Applying Cognitive behavioural and Energy effectiveness
Techniques to lifeStyle).
The reason that today's big data sets pose problems for existing memory
management techniques, explains Saman Amarasinghe, a professor of electrical engineering and computer science, is not so much that they are large as that they are what computer scientists
call «sparse.»
This particular micro-eLearning
technique is ideal in situations that
call for the demonstration of a specific skill or task, such as if you are trying to instruct an employee on how to handle various aspects of risk
management within the corporation or how to successfully handle customer complaints.
In one comparison of learning certain
management techniques, performance of teams led by people who had learned through a simulation
called Virtual Leader, by Simulearn, beat the teams whose managers had learned via the standard method (coaching) by a margin of 22 percent.
Indeed, a recent research review by Marvin Berkowitz and Melinda Bier of the University of Missouri (at St. Louis) found that the most common topic in today's character education programs is «social - emotional content» — in particular, what they
call «personal improvement / self -
management and awareness (self - control, goal setting, relaxation
techniques, self - awareness, emotional awareness).»
They get
called back to school to learn about the latest curriculum, reading strategies or behavior -
management techniques.
What hackers manage to achieve was to crack Apple's FairPlay digital rights
management (DRM) system with a
technique called FairPlay Man - in - the - Middle, as shown in the image below.
A friend told her about a nonprofit
called Year Up, which teaches such career skills as resume writing, interview
techniques and time
management.
In addition to this, I have been actively
called upon to handle complicated cases that require much in terms of implementation of life support
techniques, owing to my wide - ranging experience in anesthetic administration and
management.
Duties and Responsibilities: include, but are not limited to: • Patient Relations • Assures timeliness of services rendered to patients • Clearly informs patient the name of physician who will render services • Arranges for and assists patients in understanding instructions for all ancillary services • Listens to complaints from patients regarding services rendered • Demonstrates adequate triage
technique in handling telephone
calls from patients and inquiries regarding services rendered • Appropriate
management of filing records, recording telephone
calls and prescription refill information in electronic medical records • Checks floor stock and sample medications, discards expired medications appropriately, re-orders as needed • Demonstrates accurate knowledge in
management of emergency situations • Assists patient to room • Looks after patient's comfort while on premises • Maintains availability to examining Physician as needed.
Highlights Excellent sales
techniques National account
management Top - ranked sales executive Cold
calling Adept -LSB-...] Continue Reading →
SUMMARY OF QUALIFICATIONS • Three years of experience working as an Animal Control Officer at the City of New York • Greatly skilled in responding to
calls for service to enforce local and state animal control laws • In depth knowledge of preparing investigative reports and issuing citations • Hands on experience in performing special patrol and other animal control functions • Thorough understanding of Animal Behavior
management techniques
I have a comprehensive knowledge of
management techniques, computer /
call center technology and understand how to maintain exceptional levels of customer satisfaction.
PROFESSIONAL EXPERIENCE 1st
Management Services, Los Angeles • CA 2011 — Present Account Executive Provide strategic account acquisition and retention initiatives utilizing cold
calling techniques, area networking with community business entities and clients, e-mail blasts, arranging appointments, and utilize Goldmine to build large database of current and potential clients as a strategic outside sales representative.
Tags for this Online Resume:
Call Center, Software,
Management, Planning, Policies and Procedures, Program
Management, Strategic Planning, Training, Training
Techniques, Troubleshooting
My three years of prior experience in
management and my recent B.A. in Urban Studies provide qualifications that lead me to believe I would be an ideal candidate for the position and a great addition to City Uplift.In the job description, you
call for applicants who meet requirements such as prior experience in community organization, ability to coordinate events, and familiarity with fundraising
techniques.
AREAS OF EXPERTISE * Account
Management * Market Share Expansion * Prospecting / Cold
Calling * Dealer Development * Product Training and Placement * Trade Show
Management * Reseller Accounts * Upselling / Consultative Sales * Sales & Contact Reports * Customer Base Expansion * Sales & Distribution Channels * Sales Closing
Techniques * Territory Sales
Management * Public Relations and Promotions * Business - to - Business Sales *...
Core Competencies Business Development • Sales
Management • Marketing • Product
Management • Budget & Forecasting Key Account
Management • Strategic Alliance
Management • Product Launches • Communications Contract & Price Negotiation • Motivation & Leadership • Branding & Positioning • Market Trends • Territory Development • Client Relations • Operations
Management • Program & Product Development • Development & Facilitation • Sales
Techniques & Strategies • Networking & Referrals • Cold
Calling & Prospecting Business & Revenue Growth • Conflict & Issue Resolution • Ethics & Integrity
Provided superior Account
Management for existing accounts, and successfully opened new doors utilizing training tools, selling tips and strategies, salon profiting and cold
calling techniques.
Promoted and sold salon services and products.Recommended home care hair regimens and treatments.Used state - of - the - art
techniques in coloring and treating hair.Promptly fielded all incoming phone
calls and scheduled appointments.Operated cash register to receive payments from customers.Briefed employees about the salon's success and announced monthly sales goals.Trained multiple new stylists and assistants.Completed manual and computerized scheduling, bookkeeping and inventory
management procedures.
Charted and recorded information in client files.Tracked client movement on and off the unit by documenting times and destinations of clients.Checked facility for open windows, locked doors, malfunctioning smoke detectors and other safety hazards.Quickly responded to crisis situations when severe mental health and behavioral issues arose.Efficiently gathered information from families and social services agencies to inform development of treatment plans.Documented all patient information including service plans, treatment reports and progress notes.Collaborated closely with treatment team to appropriately coordinate client care services.Developed comprehensive treatment plans that focused on accurate diagnosis and behavioral treatment of problems.Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications.Organized treatment projects that focused on problem solving skills and creative thinking.Referred clients to other programs and community agencies to enhance treatment processes.Created and reviewed master treatment and discharge plans for each client.Guided clients in understanding illnesses and treatment plans.Developed appropriate policies for the identification of medically - related social and emotional needs of clients.Assisted clients in scheduling home visits and phone
calls and monitored effectiveness of these activities.Evaluated patients for psychiatric services and psychotropic medications.Monitored patients prescribed psychotropic medications to assess the medications» effectiveness and side effects.Evaluated patients to determine potential need to transfer to specialized inpatient mental health facilities.Administered medication to patients presenting serious risk of danger to themselves and others.Conducted psychiatric evaluations and executed medication
management for both inpatient and outpatient facilities.Led patients in individual, family, group and marital therapy sessions.Diagnosed mental health, emotional and substance abuse disorders.Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.Consulted with and developed appropriate treatment and rehabilitation plans for dually diagnosed patients.Referenced and used various therapy
techniques, including psychodynamic, family systems, cognitive behavioral and lifespan integration psychotherapy.
Customer Service Supervisor Duties & Responsibilities Create training / development plans for staff and service team members, providing on - going performance feedback Provide continuous assessment of service associates, while furnishing oversight and guidance regarding effective issue resolution and customer
management techniques Interact with customers in a professional manner to improve the client experience Perform need - based client assessment to provide effective solution Generate referrals and consistent repeat business through effective service Maintain a strong working knowledge of the product and respective marketplace Address client queries and resolve customer issues in an expedited manner Act as a liaison between clients and other staff members and departments Manage phone systems, and direct incoming
calls to their appropriate channels Provide on - site support to other staff and coordinate all daily business efforts Assist
managements with various duties as assigned
Call Center Manager — Duties & Responsibilities Generate increased revenue through outbound program development and effective hiring, training, and scheduling of staff, working efficiently with staffing agencies and outside vendors Create training / development plans for staff, sales, and service team members, providing on - going performance feedback Perform continuous assessment of service and call center associates, while furnishing oversight and guidance regarding effective sales and customer service techniques Develop and maintain quality assurance program to improve end - user satisfaction and drive revenue growth Collaborate effectively with senior management and related departments, including marketing, human resources, and finance Maintain a strong working knowledge of the product and respective marketplace, utilizing technology to improve operating efficiencies Organize purchase orders, invoices, cost budgets, and other important performance documentation to give accurate performance guidance to management Provide oversight to call back programs, catalog inventories, and web - site offer
Call Center Manager — Duties & Responsibilities Generate increased revenue through outbound program development and effective hiring, training, and scheduling of staff, working efficiently with staffing agencies and outside vendors Create training / development plans for staff, sales, and service team members, providing on - going performance feedback Perform continuous assessment of service and
call center associates, while furnishing oversight and guidance regarding effective sales and customer service techniques Develop and maintain quality assurance program to improve end - user satisfaction and drive revenue growth Collaborate effectively with senior management and related departments, including marketing, human resources, and finance Maintain a strong working knowledge of the product and respective marketplace, utilizing technology to improve operating efficiencies Organize purchase orders, invoices, cost budgets, and other important performance documentation to give accurate performance guidance to management Provide oversight to call back programs, catalog inventories, and web - site offer
call center associates, while furnishing oversight and guidance regarding effective sales and customer service
techniques Develop and maintain quality assurance program to improve end - user satisfaction and drive revenue growth Collaborate effectively with senior
management and related departments, including marketing, human resources, and finance Maintain a strong working knowledge of the product and respective marketplace, utilizing technology to improve operating efficiencies Organize purchase orders, invoices, cost budgets, and other important performance documentation to give accurate performance guidance to
management Provide oversight to
call back programs, catalog inventories, and web - site offer
call back programs, catalog inventories, and web - site offerings