Not exact matches
It will not take long at all before an employee
of yours displays behavior counter to your
managerial or
company policies, or you are presented with a complaint
of some kind.
Management Trainees are required to be fast learners because they are professional workers, who are trained in the
policies and procedures
of a
company so that they can perform well in a
managerial position.
Summary:
Managerial * Led 9 analysts - Fashioned Helpdesk Run Book and procedural manual - attained input / review from
company Incident Manager - all 9 subordinates trained in acceptable
policies * Handled full Life Cycle tier 1 support for client - optimized their business and technical applications created 82 distinct procedures authored statistical reports - cultivated client growth as seen by an increase
of support calls from 800...
Retail Sales Manager — Duties & Responsibilities Oversee customer service and sales staff ensuring efficient, effective, and profitable operations Design and implement staff development programs to enhance sales and customer service skills Train employees in corporate branding and
company policies and procedures Consistently meet or exceed sales goals through networking, in person sales, trade shows, and other tactics Develop and implement
company marketing, public relations, and promotional strategies Identify
company operational challenges and overcome obstacles through strong
managerial skills Represent
company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and
company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Oversee multimillion dollar inventory and product replenishment Manage
company financial records providing detailed, accurate account
of transactions and financial health Provide additional operational support including communications, data entry, and other tasks as needed
Midwest Steel Blanking (Lombard, IL) 07/2004 — 08/2008 Director
of Operations • Oversaw daily operations and management
of 40 employees including 2 project managers • Served as an advisor to the President on all critical and strategic issues • Led presentations to banks, governmental agencies, potential investors, and large volume customers • Oversaw production, maintenance, quality control, and all other dealings with all outside vendors • Negotiated all insurance
policies and contracts concerning account receivables and insurance related claims • Developed the ISO 9000 quality manual and OSHA safety awareness programs, training, and documentation • Trained future managers
of the
company in professional skills,
managerial decision making, and business communications • Designed and implemented a new inventory control systems for managing raw - material and finished - goods • Ensured cost control limiting the direct expenses incurred and indirect impacts such as inefficiencies, downtime, and waste • Over a 3 year period, reduced the account receivables insurance premium from $ 55K to $ 13K / year • Renegotiated all other insurance contracts for better coverage and reduced premiums by 20 % • Reduced «outside parts manufacturing» cost by 50 % • Maintained the cost
of all supplies at the 2004 levels • Instituted production reporting and operational data analyses for decision making • Reduced down time by 60 %, overall operation's cost by 4.5 %, and scrap generation by 3 % • Developed ISO 9001 quality manuals and handled external annual audits • Introduced safety procedures and training programs