And no less than President Barack Obama said Canada had proven itself to be «a pretty good
manager of the financial system and the economy in ways that we haven't always been here in the United States.»
These changes are recognition that central banks are no longer the stage
managers of the financial system, hidden in the wings.
Not exact matches
Wall St villains now saviours Wall Street fund
managers - the very people blamed for the sub prime crisis that sparked the global economic meltdown - will be given an almost free ride to buy $ US1 trillion worth
of toxic assets crippling the
financial system.
Unregulated, and closed to investment from all but the very rich and very well connected, they're famous for their robust returns, but more infamous for their spectacular busts, their
managers» extravagant new - gilded - age lifestyles, and their influence, real and imagined, on the workings
of the
financial system.
As
managers and academic researchers have tried to remedy the inadequacies
of current performance measurement
systems, some have focused on making
financial measures more relevant.
Risk
managers in the
financial services industry are skittish about what they perceive as a heightened chance for high - impact event hitting the global
financial system hard and they're naming potential cyber attacks as one
of the biggest drivers for that increased risk.
A new survey out today by the Depository Trust & Clearing Corporation (DTCC) shows that 61 %
of risk
managers believe that over the last six months, the probability
of an event that turns over the entire global
financial system's applecart just went up.
A graduate
of the ICMA Centre in Reading (UK), he has worked in
financial markets in various capacities since 2001: as a technical analyst, portfolio
manager, trading
system developer and consultant.
In addition, mergers and acquisitions within the
financial services sector, relaxation
of regulations to permit a wide range
of «specialized» exchanges (including some which are set up to allow computers to trade with each other), and
systems allowing big institutional investors like banks, mutual funds, pension funds and money
managers to exchange shares directly have pretty much eliminated the differences between the exchanges.
«Pension fund
managers across the country have cut or eliminated exposure to these overpriced and underperforming investments, while the Office
of the New York State Comptroller has stood still and spent pension
system funds chasing performance that continues to fall far short,» said
Financial Services Superintendent Maria Vullo.
Recognize that DPS is at risk for
financial collapse and develop a plan to replace DPS with a community «portfolio
manager» board and superintendent who will see their role as overseeing a citywide
system of high - quality schools rather than operating schools directly.
Ms. Nadel - Hayes joins Envision after nearly nine years at OUSD, including
Financial Services Director in the Budget Department, where she developed and implemented a budget monitoring and management
system for 86 schools and 40 departments, and as
Manager of Operations Support leading a team
of coaches charged with optimizing operational
systems at schools across the district.
The emergency
manager appointed to put Detroit's troubled public school
system on a firmer
financial footing said on Thursday he was sending layoff notices to all
of the district's 5,466 unionized employees.
In Detroit Public Schools, the Detroit Federation
of Teachers threatened to strike when the emergency
financial manager called for teacher merit pay and an end to the seniority
system.
Benefits: By paying the smaller balances first, you create a reward
system that encourages you to keep going, says Melissa Brennan,
manager of financial planning at Vogel Financial Advisors in Richardso
financial planning at Vogel
Financial Advisors in Richardso
Financial Advisors in Richardson, Texas.
A recent survey
of Canadian chartered
financial analysts indicates a strong confidence in the Canadian
financial system — but also a skepticism about the ethical integrity
of our
financial advisers, who ranked only slightly above hedge fund
managers for «integrity.»
At Orcam we believe asset
managers should understand the macro monetary and
financial system in order to reduce the risk
of making portfolio management errors.
Previously, he worked as a Project
Manager at BITS, a division
of the
Financial Services Roundtable, where he managed initiatives pertaining to payments system security and combatting financi
Financial Services Roundtable, where he managed initiatives pertaining to payments
system security and combatting
financialfinancial fraud.
Piers Reynolds Qualified: 2003 Made partner: 2014 Key cases: Advising a global wealth
manager in an FCA enforcement investigation into
systems and controls surrounding the suitability
of advised sales
of structured products; advising a major
financial institution in mis - selling claims arising in multiple jurisdictions.
He works across senior level finance recruitment at director and «head
of» level, as well as other roles such as
financial controllers, commercial and business
managers, finance
systems managers and pricing specialists.
Previous experience also includes
manager of corporate accounting,
financial systems implementation treasury and risk management at Executone Isotec, an industry - leading communication hardware firm.
Join Helen Brenchley,
Financial Systems Manager, Allens; Jacob Morvay, CFO, Frost Brown Todd; Scott Hunt, Director
of Financial & Accounting
Systems, Arnold & Porter, Kaye Scholer; and Tony S. Draksic, CIO, Goldberg Segalla as they trade perspectives on what disrupts the business
of law, and where they see the growth
of the agile organization in five years» time.
There is a «strong case» for authorities to rein in digital currencies because
of their links to the established
financial system, Bank for International Settlements General
Manager Agustin Carstens said.
Coinbase general
manager and GDAX head Adam White explained in a blog post that the exchange will add assets which it considers to align with the framework and «promote our mission
of creating an open
financial system for the world.»
The duties
of the
financial manager are: developing and studying information to assess the
financial condition
of companies, analyzing data regarding the expenses in order to plan the budgets, examining and evaluating the
system of reporting finances, choosing the best insurance agents and developing strong relations with customers.
The Accounting
Manager is responsible for overseeing and managing the daily operations
of the general ledger accounting team that includes, but is not limited to, ensuring compliance with accounting policies and procedures, performing complex various accounting functions, supervising the accounting and reporting
system activities, and preparing accurate
financial transactions postings and
financial reports.
Payroll
Managers take care
of payroll
systems, prepare and check payroll related documents, and maintain accurate account balances in accordance with standard legal,
financial, and administrative guidelines.
By means
of numerous assignments and workshops, this career growth course teaches the students about several subjects such as, aiming and administrating goals, individual finances, characterizing superiority
of performance in the place
of work, identifying the significance
of relational communiqué and gaining knowledge about when and where to employ it for obtaining the most valuable result, evaluating and appreciating the steps involved in the service processes from an
manager's view point, introducing thriving tools for
system and career search in the present hard - hitting
financial system, knowing the conception in the wake
of interviewing, giving right answers to those tricky questions, distinguishing several skill - set features and preparing vital marketing credentials such as, resume preparation, writing cover letter and thanks letter for entering and defending the students career.
Premier Relationship
Manager (AVP) 2008 — 6/2010 Utilized customer relationship management
system to create sales opportunities within a full range
of consumer and commercial
financial products to premier customers.
• Looking for a position
of Finance
Manager at Pepco Holdings where I may use my
system evaluation skills and research acumen in order to provide the company with a high level
of financial systems support
Training: 2011: SYS 101 Fundamentals
of Systems Planning, Research, Development and Engineering (35 CLPs); SYS 202 Intermediate
Systems Planning, Research, Development and Engineering (30 CLPs); CLM 003 Overview
of Acquisition Ethics (2 CLPs); CLM 039 Foundations
of Government Property (1.5 CLPs); CLM 047 Fiscal and Physical Accountability and Management
of DoD Equipment (2 CLPs) 2010: Strategic Planning and Performance Measurement (24 CPEs); From Tactical to Strategic Thinking (24 CPEs); Critical Thinking for Problem Solving (24 CPEs) 2009: The Legislative Process: Working with Congress (8 CPEs); Appropriations Law in the Defense Environment (16 CPEs); Federal
Financial Management Overview (24 CPEs); 2009 Business
Manager's Conference (16 hrs); Leading People Senior Executive Seminar (24 CPEs)
Maintained strong business relationships and collaborate effectively throughout the [company name]
System and with external
financial managers to secure contracts, implement new and amended contracts, and provide
financial reporting and analysis
of oncology grants
Create this Resume Kristine Cordell4451 Tea Berry LaneMarion, WI 54950 (666)
[email protected] financial practitioner actively seeking for an opportunity to work in a reputable firm as an Audit
Manager where expertise can be manifested thru revenue and expense audit tasksSummary
of QualificationsExcellent communication and interpersonal skillsExcellent organization skillsExpertise in various computer application and operating
systems related to -LSB-...] Continue Reading →
Administrative Technician III for Texas Department
of Transportation: - Implement improved and time saving procedures; consistently reduce overhead costs, improve workflow and increase office efficiency - Create and maintain a database
of public assistance complaints; assign an internal investigator to each case and follow - up once closed - Developed and monitor a calendar
system using PowerPoint where accurate records
of vacation / sick leave / comp time used and accrued are tracked month - to - month for comparison with monthly time sheets - Answer inquiries from the general public, vehicle storage facility operators, motor carriers, the trucking industry and other state / federal agencies regarding rules, laws and regulations governing the issuance
of motor carrier credentials - Prepare correspondence (email and written) and review for completeness and correctness - Field calls and manage administration, resolve a wide - range
of staff dilemmas and challenging situations on a daily basisPrincipal Administrative Assistant for Solar Turbines, Inc.: - Provided support to Directors, Department
Managers, Project
Managers and Project Engineers as well as international personnel - Maintained detailed calendars
of appointment schedules for business meetings, conferences, domestic / international travel arrangements and special events - Expertly ran this fast - paced, large office encompassing office and structure maintenance, scheduling
of machine / equipment service and repairs, and ordering and stocking office supplies; updated and maintained department web pages - Compiled, created and distributed
financial reports and PowerPoint presentations - Edited and formatted technical documentation and maintained filing
systems - Coordinated extensive domestic and international travel arrangements, including air, hotel, car and meeting locations - Planned departmental meetings, special events and office movesSenior Administrative Assistant for Solar Turbines, Inc.: - Supported Department
Manager and Supervisors, Manufacturing Engineers and shop personnel - Tracked and monitored pending and confidential correspondence and
financial information - Prepared apprenticeship packets for distribution; received applications, recorded data, and set - up and coordinated Differential Aptitude Tests; notified applicants
of test results and set - up initial interviews - Coordinated special events; managed information
systems and maintained web pages; oversee special projects - Resolved office obstacles, communication barriers and complicationsSenior Program Assistant for Solar Turbines, Inc.: - Photographed, downloaded and printed digital pictures
of parts, processes and people involved in Rotor CAM area - Created and produced departmental newsletter; initiated Receiving Inspection Records Retention process (scanned records onto CD for easy and accessible retrieval and storage)- Set - up and coordinated meetings and special events; created slide show presentations and maintained web pagesPage 2
• Assigned tasks, supervised and reported fiscal / personnel status to the management • Assumed a lead role in coordinating meetings and events with multiple
managers / offices • Collaborated inter-departmental communication & resourcefully met deliverable deadlines and accomplished tasks • Collected cash transmittals from various county departments, issued receipts, made necessary deposits and prepared entries to be recorded into the
financial MIS • Competently did support work for the senior
managers, performing highly complex administrative functions • Conducted admin related research & maintained expense reports • Coordinated activities across numerous business groups, providing support for program and project management • Determining work priorities and schedules, examined correspondence and supervised employees engaged in obtaining and dispersing information • Efficiently handled multiple priorities and flexibly adapted to changing priorities and demands
of management and clients alike • Gathered data relevant to projects for the senior management • Handled and distributed all incoming mail to appropriate departments • Made necessary arrangements for special guests; received guests in the absence
of the administration department
manager • Maintained high level
of confidentiality in a professional manner • Managed extremely heavy scheduling
of administrative work • Met and greeted clients and affiliates during on site meetings • Monitored office equipment such as computers, phone
systems and electronics and coordinated maintenance issues • Ordered, received, stored and distributed office supplies while accurately maintaining supply - inventory • Arranged briefing materials for meetings, proposals, presentations and calls • Prepared complicated documents and presentations • Processed and reviewed routine paperwork and entered data into the database • Provided support and guidance to newly hired clerical employees and administrative staff • Statistically analyzed information gathered by assistants, preparing charts, graphs & administrative reports • Utilizing arithmetic knowledge, calculated & prepared & coded billings, verifying receipts • With superior interpersonal and customer service skills, handled time - sensitive & stressful situations related to customers
Spartan College, Fort Hood, TX 5/2012 — Present College Student Worker • Greet students and their families and guardians as they arrive at the front desk • Inquire into their purpose
of visit and provide them with detailed information on the academic services offered • Assist students in choosing the right courses and provide support by eliciting enrollment information • Inform students
of onboard facilities and services such as on - campus residence and
financial aid • Assist the school staff with the setup and breakdown
of special events such as convocations and annual plays • Provide support to the librarian in overseeing and tidying up the library area • Oversee the school supplies inventory
system, communicating stock situations to the
manager • Provide clerical support such as copying and scanning documents, handling records and performing data entry work
PROFESSIONAL SUMMARY 20 + years
of experience within the Information Technology and Telecommunications field with experience as a Technical Delivery
Manager Project
Manager Professional Services Senior Consultant Pre-Sales
Systems Engineer, and Field Engineer covering, Entertainment,
Financial, Government and Healthcare verticals and ecommerce arena.
Here's an example
of a keyword - rich professional headline: Senior Project, Program
Manager — Process Design,
Financial Analysis, IT & Data
Systems, Risk Exposure, Six Sigma, Agile.
Summary: Information Technology professional with over 25 + years
of experience as an Consulting
Manager, DBA, IT Infrastructure
Manager,
Financial Analysis, Program and Senior Project Managing both large (100 + Million) and small
system development efforts.
SKILLS SUMMARY * Working knowledge
of: * Craneware Charge Master Toolkit - cpt coding * Pysis OR
manager - OR supply dictionary and Case Record * Siemens Invision -
Financial billing
system * Soarian Clinical - Patient Clinical billing
system * Windows 200...
IT Technology
Manager with twelve years
of progressive experience and responsibility managing multi-platform
systems, networks and data centers in businesses such as
financial services, consulting, call centers, web hosting and hardware / software operations.
Senior Level Program / Project
Manager and / or
System Architect with over thirty - two years
of extensive experience and knowledge in the management and development
of financial and general business applications with a particular expertise in banking insurance and credit card processing.
I desire a role as a general
manager, I have done many years
of financial reporting, computer
systems changes, excel spreadsheets, etc..
NUFIC (City, ST) 2000 — 2004 Operations Supervisor • Consistently promoted for excellence in
financial management and team leadership • Selected to serve as Operations Supervisor for the Surety profit unit • Manage all operational activities ensuring efficient National Union business operations • Review business practices and procedures to effectively analyze underwriting needs • Implement operational strategies to ensure that Account
Managers meet team goals • Create monthly, quarterly and yearly reports and assist Divisional President with budgets and forecasts • Generate premium coding and accounts receivable reports • Oversee the underwriting staff to ensure timely collection
of premiums from brokers • Monitor and analyze bond
system activity to remedy unfavorable bond issuance delays • Manage and train underwriting technicians ensuring compliance with all corporate protocols
The Chasm Group, LLC and Chasm Institute, LLC (San Bruno, CA) 1997 — 2008 Business Operations
Manager • Managed all daily operational tasks for leading multi-million dollar high - tech market strategy consultancy, while providing executive administration to C - level executives and venture capital partners • Developed and managed the firm's annual budget, proposing and implementing expense cuts, producing monthly reports and
financial statements, and coordinating with CPA firm for accurate and timely filings • Oversaw all client relationship management efforts while cultivating new business efforts from concept to implementation, providing high - quality service in sales efforts while utilizing new lead tracking
system • Negotiated and managed all contracts, stock grants, and financing arrangements, working closely with outside counsel to draft legal documents and resolve LLC - and proprietary - related issues • Led three office space build - outs and two office relocations, managing all aspects
of each process under aggressive timeline and budget expectations • Reduced firm telecom expenses by 22 % by streamlining IT objectives, including migration to VOIP phone
system, software / hardware purchases, domain renewals, and outsourced technical support • Directed all phases
of staff recruitment while creating and implementing all HR policies and programs, including comprehensive employee benefits plans • Supervised multiple administrative staff members, conducted performance appraisals and wage / salary surveys in comparison to incentive program guidelines, and maintained HR files in accordance with legal mandates • Produced all out - going client invoices in an accurate and timely fashion to increase, cash flow and reduce aging receivables, providing consistent attention to overhead costs and vendor arrangements • Administered all company insurance policies, including E&O, general liability, bonds, partner life and disability, conducting annual benefits reviews and employee / company insurance audits • Obtained necessary certificates for consulting contracts while processing federal, state, and local business reporting requirements to maintain licenses and incorporation status • Directed all marketing efforts and oversaw logistical aspects
of national educational workshop series, utilizing sponsorship arrangements to offset production costs • Transformed «brochure» website into a dynamic tool to better illustrate company opportunities through relevant case studies, as well as maintaining all other promotional media, including press kits and video Association
of California School Administrators (Burlingame, CA) 1993 — 1997 Issues and Planning Committee Coordinator • Executed all phases
of event planning and implementation for a membership - driven organization including 23 state committees, 5 task forces, 6 strategic planning conferences, and a conference
of 1,500 attendees • Focused on facility evaluations, bid requests, site visits, contract negotiations, and all pre - and post-conference planning processes • Produced statistical and
financial reports, including budget projections and cost monitoring for developmental training efforts • Oversaw all participant - level responsibilities, including inquiries, eligibility, registration, correspondence, and billing statements • Managed all legal professional standards calls for Northern California regions, including the processing
of attorney authorizations, the preparation
of legal assistance letters, and liens on cause
of action • Served as second point
of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive administrative support for Executive Director, Committee Chairs, and the State Superintendent
of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report generation
Professional Experience CMG Worldwide Inc. (City, ST) 5/2008 — Present Finance
Manager • Oversaw finances
of intellectual property law firm generating $ 6 - $ 12 million in annual revenue • Hired, trained, supervised, and reviewed junior accounting associates and support staff • Authored and implemented corporate and departmental budgets • Analyzed expenses and recommended strategies to cut costs while increasing efficiency • Tracked and managed expenditures
of approximately $ 100,000 per week • Verified accuracy
of all expenses and revenues ensuring precise
financial records • Prepared income statements, balance sheets, and monthly, quarterly, and yearly
financial reports • Assisted senior leadership and outside personnel with the annual corporate audit • Operated and maintained the computerized accounting
system and all hard files • Monitored and documented employee expense accounts, credit cards, and purchase orders • Managed general ledger and various credit, checking, stock, and other corporate accounts • Created monthly clientele reports detailing expenses and revenues from each account • Proficient in Microsoft Money, Quicken, QuickBooks, Tax Cut, Turbo Tax, and other software
Globeop
Financial Services, LLC (Harrison, NY) 2005 — 2007
Manager Enterprise Infrastructures Group • Designed and implemented disaster recovery
system for Reuiter's Kondor 3.0 on Solaris 10 and Sybase 12.0 — 15.0 • Installed, configured, and managed Reuiter's Kondor 3.0; Solaris 10 (LDOMS, ZFS, RAID, ZOANS, CONTAINERS); AIX 4.3 - 5.3, Red Hat Enterprise — RHEL 3.0 — 4.0, Sybase 12.0 — 15.0, Oracle 10g, MYSQL 2.7.1, Sun One Directory Server (LDAP), SUN IDM, Solstice Disk Suite, Sun Cluster 3.0 - 3.2, Veritas Storage Foundation 4.1 — 5.0, Veritas Cluster Server, Veritas NetBackup 5.0 — 7.0, Storage Array A1000 — A3500, EMC SAN, HITACHI SAN, 3 PAR, Brocade switch 40K, Cisco switch 6309, SSH, SSL, RSA encryption, Emulex LPFC, NaviSphere, EMC, and Power path • Automated processes utilizing shell scripts (Bourne, Korn, C Shell, Bash, AWK, SED and Perl) • Strong technical expertise in all major server technologies (SUN / HP / IBM / Linux / Microsoft) experiment in managing mission critical, low latency, high availability and clustered IT systems and familiar with FIX protocol • Performed massive installation of Solaris servers using both Jumpstart and Blade Logic and Red Hat using both PXE boot and BladeLogic servers to global distributed network of more than 2500 servers • Conducted disaster recovery tests • Managed and supervised four technicians ensuring continuity of service and efficient operations • Coordinated effort among Development, System, Networking, Application Support, Backup and recovery team to ensure maximum up time and effective issue resolution • Planned & developed projects, performed user acceptance tests, and applied patches to repair bugs • Developed shell scripts for Bourne shell, Korn shell, C Shell, AWK, PL / SQL and PERL • Managed DNS, NIS, NIS +, LDAP, jump start, Send Mail, SFTP, FTP, HTTP, SSL, SSH, Telnet and HP Open View • Coordinated effort between Development, QA, Production, DR, Systems, DBA, Production Support and Network Administration, Applications group for project completion ahead of time and under budget • Managed DNS, NIS, NIS +, DHCP, LDAP, SFTP, jumpstart, Apache, Tomcat, Websphrer and HP Open
system for Reuiter's Kondor 3.0 on Solaris 10 and Sybase 12.0 — 15.0 • Installed, configured, and managed Reuiter's Kondor 3.0; Solaris 10 (LDOMS, ZFS, RAID, ZOANS, CONTAINERS); AIX 4.3 - 5.3, Red Hat Enterprise — RHEL 3.0 — 4.0, Sybase 12.0 — 15.0, Oracle 10g, MYSQL 2.7.1, Sun One Directory Server (LDAP), SUN IDM, Solstice Disk Suite, Sun Cluster 3.0 - 3.2, Veritas Storage Foundation 4.1 — 5.0, Veritas Cluster Server, Veritas NetBackup 5.0 — 7.0, Storage Array A1000 — A3500, EMC SAN, HITACHI SAN, 3 PAR, Brocade switch 40K, Cisco switch 6309, SSH, SSL, RSA encryption, Emulex LPFC, NaviSphere, EMC, and Power path • Automated processes utilizing shell scripts (Bourne, Korn, C Shell, Bash, AWK, SED and Perl) • Strong technical expertise in all major server technologies (SUN / HP / IBM / Linux / Microsoft) experiment in managing mission critical, low latency, high availability and clustered IT
systems and familiar with FIX protocol • Performed massive installation of Solaris servers using both Jumpstart and Blade Logic and Red Hat using both PXE boot and BladeLogic servers to global distributed network of more than 2500 servers • Conducted disaster recovery tests • Managed and supervised four technicians ensuring continuity of service and efficient operations • Coordinated effort among Development, System, Networking, Application Support, Backup and recovery team to ensure maximum up time and effective issue resolution • Planned & developed projects, performed user acceptance tests, and applied patches to repair bugs • Developed shell scripts for Bourne shell, Korn shell, C Shell, AWK, PL / SQL and PERL • Managed DNS, NIS, NIS +, LDAP, jump start, Send Mail, SFTP, FTP, HTTP, SSL, SSH, Telnet and HP Open View • Coordinated effort between Development, QA, Production, DR, Systems, DBA, Production Support and Network Administration, Applications group for project completion ahead of time and under budget • Managed DNS, NIS, NIS +, DHCP, LDAP, SFTP, jumpstart, Apache, Tomcat, Websphrer and HP Ope
systems and familiar with FIX protocol • Performed massive installation
of Solaris servers using both Jumpstart and Blade Logic and Red Hat using both PXE boot and BladeLogic servers to global distributed network
of more than 2500 servers • Conducted disaster recovery tests • Managed and supervised four technicians ensuring continuity
of service and efficient operations • Coordinated effort among Development,
System, Networking, Application Support, Backup and recovery team to ensure maximum up time and effective issue resolution • Planned & developed projects, performed user acceptance tests, and applied patches to repair bugs • Developed shell scripts for Bourne shell, Korn shell, C Shell, AWK, PL / SQL and PERL • Managed DNS, NIS, NIS +, LDAP, jump start, Send Mail, SFTP, FTP, HTTP, SSL, SSH, Telnet and HP Open View • Coordinated effort between Development, QA, Production, DR, Systems, DBA, Production Support and Network Administration, Applications group for project completion ahead of time and under budget • Managed DNS, NIS, NIS +, DHCP, LDAP, SFTP, jumpstart, Apache, Tomcat, Websphrer and HP Open
System, Networking, Application Support, Backup and recovery team to ensure maximum up time and effective issue resolution • Planned & developed projects, performed user acceptance tests, and applied patches to repair bugs • Developed shell scripts for Bourne shell, Korn shell, C Shell, AWK, PL / SQL and PERL • Managed DNS, NIS, NIS +, LDAP, jump start, Send Mail, SFTP, FTP, HTTP, SSL, SSH, Telnet and HP Open View • Coordinated effort between Development, QA, Production, DR,
Systems, DBA, Production Support and Network Administration, Applications group for project completion ahead of time and under budget • Managed DNS, NIS, NIS +, DHCP, LDAP, SFTP, jumpstart, Apache, Tomcat, Websphrer and HP Ope
Systems, DBA, Production Support and Network Administration, Applications group for project completion ahead
of time and under budget • Managed DNS, NIS, NIS +, DHCP, LDAP, SFTP, jumpstart, Apache, Tomcat, Websphrer and HP Open View.
Professional Experience Audi
of America (Herndon, VA & Auburn Hills, MI) 8/2006 — Present
Manager, After Sales Marketing & Communications • Develop and guide the strategic direction and successful implementation
of after sales marketing programs impacting customer loyalty and market share growth • Execute CRM
systems delivering one - to - one customer messaging • Manage incentive and retention programs inclusive
of performance metric setting, measuring, and reward program operations • Serve as lead contact for the after sales business
of cross functional integration projects joining people, processes, and
systems • Analyze data and market research to provide insight on customer retention opportunities • Manage multiple departments» budget to ensure profitable
financial performance • Serve as a motivational public speaker in large and intimate settings
Social Worker — Duties & Responsibilities Successfully serve as a psychiatric social worker and practice
manager for multiple institutions Perform crisis intervention, adult, geriatric, child, and adolescent case management and therapy Counsel patients facing depression, substance abuse, bipolar disorder, dementia, and schizophrenia Serve survivors
of domestic violence, rape, robbery, child abuse, suicide, and other traumatic events Responsible for 24 hour on call crisis intervention for multiple hospital emergency rooms Complete psychosocial assessments to ensure appropriate patient diagnosis and care Design and implement treatment plans including medication and individual / group / family therapy sessions Attend weekly team meetings to assess patient progress and document in the DAP
system Review psychometric and psychological reports and provide feedback to patients and families Provide clients and family members with guidance and referrals to community resources Maintain contact with family members and encouraged their involvement in patient treatment Performed discharge planning including nursing home placement, home health, medication needs, transportation and Passport screening, extended in - patient and out - patient mental health services Serve as public speaker, referral development committee member, and marketing /
financial advisor