Sentences with phrase «managing customer loyalty programs»

Managing Customer Loyalty Programs teaches pet storeowners and managers strategic ways to use reward programs to strengthen customer connections and grow business.

Training for pet store owners and managers covers managing customer loyalty programs, coaching and motivating employees, communication for retail managers, interviewing within the law, leadership and team building, managing workplace conflict, problem - free problem solving and understanding gross margin.

Not exact matches

Previously, he was a consultant at McKinsey & Co. in New York, where he helped multiple Fortune 500 companies build and manage their loyalty and customer retention programs.

Price helped her manage her credit card fees and implement a customer loyalty program.

The company also manages an award - winning customer loyalty program, Hilton Honors.

The company also manages an award - winning customer loyalty program, Hilton HHonors ®.

Managing Program Data When analyzed regularly, the data you collect from your loyalty program helps you learn more about your customers and allows you to make better business decProgram Data When analyzed regularly, the data you collect from your loyalty program helps you learn more about your customers and allows you to make better business decprogram helps you learn more about your customers and allows you to make better business decisions.

«Managing Customer Loyalty» also includes downloadable worksheets for planning a new program, revamping an existing program, program budgeting, marketing planning, and implementation and rollout.

Customer loyalty programs can be invaluable to pet specialty retailers that make the necessary investment in designing and managing the right strategy for their stores.

Managing Customer - Loyalty Programs teaches owners and managers the purpose and strategies of different reward structures — such as membership - based, discount - based and point - based pPrograms teaches owners and managers the purpose and strategies of different reward structures — such as membership - based, discount - based and point - based programsprograms.

The company also manages an award - winning customer loyalty program, Hilton Honors.

Hotel solutions that focus on customer preferences can help hoteliers develop and manage a loyalty program, but the process must also be strategically tailored to attract millennials.

These cocktails led to an increase of 20 % in top - shelf liquor sales in first six months • Train new bartending staff and conduct weekly staff meeting on drink specials • Ensure customer satisfaction and encourage feedback through surveys; ranked among top five service staff for customer service ratings for 12 months running • Use POS system and drink ordering software to process drink orders and guest checks • Enroll customers in bar loyalty program and manage customer memberships in computer system

Entertainment Publications (Troy, MI) 4/1999 — 5/2000 Partnership Marketing Manager • Designed marketing campaigns targeting customer loyalty, retention, and acquisition programs • Served as key member of product development team for creation and launch of new products • Created sales and marketing tools featuring money - saving offers focused on image branding • Managed a team of five marketing and administrative professionals

Audi of America (Herndon, VA & Auburn Hills, MI) 8/2003 — 12/2005 After Sales Marketing Specialist • Managed the after sales initiatives increasing market penetration, parts sales, and customer loyalty • Led dealers, field teams, and corporate personnel in the integration of national and local marketing • Directed suppliers in the development and execution of marketing initiatives and programs including advertising agencies, printers, web developers, program headquarters, and fulfillment centers • Presented campaigns and programs at dealer and field meetings • Managed the Audi Collection branded merchandise portfolio including a catalog and on - line store • Prepared and enforced budgets for multiple departments and special projects • Hosted and coordinated a quarterly television broadcast to dealer body • Integrated throughout the Audi brand to achieve maximum exposure for the After Sales business

Professional Experience Audi of America (Herndon, VA & Auburn Hills, MI) 8/2006 — Present Manager, After Sales Marketing & Communications • Develop and guide the strategic direction and successful implementation of after sales marketing programs impacting customer loyalty and market share growth • Execute CRM systems delivering one - to - one customer messaging • Manage incentive and retention programs inclusive of performance metric setting, measuring, and reward program operations • Serve as lead contact for the after sales business of cross functional integration projects joining people, processes, and systems • Analyze data and market research to provide insight on customer retention opportunities • Manage multiple departments» budget to ensure profitable financial performance • Serve as a motivational public speaker in large and intimate settings