• Track record of
managing irate customers and leading them through «unsatisfied» stages, while retaining their business
Not exact matches
If your teen has to field an
irate customer's complaints, that unpleasant task is hers / his to
manage (and hopefully s / he has a good supervisor who is right there to help).
Describe a time you
managed to calm an
irate customer.
MAJOR ACHIEVEMENTS •
Managed a particularly
irate customer by offering free meal coupons and placating him with calm and tact • Promoted to Assistant Manager position shortly after joining work owing to excellence in
customer service provision
This could be an increase in sales that came about because of your efforts, or how you
managed to retain an
irate customer.
Working as a manager is a tricky job — one is always
managing crises, mollifying underlings and handling
irate customers.