Sentences with phrase «managing junior staff»

I prefer technical assignments and managing junior staff.

Not exact matches

Total Monkery's current staff includes Andrea Chandler (Managing Director); Richards Weeks, Anya Trounce, (Artist), Will Davis (Programmer) Alex Terry (Junior Digital Artist) and Tim Orman (Junior Producer and Community Manager).

More junior lawyers — or even non-lawyers — can manage these processes without the need for expensive senior involvement, freeing up senior staff to focus on more strategically important tasks.

While in law school, Brad was a second year staff member and third year managing editor of the Montana Law Review and also acted as one of the school's Junior Partners during his third year at the school.

Most lawyers, even junior lawyers, are typically responsible for managing staff as part of their legal practice.

Other duties of an Admin Clerk include: doing paperwork, managing correspondence, answering to customer inquiries, performing research, making travel arrangements, maintaining schedules, organizing and attending meetings, training junior staff, completing basic bookkeeping tasks, and operating office equipment.

Common responsibilities listed on a Logistic Officer resume include implementing logistical plans, managing logistics operations, tracking shipments, ensuring that working standards are attained, implementing company policies, and overseeing junior logistics staff.

Examples of IT Assistant duties include taking assignments from managers, configuring hardware and software, answering phone calls, managing emails, maintaining inventory, updating databases, liaising with vendors, creating backup plans needed in case of network failure, reporting to managers, and instructing junior staff.

The job of an Administrative Office Manager involves handling different administrative duties, ranging from managing office facilities to providing administrative support and supervising junior administrative staff.

Kirlin Securities, San Francisco • CA 5/2000 — 5/2001 VP, Investments Managed sales team and conducted monthly meetings with junior account staff for a boutique investment house providing personal financial planning for a broad client base.

This will involve managing staff in branch, acting as a senior sales negotiator and also as mentor to junior sales negotiators.

• Enhance the effectiveness of individualized patient care plans by 50 % by proactively monitoring and supervising the implementation of same • Initiate an interactive board based supplies inventory that ensure absolute availability of medical supplies on the floor 24 hours • Revise infection control protocols in the ward achieving a 100 % infection free environment • Monitor and document the progress of allotted patients maintaining effective communication • Manage junior nursing staff and set their shifts and rotation plans • Brief the patient regarding the treatment plan and relevant precautions

Account Manager, Lodge Marketing Group, Granite Falls, WA — 8/2007 — present • Manage five major accounts representing $ 2 million in annual sales • Hire, train, and manage junior account managers and other sales department staff • Spearhead training plan for firm's small business division to improve sales resources • Write and implement digital and print marketing plans • Cultivate lasting relationships with clients through deep knowledge of their business strategies, products and services, and industry focus • Monitor competition and proactively identify strategies to retain accounts in competitive markeManage five major accounts representing $ 2 million in annual sales • Hire, train, and manage junior account managers and other sales department staff • Spearhead training plan for firm's small business division to improve sales resources • Write and implement digital and print marketing plans • Cultivate lasting relationships with clients through deep knowledge of their business strategies, products and services, and industry focus • Monitor competition and proactively identify strategies to retain accounts in competitive markemanage junior account managers and other sales department staff • Spearhead training plan for firm's small business division to improve sales resources • Write and implement digital and print marketing plans • Cultivate lasting relationships with clients through deep knowledge of their business strategies, products and services, and industry focus • Monitor competition and proactively identify strategies to retain accounts in competitive marketplace

Experience Summary: Managed various types of accounts Introduced software to speed up work processes and gain appreciation on the same Trained and supervise junior staff members on accounting work practices Professional Experience: Accounting Manager, July 20XX -LSB-...] Continue Reading →

With 20 years of experience with the Florida Department of Corrections in the capacity of a correctional officer, an administrative assistant, and classification officer, I take extreme pride in case management and re-entry initiatives, which has allowed me to be a part of mandatory training and annual in - service, as well as to manage and coordinate daily task and responsibilities of junior staff.

SUMMARY * 18 years experience of data center infrastructure and networking * 16 years experience of data center security * 18 years experience of desktop and mobile support * 6 years supervision of staff of 4 employees including DBA, Junior Administrator, and technicians responsible for IT site operations for 1000 users Managed Service Provider Technical Strategist Sept 2017 - Present * Handle Network and Account administra...

Managed assigned territory ensuring all policies and procedures were adhered and provided mentoring to junior staff when required.

Managed team of [number] of professionals.Developed department's first incentive performance plan which motivated staff and resulted in a 23 % increase in sales.Served as mentor to junior team members.Defined strategy and business plan for [business area].

Business Manager — Duties & Responsibilities Manage daily operations, customer service, and sales staff ensuring profitable operations Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Collaborate with junior level sales people to develop action plans to govern their performance Responsible for purchasing, logistics, company inventory, and product development Set and strictly adhere to budgets and schedules Oversee corporate accounting ensuring profitable and fiscally responsible operations Consistently meet or exceed sales goals through networking, in personal sales, and other tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Make cold calls in a courteous, yet assertive manner that translates to sales results Maintain comprehensive records detailing pricings, sales, activities reports, site visits, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity

Professional Experience Belmont Correctional Institution (St. Clairsville, OH) 1995 — 2008 Correctional Officer • Oversaw daily security operations for correctional facility • Responsible for staff, visitor, and prisoner safety • Managed facility access, security sweeps, and electronic monitoring • Handled prisoner escorts, searches, and work details • Directed mail and visitor screening procedures • Provided guidance to junior officers and support staff • Performed all duties in a professional and positive manner

Senior Sales Engineer — Duties & Responsibilities Experienced manager with a background in telecommunications hardware and software Oversee product lifecycle including sales, configuration, installation, and customer support Design and implement staff development and recognition programs enhancing skills sets and morale Monitor team performance and streamline workflow to enhance overall efficiency Manage customer service operations for hardware and software related issues Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Consistently meet or exceed sales goals through effective team and project management tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and industry leaders Provide exceptional customer service resulting in client satisfaction and repeat business Represent company brand with poise, integrity, and positivity

Sarthak Laboratory (India) 2001 — 2003 Clinical Technologist • Cultured and identified aerobic organisms from blood, urine, stool, sputum, and other specimens • Detected human lymphocytic cells from blood specimens • Directed and managed blood bank ensuring efficient and organized operations • Trained junior staff members providing assistance and guidance as needed

PDT, Inc. (City, ST) 2002 — 2007 Insert Title • Develop a sales plan identifying and vetting potential customers resulting in increased corporate revenue • Train and direct junior staff in sales, customer service, and marketing best practices • Oversee sales activities, author weekly status reports, and present progress to senior leadership • Manage new project initiatives, delivery schedules, and expectations of both the customer and management • Build a new customer base for the Tooling division concentrated on Injection Mold Tooling • Identify and effectively recruit new customers and strategic partnerships

Professional Duties & Responsibilities Directed sales and customer service efforts for employers representing a wide range of industries Managed junior team members and administrative staff ensuring effective operations Generated significant sales through networking, cold calling, and other cultivation efforts Recognized for consistently exceeding sales goals by as much as 200 % monthly Routinely awarded «Account Executive of the Month» for excellence in sales and service Authored and presented weekly forecasting and call reports Built and strengthened relationships with clients, partners, and key industry figures Provided exceptional customer support resulting in repeat business and referrals Served as senior leadership for print and television news outlets Responsible for team leadership, content creation, production, and direction Created and implemented comprehensive marketing / advertising campaigns and collateral materials Designed and launched corporate promotional events

Arrowhead Electronic Healthcare, Inc. (Austin, TX) 3/2008 — 8/2010 Manager, Customer Support and Corporate Facilities • Oversaw customer service operations and staff ensuring effective and efficient operations • Set team schedules, workflows, and documented compliance with all corporate policies • Trained junior team members in customer service best practices • Tracked and communicated performance metrics for customer service deliverables • Provided phone - based client and team training in various software applications • Studied internal literature to maintain an up to date knowledge of products and services • Maintained and updated Siebel CRM system ensuring information accuracy • Responsible for the Facility Security SOP and employee compliance • Managed the vendor relationship with the Equity Office of Property Management • Served as office manager ensuring a productive and adequately provisioned work environment • Assisted with payroll, benefit administration, and provided administrative support as needed

Professional Duties & Responsibilities Recognized team leader who consistently improves company efficiency and efficacy Managed, trained, and reviewed junior staff offering guidance and best practices Provided excellent customer service resulting in significant repeat business Built strong, long - term relationships with clients, piers, and employers Generated significant new business through networking, referrals, and other tactics Offered administrative assistance to senior leadership as needed Handled phones, filing, financial software, and data entry Served as first point of company contact with the public Performed all duties in a professional, courteous, and positive manner Trained in business management, accounting, and related disciplines Highly motived and willing to take on new responsibilities in support of company mission Dedicated to personal and professional growth

Event Meeting Coordinator — Duties & Responsibilities Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Responsible for varied special event coordination from conception to implementation Oversee event logistics including audio / visual technology, venue, catering, and travel arrangements Manage volunteers and junior staff members ensuring effective, efficient, and professional operations Design and implement strategic business plans, integrated marketing campaigns, and research initiatives Set and strictly adhere to departmental budgets and timelines Create, launch, and manage «Homeowners Helping the Homeless» a nationwide financial assistance program Recognized for excellence as a relator, sales executive, and customer service specialist Represent company brand with poise, integrity, and positivity Consistently meet or exceed sales goals through networking, in personal sales, and other tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Perform all duties in a professional and courteous Manage volunteers and junior staff members ensuring effective, efficient, and professional operations Design and implement strategic business plans, integrated marketing campaigns, and research initiatives Set and strictly adhere to departmental budgets and timelines Create, launch, and manage «Homeowners Helping the Homeless» a nationwide financial assistance program Recognized for excellence as a relator, sales executive, and customer service specialist Represent company brand with poise, integrity, and positivity Consistently meet or exceed sales goals through networking, in personal sales, and other tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Perform all duties in a professional and courteous manage «Homeowners Helping the Homeless» a nationwide financial assistance program Recognized for excellence as a relator, sales executive, and customer service specialist Represent company brand with poise, integrity, and positivity Consistently meet or exceed sales goals through networking, in personal sales, and other tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Perform all duties in a professional and courteous manner

Financial Manager — Duties & Responsibilities Manage daily operations, sales, and customer service activities for multiple financial institutions Oversee company expansion and branch openings in new markets and territories Manage client assets in excess of $ 285 million across a wide range of investment vehicles Design and implement professional development and employee recognition programs Consistently meet or exceed sales goals through networking, cold calling, and other tactics Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Negotiate and execute contracts with C - Level decision makers Maintain records of site visits to potential and existing clients to assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Make cold calls in a courteous, yet assertive manner that translates to sales results Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and project timelines

Retail Sales Manager — Duties & Responsibilities Oversee customer service and sales staff ensuring efficient, effective, and profitable operations Design and implement staff development programs to enhance sales and customer service skills Train employees in corporate branding and company policies and procedures Consistently meet or exceed sales goals through networking, in person sales, trade shows, and other tactics Develop and implement company marketing, public relations, and promotional strategies Identify company operational challenges and overcome obstacles through strong managerial skills Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Oversee multimillion dollar inventory and product replenishment Manage company financial records providing detailed, accurate account of transactions and financial health Provide additional operational support including communications, data entry, and other tasks as needed

Retail Sales Manager — Duties & Responsibilities Consistently meet or exceed sales goals through networking, in person sales, trade shows, and other tactics Develop and implement company marketing, public relations, and promotional strategies Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Oversee multimillion dollar inventory and direct purchasing and inventory replenishment Manage company financial records providing detailed, accurate account of transactions and financial health Provide additional operational support including communications, data entry, and other tasks as needed

Business Manager — Duties & Responsibilities Manage multiple technology companies ensuring effective, efficient, and profitable operations Design and implement sales and marketing strategies, campaigns, and collateral materials Recruit, train, and direct sales and customer service teams resulting in significant company revenue Consistently meet or exceed sales goals through networking, cold calling, and other tactics Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Conduct public relations activities and attend relevant events, fairs, and conferences Negotiate and execute contracts with C - Level decision makers Maintain records of site visits to potential and existing clients to assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Oversee accounting activities including budgets, accounts payable / receivable, and tax filings Prepare and present periodic financial reports to fellow members of senior leadership

Professional Experience The Red Lion (Boise, ID) 9/2009 — Present Accounts Receivable Administrator • Oversaw accounts receivable department for three company properties • Reconciled financial records ensuring accurate and profitable operations • Managed junior team members and administrative support staff • Authored and presented financial reports to senior leadership • Aided in the creation and implementation of company budgets • Assisted various accounting departments with analysis and guidance • Participated in company audits offering records, analysis, and support as needed • Interacted with senior leadership, legal counsel, and other key figures • Skilled in accounting best practices and legal compliance

Financial Analyst — Duties & Responsibilities Oversee corporate finances and accounting procedures ensuring timely, effective, and efficient operations Utilize extensive management training to effectively lead daily business operations Analyze financial reports, market trends, and other pertinent data Manage varied corporate portfolios, checking accounts, and credit card accounts Set and strictly adhere to departmental forecasts, budgets, and timelines Responsible for accounts receivable, accounts payable, and general ledger Offer sales, customer service, and project management best practices to junior staff Craft effective financial plans for clients based upon their interests and goals Build professional relationships with clients, coworkers, and business partners Draw upon extensive mathematics and engineering background in financial planning Oversee customer account maintenance and provide exceptional customer service Perform all duties in a professional, positive, and timely manner

Professional Experience Metroplex Control Systems (Dallas, TX) 2006 — Present Acting Operations Manager • Oversaw all daily operational aspects of fire alarm installation and repair company • Directed office and field staff ensuring profitable and professional operations • Maintained and managed budget, payroll, employee scheduling, hiring, and termination • Trained junior team members in installation, maintenance, and repair of fire systems • Generated significant new and repeat business through networking and other sales tactics • Coordinated projects with architects, engineers, contractors, and inspectors • Ensured timely and cost - effective completion of all contracts

Security Specialist — Duties & Responsibilities Oversee corporate and government security operations, classroom instruction, and onsite training operations Highly trained in security theory, surveillance technology, communications technology, weapons, and criminal justice system Designed and implemented training programs, policies, and procedures for college level coursework including Homeland Security, Anti-Terrorism, Critical Incident Protocols, Community Policing / Domestic Violence, and Criminology Serve as Detective in Major Crimes Unit (Homicide & Robbery) and Sergeant in Transit Department Conduct investigations, arrests, patrols, and testify in court as a witness and subject matter expert Train junior level officers and special units in various security and law enforcement tactics Set and strictly adhere to departmental budgets and project timelines Manage staff of 275 Wal - Mart store associates while overseeing store security Develop and implement store security and investigation proceeds resulting in 9 % theft reduction Maintain order and facility, asset, and personnel security in high pressure situations Perform all duties with positivity, integrity, and professionalism

Professional Experience CMG Worldwide Inc. (City, ST) 5/2008 — Present Finance Manager • Oversaw finances of intellectual property law firm generating $ 6 - $ 12 million in annual revenue • Hired, trained, supervised, and reviewed junior accounting associates and support staff • Authored and implemented corporate and departmental budgets • Analyzed expenses and recommended strategies to cut costs while increasing efficiency • Tracked and managed expenditures of approximately $ 100,000 per week • Verified accuracy of all expenses and revenues ensuring precise financial records • Prepared income statements, balance sheets, and monthly, quarterly, and yearly financial reports • Assisted senior leadership and outside personnel with the annual corporate audit • Operated and maintained the computerized accounting system and all hard files • Monitored and documented employee expense accounts, credit cards, and purchase orders • Managed general ledger and various credit, checking, stock, and other corporate accounts • Created monthly clientele reports detailing expenses and revenues from each account • Proficient in Microsoft Money, Quicken, QuickBooks, Tax Cut, Turbo Tax, and other smanaged expenditures of approximately $ 100,000 per week • Verified accuracy of all expenses and revenues ensuring precise financial records • Prepared income statements, balance sheets, and monthly, quarterly, and yearly financial reports • Assisted senior leadership and outside personnel with the annual corporate audit • Operated and maintained the computerized accounting system and all hard files • Monitored and documented employee expense accounts, credit cards, and purchase orders • Managed general ledger and various credit, checking, stock, and other corporate accounts • Created monthly clientele reports detailing expenses and revenues from each account • Proficient in Microsoft Money, Quicken, QuickBooks, Tax Cut, Turbo Tax, and other sManaged general ledger and various credit, checking, stock, and other corporate accounts • Created monthly clientele reports detailing expenses and revenues from each account • Proficient in Microsoft Money, Quicken, QuickBooks, Tax Cut, Turbo Tax, and other software

Pharmecutical Sales Respresentative — Duties & Responsibilities Manage sales, marketing, and customer service departments ensuring professional and profitable operations Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and project timelines Consistently recognized as company leader in annual sales since 2004 Increase company revenue by 45 % through networking, in personal sales, and other tactics Negotiate lucrative contracts with clients, third party vendors, and other industry leaders Utilize medical training, experience, and education in pharmaceutical sales environment Identify needs of medical professionals and effectively tailor sales presentations Build and strengthen relationships with physicians, nurse practitioners, and hospital management Maintain up to date knowledge of pharmacology, medical technology, and standards of care Make cold calls in a courteous, yet assertive manner that translates to sales results Maintain 100 % customer satisfaction by maintaining friendly, supportive contact with existing clients Conduct research on prospective leads and existing clients to assist in developing sales strategies Maintain records of site visits to potential and existing clients to assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity

Account Representative — Duties & Responsibilities Serve in the US Navy in a variety of leadership positions including recruitment, personnel management, and health services Train and direct personnel ensuring they understand the mission and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Responsible for enlisted and officer recruitment ensuring adequate numbers and excellence in personnel Direct recruitment marketing, applicant interviews and screening, and community presentations Oversee daily office operations ensuring effective, efficient, and professional procedures Manage personnel services including career counseling, human resources, issue resolution, and morale Administer officer reimbursements, leave records, audits, discharges, and information databases Oversee special projects such as volunteer opportunities, deployments, community relations, and academic recommendations Design and implement staff development and recognition programs resulting in enhanced team skill sets and dedication Author and present well researched and written military correspondence, presentations, and other documents Responsible for confidential personnel information, recordkeeping, staff travel and logistics, and information technology Provide skilled dental services including radiology, emergency medical care, and chair - side assisting Oversee operative and oral diagnostic procedures, equipment sterilization, and patient information Develop proficiencies in music theory, arrangements, performances, and training of junior musicians Build and strengthen professional relationships with superiors, peers, and community leaders Consistently broaden skill set through supplementary education in management, finance, and social services Represent the United States Navy with poise, integrity, and positivity

Director of Nursing — Duties & Responsibilities Manage nursing departments for private and public institutions across a number of specialties Skilled in orthopedics, neurology, medical, surgical, and geriatrics Train, schedule, and supervise junior nursing staff ensuring compliance with applicable standards of care Set and strictly adhere to departmental budgets ensuring cost effective operations Maintain working knowledge of current medical technology, procedures, and standards of care Utilize management expertise to enhance patient care while cutting extraneous expenses Oversee patient scheduling, admission, evaluation, and discharge Provide professional and courteous communication with patients and family Assist attending physicians with patient evaluation, monitoring, and implementation of medical care plans Monitor patient condition, chart progress, administer medications, and perform routine procedures Educate patients and family members in healthy lifestyles and disease management Offer guidance and support to junior nurses, lab technicians, and medical technologists Oversee confidential patient information, customer service, phones, and other administrative functions as needed Manage company inventory replenishing medical and office supplies as needed Demonstrate ability to remain calm and levelheaded in high pressure situations Perform all duties with positivity, professionalism, and dedication to high quality patient care

Professional Duties & Responsibilities Directed sales and purchasing activities for industrial mining and automotive supply companies Managed junior team members and administrative staff ensuring effective operations Researched products and companies to deliver highest quality items at the lowest price Handled negotiations with supply and distribution partners Consistently exceeded monthly sales goals of $ 300,000 and annual goal of $ 3.7 million Authored and presented reports regarding sales, purchasing, and company financial health Created and implemented comprehensive marketing / advertising campaigns and collateral materials Set and implemented monthly and annual budgets for companies and departments Designed and launched corporate promotional and informational events Built and strengthened relationships with key industry figures, clients, and community leaders Generated significant new business through networking, cold calling, and other tactics Provided exceptional customer support resulting in repeat business and referrals

Professional Duties & Responsibilities Served as office manager and executive assistant ensuring effective and efficient operations Directed customer service department resulting in client satisfaction and repeat business Trained and supervised junior administrative support staff and customer service personnel Managed and streamlined company shipping, receiving, and documentation processes Decreased receiving errors, increased quality control, and improved client satisfaction levels Oversaw company inventory, replenishment, and tracking of supply usage Maintained confidential patient records ensuring accurate and easily accessible information Authored workman's compensation reports for main billing office Achieved highest proficiency rating for MPC code entering in 5 years Responsible for written correspondence, telephone system, and in person reception duties Scheduled patient appointments and handled patient intake procedures Performed additional administrative duties including faxing, photocopying, and filing Conducted all responsibilities in courteous, polite, and positive manner