I offer a strong background developing and
managing remote support for client software and hardware and IT sales efforts.
Not exact matches
Piper Jaffray & Co.
managed the process. www.mdvip.com TA Associates has acquired a majority stake in Bomgar, a Ridgeland, Miss. — based provider of enterprise
remote support solutions.
In part FilmOn TV makes available to its Members and to FilmOn TV Try For Free Users
remote antennas and satellite dishes to access and
manage over the air and satellite broadcast television signals remotely via the Internet utilizing
supported personal devices including smart phones, tablets, personal computers, netbooks and certain other types of devices capable of Internet connection.
For mobile payments it
supports NFC, but the company plans to broaden its use with things like
remote controls, smart car keys, and residential room keys to
manage a collaborated home system.
Consumers who have outfitted their homes with Sony products will appreciate
support for one - touch BRAVIA Sync (Sony's flavor of the industry's Control for HDMI mutual control standard), which allows users to
manage all of their components with the home theater
remote.
Individuals Dropbox Business Basic Plus Professional Standard Advanced Enterprise First launched 2008 2008 2017 2011 2017 2015 Number of users 1 user 1 user 1 user 3 + users 3 + users Large deployments Base price ($ USD) per user Free $ 9.99 / month $ 19.99 / month $ 15.00 / month $ 25.00 / month Negotiated pricing $ 99 / year $ 199 / year $ 150 / year $ 240 / year Advanced sharing permissions Version history 30 days 30 days 120 days 120 days 120 days 120 days Smart Sync Showcase Team folders Unlimited API access Paper Storage 2 GB 1 TB 1 TB 2 TB As much as needed As much as needed
Support Basic email support Priority email support Priority chat support Live chat support Business hours phone support 24/7 phone support Assigned account success manager Advanced admin & security features Remote device wipe Remote device wipe Admin console Managed groups Access permissions Account transfer tool HIPAA support Everything in Standard Device approval Audit log Tiered admin roles SSO integration Everything in Advanced EMM Network control Domain insights Integration
Support Basic email
support Priority email support Priority chat support Live chat support Business hours phone support 24/7 phone support Assigned account success manager Advanced admin & security features Remote device wipe Remote device wipe Admin console Managed groups Access permissions Account transfer tool HIPAA support Everything in Standard Device approval Audit log Tiered admin roles SSO integration Everything in Advanced EMM Network control Domain insights Integration
support Priority email
support Priority chat support Live chat support Business hours phone support 24/7 phone support Assigned account success manager Advanced admin & security features Remote device wipe Remote device wipe Admin console Managed groups Access permissions Account transfer tool HIPAA support Everything in Standard Device approval Audit log Tiered admin roles SSO integration Everything in Advanced EMM Network control Domain insights Integration
support Priority chat
support Live chat support Business hours phone support 24/7 phone support Assigned account success manager Advanced admin & security features Remote device wipe Remote device wipe Admin console Managed groups Access permissions Account transfer tool HIPAA support Everything in Standard Device approval Audit log Tiered admin roles SSO integration Everything in Advanced EMM Network control Domain insights Integration
support Live chat
support Business hours phone support 24/7 phone support Assigned account success manager Advanced admin & security features Remote device wipe Remote device wipe Admin console Managed groups Access permissions Account transfer tool HIPAA support Everything in Standard Device approval Audit log Tiered admin roles SSO integration Everything in Advanced EMM Network control Domain insights Integration
support Business hours phone
support 24/7 phone support Assigned account success manager Advanced admin & security features Remote device wipe Remote device wipe Admin console Managed groups Access permissions Account transfer tool HIPAA support Everything in Standard Device approval Audit log Tiered admin roles SSO integration Everything in Advanced EMM Network control Domain insights Integration
support 24/7 phone
support Assigned account success manager Advanced admin & security features Remote device wipe Remote device wipe Admin console Managed groups Access permissions Account transfer tool HIPAA support Everything in Standard Device approval Audit log Tiered admin roles SSO integration Everything in Advanced EMM Network control Domain insights Integration
support Assigned account success manager Advanced admin & security features
Remote device wipe
Remote device wipe Admin console
Managed groups Access permissions Account transfer tool HIPAA
support Everything in Standard Device approval Audit log Tiered admin roles SSO integration Everything in Advanced EMM Network control Domain insights Integration
support Everything in Standard Device approval Audit log Tiered admin roles SSO integration Everything in Advanced EMM Network control Domain insights Integration
supportsupport
With Crackle joining the
support list, users have a fair amount of options for asking Google to stream movies and TV shows, though interestingly enough Google's own movie and TV service, Google Play Movies, isn't yet
supported so you'll still have to stream from your phone or watch it directly on the Android TV device and use the
remote or controller to navigate and
manage playback.
¥ Solid ability to build
manage and lead a team of A / V specialists ¥ Adept at working with subcontractors and
managing remote operations ¥ Strong knowledge of Mac and PC hardware and software operations ¥ Ability to provide a wide range of A / V technical
support ¥ Adept at prioritizing through efficient organizational skills ¥ Strong professional work ethic
My significant exposure to all aspects of Systems Administration
Support and managed services remote support initiatives with related wireless configuration and desktop support execution successes, have equipped me with the critical, technical and creative abilities enabling me to thrive in the fast - paced environment at your c
Support and
managed services
remote support initiatives with related wireless configuration and desktop support execution successes, have equipped me with the critical, technical and creative abilities enabling me to thrive in the fast - paced environment at your c
support initiatives with related wireless configuration and desktop
support execution successes, have equipped me with the critical, technical and creative abilities enabling me to thrive in the fast - paced environment at your c
support execution successes, have equipped me with the critical, technical and creative abilities enabling me to thrive in the fast - paced environment at your company.
Help Desk
Support, January 2002 - May 2005, Nero Systems Corporation, Jacksonville FL
Managed Help Desk services which included answering help desk tickets through online assistance, performing
remote assistance on staff desktops, and documenting reports from service calls.
Managed support for multiple Fortune 500 clients as single point of contact for
remote Tier 2 / Tier 3
support for Avaya VOIP and PBX telephony systems
Provided advanced on - site and
remote support for over 5,000 end - users while
managing staff schedule, website, policy, advertising, and customer relations
Will work in a
remote environment preparing incoming and outgoing communications,
managing weekly follow - up items, preparing and updating excel reports, handling human resources paperwork, and providing administrative
support.
Part - time,
remote Office - Administrative will
manage several projects at one time, provide customer service
support, communicate and collect info from brands and will schedule / book event - related travel.
Accounting / Audit — WIS International, Los Vegas, NV 2005 to 2006 Provided
remote counting and auditing
support for
managed cash services at company locations.
Skill Highlights Tier 1 and Tier 2 technical
support Deskside and
remote support Asset management Operations management End - user training System security Accomplishments Designed inventory database to better
manage assets and facilitate budget management.
Manage a staff of 3 consisting of help desk analysts, and a network administrator in
support of 150 employees from all offices and
remote users worldwide.
Expertise in QC of documents,
remote Monitoring and
supporting the management by handling the tasks of multiple clinical research studies
managing eTMF's & designing Clinical Portfolio's from Sponsor end.
Over the last 15 years I have
managed many teams involved in client installations, QA software releases, and
remote client
support.
Enterprise Solution Selling & Delivery ITIL Service Deliver & Service
Support Data Center & Workload Automation Market Strategies & Technology Alliances Enterprise Management Systems (EMS) Process Design & Reengineering Strategic Technology Planning & Integration Professional
Managed Services (RIM) Product Development & Life Cycle Business Planning & Market Strategy Enterprise Systems Management
Remote Infras...
AREAS OF EXPERTISE Management & Leadership *
Managing / leading agile teams of software engineers, co-located and
remote / offshore, in traditional and SaaS deployment models through the technical architecture, development and
support / maintenance phases.
Information Technology (IT) Director — Duties & Responsibilities
Manage IT department, customer service technicians, client / staff training, and a multimillion dollar budget Set and strictly adhere to departmental budgets and timelines ensuring timely and cost effective operations Responsible for 150 servers in a VM / SAN environment, Cisco network, and MAN connection between offices Maintain 4 9's uptime on all IT services and attain 100 % SLA compliance with clarification of SOW terms Successfully manage multiple building moves and build outs with zero IT downtime Oversee PBX to Cisco Unified Communications change, VMWare / SAN implementation, and hosting of 20 ASP clients Create and implement complete helpdesk department and remote resolution of client issues Negotiate and administer contracts and partnerships with vendors, service providers, and other parties Configure, troubleshoot, and support 300 + corporate workstations ensuring efficient, effective, and secure operations Oversee remote network access, VPN support, and phone support for remote executives Install, configure, troubleshoot, and support multiple Windows and SQL servers Design and implement enterprise disaster recovery systems, processes, and policies Plan and develop of LAN / WAN hardware and software requirements, updates, and related equipment Facilitate customer contracts / billing, technical support, and end - user training Train large staffs ensuring they understand the brand and adhere to corporate policies and procedures Collaborate with department managers to identify and address security concerns through IT Security policies Author reports concerning IT department operations, suggested hardware / software updates, and other pertinent data Perform all duties with positivity, professionalism, and integrity Consistently recognized and promoted for excellence in team leadership, customer service, and technical
Manage IT department, customer service technicians, client / staff training, and a multimillion dollar budget Set and strictly adhere to departmental budgets and timelines ensuring timely and cost effective operations Responsible for 150 servers in a VM / SAN environment, Cisco network, and MAN connection between offices Maintain 4 9's uptime on all IT services and attain 100 % SLA compliance with clarification of SOW terms Successfully
manage multiple building moves and build outs with zero IT downtime Oversee PBX to Cisco Unified Communications change, VMWare / SAN implementation, and hosting of 20 ASP clients Create and implement complete helpdesk department and remote resolution of client issues Negotiate and administer contracts and partnerships with vendors, service providers, and other parties Configure, troubleshoot, and support 300 + corporate workstations ensuring efficient, effective, and secure operations Oversee remote network access, VPN support, and phone support for remote executives Install, configure, troubleshoot, and support multiple Windows and SQL servers Design and implement enterprise disaster recovery systems, processes, and policies Plan and develop of LAN / WAN hardware and software requirements, updates, and related equipment Facilitate customer contracts / billing, technical support, and end - user training Train large staffs ensuring they understand the brand and adhere to corporate policies and procedures Collaborate with department managers to identify and address security concerns through IT Security policies Author reports concerning IT department operations, suggested hardware / software updates, and other pertinent data Perform all duties with positivity, professionalism, and integrity Consistently recognized and promoted for excellence in team leadership, customer service, and technical
manage multiple building moves and build outs with zero IT downtime Oversee PBX to Cisco Unified Communications change, VMWare / SAN implementation, and hosting of 20 ASP clients Create and implement complete helpdesk department and
remote resolution of client issues Negotiate and administer contracts and partnerships with vendors, service providers, and other parties Configure, troubleshoot, and
support 300 + corporate workstations ensuring efficient, effective, and secure operations Oversee
remote network access, VPN
support, and phone
support for
remote executives Install, configure, troubleshoot, and
support multiple Windows and SQL servers Design and implement enterprise disaster recovery systems, processes, and policies Plan and develop of LAN / WAN hardware and software requirements, updates, and related equipment Facilitate customer contracts / billing, technical
support, and end - user training Train large staffs ensuring they understand the brand and adhere to corporate policies and procedures Collaborate with department managers to identify and address security concerns through IT Security policies Author reports concerning IT department operations, suggested hardware / software updates, and other pertinent data Perform all duties with positivity, professionalism, and integrity Consistently recognized and promoted for excellence in team leadership, customer service, and technical skills
Teleperformance USA (Columbus, OH) 2004 Technical
Support Analyst • Managed technical support calls ensuring client satisfaction and total issue resolution • Diagnosed and remedied hardware, software, printer, and networking technical problems • Utilized remote tools and product information databases • Performed all duties in a professional, positive, and timely
Support Analyst •
Managed technical
support calls ensuring client satisfaction and total issue resolution • Diagnosed and remedied hardware, software, printer, and networking technical problems • Utilized remote tools and product information databases • Performed all duties in a professional, positive, and timely
support calls ensuring client satisfaction and total issue resolution • Diagnosed and remedied hardware, software, printer, and networking technical problems • Utilized
remote tools and product information databases • Performed all duties in a professional, positive, and timely manner
Professional Experience Foxxconn Corporation (Houston, TX) 09/2005 — Present Information System Engineer •
Manage email infrastructure and administration assignments to
support 800 + users • Coordinate with engineers and vendors from USA and China to implement new technology and enhance server performance • Utilize fluency in Mandarin and English to effectively communicate with both local and international teams • Perform restores, implement recovery procedures, and conduct regular system backups • Provide in person, telephone, email, and
remote customer service to users in the United States, Mexico, and China • Serve as project lead in the completion of upgrading Lotus Domino R5.0 to R7.0.3 •
Manage upgrade of server hardware, Lotus Domino software, Lotus Domino cluster server, and Lotus Notes Client • Implement Barracuda Anti-Spam and Blackberry service to enhance email performance and mobility • Administer email retention system and tape backup • Participate in large scale email migration from Lotus Domino to MS Exchange
Among the 16 Flexible Funds apparently to be affected are those
supporting the provision of essential services in rural, regional and
remote Australia; working to Close the Gap in health outcomes for Indigenous Australians;
managing vital responses to communicable diseases; and delivering substance use treatment services around the country.
• Conference calls on governments, relevant regulatory agencies and professional bodies to recognise and act on the fact that birthing on country and in rural and
remote areas is as safe as in large birthing centres, where appropriate investment is made in
supporting a midwifery workforce and in appropriately monitoring &
managing outcomes.
CPD 101: Business Enterprise Valuation CPD 102: Valuation of Property Impairments and Contamination CPD 103: Agricultural Valuation CPD 104: Hotel Valuation CPD 105: Highest and Best Use Analysis CPD 106: Multi-Family Property Valuation CPD 107: Office Property Valuation CPD 108: Seniors Facilities Valuation CPD 109: Lease Analysis CPD 110: Creative Critical Thinking: Advancing Appraisal to Strategic Advising CPD 111: Decision Analysis: Making Better Real Property Decisions CPD 112: Real Estate Consulting: Forecasting CPD 113: Request for Proposals (RFPs) CPD 114: Valuation for Financial Reporting - Real Property Appraisal and IFRS CPD 115: Appraisal Review CPD 116: Land Valuation CPD 117: Exposure & Marketing Time: Valuation Impacts CPD 118: Machinery and Equipment Valuation CPD 119: Urban Infrastructure Policies CPD 120: Urban Infrastructure Applications CPD 121: Submerged Land Valuation CPD 122: Expropriation Valuation CPD 123: Adjustment
Support in the Direct Comparison Approach CPD 124: Residential Appraisal: Challenges and Opportunities CPD 125: Green Value — Valuing Sustainable Commercial Buildings CPD 126: Getting to Green — Energy Efficient and Sustainable Housing CPD 127: More Than Just Assessment Appeals — The Business of Property Tax Consulting CPD 128: Retail Property Valuation CPD 129: Industrial Property Valuation CPD 130: Residential Valuation Basics CPD 131: Commercial Valuation Basics CPD 132: More than Just Form - Filling: Creating Professional Residential Appraisal Reports CPD 133: Valuing Residential Condominiums CPD 134: Rural and
Remote Property Valuation CPD 135: Buy Smart: Commercial Property Acquisition CPD 136: Waterfront Residential Property Valuation (Coming soon: 2018) CPD 140: Statistics 101: Math Literacy for Real Estate Professionals CPD 141: Exploratory Data Analysis: Next Generation Appraisal Techniques CPD 142: Introduction to Multiple Regression Analysis in Real Estate CPD 143: Appraisal Valuation Models CPD 144: Geographic Information Systems and Real Estate CPD 145: Introduction to Reserve Fund Planning CPD 150: Real Property Law Basics CPD 151: Real Estate Finance Basics CPD 152: Financial Analysis with Excel CPD 153: Entrepreneurship and Small Business Development CPD 154: Business Strategy:
Managing a Profitable Real Estate Business CPD 156: Organizing and Financing a Real Estate Business CPD 155: Succession Planning for Real Estate Professionals CPD 157: Accounting and Taxation Considerations for a Real Estate Business CPD 158: Marketing and Technology Considerations for a Real Estate Business CPD 159: Human Resources Management Considerations in Real Estate (Coming Soon: 2018) CPD 160: Law and Ethical Considerations in Real Estate Business (Coming Soon: 2018) CPD 891: Fundamentals of Reserve Fund Planning CPD 899: Reserve Fund Planning Guided Case Study