It's probably a good idea to be a little more savvy in
your market than your customers, wouldn't you say?
Not exact matches
The mobile
marketing site SnapGiant recommends that businesses take it easy, and text their
customers no more
than four or five times each month.
They typically react (slowly at best) to three outside drivers: (a) their competition brings a new offering to
market, and they need a quick competitive response; (b) their
customers see and begin to adopt new processes and solutions, and the
customers demand that their products and services conform to the new ways of doing business; or (c) they see a new tool, product, or service in the
market offered by a new player and they quickly determine that this is a game - changer which they need to own (rather
than try to build themselves) because they lack the internal capacity to do otherwise.
Maintaining an existing
customer base is easier — and cheaper —
than trying to replace lost
customers, so it's worth investing in a thorough
marketing mail strategy that lets your most valued
customers know how important they are to you.
If you want to reach local
customers and keep them coming back to your business, text - message
marketing is one of the most effective strategies for doing so: While email
marketing messages are opened by less
than 20 percent of recipients, text message ads are typically viewed by at least 95 percent of recipients, according to Mashable.
Brands these days have more access
than ever to
customers» personal information — and a new survey by
marketing tech company SDL reveals two - thirds of adults are concerned about how marketers use that information.
Ultimately, you want to make sure that your product isn't merely made of flashy features that have no staying power for the
customer, and that is more helpful
than what's already out on the
market.
More
than 40 percent of
marketing executives give data - driven campaigns the credit for attracting new
customers and increasing
customer satisfaction.
If you are make an effort to interact in a somewhat social setting with your potential
customers or people who might spread the word for you, it could help you many more times over
than some expensive traditional
marketing techniques.
There is no better
marketing strategy today
than encouraging your best
customers to recommend your brand to their friends.
Companies have more raw data on
customers,
markets and trends
than ever before.
Despite its recent economic troubles, including the deepening financial crisis in Greece, the EU is a more
than $ 17 trillion
market with high - income
customers..
The prospect of enabling these small businesses to broaden their
customer base and compete in the global
market is more
than exciting; it is world - changing.
It's no secret that your business needs to be active on Instagram — with more
than 500 million users, it's a social network that provides a great
marketing platform to reach potential
customers from every corner of the world.
If you're just starting out and you need literally everything - from a domain name (or names), SSL certificates to keep your
customer's information secure, access to Windows 365, solid site - builder and online
marketing tools AND web hosting - and you want to do it all with one - stop shopping, it's hard to find a service that does a better job
than GoDaddy.
Here's why: Forrester Research states that less
than 1 % of leads ever generate revenue for B2B companies, which means B2B marketers doing traditional lead gen waste 99 % of their time, energy, and money
marketing to people who will never become
customers.
Simon Slade is CEO and co-founder of Affilorama, an affiliate
marketing training portal with over 100 free video lessons; SaleHoo, an online wholesale directory of more
than 8,000 prescreened suppliers; and their parent company Doubledot Media Limited, which provides seven different training and software applications to over 1 million
customers worldwide.
In fact, they are the
market leader in the UK, Africa, Spain, France, Ireland and Canada, with more
than 3 million
customers.
According to a September survey by RBC Capital
Markets, just 4 percent of Amazon
customers used same - day delivery, but they spent 15 percent more
than others.
Aided by masterful
marketing, by 2000 the fledgling bank had more
than 300,000 Canadian
customers, gradually introducing GICs, mutual funds and mortgages.
Look no further
than TD for an example of how to build rock solid
customer loyalty ---- an increasingly important trait in a
market promised to be overhauled by tech startups.
There are plenty of free bookkeeping tools on the
market, but QuickBooks is the best option for growing companies, because it's easy to step up to the paid version ($ 99.95), which lets users track more
than 10,000
customers.
When it comes to finding new
customers and
marketing to existing ones, email can be more effective
than social media.
With a library of more
than 2.2 million e-books, with five million
customers in 100 countries so far, the Toronto - based e-book retailer has shown potential to build itself into Amazon's chief global rival for digital reading, concentrating on
markets like Europe where the American company isn't as strong.
Marketing to existing
customers will always be cheaper
than trying to attract new ones.
These were not just product transitions, but radical business model transitions - new channels, new
customers and new
markets - and new emphasis on different parts of the organization (design became more important
than the hardware itself and new executives became more important
than the current ones).
We can active our channel and the 350 ParkerStore locations in the U.S., we can engage their
customers, drive new traffic into the stores and leverage our relationship with Kyle in all the local
markets... the relationship is exponentially more meaningful
than just having our logo on the car.»
According to data compiled by Wishpond, a maker of social - media
marketing applications, 77 percent of business - to consumer (B2C) marketers have acquired
customers through Facebook, while business - to - business (B2B) marketers have found more success on LinkedIn — finding it a whopping 277 % more effective
than Facebook or Twitter.
Tracking - related emails convert 30 percent better
than regular
marketing emails, so use them to give
customers extra deals, discounts and coupons.
Much smaller
than its American rivals, our airline has won fans, awards and
market share by focusing on the
customer experience and investing in its staff.
This satellite has already become a prime satellite for the North American aeronautical
market, with GoGo transferring more
than 200 aircraft to the satellite within the first month of service launch and Global Eagle Entertainment taking significant incremental capacity to serve its airline
customers.
On average, it's about seven times more expensive to get a new
customer than it is to get a repeat purchase from an existing client, says Alan Middleton, assistant professor of
marketing at York University.
There is no better barometer of
market /
customer acceptance
than revenue
This focus on lifetime value has created both a big job
market (according to a search on LinkedIn, more
than 2,800 «
customer success» - related job openings exist), as well as spawned a hot new product
market.
Enrollment for me is the holy grail of
marketing; it's a byproduct of knowing your
customers» needs better
than they do and approaching the process from an abundance mentality.
There is no more valuable
marketing asset
than the
customers you already have, and they're well on their way to becoming irreplaceable.
«Doing
marketing» becomes synonymous with «trying to get more
customers,» rather
than looking for more ways to deliver value.
If you have strong
customer relationships, it might make sense to expand by selling them something new; but «if your business is stronger in the distinctive products it offers
than in its
customer relationships, look for new
markets to offer those products,» advises Maruska.
The company later took a more aggressive stance and said it was eliminating more
than 1,000 small producers from its chicken supplier network and launched a
marketing campaign to assure
customers of the safety of its food.
The four critical factors are: (a) businesses with recurring revenue bases — like a renewable subscription — are far better
than ones dependent on constantly securing new
customers; renewals are much easier and less expensive to secure
than new sales; (b)
customer retention is absolutely critical — all
customers are very costly to acquire and very easy to lose in a world of almost infinite choices; (c) businesses based on products that require constant replacement or renewal (the «razor blade» model) are much more attractive
than durable goods businesses (like selling refrigerators) where the products have very long repurchase or replacement life cycles and where the
market could even fairly quickly reach saturation points; and (d) businesses that offer products or services that had a predictably high rate of obsolescence were much more attractive
than those where the products had long, useful lives.
John Boynton, chief
marketing officer at Rogers (which owns Canadian Business), says that with smartphones often ranging into the $ 600 and $ 700 range,
customers would rather split their costs up over time
than fork it all over at once.
Peter Drucker, arguably the leading management thinker of the twentieth century, observed, «If a new venture does succeed, more often
than not it is n a
market other
than the one it was originally intended to serve, with products and services not quite those with which it had set out that are bought in large part by
customers it did not even think of when it started and used for a host of purposes besides the ones for which the products were first designed.»
But an entrepreneur knows his business, target
market and
customers better
than anyone else possibly can.
More
customers than ever before are shopping online, and they have a tendency to do even more online purchasing during extreme weather events, such as blizzards or flooding, says Sarah Quinlan, senior vice president of
market insights for MasterCard International.
While Chinese banks tend to front - load loans early in the year to get higher - quality
customers and win
market share, the lofty figure was even higher
than the most bullish forecast by economists in a Reuters poll.
Marketing is about fostering meaningful relationships with your
customers, and if your content is created for search engines rather
than human beings, you shouldn't be surprised if eventually your followers stop following.
This is a great strategy for your business — it is much easier to
market more products and services to your existing
customers that are already raving fans
than to try to find new ones.
A study done in 2011 by The American
Marketing Association, involving over 10,000
customers at a well - known German bank, discovered that referred
customers spend more on their first visit, stay
customers longer, and have an overall 16 percent higher lifetime value
than non-referred
customers.
It's very heavily reliant on direct
customer observation rather
than market research.
There really is only one good reason to start a business: You've discovered a
market need — a
customer problem that begs to be solved — and have the passion and commitment to come up with a better solution
than what's out there.