Sentences with phrase «maximizing guest satisfaction»

They are the first employees to greet guests as they arrive and are also responsible for providing customer service and maximizing guest satisfaction.

We go above and beyond for every Whale watching tour, maximizing guest satisfaction, overall comfort and delivering the «Wow Factor!»

OBJECTIVE Seeking a position as a Stewardess at Barcelona Crew where profound hospitality and customer care skills can be fully utilized to maximize the guest satisfaction and profits.

Followed bar recipes to deliver consistent drink quality, control costs and maximize guest satisfaction.

Not exact matches

Most hotel management companies have most of their experience in chain hotels or are looking to push their own brand, but Boutique Hospitality Managements roots have grown deep in unique independent hotels and as such possess the precise experience to maneuver a boutique hotel in a competitive market to maximize efficiencies, improve guest satisfaction and ultimately increase profitability.

Maximized room revenue by working alongside the Director of Revenue to ensure that all guests met with satisfaction and that the hotel meets its bottom line for profit.

Focus on maximizing profitability while presenting guests with stellar service and support while providing team member satisfaction.

This is no small job: Our General Manager is responsible for all aspects of the operation of the hotel, providing leadership and strategic planning to all departments to support or service culture, maximize operations and enhance guest satisfaction.

Essential Duties · To welcome and serve all guests in an efficient, courteous and friendly manner whether face to face, on the phone or via email · To handle all guest compliments, comments, observations and complaints in a timely and effective manner, achieving guest satisfaction · To reserve, register and check out guests completely and accurately, following the procedures and policies set up for this process · To utilize proper selling techniques and strategies to maximize room and outlet revenues · To ensure the proactive building of guest history · To process credit card authorizations for each guest upon arrival and as needed during stay · To accurately post charges to group, guest, member and house accounts when necessary · To forward messages to departments with regards to guest requests and expectations and to follow up on requests with the guest via email, phone, radio and / or trace system · To liaise with bellstaff in order to ensure that gift delivery, luggage service, parking and rooming is taken care of in a courteous and timely manner · To ensure the accuracy of billing for each guest · To accurately account for daily bank issuance · To order room drop items and ensure ancilliary charges are scheduled appropriately · Sell, make, process and mail gift certificates · To run nightly audit and separate guest tickets for accounting · To maintain accurate house account excel spreadsheets · To run reports and perform some accounting duties (may include sales reports and statistics, processing and reconciling daily service charge breakdowns, completing billing instructions, etc).

CITY HOTEL — Vaughan, ON Jun 2011 — Present Cater Waiter • Set up and break down both buffet and seated meal function • Service customers in a very professional and quick manner • Maintain inventory and record of products • Build working relationships with patrons and coworkers • Utilize the highest level of guest service skills to maximize the satisfaction of patrons • Perform multiple tasks simultaneously and meet production time schedules • Lift heavy weights and stand for long periods of time to get the job done

Bringing knowledge of different beverages and expertise in anticipating guests» needs to maximize patrons» satisfaction

To maximize profitability and ensure guest and team member satisfaction.

Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize...

- Bartender - Maximize Customer Satisfaction and Beverage Sales through... Guest Service Excellence Cost - Effective Bar Management Inventive Cocktails Expedient Drink - Making