Among
measurable items employers want to see are sales volume (and ranking in comparison with peer and compared to previous periods, percent of quota), number (and titles) of direct reports, number of people you've hired, size of teams you've led, your position
within the team, amount of money you've saved, success in completing projects, initiatives that result in revenue - generation, process -
improvement, and cost - containment.
Proactive strategic planner and operations leader with 10 + years of success driving
measurable improvements in operational performance, productivity, and customer service
within fast - paced, high - volume call center environments