Sentences with phrase «measure quality and customer»

Numerous customer surveys in 1992 have placed Saturn at or near the top of several lists that measure quality and customer satisfaction.

Not exact matches

Feast is co-founder and CEO of Cogito Corporation, a Boston - based software startup that uses artificial intelligence to measure and improve the quality of certain key conversations, such as sales and customer - service calls, in real time.

«In Del Monte's case, they add real differentiation through strict quality - control measures, and perceived differentiation by advertising quality to their customers.»

Whether it's getting more customers to your store, more downloads on your app, increased sales on your ecommerce site or higher quality leads, Facebook has the tools to help you achieve and measure real business results.

Companies should also measure the quality and sentiment of interactions with their Millennial customers and the critical 2 percent over time.

Satisfaction is measured in seven factors: network quality; cost of service; account management; offerings and promotions; customer service; handset; and sales process.

Quality measures the defect level of incoming products as perceived and measured by the customer.

Those extensive testing and quality measures ensure that every customer receives safe and reliable food products, Michael Gibber says.

Foxtail has the best of both worlds in that it operates much like a mom - and - pop niche bakery for foodservice customers looking for custom solutions, but it also has the quality control and technical measures in place to meet the demands of large - scale corporations.

One of the most important ways measure the quality of an online course is to get student feedback, because students are the customers and the voice of the business.

The Customer Service Index (CSI) Study measures overall satisfaction in five factors (listed in order of importance): service quality (43 %); vehicle pick - up (17 %); service advisor (14 %); service facility (14 %); and service initiation (11 %).

Saab is far from its goal of appearing among the top five automakers in J.D. Power and Associates surveys measuring initial quality, sales satisfaction and customer satisfaction.

The results stemmed from Strategic Vision's 20th annual Total Quality Index (TQI) study that measures problems and includes over 155 specific aspects of the customer's experience.

As a responsible company that delivers services that can decide the future and career of our customers, Buy Custom Essays Online uses thorough quality checking measures and systems to make sure that the papers that are produced by us are original and unique.

Among the many initiatives Velocity Micro launches today are the expansion of the customer care department to a new and larger facility, a 25 % increase in starting pay for support technicians to attract top talent, and the arrival of new VP of Operations, Brent Stanton (formerly of Dell), who will oversee production and customer care and introduce even stricter quality control and efficiency measures.

PC Magazine's annual survey measures a customer's experiences and overall satisfaction with their desktop PC manufacturer including product quality, technical support, and likelihood to buy again.

Customer service quality is an important consideration in dealing with mortgage lender offers, although this is harder to measure than interest rates and fees.

Whether looking at customer reviews on Amazon or restaurant ratings on Yelp, crowd - sourced opinions have eclipsed experts» assessments as the most relied - upon measure of quality and performance.

As such, we have to incorporate quality measures into our research and products to «convince» and assure our customers we know what we are doing and we are doing what we say we are.

And they meet that elusive third measure of quality, customer satisfaction.

Used preventative padding, support, and sealing measures when packaging to maintain product quality and customer satisfaction

Enterprise - wide, integrated the capability to continuously measure and improve service quality throughout the customer lifecycle.

Formulated quality and quantitative control measures to evaluate stock, cash and general operating logistics and monitored market trends and competition, resulting in best - in - class service and customer support initiatives.

Wrote weekly Quality Assurance reports detailing common issues, resolutions and preventative measures for clients and internal Sales, Research and Customer Service teams.

Facilitated cross functional project team to develop strategy and align processes focused on improving customer experience; including Service Level and internal quality measures

Maintained and evaluated customer needs through assessments, measures of quality services and goals through customer satisfaction and team member feedback

Often, the process of counting, pouring, weighing, and measuring prescription drugs will undergo several checks to verify accuracy and quality - as failure to do so can have crucial implications for customers.

Captured the Voice of Customer (VOC) across the business unit to identify Critical to Quality measures and translate to operational metrics to improve customer expCustomer (VOC) across the business unit to identify Critical to Quality measures and translate to operational metrics to improve customer expcustomer experience.

The key qualities required for a small arms repair specialist are analytical skill, technical knowledge, emphasis on the safety and preventive measures, customer care skills and knowledge in discarding obsolete weapons to work as a small arm repair specialist.

Production line representative acting as liaison for the workers and management, verbalizing quality improvement initiatives and customer satisfaction measures.

Managed the customer interface with respect to quality issues and complaints, provided follow - up measures and updates; facilitating relevant resolutions in time and keeping customer satisfaction.

Work as a secret shopper to observe and measure customer service, product quality and the general environment of their establishments.

Create quality measures that ensure high levels of customer support and satisfaction while managing the Electronic Practice Management Help Desk.

The responsibilities of a chef range from deciding on the day to day menu, arrange meals, oversee presentation of cooked food ready to be served to the customers, determine the quantity and quality of food that will be cooked every day, ensure proper packaging when undertaking outdoor catering, supervise the work of the kitchen staff, ensure adherence to food hygiene and safety measures etc..

• Arbitrate software application installation and upgrading processes, system inspection and troubleshooting procedures • Execute network channeling, wireless configuration and connectivity set up • Evaluate existing routing, LAN / WAN, network type and security status and take measures to enhance the same • Collaborate with telecommunications department to ensure delivery of highest quality network services to customers • Coordinate with IP service providers for inter and intranet provision and maintenance • Identify hardware and software threats proactively, initiate maximum protection SOPs for the same and recover systems in case of infection • Facilitate users in creating and maintaining new accounts • Conduct regular analysis and maintenance of voice, video and data communication networks • Carryout problem identification, resolution and general troubleshooting of network related issues • Generate and handle email, data distribution and communication systems • Provide help desk support and perform hardware and software installation and network configuration • Take periodic backup of systems and provide the users with same in case of system collapse • Repair and replace faulty or damaged network cabling as and when required • Facilitate the team in development of new network designs and architecture • Connect user servers with other servers at various workstations using localized internet services • Initiate, develop, implement and enhance network security policies • Track and resolve fault tickets using latest TCP based troubleshoot strategies in minimal time • Determine all aging servers and systems and upgrade the same to latest Operating System versions • Maintain productive business relations and effective communication channels with department coordinator and broadband vendors

Track and investigate any customer complaints to prepare corrective actions and preventative measures for any quality issue.

Areas of Expertise Call Center Operations Customer Service Delivery Budgeting & Planning Team Development Quality and Process Improvements Resource Management Staff & Client Relations Cost Reduction Measures Product Enhancements

Collaborated with customer service team members to give exceptional service throughout the entire... enforced Service Center policies, procedures and quality assurance measures.

Ensured customer - centric service and support were maintained and that quality control measures for complete customer satisfaction was adhered.

Contributes to outstanding quality control measures in performing duties related to customer service, work environment cleanliness, and medication management...

• Instrumental in identifying recurring customer service issues with a corrective strategies implementation, creating spreadsheets to track and evaluate business functions, performance measures, and quality control including interpreting rules and regulations related to contractual agreements between the U.S. Postal Service and local and national unions.

Experience Customer service manager March 2011 to Current Immaculate cleaning... enforced Service Center policies, procedures and quality assurance measures.

Made to Measure Blinds UK has a Safebuy Five Star Consumer Rating recognizing our commitment to quality and customer service.