NPS
measures client loyalty, not effective lawyering.
Not exact matches
We have many second and third - generation
clients whose parents and grandparents started with us years ago, and we believe that kind of
loyalty to our practice means we are achieving a
measure of success in carrying out that mission.
This is a common question asked during interviews because it evaluates your
loyalty to the company and
measures your respect for the
clients» needs.
Provide educational health materials such as Cds, audio books, and magazines to patients as part of
measures to promote good health conditions amongst
clients and win their
loyalty
Elevated customer
loyalty measures by executing outbound calls, teller transactions, appointment setting, and effective sales that assisted in the financial well - being of the
client
Develop and Lead High Performance Teams Web / Internet Marketing Materials Insight into Industry Trends /
Client Behaviors Set Benchmarks and Metrics to
Measure Results Design Concepts / Advance Brand Strategy Establish Company - wide Creative Direction Inspire Brand
Loyalty / Customer Commitment Coordinate Conceptual Development / Copywriting Interactive Traditional / e-Commerce Processes Project Management / Team Development
ITA Group (West Des Moines, IA) 9/1990 — 11/1993 Account Manager, Product Launch, Events and Incentives • Developed contractual agreements with agencies, airlines, convention facilities, and hotels • Designed creative and collateral materials to parallel the
client's campaign •
Measured and evaluated customer satisfaction, event success, and authored after action reports • Provided exceptional customer service resulting in
client loyalty and referrals
HD Supply, Inc. (City, ST) 2002 — 2008 Operations Manager • Manage, train, and supervise a team of 16 warehouse, sales, and customer service professionals • Ensure effective, efficient, and safe warehouse and office operations • Hold monthly safety meetings to review accident rates and prevention
measures • Oversee sales and accounting functions including P&L, sales forecasts, budgets, audits, and payroll • Prepare lien releases for all customers and ensure payments are received and posted in a timely fashion • Responsible for company equipment, inventory, shipping, receiving, and restocking • Ensure driver licensure and compliance with all state and federal D.O.T. rules and regulations • Provide exceptional customer service resulting in
client satisfaction,
loyalty, and referrals • Exceed profit goals by $ 7 million in 2004 through effective management and sales tactics • Awarded «Mark of Excellence» in 2004 for «Outstanding Operations Skills»