My professional experiences have taught me some of the best practices in
meeting the needs of any customer through delivery.My experiences have prepared me with skills that allow me to tackle the rigors of the delivery driver position with ease and efficiency.
Not exact matches
Entrepreneurs
need to be reliable in every aspect
of their business, including setting milestones with investors, making agreements with partners,
meeting customer expectations and following
through with employees.
Businesses that continue to communicate with employees and
customers in the old fashioned way
through face - to - face
meetings in traditional offices will be overwhelmed by those companies that hire the best and brightest talent, regardless
of location, and collaborate in a virtual communication stream with split - second access to all the information they
need.
Leveraging the expertise
of all
of the partners, the goals
of this program are to better position Ameren to
meet its
customers» future energy
needs and expectations, create new jobs
through these start - up companies and provide university students opportunities to be more engaged in the energy business.
Yet much
of the industry's future growth will come from e-commerce, which allows companies to use
customer data to learn far more about
customers and
meet their
needs more quickly and effectively than can be done
through traditional means.
«
Through this partnership, we're not only giving Mortgage Choice's brokers access to small business loans, but the ability to
meet the cash flow finance
needs of their
customer base.
«
Through this cooperation with Alibaba in connectivity, our focus is on human - centric innovations that provide our
customers with a digital experience, both in and outside the vehicle, in order to
meet their changing
needs,» Hans Georg Engel, head
of Mercedes ‐ Benz Research and Development China, said in a statement.
We differentiate ourselves
through our breadth
of products and our ability to customize them to
meet the exact
needs of our
customers.»
We provide value to our utility
customers through the reliability and diversity
of our supply sources — helping them
meet the growing
need for clean, affordable, carbon - free electricity.
Count on us to listen to the
needs of our
customers,
meet the highest standards, and deliver superior solutions
through cross-cultural collaboration, vertical integration, unmatched expertise, and internationally celebrated design.
Through collaboration, the learners explored alternative solutions to
meeting a
customer's
needs, increased their product knowledge, and improved their level
of confidence in selling the new product.
So with the Mirror and S - Design families, the Fiat brand
meets the latest
needs of the market and offers every
customer the chance to express their own identity also
through the vehicle they drive.
Regarding USB, Nissan told us, «
Through extensive research
of the target Rogue Sport
customer, we found that one charge / data port is sufficient to
meet the daily
needs of the majority
of people.»
Through the Continental Motors Group dealer network, Continental Mazda
of Naperville also has direct access to over 500 certified, pre-owned, pre-driven and used vehicles to
meet the
needs customers in Naperville, Aurora, North Aurora, Plainfield, Oswego, Wheaton, Glen Ellyn, Woodridge, Lisle, Batavia, Geneva, St. Charles, Chicago and the other surrounding west suburban Chicagoland communities.
We're confident that all Fayetteville
customers» service
needs will be
met comprehensively and with perfection
through our complimentary door - to - door service and fleet
of convenient loaner cars,» said Mr. Baker.
«Ingram's full suite
of publishing services, including their CoreSource digital asset management platform, print - on - demand solutions and now their newest custom publishing options
through Ingram Construct, give us relevant and easy - to - use tools that help us use our content in new ways, create incremental revenue streams and
meet the changing
needs of the market and our
customers worldwide,» said David Horwitz, Vice President
of Sales at SAGE Publications, Inc. «We look forward to taking advantage
of all that Ingram Construct has to offer.»
Through Lulu's distribution partnerships, print - on - demand, and eBook technologies, authors are able to best
meet the
needs of all their
customers in the ways that make the most sense for them.
Our company was founded on a simple belief that
meeting our
customers»
needs through a dedicated staff
of mortgage professionals would ensure our success!
As a Bank
of Internet USA
customer, you will also receive personalized service from a dedicated Mortgage Consultant who will guide you
through the online mortgage application process, structure a home loan solution that
meets your personal
needs, and provide you with world - class
customer service every step
of the way.
«Our mission is to deliver success to the independent pet retailer
through product line breadth and services and by being Local Everywhere to
meet our
customer's
needs,» said George Ristevski, CEO
of ASC.
They have to sift
through an ever - growing number
of options to find that magical mix
of products that has the potential to do it all —
meet the
needs of the store's
customers, generate repeat business and turn a profit.
The Animal Services Office will continue to focus on
meeting the community's animal services
needs through an expansion
of the foster program, improving the
customer experience at the shelter, piloting neighborhood - level programs and finding innovative ways to connect community members with resources so that pets may stay in homes whenever possible.
- character creation lets you choose skin color, face, eye color and haircut - later in the game you can get glasses, pants, shoes and other stuff - start off by
meeting Tom Nook and his posse
of Happy Home employees - this includes Lyle the Otter and Digby the Dog, who give advice and help to keep the game moving forward - Lottie the Otter is Lyle's niece and handles the front desk in the game - she welcomes you every time you boot up the game and tells you what to do next - gameplay starts off with placing furniture, but quickly evolves into something more - place a house on the world map and cycle
through seasons to see what you like - house can modified with different roofs, doors, colors and more - every animal unlocks new furniture for you to use - completing a lot
of requests is vital to getting a lot
of content - characters will react to everything that you place and remove in the house - three pieces
of furniture must be in or outside
of the house and these
need to implemented into the final design - if you don't follow this rule, your animal
customer will not approve - add wallpaper, carpets, lamps, signs, music covers, paintings and much more - by completing special objectives in the office, which you pay for with Play Coins, you can even expand the feature set - set background sounds, choose curtains, change up furniture, display fossils and get a bigger variety
of fish and paintings.
«(ii) electricity generated
through the incineration
of municipal solid waste owned by an electric utility or sold under contract or rate order to an electric utility to
meet the
needs of the retail
customers of the utility;
The
customer doesn't
meet the lawyer because she doesn't
need to — she deals with friendly, smiling extroverts out front, few
of them lawyers but all
of them capable
of guiding the
customer through the process
of answering pre-programmed questions and putting them at ease.
Through this partnership, a continuous translation and co - publishing
of leading international legal content will take place on an ongoing basis and be delivered in a format that
meets our
customers»
needs best,» said Nancy McKinstry.
We recognize the importance
of helping our
customers keep their claims low and premiums down
through risk management training and tools that
meet their specialized
needs.
Blocknubie is a decentralized start - up ecosystem and market economy targeted at resolving the challenges
of starting a successful blockchain business.Blocknubie aims to simplify and automate the start - up process from ideation
through to
customer acquisition.Blocknubie will facilitate onboarding
of traditional entrepreneurship onto the blockchainThe platform guides end - users and blockchain startups towards setting up your business quickly and effectively, complemented with a number
of DApps to enhance success, structure and speed
of the processAs a decentralized market - based economy Blocknubie focuses on
meeting all
of Blockchain startup
needs including development tools, advisory services and most importantly capital and investment.
Greet
customers in a courteous, friendly, and professional manner using agreed upon procedures Listen attentively to
customer needs and concerns; demonstrate empathy Clarify
customer requirements; probe for and confirm understanding
of requirements or problem
Meet customer requirements
through first contact resolution Confirm
customer understanding
of the solution and provide additional
customer education as
needed Prepare complete and accurate work and update
customer file Communicate effectively with individuals / teams in the program to ensure high quality and timely expedition
of customer requests Effectively transfer misdirected
customer requests to an appropriate party Contribute ideas on ways to resolve problems to better serve the
customer and / or improve productivity Participate in activities designed to improve
customer satisfaction and business performance Occasionally use decision - support tools to answer questions Solve problems that are sometimes unstructured and that may require reliance on conceptual thinking Offer solutions to issues that are often non - standard / non-routine and require some clarification Maintain broad knowledge
of OnStar products and services Warehouse Assiciate.
Coach and develop staff to provide a world class shopping experience
through the effective execution
of Extraordinary Brand Selling and Service Culture and Concierge Program by establishing a client base, staying connected to
customer needs, anticipating
customer changes, and
meeting customer challenges.
Consistently
met customer dispatch
needs through efficient dispatching
of trucks to haul, balancing cost minimization, driver utilization, and driver preference.
Job Responsibilities (but not limited to): * Serve
customers by developing a rapport, building
customer confidence, providing accurate information, and promoting product
through point
of sale * Provide
customers with highest level
of customer service expected for assigned department
through professional, courteous and knowledgeable assistance to ensure individualized
needs are
met with respect to equipment, product, and / or merchandise questions * Complete sales transactions by accurately and efficiently ringing up
customer sales * Responsible for following all company standards in regards to paperwork, cash management and loss prevention * Ensure an enthusiastic and professional level
of customer service at all times * Remove all sensormatics and hangers from merchandise prior to placing items in bag (s) for
customers * Maintain a neat and organized work area by placing hangers, sensors, returned items, and paperwork in appropriate and designated locations * Answer store phones courteously and professionally * Call for additional assistance if a line develops to ensure proper guest satisfaction Qualifications: * 1 year
of retail experience preferred, snow sports retail experience preferred * English fluency * Excellent communications skills both written and verbal * Self - motivated with the ability to multi-task * Ability to work a flexible schedule; stores are open 7 days a week and hours vary depending upon location, season, and type
of store * Familiarity with retail POS systems preferred Rental Technicians - Rental Technicians are responsible for generating sales
through world - class guest service
through assisting
customers with rental equipment.
• Track record
of assisting with the realization
of the company's maximum profit contribution • Documented success in training staff members and reviewing their performances by implementing core training programs • Demonstrated ability to procure inventory and office supplies by creating and maintaining effective liaison with procurement officers and vendors • Known for resolving clients» issues and complaints by staying within the parameters
of company protocol • Proven ability to improve
customer relations
through implementation
of customer support programs and initiatives • Effectively able to assist marketing and promotion teams with visual merchandising efforts by providing them with logistical and administrative support • Competent in handling recruiting efforts and advising store managers
of staffing
needs and personnel issues • Proficient in facilitating clear communications between different departments by creating a workable bridge between them • Adept at scheduling product knowledge sessions with various sales representatives to provide them with insight into new products on existing product lines • Proven record
of proactively building and maintaining
customer relations with a view to maximize sales • Able to create and maintain positive work environments for staff members in a bid to retain them • Excellent skills in assisting managers in organizing, planning and implementing administrative strategies • Qualified to coordinate office operations by ensuring that schedules and objectives are
met properly
To improve the health and wellness
of our communities
through engaging experiences that provide our
customers with the best products, services and advice to
meet their unique
needs.
• Hands - on experience in ensuring high levels
of customer satisfaction
through provision
of exceptional
customer services • Highly skilled in assessing
customers»
needs and providing both information and assistance to ensure that they are
met appropriately • Deep insight into the «extra mile» mantra to drive sales and ensure repeat business opportunities • Deeply familiar with recommending merchandise based on each
customer's individual requirements and likes • Demonstrated expertise in preparing sales contracts and handling payment processes for both cash and credit card transactions • Unmatched ability to serve multiple
customers at the same time, without compromising quality
of services • Qualified to handle merchandising, visual merchandising and stocking activities in a time efficient manner • Proficient in upholding and implementing loss prevention strategies, and effectively reducing item loss
through constant check and vigilance • Adept at processing shipments and ensuring that all merchandise is appropriately represented on the floor • Competent in recommending products to
customers by effectively and efficiently providing information
of benefits and demonstrating product features • Well - versed in engaging
customers though conversation to determine their
needs and assisting them in locating their choices
of products • Proven record
of suggestively selling additional items and services in a bid to
meet company and self - sales goals
Customer Service Specialist — Designs by Harvey — 2012 — Present • Represent Designs by Harvey as customer service specialist • Facilitate customer needs in person, as well as by phone, email, and through web forms • Use proprietary internal software for order entry and tracking • Initiate and complete projects to increase efficiency, including custom web forms using G Suite that help make customer order entry more accessible, faster, and easier to process • Study details of interior design business during slow periods in order to better understand and meet customer needs • Train incoming customer service specialists as
Customer Service Specialist — Designs by Harvey — 2012 — Present • Represent Designs by Harvey as
customer service specialist • Facilitate customer needs in person, as well as by phone, email, and through web forms • Use proprietary internal software for order entry and tracking • Initiate and complete projects to increase efficiency, including custom web forms using G Suite that help make customer order entry more accessible, faster, and easier to process • Study details of interior design business during slow periods in order to better understand and meet customer needs • Train incoming customer service specialists as
customer service specialist • Facilitate
customer needs in person, as well as by phone, email, and through web forms • Use proprietary internal software for order entry and tracking • Initiate and complete projects to increase efficiency, including custom web forms using G Suite that help make customer order entry more accessible, faster, and easier to process • Study details of interior design business during slow periods in order to better understand and meet customer needs • Train incoming customer service specialists as
customer needs in person, as well as by phone, email, and
through web forms • Use proprietary internal software for order entry and tracking • Initiate and complete projects to increase efficiency, including custom web forms using G Suite that help make
customer order entry more accessible, faster, and easier to process • Study details of interior design business during slow periods in order to better understand and meet customer needs • Train incoming customer service specialists as
customer order entry more accessible, faster, and easier to process • Study details
of interior design business during slow periods in order to better understand and
meet customer needs • Train incoming customer service specialists as
customer needs • Train incoming
customer service specialists as
customer service specialists as
needed.
• Highly skilled in delivering the ultimate
customer service experience within a technology retail environment • Proven ability to anticipate
customers»
needs by engaging them in meaningful conversation and delivering services to
meet those
needs • Qualified to deliver the ultimate one on one coaching experience
through demonstration
of products and accessories functionality • Competent at facilitating wireless workshops to demonstrate and educate
customers on a variety
of technology solutions
To promote a positive image
of the Bank
through sale
of appropriate products and services and performing transactions necessary to
meet customer needs.
Through the years, we have grown into an AWARD - WINNING STAFFING FIRM where talent
meets talent to fulfill the employment
needs of our clients and offering job seekers a wide range
of opportunities from executive search to professional, procurement to HR, office support to
customer service jobs in Houston, TX.
Lead the planning and implementation
of projects for a social touch screen technology company Facilitated the day - to - day operational aspects
of project scope, goals, and deliverables
Met with
customers to go over details
of what was
needed for the development and creation
of their software applications Identified resources
needed to achieve project completion and scheduled project time lines Constantly monitored and reported on the progress
of projects to management, identified risks, milestones, and resolved any road blocks
through project completion Conducted GoToMeetings for new clients to gather information, train, and keep them informed
of what was required for their new hardware and software installs.
Active in consulting, planning and implementing viable solutions to the
needs of the business
through research, data analysis, and by directing best practice resources and staff to
meet the immediate and long range goals
of business to business
customers a...
RMB GROUP A Division
of MF Global Inc., Chicago, IL Account Executive January, 2009 — Present • Establish and maintain relationships with clients located throughout the world in an effort to
meet their investing
needs as a full service, commodities, equities, and options broker • Solicit futures and securities trade recommendations, based on extensive technical and fundamental research, to
customers through phone conversations, in - person
meetings, and the regular production and distribution
of a trading newsletter • Assist in the growth and management
of an international client listing
through regular correspondence with
customers
Business Manager — Duties & Responsibilities Provide full service construction and contracting services including electrical, plumbing, masonry, roofing, etc.. Manage daily operations
of home sales, construction, and contracting businesses ensuring profitable operations Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Oversee sales,
customer service, and construction site personnel Set and strictly adhere to budgets and schedules Maintain compliance with all applicable zoning codes, laws, and safety protocols Oversee company finances ensuring profitable and fiscally responsible operations Consistently
meet or exceed sales goals
through networking, in personal sales, and other tactics Craft effective sales presentations and proposals, tailoring them to clients based on their specific
needs and styles Maintain comprehensive records detailing pricings, sales, activities reports, site visits, and other pertinent data Build and strengthen relationships with key clients, partners, and industry leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with
customers and orient them to various products and services Ensure
customer satisfaction by maintaining friendly, supportive contact with existing clients Represent company brand with poise, integrity, and positivity
IT Project Manager — Professional Highlights Serve multinational corporations in a variety
of technology based strategic planning and administration roles Offer expertise as a consultant, programmer, engineer, business analyst, and database administrator Lead technology projects for NASA, U.S. Customs, American Express, and General Electric Design and implement reporting,
customer service, marketing, sales, and financial management software Responsible for network and database design, administration, and security Oversee enterprise - wide hardware and software upgrades resulting in increased efficiency Minimize operational and manpower costs
through effective technology solutions Serve as forecast budget analyst for Joint Project Management Operations at Kennedy Space Center Develop reporting application tool using crystal reports engine on CD throughout Kennedy Space Center and Cape Canaveral Air Station resulting in $ 500,000 savings on user licensing fees Create detailed project plan with well - defined tasks, milestones, client sign - offs, test cycles, and specifications which served to communicate project progress to management Develop visual basic application for financial banking Institution using crystal reports to reduce the company's response time resulting in initial reporting from 2 - 3 hours to just 45 seconds Oversee multimillion - dollar software implementation for Miami Air from a consultancy level Upgrade Great Plains software platform and administered security access for Miami internal databases Write over 200 SQL stored procedures from access databases for financial institutions Compose business correspondence and prepared statistical spreadsheet analysis for Kennedy Space Center Recognized by colleagues and superiors for outstanding job performance, reliability, and efficiency Conduct surveys
of operations to assess
needs and identify high priority improvements Complete major product releases
meeting very aggressive schedules and budgets Serve as a member
of the International Cyber Threat Task Force Utilize fluencies in English, Portuguese, Arabic, French, and German to communicate with a diverse clientele Continually study emerging technologies and industry best practices Perform all duties with positivity, professionalism, and integrity
Financial Manager — Duties & Responsibilities Manage daily operations, sales, and
customer service activities for multiple financial institutions Oversee company expansion and branch openings in new markets and territories Manage client assets in excess
of $ 285 million across a wide range
of investment vehicles Design and implement professional development and employee recognition programs Consistently
meet or exceed sales goals
through networking, cold calling, and other tactics Represent company brand with poise, integrity, and positivity Develop a rapport with
customers and orient them to various products and services Encourage high
customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific
needs and styles Negotiate and execute contracts with C - Level decision makers Maintain records
of site visits to potential and existing clients to assist in assessing their future
needs Collaborate with junior level sales people to develop action plans to govern their performance Make cold calls in a courteous, yet assertive manner that translates to sales results Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and project timelines
Customer Service and Administration Duties & Responsibilities Interact with customers in a professional manner to improve the client experience, resolving queries and issues in a timely and professional fashion while making all customer needs the top priority Implement quality assurance processes to ensure administrative accuracy and promote operational efficiency Assist in the execution of needs - based client assessment to facilitate successful product / service utilization Collaborate and communicate effectively with all departments and members of company management, acting as a liaison between customers and all staff members as well as representing institutions within the community Generate referrals and consistent repeat business through effective service and timely follow - up Meet and exceed marketing and sales strategies while tracking progress versus established benchmarks Maintain a strong working knowledge of company products and services, respective marketplace, competitor strategies, industry regulations, and other pertinent information, applying all knowledge to related job functions Provide relevant guidance / leadership to new staff training efforts and coaching, consistently leading by example Oversee critical document control and management, maintaining all files in an organized manner Perform continuous assessment of client service operations while furnishing oversight and guidance regarding effective customer service and issue resolution techniques Adhere consistently to all established policies, guidelines, procedures, related laws, and other related constraints Utilize various technology applications to drive customer service and administrative processes Assist management team and senior department members with various other duties as
Customer Service and Administration Duties & Responsibilities Interact with
customers in a professional manner to improve the client experience, resolving queries and issues in a timely and professional fashion while making all
customer needs the top priority Implement quality assurance processes to ensure administrative accuracy and promote operational efficiency Assist in the execution of needs - based client assessment to facilitate successful product / service utilization Collaborate and communicate effectively with all departments and members of company management, acting as a liaison between customers and all staff members as well as representing institutions within the community Generate referrals and consistent repeat business through effective service and timely follow - up Meet and exceed marketing and sales strategies while tracking progress versus established benchmarks Maintain a strong working knowledge of company products and services, respective marketplace, competitor strategies, industry regulations, and other pertinent information, applying all knowledge to related job functions Provide relevant guidance / leadership to new staff training efforts and coaching, consistently leading by example Oversee critical document control and management, maintaining all files in an organized manner Perform continuous assessment of client service operations while furnishing oversight and guidance regarding effective customer service and issue resolution techniques Adhere consistently to all established policies, guidelines, procedures, related laws, and other related constraints Utilize various technology applications to drive customer service and administrative processes Assist management team and senior department members with various other duties as
customer needs the top priority Implement quality assurance processes to ensure administrative accuracy and promote operational efficiency Assist in the execution
of needs - based client assessment to facilitate successful product / service utilization Collaborate and communicate effectively with all departments and members
of company management, acting as a liaison between
customers and all staff members as well as representing institutions within the community Generate referrals and consistent repeat business
through effective service and timely follow - up
Meet and exceed marketing and sales strategies while tracking progress versus established benchmarks Maintain a strong working knowledge
of company products and services, respective marketplace, competitor strategies, industry regulations, and other pertinent information, applying all knowledge to related job functions Provide relevant guidance / leadership to new staff training efforts and coaching, consistently leading by example Oversee critical document control and management, maintaining all files in an organized manner Perform continuous assessment
of client service operations while furnishing oversight and guidance regarding effective
customer service and issue resolution techniques Adhere consistently to all established policies, guidelines, procedures, related laws, and other related constraints Utilize various technology applications to drive customer service and administrative processes Assist management team and senior department members with various other duties as
customer service and issue resolution techniques Adhere consistently to all established policies, guidelines, procedures, related laws, and other related constraints Utilize various technology applications to drive
customer service and administrative processes Assist management team and senior department members with various other duties as
customer service and administrative processes Assist management team and senior department members with various other duties as assigned
Retail Sales Manager — Duties & Responsibilities Oversee
customer service and sales staff ensuring efficient, effective, and profitable operations Design and implement staff development programs to enhance sales and
customer service skills Train employees in corporate branding and company policies and procedures Consistently
meet or exceed sales goals
through networking, in person sales, trade shows, and other tactics Develop and implement company marketing, public relations, and promotional strategies Identify company operational challenges and overcome obstacles
through strong managerial skills Represent company brand with poise, integrity, and positivity Develop a rapport with
customers and orient them to various products and services Encourage high
customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific
needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Oversee multimillion dollar inventory and product replenishment Manage company financial records providing detailed, accurate account
of transactions and financial health Provide additional operational support including communications, data entry, and other tasks as
needed
Retail Sales Manager — Duties & Responsibilities Consistently
meet or exceed sales goals
through networking, in person sales, trade shows, and other tactics Develop and implement company marketing, public relations, and promotional strategies Represent company brand with poise, integrity, and positivity Develop a rapport with
customers and orient them to various products and services Encourage high
customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific
needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Oversee multimillion dollar inventory and direct purchasing and inventory replenishment Manage company financial records providing detailed, accurate account
of transactions and financial health Provide additional operational support including communications, data entry, and other tasks as
needed
Business Manager — Duties & Responsibilities Manage multiple technology companies ensuring effective, efficient, and profitable operations Design and implement sales and marketing strategies, campaigns, and collateral materials Recruit, train, and direct sales and
customer service teams resulting in significant company revenue Consistently
meet or exceed sales goals
through networking, cold calling, and other tactics Represent company brand with poise, integrity, and positivity Develop a rapport with
customers and orient them to various products and services Encourage high
customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific
needs and styles Conduct public relations activities and attend relevant events, fairs, and conferences Negotiate and execute contracts with C - Level decision makers Maintain records
of site visits to potential and existing clients to assist in assessing their future
needs Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Oversee accounting activities including budgets, accounts payable / receivable, and tax filings Prepare and present periodic financial reports to fellow members
of senior leadership
Designed electronic file systems and maintained electronic and paper files.Handled all media and public relations inquiries.Maintained the front desk and reception area in a neat and organized fashion.Served as central point
of contact for all outside vendors
needing to gain access to the building.Facilitated working relationships with co-tenants and building management.Made copies, sent faxes and handled all incoming and outgoing correspondence.Created weekly and monthly reports and presentations.Organized files, developed spreadsheets, faxed reports and scanned documents.Properly routed agreements, contracts and invoices
through the signature process.Managed the day - to - day calendar for the company's senior director.Received and screened a high volume
of internal and external communications, including email and mail.Managed daily office operations and maintenance
of equipment.Maintained detailed administrative and procedural processes to improve accuracy and efficiency.Coordinated
meetings with other department managers and served as main liaison between sales and field staff.Scheduled and confirmed appointments for entire management team.Provided support for CEO and sales team in managing operation work flow.Successfully established effective systems for record retention by creating database for daily correspondence tracking.Developed more efficient filing systems and
customer database protocols.Qualified competitive subcontractor bids prior to execution
of contracts.Submitted all project closeout documents in accordance with the contract.Assigned projects and tasks to employees based on their competencies and specialties.Accurately provided status information on project progress to the project management.Monitored the safety
of all construction activities, making on - site personnel safety the top priority.Acted as the liaison with company safety representatives to promote awareness and understanding
of safety protocols.Increased the employee base by 50 % to
meet changing staffing needs.Advised managers on organizational policy matters and recommend
needed changes.Conducted new employee orientation to foster positive attitude toward organizational objectives.Directed personnel, training and labor relations activities.Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work - related problems.