Hostess — Jambalaya Cajun Cuisine — 2013 - 2015 • Served as
dinner hostess for family restaurant in downtown shopping district • Managed table seating and guest wait
times to ensure smooth and speedy process • Focused on keeping children engaged
during long waits, providing them with activity packs and balloons • Made superior customer service a priority; received award for «Top Customer Service» in Q3 2014, based on surveys received across all 50 restaurants in franchise • Provided
menus and helped explain
menu items prior to seating; advised guests with special dietary needs such as food allergies and gluten intolerance on
menu options and informed wait staff • Encouraged guests to complete feedback surveys at the end of their meals