Sentences with phrase «monitor team productivity»

OLYMPUS, Denver, CO July 2009 — October 2011 Assistant Trainer Sales • Developed instructional material for guidance of sales staff • Facilitated sales team development programs • Contributed in implementation of modern sales tactics at the firm • Educated employees in developing clientele using the referral base • Conducted periodic staff evaluation checks to monitor team productivity • Supervise various promotional projects to ensure effectual functioning of the sales body

Get a complete overview in your own business dashboard to monitor team productivity with real - time metrics and insights to grow and scale faster.

Get a complete overview in your own business dashboard to monitor team productivity with real - time metrics and insights to scale faster.

Not exact matches

* Experienced in ensuring delivery excellence in alignment with strategy, focusing on efficiency, productivity & quality * Experienced in monitoring and reviewing software development team in developing online portals and mobile applications * Experienced in People & Team management through setting reasonable, challenging and clear performance goals and maintaining a keen focus on employee engagement and retention * Convenient with Microsoft Office tools (Excel, Words, Outlook, Powerpoteam in developing online portals and mobile applications * Experienced in People & Team management through setting reasonable, challenging and clear performance goals and maintaining a keen focus on employee engagement and retention * Convenient with Microsoft Office tools (Excel, Words, Outlook, PowerpoTeam management through setting reasonable, challenging and clear performance goals and maintaining a keen focus on employee engagement and retention * Convenient with Microsoft Office tools (Excel, Words, Outlook, Powerpoint)

* Experienced in ensuring delivery excellence in alignment with strategy, focusing on efficiency, productivity & quality * Experienced in monitoring and reviewing software development team in developing online portals and mobile applications * Experienced in People & Team management through setting reasonable, challenging and clear performance goals and maintaining a keen focus on employee engagement and retention * Convenient with Microsoft Office tools (Excel, Words, Outlook, Powerpoint) Professional Summary * Competent, diligent and result oriented professional with 6 and half years of experience in Insurateam in developing online portals and mobile applications * Experienced in People & Team management through setting reasonable, challenging and clear performance goals and maintaining a keen focus on employee engagement and retention * Convenient with Microsoft Office tools (Excel, Words, Outlook, Powerpoint) Professional Summary * Competent, diligent and result oriented professional with 6 and half years of experience in InsuraTeam management through setting reasonable, challenging and clear performance goals and maintaining a keen focus on employee engagement and retention * Convenient with Microsoft Office tools (Excel, Words, Outlook, Powerpoint) Professional Summary * Competent, diligent and result oriented professional with 6 and half years of experience in Insurance.

• Coordinate weekly target meetings and on the job trainings • Conduct market surveys and devise effective sales strategies in light of research • Set weekly and monthly sales targets and develop viable strategic plans to achieve the same • Design and conduct routine workshops for team development • Regularly monitor sales team for productivity and efficacy • Supervise the sales team and motivate them to close deals utilizing effective sales tactics

¥ Certified with the National Registry of Food Safety Professionals ¥ Substantial knowledge of state and federal food safety regulations ¥ Outstanding ability to monitor food processing ¥ Solid understanding of quality assurance procedures ¥ Proficient in MS Excel PowerPoint and Access ¥ Strong ability to motivate team members and maintain productivity ¥ Impressive ability to communicate effectively

The FBE productivity team monitors the freight bill entries of the truck drivers and staff.

Carolina Health Specialist (Myrtle Beach, SC) 09/1998 — 03/2000 Insurance Coordinator / Supervisor • Manage the billing of commercial, Medicare, and Medicaid claims to insurance carriers • Perform research, follow up, and appeals on unprocessed claims for payment adjudication • Serve as team trainer instructing junior associates in corporate policies and industry best practices • Create audit reports, manage time cards, and monitor weekly logs for team productivity • Oversee talent recruitment ensuring a highly qualified and effective team

Acting Team Manager — Sales Helpdesk (11/2006 — 06/2007) • Manage Sales Support representatives responsible for providing support to internal and external clients • Provide exceptional customer service resulting in client satisfaction, loyalty, and referrals • Manage internal and external client inbound service requests in a timely and effective manner • Provide staff performance feedback and implement new operational strategies to enhance quality and productivity • Coach and develop employees» skills through weekly coaching and monitoring sessions • Ensure that sales support and customer service meet service level agreements and business objectives • Work with other departments to identify new technologies, enhance coordination efforts, and eliminate service issues

Professional Experience ABC Debt Relief (City, ST) 12/2006 — 11/2011 Client Service Manager • Responsible for overseeing daily operations of a 35 Account Manager call center ensuring effective operations • Recruit and train new sales and customer service employees in industry best practices and company policies • Strictly enforce compliance with all applicable laws, industry regulations, and corporate protocols • Provide exceptional customer service and professional guidance in the area of debt management, credit, and bankruptcy • Maintain detailed monthly reports for management concerning budgets, monthly projections, and quarterly goals • Responsible for performance appraisals, deficiency warnings, and conflict resolution for employees • Review and manage all BBB and Attorney General complaints determining appropriate next steps • Monitor department productivity with inbound and outbound calls providing feedback to team leads and supervisors • Author and lead presentations at meetings for clients, employees, and senior management • Train team leads and supervisors in laws governing credit reporting and debt settlement such as (FDCPA) Fair Debt Collections Practices Act and the (FCRA) Fair Credit Reporting Act and (FTC) Federal Trade Commission regulations • Set and strictly enforce budget for the payroll of both salaried and hourly employees • Responsible for final approvals for payment refunds issued to the client • Assist with Debt Tracker and the Debt Manager and negotiate with creditors to reduce client

FEDERATED FINANCIAL Bridgeton, MO Executive Collections Manager (January 2003 to January 2006) • Drove a team up to 13 account representatives to properly assist various customer needs while ensuring their individual monthly goals were exceeded by a minimum of 3 % through extensive training and development • Monitored daily attendance and productivity of account representatives to ensure quantity and quality of work was met • Consistently surpassed performance and coaching goals set by upper management • Handled and responded to all escalated customer inquiries in a prompt, professional and courteous manner in compliance with all of Federated policies and procedures • Created multiple monthly team incentive programs based on goals set by division directors • Managed 3 assistant team leads

Professional Experience JP Morgan Chase (Tempe, AZ) 3/2006 — Present Assistant Vice President — Prime Securitized Collections (4/2010 — Present) • Recommend and implement specific procedures to ensure maximum effectiveness and efficiency of service, while establishing efficient operational policies, technological support systems and budgets • Assist in long - term strategic planning for related departmental section, ensuring the attainment of all departmental goals through detailed reporting, trend utilization, and performance tracking • Hold responsibility for the compilation and analysis of statistical data relative to unit productivity, monitoring live calls and providing feedback to staff, coaching, and issue resolution concerning collection and loss mitigation activities • Manage various teams of supervisors, including personnel issue resolution and functional task delegation • Utilize exceptional problem solving abilities while dealing with conflicting financial and personnel variables, developing and recommending viable courses of action as required • Ensure timely performance management of all staff, communicating expectations and closely supervising job functions • Travel to Manila to train staff on loss mitigation processes, train supervisors on procedural adherence, develop customer satisfaction, negotiations, and conflict management documents, and facilitate training class utilization