Sentences with phrase «monitoring guest feedback»

Not exact matches

Irish hotel chain Dalata Group, for instance, uses the guest feedback platform TrustYou to collate comments and service scores from customers, across a range of sites, as well as monitoring individual forums such as TripAdvisor.

• Enhance the number of returning coffee customers by 20 % through effective coffee making and customer service skills • Attain the most dedicated employee award in 2014 • Note orders and serve coffee, food, and beverages to guests in a timely fashion • Make coffee using many brewing methods such as pour over, espresso and cold brew • Open and close the coffee station • Assist in menu setting and determining coffee of the week regularly • Communicate with customers, note their preferences and take feedback • Perform cashiering and inventory management tasks • Monitor wastage and record consumption of items • Maintain cleanliness of counter and bar