Highly
motivated hospitality
general manager with accomplished revenue development, increased customer service standards, and
sales team leadership experience.
Office Depot (Toronto, Ontario; Kelowna, BC; Atlanta, GA) 4/1998 — 12/2005
General Manager • Held responsibility for all operations, profitability and cost management functions of a retail store • Created a
motivating sales culture by setting goals and benchmarks to monitor and promote
sales performance while generating and implementing innovative and impactful marketing ideas within local markets • Hired, trained and mentored key people in both managerial and
sales positions, promoting professional conduct at all levels • Participated in the business community through network group memberships and Chamber of Commerce events