Sentences with phrase «new call center managers»

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NEW YORK, May 3 - Hedge fund managers will take center stage at a conference in New York on Thursday to call out companies they are wagering againNEW YORK, May 3 - Hedge fund managers will take center stage at a conference in New York on Thursday to call out companies they are wagering againNew York on Thursday to call out companies they are wagering against.

NEW YORK, May 3 (Reuters)- Hedge fund managers will take center stage at a conference in New York on Thursday to call out companies they are wagering againNEW YORK, May 3 (Reuters)- Hedge fund managers will take center stage at a conference in New York on Thursday to call out companies they are wagering againNew York on Thursday to call out companies they are wagering against.

In a letter sent to hedge fund and opportunistic fixed income managers, Trustees of the New York City Employees Retirement System (NYCERS) called on its hedge fund managers and opportunistic fixed income managers who invest in distressed debt and might therefore, at present or in the future, hold Puerto Rican municipal obligations, to «negotiate in good faith to find a just and equitable solution to» repayment of the municipal debt at the center of Puerto Rico's economic crisis.

The new SNAP call center will improve response times, and free other case managers up to concentrate on helping to enroll people in need.»

CubeSats are also opening space to new participants; Bruce Yost, deputy manager of the small spacecraft integrated product team at NASA's Ames Research Center in Mountain View, California, calls it «the democratization of space.»

Strategic Staffing Solutions (S3) has an immediate contract to hire opportunity available in New Orleans, LA for a Call Center Manager to oversee our client's Non-Emergency Service Center, which...

Position Description A call center manager trains new call center employees, helps to develop new scripts and procedures for placing and receiving calls, keeps a record of call center activity, and reports data to company management.

Tags for this Online Resume: Geater New York Area, Team Leadership, Customer Retention, Hiring, Training, Customer Service Management, Digital and Social Media Associate Manager, Call Center Manager / Inside Sales / Customer Service Manager, Solutions Selling and Issue Resolution

Tags for this Online Resume: call center, technical trainer, new jersey, manager, supervisor, representative

Tags for this Online Resume: Customer Service Rep, Customer Service Manager, Data Entry / Insurance, Assisted HR with recruiting and hiring, Sales, Training, Assisted HR w / hiring, training new hires, Sales / Marketing, Call Center, Warehouse Manager, Roll out new policies and procedures for entire 4 call center representaCall Center, Warehouse Manager, Roll out new policies and procedures for entire 4 call center represenCenter, Warehouse Manager, Roll out new policies and procedures for entire 4 call center representacall center represencenter representative

Tags for this Online Resume: call center management, Group Operations Manager, Strong working knowledges of contact center industry, multi-channel customer support (Chat, E-Mail and Phone), Hiring, Interviewing, operational reports analysis, implementation of new business, Call Center, Complacall center management, Group Operations Manager, Strong working knowledges of contact center industry, multi-channel customer support (Chat, E-Mail and Phone), Hiring, Interviewing, operational reports analysis, implementation of new business, Call Center, Compcenter management, Group Operations Manager, Strong working knowledges of contact center industry, multi-channel customer support (Chat, E-Mail and Phone), Hiring, Interviewing, operational reports analysis, implementation of new business, Call Center, Compcenter industry, multi-channel customer support (Chat, E-Mail and Phone), Hiring, Interviewing, operational reports analysis, implementation of new business, Call Center, ComplaCall Center, CompCenter, Complaints

Tags for this Online Resume: Marketing Management, Call Center, Inside Sales, Management, Sales, Video, Cancer, Marketing Strategy, New Business Management, Nursing, management, manager, store manager, automotive, sales

Manager of global business architecture, process optimization, value engineering and technology integration focused on creating new, sustainable revenue streams, streamlined business processes, harmonized global service operations, e-business solutions and web self service capabilities reducing global service delivery and call center operations cost.

PROFESSIONAL EXPERIENCE Time Warner Cable, New York • NY 1994 — 2011 Regional Serviceability Project Manager (2009 — 2011) Regional Network Operating Center (RNOC) Analyst (2008 — 2009) Workforce Management (2006 — 2008) Business Operations Analyst (2004 — 2006) Administration Department (1996 — 2004) Customer Service Representative (1994 — 1996) Developed and implemented an Automation of Serviceability tool that promoted communication between call center staff and Construction and Engineering departments and assisted market development efforts within the Northeast market area to expand market share and business growth, and dramatically improved turnaround rates from 90 days to 4Center (RNOC) Analyst (2008 — 2009) Workforce Management (2006 — 2008) Business Operations Analyst (2004 — 2006) Administration Department (1996 — 2004) Customer Service Representative (1994 — 1996) Developed and implemented an Automation of Serviceability tool that promoted communication between call center staff and Construction and Engineering departments and assisted market development efforts within the Northeast market area to expand market share and business growth, and dramatically improved turnaround rates from 90 days to 4center staff and Construction and Engineering departments and assisted market development efforts within the Northeast market area to expand market share and business growth, and dramatically improved turnaround rates from 90 days to 4 days.

Tags for this Online Resume: Business Development, Call Center, Management, New Business Development, Wireless, WLAN, Sales, Account Manager

Tags for this Online Resume: Account Management, Relationship Management, Director Level Call Center, Business Development, New Client Implementations, Airlines, Pharmacy Benefit Managers, Marketing, Data Analysis, Management, Accounting, Distribution, Filing, Inventory, Inventory Control, Advertising, Financial

Tags for this Online Resume: Business Development, New Business Development, Clarion, Management, Management Trainee, Account Manager, Sales, Sales Trainer, Call Center, Capital Expenditures, outside sales

Clear One Health Plans, Bend • OR 2006 — 2010 Pharmacy Services Technician Followed managed care practices, created member and group utilization reports in EXCEL, submitted new pharmacy benefits to Pharmacy Benefit Manager, maintained and added all new information to pharmacy benefits grid for company wide use, wrote pharmacy benefit section of member handbook, pharmacy call center customer service, data entry, performed prior authorizations for step therapy and non formulary medications.

US TelePacific (Insert City, State) 2003 — Year Service Delivery Manager • Directed client service changes including moves, additions, alterations, and disconnects • Managed team of 35 - 45 account / project coordinators, team leaders, and service engineers • Oversaw call service center staffed by 10 - 12 customer service representatives • Marketed and sold company products generating considerable new revenue

Professional Experience ABC Debt Relief (City, ST) 12/2006 — 11/2011 Client Service Manager • Responsible for overseeing daily operations of a 35 Account Manager call center ensuring effective operations • Recruit and train new sales and customer service employees in industry best practices and company policies • Strictly enforce compliance with all applicable laws, industry regulations, and corporate protocols • Provide exceptional customer service and professional guidance in the area of debt management, credit, and bankruptcy • Maintain detailed monthly reports for management concerning budgets, monthly projections, and quarterly goals • Responsible for performance appraisals, deficiency warnings, and conflict resolution for employees • Review and manage all BBB and Attorney General complaints determining appropriate next steps • Monitor department productivity with inbound and outbound calls providing feedback to team leads and supervisors • Author and lead presentations at meetings for clients, employees, and senior management • Train team leads and supervisors in laws governing credit reporting and debt settlement such as (FDCPA) Fair Debt Collections Practices Act and the (FCRA) Fair Credit Reporting Act and (FTC) Federal Trade Commission regulations • Set and strictly enforce budget for the payroll of both salaried and hourly employees • Responsible for final approvals for payment refunds issued to the client • Assist with Debt Tracker and the Debt Manager and negotiate with creditors to reduce client