Barnes and Noble Distribution Center (Memphis, TN) 12/2001 — 6/2004 Logistic Analyst • Developed KPI and methods for monitoring the Logistics in S&OP areas • Created weekly and monthly reports, charts, and pivot tables for various KPI's • Applied
Process Excellence tools to identify and evaluate business challenges • Designed and implemented business operation, process, and system improvement measures • Maintained interfaces between ordering system and warehouse management system • Provided internal technical support for the WMS system • Developed new modules and WMS system enhancements • Oversaw creation of customized reports in Cognos to support business needs • Executed validation change control process and escalation of
Process Excellence tools to identify and evaluate business challenges • Designed and implemented business operation,
process, and system improvement measures • Maintained interfaces between ordering system and warehouse management system • Provided internal technical support for the WMS system • Developed new modules and WMS system enhancements • Oversaw creation of customized reports in Cognos to support business needs • Executed validation change control process and escalation of
process, and system improvement measures • Maintained interfaces between ordering system and warehouse management system • Provided internal technical support for the WMS system • Developed
new modules and WMS system enhancements • Oversaw creation of customized reports in Cognos to support business needs • Executed validation change control
process and escalation of
process and
escalation of issues