• Oversee front office operations such as reservations and check - ins to ensure that they are properly being handled • Provide assistance to
guests over the telephone and in person by ensuring that they are made aware of the hotel's services and facilities • Ascertain that as many as possible reservation slots are filled and accommodate
new guests in empty ones • Assist front desk staff in handling
guest registration and room allocation tasks, according to their preferences
Front Desk Manager, November 2004 to June 2009 Barwin Hotels -
New Cityland, CA • Processed new guests, checked identification and inputted financial information • Answered the phones and handled hotel correspondence, responded to customer questions • Completed check - in / check / out, booking and registration duties for new gues
New Cityland, CA • Processed
new guests, checked identification and inputted financial information • Answered the phones and handled hotel correspondence, responded to customer questions • Completed check - in / check / out, booking and registration duties for new gues
new guests, checked identification and inputted financial information • Answered the phones and handled hotel correspondence, responded to customer questions • Completed check - in / check / out, booking and
registration duties for
new gues
new guests.