Not exact matches
Differentiators don't need to come from out of left field, but they should be subtle and thoughtful differences that meet
customers» needs and
delight them.
Your
customer receives the product or service in his or her cart, and your opportunity to
delight is
not hindered by a frustrating experience.
If you're
not happening upon opportunities to
delight and surprise your
customers and fans, create your own opportunities.
If you want to
delight your
customers, always look for ways to temporarily fix their problems so as
not to inconvenience them, while you look for a more permanent solution.
For his part, Warren Buffett, the 85 - year - old Berkshire Hathaway CEO, doesn't think you should just satisfy your
customers; he wants you to
delight them.
But missing out on actionable areas for improvement or specific opportunities to
delight your
customers isn't the only reason Marke is an enemy of excessive aggregation.
To achieve great results and
delight customers, you don't need to send a customized message to every
customer.
Of course, it is contingent on where reliability falls on a
customers» value perception map, however, as a loyal Dunkin Donuts
customer, I felt cheated,
not of money, but of
delight that I had come to expect.
As Warren Buffet once said, we can't just «satisfy» the
customer; we have to learn to «
delight» the
customer.
Facebook's Mark Zuckerberg, Square's Jack Dorsey, Path's Dave Morin, Flipboard's Mike McCue,
Nest's Tony Fadell and Pinterest's Ben Silbermann are the new dukes of
customer delight, the nabobs of net promoter scores.
Even when they don't yet know it,
customers want something better, and your desire to
delight customers will drive you to invent on their behalf.
There is hardly any
customer that will taste any of our products who would
not want to come back and make more purchase — we take
delight in welcoming
customers over and over again.
«Tomorrow morning when you look in the mirror after you've gotten up, just write — or just put it in lipstick or whatever you want — «
delight my
customer»
not «satisfy my
customer.»
«Any business that has
delighted customers has a salesforce out there that you don't have to pay.
It seems
customers come back again and again,
not just because their taste buds are
delighted by Kelly's extensive menu, but also because Kelly's constant focus on
customer satisfaction ensures each guest leaves with a quality experience.
Delighting my
customers isn't just an abstract goal.
Last but
not the least, what has really worked is the cumulative power of our team that continuously works towards
customer delight.
I believe this new RX will
not only surprise new
customers, but will also
delight and satisfy our loyal
customers, whose high expectations will be met by many new innovations,» said Katsuda.
Full disclosure is
not a requirement, as long as you don't attempt to distort the views in our forums, either by pretending to be a
delighted customer of your own brand, or by pretending to be a disgruntled user of a competing product.»
It feels kind of like magic when it works, but it's
not nearly predictable enough right now to be a real driver of business rather than an impressive occasional
delight for
customers.»
That's why a carefully curated bookstore is a
delight to many
customers, as well as a bookseller who can lead you to the book you didn't even know you wanted.
Water turtles can be a
delight to own, but retailers need to help
customers understand what they are and are
not getting when they buy one as a pet.
Not only am I amused; I am
delighted by the amazing things I learn from — and about — my
customers.
The management's philosophy has always been to provide a quality product to the
customer, which will
not only satisfy, but
delight the
customer.
Obviously, the ZERO isn't going to hold up for long gaming sessions, but for your twitch gaming needs, this is a great little - make that littlest - gamepad, sure to elicit
delight rather than disdain from your fellow coffee house
customers when you get your game on in public.
But for the few who have the guts to try these techniques, I promise you this:
not only will you absolutely destroy your prior sales and revenue numbers, you'll impact and
delight your
customers like never before...
In each case I've helped them make little improvements that deliver a big impact on their ability to
not just serve, but
delight their
customers.
My objective is to lead a company that is
not a technology company per se, but one that uses technology to
delight the
customer.
Not all of them do, sure, but for every Comcast, there are plenty of examples of companies that know how to suprise and
delight customers and clients.
I am a
delighted customer and will
not only use this service again (and fervently hope to be able to enjoy the vacation planned rather than the speedy refund) but will recommend that others look into it as well.
She joined Recode's editor in chief Dan Frommer on stage to talk about what it takes to build a business that
not only
delights customers but keeps them coming back again and again.
Hints should be used for optional content and to
delight customers, and
not for important information.
Excellent
customer service, can't fault them at all, and I am
delighted with my new dining table - it looks really fantastic in the space and has transformed the room.