If you want to apply for a
post of banking customer service, then you will require a strong resume in your application that will present all your skills and qualities to an employer.
The resume
objective of a banking customer service executive should include information about the customer relationship and communication skill of the individual and how he would like to implement it.
Let's assume that we have certain
number of bank customers using their internet banking facility to some third party payment application or gateway.
The CBN has allayed the
fears of bank customers that purchase forex stating that the Bank Verification Number, BVN, requirement for foreign exchange transactions posed no security risks to their bank.
The Bank of England will be handed powers of prudential regulation, while a new authority will be created «to protect the
interests of bank customers».
SunTrust Financial was founded in 1985, and since that time, the financial institution has grown to serve
millions of banking customers throughout the Southeast United States.
The research also found that over a
quarter of bank customers also have to go out of their way to report fraud to their providers even though the technology is there to solve this issue.
[2] Richard Wilson, an employee of the Bank, has admitted to providing private and confidential
information of Bank customers to his girlfriend, who then disseminated the private information to third parties for fraudulent and improper purposes.
New study by Cognizant and Monitise finds out about evolving mobile lifestyle of bank customers
Examples of Bank Customer Service Representative duties include taking phone calls, answering to customer questions, solving their problems following bank procedures, opening accounts, issuing cards, blocking cards which have been stolen, reporting to managers, promoting and selling banking products, providing information on account balances, participating in marketing campaigns, and maintaining customer information confidentiality.
KEY ACCOMPLISHMENTS • Achieved targets for the year 2009 by soliciting business from 22 dormant accounts • Managed hiring and training of new customer service representatives for three branches of the bank
To make best use of my communication skills in the
position of a banking customer service executive so that the customer gets clarity of the information that they are looking for and they are satisfied with my service.
Experts estimate that 1 in 4 checking accounts are overdrawn at least once within the course of a year, so 25 %
of bank customers are paying the billions in fees associated with overdrafted bank accounts taken in by the banks each year.
A survey we conducted last week shows that approximately 22.4 %
of bank customers either have a personal banker assigned to them or have a banker that they have selected that they use as a personal banker.
Responsible for identifying customer requirements through regular contacts and refer financial products and services of the bank
The following chronological resume for the position
of a Bank Customer Service representative will give you a quick start in your job application writing process.
OBJECTIVE Looking for a position
of Bank Customer Service Representative with PNC Bank where my well honed customer service skills and finance background will be utilized to provide excellent support to customers.
To work in the position
of a banking customer service executive in a bank that will give me good career prospects and where I can implement my banking knowledge in order to help the customer.