The following are two examples
of client development efforts in the food and beverage industry which further illustrate the types of projects and activities that...
Not exact matches
I noticed the conversations with one
of my
clients — Scott Moody, COO and CFO
of the Bonten Media Group — often included discussions on his
efforts to help his team with their professional
development.
We've had that
client over 3 years and have since run a number
of successful content and link
development efforts.
Outside
of her
client - facing work, she contributed to business
development efforts that led to over $ 200M
of new work.
Sarawat Panupong (Financial Consultant), who graduated from Amsterdam University
of Applied Science, is charged with
client development and reach - out
efforts in the Aramco project.
We strive to promote a closer relationship between school attorneys and their school board
clients, and encourage the on - going professional
development of our members by offering continuing legal education, specialized publications, web resources and opportunities to work closely with NSBA on legal advocacy
efforts.
«Our ESG product
developments are part
of a larger continuing
effort by Putnam to use its evolving product line - up to help
clients capitalise on a broad range
of market dynamics through an effective mix
of innovative traditional and non-traditional investment strategies.»
As with other forms
of business
development,
effort results in
clients.
However, in order to maximize new
client engagements from these alliances, a proactive
effort staffed with highly capable business
development professionals and characterized by consistent, informed follow up to the close
of new
client engagements — is an absolute requirement.
Weightmans grabbed the
Client Management Innovation award for its efforts to bolster its client care by launching an internal client relationship development programme as part of its existing client relationship management (CRM) str
Client Management Innovation award for its
efforts to bolster its
client care by launching an internal client relationship development programme as part of its existing client relationship management (CRM) str
client care by launching an internal
client relationship development programme as part of its existing client relationship management (CRM) str
client relationship
development programme as part
of its existing
client relationship management (CRM) str
client relationship management (CRM) strategy.
As Michael Gerber, author
of the E-Myth series
of books suggests, systematizing your practice — including your business
development, marketing and
client acquisition
efforts — will enable you to focus on those activities that require your unique skill, expertise and personal touch.
Change
efforts are complex in any business or profession and are affected by many factors: e.g.,
clients» needs; external pressures and expectations; competitive factors; economic and profitability dynamics; internal culture; personalities; power issues; stages
of group
development; and leadership capabilities.
Track business
development hours and provide some sort
of associate bonus for successful
efforts that bring in work fitting your firm's guidelines for new
clients.
Identifying your ideal
client allows you to narrow the scope
of your business
development efforts and efficiently target the best market for your business.
Jay Harrington is an attorney and co-founder
of Harrington, where he leads the agency's Brand Strategy, Content Creation and
Client Service teams to help lawyers and law firms increase market awareness and improve business
development efforts.
Blogging remains an integral part
of a lawyers
client development efforts.
An associate at the time, she wrote a proposal that firm management couldn't resist, and she joined a handful
of other in - house marketing pioneers in helping to organize and improve
client relations and business
development efforts.
Prior to joining Altman Weil, Tim was Director
of Practice
Development for White & Case, one of the world's largest law firms, where his team led all U.S. business development efforts, including strategic planning, market intelligence, client relationship management, proposal management and key clien
Development for White & Case, one
of the world's largest law firms, where his team led all U.S. business
development efforts, including strategic planning, market intelligence, client relationship management, proposal management and key clien
development efforts, including strategic planning, market intelligence,
client relationship management, proposal management and key
client programs.
Managing partners and members
of executive committees in the more financially and professionally successful law firms that are organized into substantive departments and / or practice groups for the delivery
of legal services strongly support the concept
of having practice leaders assume a major role in their firm's
efforts to: (1) increase the productivity levels
of all timekeepers within their practices, (2) increase the economic contribution
of their practices to the firm and (3) assume primary responsibility for communications to and from members
of their practices about firm economics, priorities and business issues, as well as practice growth and
client development initiatives.
Since he was once an in - house attorney and frequently a
client of law firms himself, I respect his insight about what
client development efforts work best.
In addition, working closely with lawyers across the Firm, we assist our
clients at all phases
of their compliance
efforts, including review
of compliance programs,
development and implementation
of compliance programs and audits, and coordination
of internal and governmental investigations.
He also served as the CEO
of Epiq Systems Class Actions & Claims Solutions, where he initiated a successful turnaround
effort including a reorganization
of marketing, sales force and strategic business
development activities, and as Director of Practice Development for White & Case, leading practice group strategy, marketing, business development, competitive intelligence and client
development activities, and as Director
of Practice
Development for White & Case, leading practice group strategy, marketing, business development, competitive intelligence and client
Development for White & Case, leading practice group strategy, marketing, business
development, competitive intelligence and client
development, competitive intelligence and
client relations.
As a long - time senior executive with both LexisNexis and Thomson Reuters, Mr. Corcoran directed business strategy, product
development, sales and marketing
efforts for market - leading products in the areas
of competitive intelligence,
client relationship management and web marketing.
Such analysis helps a law firm build a profile
of an ideal
client so the firm can focus its marketing and business
development efforts to attract more
clients that fit the profile.
Concentrate your marketing and business
development efforts on attracting more
of those kinds
of clients specifically.
We also provide niche services not commonly offered by many other intellectual property law firms, including representing these
clients concerning: (i) the creation
of technology consortia and other multi-party
development initiatives; (ii) sponsored research and other research collaborations; (iii) technology transfers
of research from a university / research institute; (iv) other
efforts to commercialize university / research institute technology; and (v) the formulation
of internal intellectual property policies for universities / research institutes.
Issues covered included the likelihood
of getting a preliminary injunction in trademark cases, the cost - benefit analysis
of seeking injunctions, how these concerns affect litigation strategy, how to advise
clients in such
efforts, as well as
developments to watch for going forward., Moderator, PRELIMINARY AND PERMANENT INJUNCTIONS IN TRADEMARK CASES, New York State Bar Association, Intellectual Property Law Section Litigation And Trademark Committees
As an experienced business
development manager with a strong history
of driving corporate
development efforts and managing
client relationships, I can significantly contribute to the accomplishment
of your objectives in this role.
Personal Data: SKILLS / QUALIFIERS: Proven skills in strategic and tactical sales, business
development, planning, organizingOEM Design and project managementAdvanced consultative, problem solving, negotiation and decision making skillsStrong PC skills; demonstrated proficiency with a variety
of software program applications including Microsoft Office (Word, Excel, PowerPoint, Access), Windows, Photoshop, word art, and InternetExcellent listening and communication skills; the ability to comprehend and clearly communicate in written, discussion and presentation formatsDemonstrated ability to work effectively with a wide range
of individualsExceptional skills in collaborating with
clients and staff and in developing and maintaining long - term supportive relationshipsAbility to organize time effectively, priorities, meet deadlines, and move work forwardAbility to assess the effectiveness
of processes and procedures and recommend improvementsAbility to calculate figures and amounts such as discounts, interest, commissions, and percentages.National Account ManagerNovember 2005 to currentDirected & managed sales
efforts, set objectives for retail sales force consistent with company goals and objectives, recruited and trained new support and sales staff.
Maintained
client relationships with the goal
of driving cooperative
efforts in campaign
development and new business.
* Coach a team
of seven
development professionals, leading team meetings and one - on - one consultations in an
effort to foster team spirit and teach effective sale approaches to increase how many
clients sign on to Lotus Media
Managed offshore
efforts and guided
client development resources in post-design phases
of delivery
Managed the Partner Program with assigned
clients of the Marketing
Development Fund (MDF) which maximized joint marketing
efforts
Demonstrate a track record
of cutting - edge business
development initiatives and
client acquisition and retention
efforts that align perception and creates distinction among competitors.
Areas
of Expertise Project Management - Contract Negotiations - Financial Management - Budgeting - Customer Service Process Improvement -
Client Relations - Quality Control / Total Quality Management - Team Leadership Training &
Development - Operations Management - Cost Controls - Construction Management Select Career Highlights * Planned and coordinated remodeling
efforts for McDonald's, installing McCafe units at nearly...
Reachforce Inc., City • TX 2008 — 2009 Marketing
Development Executive Developed and implemented marketing campaigns that focused on quality
of client content, market penetration and expansion
efforts that exceeded sales goals.
Skill Summary A wide variety
of skills, talents and abilities gained through employment, education and volunteer
efforts including: * Initial product
development (Production design cost reductions * Project life cycle management (Sound Engineering Practices * Customer service oriented (
Client inventory management * Leadership / communications (Production line management * New product design &
development (Budgeting exper...
Executive Management Duties & Responsibilities Provide effective solutions to complex issues such as cost budgeting, pricing strategies, vendor negotiations, revenue projections, purchasing and sales negotiations, business
development tactics and industry competition Identify and develop talent among team members with targeted recruitment, focused training
efforts and the promotion
of a performance - based work environment that leverages individual talents for group benefit Utilize needs - and situation - based assessments to manage costs and capital outlays and determine potential ROI Participate heavily in all marketing, branding, public relations and communications activities Develop leadership team and support staff to aid in efficient business operations, sales and marketing functions, and
client service execution, delegating important tasks and assignments while monitoring for effective resolution Lead through example with consistent work ethic, attitude, and professionalism, while performing sales presentations, overseeing market operation and business
development, creating new revenue channels and managing key vendor and
client relationships Collaborate in all phases
of strategic planning with senior - level management, while furnishing oversight and guidance regarding effective acquisition strategies, pricing, market trends, and operational structures Assess and expand key markets and potential business ventures while ensuring operational efficiency and solid execution
of corporate mission Create and implement marketing and sales strategies while tracking progress versus established internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge
of the products, services and respective marketplace, including pricing and regulatory trends, competitor strategies, general economic conditions and other business metrics Act as a liaison between staff,
clients, and other management members to resolve issues in a timely manner
• Coordinated
effort between
Development, QA, Production, DR, System, DBA, Production - support, Network Administration, Applications group and vendors for project completion ahead
of schedule under budget • Incorporated new technologies with legacy systems to improve performance and reduce cost • Experienced in incorporating leading open source tools: nagios, mysql, tomcat, apache, wikis, etc. • Performed broad range
of UNIX Systems, Net - Working and SAN Administration tasks for large financial and networking
clients such as HSBC Bank USA, Deutsche Bank, Citi Group, ISO.com, GE Corporate Treasury, Globeop Financial Services, LLC., Sothebys.com, Church Pension Group, and Verizon Partners Solutions • Provided project leadership for managing technical resources,
client / server issues, vendors, senior management reviews and hands - on technical expertise • Designed and deployed iPlanet Web / Directory server Architecture for the purpose
of authentication and Widows 2000 active Directory compatibility • Prepared estimates and diagrams for the new secured
Development Environment comprised
of Cisco routers, local directors, hubs, Sun servers, firewalls for deployment, staging and production • Developed one to one disaster recovery using Bourne Shell scripting for Reuters» Kondor 3.0 on Solaris 8 • Minimized website down time through careful monitoring
of Sotheby's Web Vision to Amazon by using FTP servers to manage high volume uploads which optimized online trading functionalities • Directed installation, configuration, and security
of multiple online global auction sites • Automated operations, disk space monitoring, and backups using Bourne and Korn Shell scripting • Developed standard operating procedure for IP multi-pathing, Emulex LPFC, HBAs, EMC Power path, Navisphere, and installed JASS on new built servers
Customer Service Supervisor Duties & Responsibilities Create training /
development plans for staff and service team members, providing on - going performance feedback Provide continuous assessment
of service associates, while furnishing oversight and guidance regarding effective issue resolution and customer management techniques Interact with customers in a professional manner to improve the
client experience Perform need - based
client assessment to provide effective solution Generate referrals and consistent repeat business through effective service Maintain a strong working knowledge
of the product and respective marketplace Address
client queries and resolve customer issues in an expedited manner Act as a liaison between
clients and other staff members and departments Manage phone systems, and direct incoming calls to their appropriate channels Provide on - site support to other staff and coordinate all daily business
efforts Assist managements with various duties as assigned
Client Services Supervisor — Duties & Responsibilities Responsible for electronic payroll system operations for a large and economically diverse client base Recruit, train, and direct customer service, sales, technical, and administrative staff ensuring efficient operations Maintain working knowledge of proprietary software, industry best practices, employment law, and tax law Oversee adherence to departmental budgets, project timelines, and company policies Coordinate efforts between multiple departments resulting in timely and cost - effective project completion Design and implement professional development programs to enhance team skill sets Utilize employee recognition programs to build morale and dedication to company mission Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Utilize technical proficiencies and industry knowledge to offer guidance and support to coworkers and clients Craft effective presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain sales and customer service records detailing pricings, sales, activities reports, and other pertinent data Manage company financial records providing detailed, accurate account of transactions and financial health Build and strengthen long term relationships with peers, clients, partners, and industry leaders Provide additional operational support including communications, data entry, and other tasks as needed Consistently promoted due to excellence in management, customer service, technical support, and
Client Services Supervisor — Duties & Responsibilities Responsible for electronic payroll system operations for a large and economically diverse
client base Recruit, train, and direct customer service, sales, technical, and administrative staff ensuring efficient operations Maintain working knowledge of proprietary software, industry best practices, employment law, and tax law Oversee adherence to departmental budgets, project timelines, and company policies Coordinate efforts between multiple departments resulting in timely and cost - effective project completion Design and implement professional development programs to enhance team skill sets Utilize employee recognition programs to build morale and dedication to company mission Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Utilize technical proficiencies and industry knowledge to offer guidance and support to coworkers and clients Craft effective presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain sales and customer service records detailing pricings, sales, activities reports, and other pertinent data Manage company financial records providing detailed, accurate account of transactions and financial health Build and strengthen long term relationships with peers, clients, partners, and industry leaders Provide additional operational support including communications, data entry, and other tasks as needed Consistently promoted due to excellence in management, customer service, technical support, and
client base Recruit, train, and direct customer service, sales, technical, and administrative staff ensuring efficient operations Maintain working knowledge
of proprietary software, industry best practices, employment law, and tax law Oversee adherence to departmental budgets, project timelines, and company policies Coordinate
efforts between multiple departments resulting in timely and cost - effective project completion Design and implement professional
development programs to enhance team skill sets Utilize employee recognition programs to build morale and dedication to company mission Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing
clients Interact with support staff and company resources effectively to create the best consumer experience Utilize technical proficiencies and industry knowledge to offer guidance and support to coworkers and
clients Craft effective presentations and proposals, tailoring them to
clients based on their specific needs and styles Maintain sales and customer service records detailing pricings, sales, activities reports, and other pertinent data Manage company financial records providing detailed, accurate account
of transactions and financial health Build and strengthen long term relationships with peers,
clients, partners, and industry leaders Provide additional operational support including communications, data entry, and other tasks as needed Consistently promoted due to excellence in management, customer service, technical support, and sales
Event Planning and Entertainment Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, performing event administration functions, overseeing
client management operations and ensuring both efficient organizational communications and processes Collaborate in all phases
of strategic planning with other members
of management team and third - party vendors, including resource management, logistics, contract negotiations, marketing and public relations, issue resolution and
client services Demonstrate leadership with respect to event direction, artist and talent
development, and strategic marketing campaigns Provide continuous assessment
of key considerations, potential issues, and resources utilization, while furnishing oversight and guidance regarding effective policies and procedures, process management and participation trends Perform needs - based and situational assessments
of policies and procedures, utilizing several tools, to evaluate event effectiveness, improve operational efficiency, manage and reduce costs, and promote both employee and
client satisfaction Identify and utilize talent among team members with focused training
efforts, targeted professional recruitment, and the promotion
of a performance - based work environment that leverages individual talents for group benefit Develop and supervise support staff to aid in effective marketing, relations, administration, and event operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Promote the effective execution
of all administrative and financial aspects
of event and
client management, while analyzing and presenting important information to executive staff,
client representatives, stakeholders, and other relevant parties Address key
client and management queries and resolve them in an expedited manner, promoting sustained
client growth through retention, word -
of - mouth marketing and the attainment
of talent engagements Create and implement
client marketing and operational strategies while tracking performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge
of related products, services, techniques and relevant tools
Yahoo! Inc. (New York, NY) 09/2001 — 09/2002 Senior Account Executive / New Business
Development • Facilitated multimedia sales between Yahoo and leading national and international investment banks • Provided
clients with secured institutional trading platforms and corporate portal options • Negotiated high - end sales contracts and served as liaison for corporate counsel and in - house legal staff • Generated business opportunities within new and existing customer base
of money centers and banks • Consistently surpassed monthly targets by reaching at minimum 150 % sales goal efficiency • Teamed with Yahoo media sales teams to coordinate comprehensive solution based selling
efforts
Professional Experience Xap Corporation (Los Angeles, CA) 2008 — 2009
Client Success Leader / Implementation Manager • Managed the client experience in the design, development, implementation, operation, and maintenance of college and career planning portals for state - based education agencies • Generated statements of work and project plans, tracking and reporting progress of portal development against functional design plans and timelines • Developed and implemented standardized implementation reporting features to monitor performance against common benchmarks • Presented project summaries to senior management and key stakeholders, addressing project status, risk analyses and mitigation plans • Conducted post-implementation analysis to streamline future efforts, installing change management processes for future project s
Client Success Leader / Implementation Manager • Managed the
client experience in the design, development, implementation, operation, and maintenance of college and career planning portals for state - based education agencies • Generated statements of work and project plans, tracking and reporting progress of portal development against functional design plans and timelines • Developed and implemented standardized implementation reporting features to monitor performance against common benchmarks • Presented project summaries to senior management and key stakeholders, addressing project status, risk analyses and mitigation plans • Conducted post-implementation analysis to streamline future efforts, installing change management processes for future project s
client experience in the design,
development, implementation, operation, and maintenance
of college and career planning portals for state - based education agencies • Generated statements
of work and project plans, tracking and reporting progress
of portal
development against functional design plans and timelines • Developed and implemented standardized implementation reporting features to monitor performance against common benchmarks • Presented project summaries to senior management and key stakeholders, addressing project status, risk analyses and mitigation plans • Conducted post-implementation analysis to streamline future
efforts, installing change management processes for future project success
Sales Management and Business Operations — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, performing sales presentations, overseeing branch operations /
development, and the management
of vendor relationships Collaborate in all phases
of strategic planning with senior - level management, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment
of territory and potential
clients, while furnishing oversight and guidance regarding effective business acquisition strategies, pricing, and market trends Identify and utilize talent among team members with focused training
efforts, targeted sales professional recruitment, and the promotion
of a performance - based work environment Develop support staff to aid in effective sales, marketing, and
client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key
client queries, including contractor and inventory issues, and resolve them in an expedited manner, promoting sustained revenue growth through
client retention Create and implement marketing and sales strategies while tracking progress versus established internal and external industry benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge
of the product and respective marketplace, including pricing and regulatory trends as well as competitor strategies and product growth Act as a liaison between
clients, vendors, sales and support staff, and executive management to facilitate information flow and drive operational efficiency
Sales Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, performing sales presentations, overseeing district operations /
development, and the management
of strategic business relationships Collaborate in all phases
of strategic planning with senior - level management, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment
of territory and potential
clients, while furnishing oversight and guidance regarding effective business acquisition strategies, pricing, and market trends Identify and utilize talent among team members with focused training
efforts, targeted sales professional recruitment, and the promotion
of a performance - based work environment Develop support staff to aid in effective sales, marketing, and
client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key
client queries and resolve them in an expedited manner, promoting sustained revenue growth through
client retention and the leveraging
of cross-sales opportunities Create and implement marketing and sales strategies while tracking progress versus established internal and external industry benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working technical knowledge
of the products / services and respective marketplace, including pricing and regulatory trends as well as competitor strategies and product growth Act as a liaison between
clients, vendors, sales and support staff, and executive management to facilitate information flow and drive operational efficiency
Common Ground Foundation (Insert City, ST) 2007 — 2009 Executive Director • Launched foundation and directed all operations on behalf
of Grammy Award Winner Common • Created and implemented marketing collateral to educate, engage, and inspire
clients and supporters • Recruited key corporate, private, and industry players for Board
of Directors and Advisory Board • Generated in excess
of $ 500,000 in first year
of operation through varied fundraising
efforts • Obtained pro bono legal team saving foundation more than $ 75,000 annually • Directed youth outreach events furthering social service, education, and character
development including Be Empowered, «A Minute» Campaign, & The Corner Book Club • Partnered with MTV, Kaiser Family Foundation, National Education Association / Read Across America, American Library Association, and nationally acclaimed singers, songwriters, and authors • Directed multiple charity concerts featuring Common, Kanye West, Ludacris, The Roots, and Nas
Resort Manager — Duties & Responsibilities Directed all daily operations, customer service, personnel, and finances for multiple hotels and resorts Increased Guest Services scores by 21 % and Guest Loyalty Program enrollment by 138 % Consistently ranked as one
of the top 50 sales agents throughout the United States Oversaw human resources, accounting, marketing, special events, and sales
efforts Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Set company budgets, maintained profit / loss statements, and ensured overall financial health Performed site inspection tours as well as potential
client tours Built and maintained highly profitable corporate accounts Ensured compliance with all applicable health and safety regulations Created employee recognition and
development programs building staff dedication, skill sets, and value Crafted an atmosphere
of respect, professionalism, and dedication to excellence Developed a loyal
client base through excellent customer service and a quality guest experience Built and strengthened relationships with
clients, staff, vendor, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as needed
Within the education community, Parents as Teachers (PAT) has gained prominence as a program for promoting child
development and school readiness after achieving promising results in Missouri.12 In New Zealand, Scotland, and other countries, recent
development of home - visiting
efforts have replicated American models, thus indicating that the promise seen in this country with home visiting is envisioned beyond our shores.13, 14 Lisbeth Schorr, in her 1988 book Within Our Reach: Breaking the Cycle
of the Disadvantaged, stated: «[Home - visiting] programs that succeed in helping the children and families who live in the shadows are intensive and comprehensive, flexible, and staffed by professionals with the time and skills to establish solid relationships with their
clients.