Sentences with phrase «of customers of the company»

Reviewing the number of complaints — as well as what those complaints were regarding — can be a good way to gauge the experience of customers of the company.

The working activities of Retention Marketing Specialist include creating personal files of the customers of a company, adding birthdays or other details in their files and following - up with clients for future collaborations.

Not exact matches

In my last column, we discussed three types of customers, categorized by the type and strength of the attachment they have to your company.

When customers engage with your company and team members, they leave with an impression of what your business stands for and what its values are.

But the company's real engine of growth is in the fledgling wholesale and design side of the business — something that never would have happened had White not been paying attention to his customers» needs.

This support from their customer - advocates generated word of mouth about the company and their growth started.

Like most cable companies, Comcast also seems to be doing not a bad job of shifting customers to lower - priced «skinny bundles» so that it doesn't lose them completely.

Learn how to get your entire company on board so customers see your brand at work in every aspect of your business.

In 2008, Qualtrics moved beyond academia, selling its software to companies as a tool for surveys of customers and employees.

According to a Kissmetrics survey, 81 % of people are more likely to give a company repeat business after a positive customer service experience.

That and the ESPN app represent the latest efforts by Disney, parent company of ESPN, to target «cord cutters» or «cord nevers,» those customers who primarily use mobile devices and computers to consume media.

Delta responded by defending its customers and employees, and said the company would refund Coulter $ 30 for the preferred seat she had chosen in the exit row, which the airline had changed as a way of accommodating other seating requests.

Pharmacy benefit manager Express Scripts Holding said Anthem, its biggest customer and one that has sued the company over claims of being overcharged, was unlikely to renew its contract after it ends in 2019.

The company announced it signed 2,600 enterprise customers, including the Royal Bank of Scotland.

I'm told that the company has a reputation of quickly suspending accounts when customer or regulatory concerns are raised, forcing some businesses to endure a bureaucratic reinstatement process that sometimes leads to closure.

I didn't do it knowing he'd become a fan — I did it because it dovetailed with my belief that every company should deliver out - of - this - world customer service.

Gizmodo reports dozens of complaints have been filed with the Federal Trade Commission alleging Jessica Alba's Honest Company has been charging customers for a subscription diaper service under «misleading conditions.»

And Andrew Park, senior director of customer experience strategy for InMoment, a customer experience management company, says that Amazon's launch of Amazon Key last year is a testament to the company's belief that it will continue to build consumer trust.

The most successful salespeople and companies have high levels of repeat business and a continuous stream of new customers that come from referrals from their satisfied customers.

By its own admission, McKesson's monitoring program — which assigned customers monthly thresholds for controlled substances and involved three levels of review — was geared more towards reporting suspicious customers than isolated suspicious orders; the company believed this was the more practical approach to identifying and preventing diversion.

Important factors that could cause actual results to differ materially from those reflected in such forward - looking statements and that should be considered in evaluating our outlook include, but are not limited to, the following: 1) our ability to continue to grow our business and execute our growth strategy, including the timing, execution, and profitability of new and maturing programs; 2) our ability to perform our obligations under our new and maturing commercial, business aircraft, and military development programs, and the related recurring production; 3) our ability to accurately estimate and manage performance, cost, and revenue under our contracts, including our ability to achieve certain cost reductions with respect to the B787 program; 4) margin pressures and the potential for additional forward losses on new and maturing programs; 5) our ability to accommodate, and the cost of accommodating, announced increases in the build rates of certain aircraft; 6) the effect on aircraft demand and build rates of changing customer preferences for business aircraft, including the effect of global economic conditions on the business aircraft market and expanding conflicts or political unrest in the Middle East or Asia; 7) customer cancellations or deferrals as a result of global economic uncertainty or otherwise; 8) the effect of economic conditions in the industries and markets in which we operate in the U.S. and globally and any changes therein, including fluctuations in foreign currency exchange rates; 9) the success and timely execution of key milestones such as the receipt of necessary regulatory approvals, including our ability to obtain in a timely fashion any required regulatory or other third party approvals for the consummation of our announced acquisition of Asco, and customer adherence to their announced schedules; 10) our ability to successfully negotiate, or re-negotiate, future pricing under our supply agreements with Boeing and our other customers; 11) our ability to enter into profitable supply arrangements with additional customers; 12) the ability of all parties to satisfy their performance requirements under existing supply contracts with our two major customers, Boeing and Airbus, and other customers, and the risk of nonpayment by such customers; 13) any adverse impact on Boeing's and Airbus» production of aircraft resulting from cancellations, deferrals, or reduced orders by their customers or from labor disputes, domestic or international hostilities, or acts of terrorism; 14) any adverse impact on the demand for air travel or our operations from the outbreak of diseases or epidemic or pandemic outbreaks; 15) our ability to avoid or recover from cyber-based or other security attacks, information technology failures, or other disruptions; 16) returns on pension plan assets and the impact of future discount rate changes on pension obligations; 17) our ability to borrow additional funds or refinance debt, including our ability to obtain the debt to finance the purchase price for our announced acquisition of Asco on favorable terms or at all; 18) competition from commercial aerospace original equipment manufacturers and other aerostructures suppliers; 19) the effect of governmental laws, such as U.S. export control laws and U.S. and foreign anti-bribery laws such as the Foreign Corrupt Practices Act and the United Kingdom Bribery Act, and environmental laws and agency regulations, both in the U.S. and abroad; 20) the effect of changes in tax law, such as the effect of The Tax Cuts and Jobs Act (the «TCJA») that was enacted on December 22, 2017, and changes to the interpretations of or guidance related thereto, and the Company's ability to accurately calculate and estimate the effect of such changes; 21) any reduction in our credit ratings; 22) our dependence on our suppliers, as well as the cost and availability of raw materials and purchased components; 23) our ability to recruit and retain a critical mass of highly - skilled employees and our relationships with the unions representing many of our employees; 24) spending by the U.S. and other governments on defense; 25) the possibility that our cash flows and our credit facility may not be adequate for our additional capital needs or for payment of interest on, and principal of, our indebtedness; 26) our exposure under our revolving credit facility to higher interest payments should interest rates increase substantially; 27) the effectiveness of any interest rate hedging programs; 28) the effectiveness of our internal control over financial reporting; 29) the outcome or impact of ongoing or future litigation, claims, and regulatory actions; 30) exposure to potential product liability and warranty claims; 31) our ability to effectively assess, manage and integrate acquisitions that we pursue, including our ability to successfully integrate the Asco business and generate synergies and other cost savings; 32) our ability to consummate our announced acquisition of Asco in a timely matter while avoiding any unexpected costs, charges, expenses, adverse changes to business relationships and other business disruptions for ourselves and Asco as a result of the acquisition; 33) our ability to continue selling certain receivables through our supplier financing program; 34) the risks of doing business internationally, including fluctuations in foreign current exchange rates, impositions of tariffs or embargoes, compliance with foreign laws, and domestic and foreign government policies; and 35) our ability to complete the proposed accelerated stock repurchase plan, among other things.

Companies can also track how much it costs to service a customer, says Robert Krider, a marketing professor at Simon Fraser University's Beedie School of Business.

This means your customer service will be more knowledgeable and more personal than that of a larger company with many products and employees.

Business owners take care of their companies and get back to customers at the expense of their own daily rhythms.

In the video above, Hannasch gives Canadian Business editor in chief James Cowan a tour of one of Couche - Tard's stores to talk about the growth of the company's food and drink options, and what it can offer to a busy customer that e-commerce can't.

They had just learned that their new CEO, Brian Cornell, had been out on his own with customers, incognito, exploring one of the company's stores.

They had hoped the final language would overtly exclude companies that offer a «multi-sig» product (a security approach involving the ownership of two separate private keys), since those companies don't truly have full custody of a customer's bitcoins.

As his company began to grow, he found himself «in the office every day, dealing with an assortment of HR, IT, technical, office management, and building issues,» unable to handle what he does best: customer acquisition and retention.

At some point each of these companies — Wistia, Southwest, Patagonia — learned to stop thinking about themselves and started caring about the problems that their customers and the world around them are facing.

And although BlackRock cut its valuation of its shares in the company by 25 percent, according to The Wall Street Journal, Dropbox has a whopping 400 million customers and some eight million companies using its services.

Auctioneers faced an interesting dilemma: The Vancouver - based company, which organizes auctions for industrial equipment, was accumulating massive amounts of information on its customers and the items it was listing for sale, but it had no one on staff who could really dive deep and make sense of it all.

Facebook is probably the most widely used social platform among corporations, but many of these companies aren't sure how to use Facebook to gain more customers.

«There are two types of people in this company: those who serve customers and those who serve those who serve customers,» adds Jon Freier, the executive vice president who oversees the company's retail chain.

U.S. regulators said on Tuesday that Uber Technologies agreed to do more to protect the privacy of customer and driver data in settling allegations that the ride - hailing company had made deceptive privacy and data security claims.

Now that same leading company has started to engage our customers on Twitter and adopt some of our ideas.

By avoiding the task of employing extra staff members or handling operations such as payroll and web development, employees at a company will also be able to free up more time to focus on delivering their goods to their customers and carrying out the tasks that they were employed for in the first place.

It's great to be customer - centric, and frankly, there have been a number of companies that have been chomping at the bit to talk about how customer - centric they are.

When I have teams that don't want to build Prof Services or don't want to really interact daily with customers helping them solve problems — which are often political in nature such as functional stovepipes in the customers organization — I then advise them to build a different kind of companies.

Keeping your customers informed about your company's activities before, during and after the trade show is crucial, Heckes of Exhib - it says.

Of course the insurance company isn't going to eat those costs, so they get passed on to the customer.

Customer intelligence companies now tap into this stream of conversations and comments and gather related information for analysis.

I kept having the experience of building companies that had great technology, but no customers.

Richard Branson's commercial spaceflight company also plans to begin flying paying customers by the end of 2018.

The deal gives the company more exposure to commercial markets like hospitality and healthcare, whose spending far outweighs the size of the customer base.

In an interview with the Canadian Press, Canaccord Genuity analyst Dvai Ghose noted a number of challenges that will face Laurence once he begins his new role at Rogers, including the improvement of customer service and the efficiency of the company's cable division, which competes directly with Bell's Internet protocol TV service.

«We really do feel that the [TaskUs] team is part of our extended family,» says Kirsty Traill, vice president of customer support at Hootsuite, which has used the company to handle customers» email queries for about a year.

Charter has also agreed that the new company won't implement «data caps,» which are restrictions on the amount of data customers can use in a month, and hefty fees for going over the limit.

But digital discounts — often offered through an ever - increasing crop of companies devoted to mobile coupon aggregation — may help you lure new customers.

In every case a huge amount of fixed costs up front is overwhelmed by the ongoing ability to make money at scale; to put it another way, tech companies combine fixed costs with marginal revenue opportunities, such that they make more money on additional customers without any corresponding rise in costs.

the loss of The Boeing Company as a customer or a significant reduction in sales to The Boeing Company could adversely impact our operating results;