Sentences with phrase «of operational experience developing»

Innovative and enthusiastic national and global sales leader with over 20 years of operational experience developing new business strategies, driving high - performance and exceeding results.

Not exact matches

This experience provided her with a strong background in ELL instruction, and as a high school chemistry and biology teacher she developed a deep understanding of student needs — especially from an operational lens.

Cat brings strong expertise in organizational management, operations, and contract management, as well as years of experience building new programs, developing and executing strategic plans, and identifying and deepening operational efficiencies.

Matt has more than 30 years of hands - on operational, marketing and financial experience across different industries, and he developed many of the delivery techniques we use at iVET360.

With years of operational, technical, and financial experience in the industry, they have close access to events impacting the energy industry as they develop.

With a long history of operational, technical, and research experience in the technologies comprising carbon capture and storage, ExxonMobil is taking a lead in developing approaches that could help reduce global greenhouse gas emissions.

The purpose of this study on Peru's Institutional Strategy to Promote the CDM, is to disseminate among developing countries the experience of one host country in installing a national operational procedure for the approval of CDM projects.

Hugh James experience of working with employers in the healthcare sector has led us to develop real insight into the operational needs of the industry.

Over time, this discipline, plus the operational experience of working together, allows every member to develop strong bonds of trust, and often friendship, with every other member.

Tim's experience helped us both develop our strategy and our operational management.Tim also advised on the successful sale of the business which was handled by DMH..

I am an accomplished leader offering over 14 years of proven experience developing and implementing operational strategies and tactics that consistently surpass objectives.

If you are searching for an experienced, knowledgeable and dedicated Director of Operations who will generate significant insight in training support, and develop and oversee successful budget and operational initiatives, please contact me to arrange an interview.

To employ my all - encompassing knowledge and experience of all phases of word processing along with competent administrative skills for developing the operational processes and ensuring a durable advancement of the company.

Having Incorporated in May we have already gained Preferred Supplier Status with some of the biggest players in the London market including 2 of the Big 5» The role • High profile • Setting up sub Insurance division in London • Full operational responsibility for growing the division including P&L, Strategy and hiring plans • Recruiting, training and developing your team, you will be responsible for recruiting experienced consultants • Pitching and Winning PSL's and retained campaigns • 360 process including candidate generation, business development etc..

• Track record of developing and implementing plans and strategic, operational and tactical procedures and protocols to execute health and safety management functions • First - hand experience in reviewing incident action plans and provide input on emergency management goals and objectives • Demonstrated ability to judge response capability limitations and propose tactics for coordinated response activities • Able to identify, coordinate and prepare emergency management staff for responder roles including staffing teams • Proven ability to develop and maintain incident management system documentation including organizational charts and job action sheets • Deep insight into conducting quality assurance, data analysis and decision support synthesis operations and developing applicable maps in support of daily and response operations • Exceptionally well - versed in collaborating with other emergency management personnel and local and federal officials while preparing for and responding to disasters • Documented success in providing support to and developing liaison with other agencies and organizations in order to develop and implement core disaster preparedness programs • Solid track record of effectively coordinating all disaster response or crises management activities in events of disasters • Effectively able to coordinate efforts to handle evacuations and implementing special needs programs and plans • Qualified to inspect facilities and equipment used in emergency management operations to ensure appropriate functionality

EXPERIENCE SUMMARY * Software Quality Engineer with 7 + years of core expertise in Automation, Manual and Web Services testing * Highly adept at developing and implementing test strategies, operational procedures and quality methodologies to support development and release of business applications * Expertise in testing Intra / External Web & Mobile based Applications and Browser Compatibility testing across different versio...

With five years of relevant experience in the logistics operational field and my Bachelor of Science degree in Logistics and Supply Chain Management from Atlantic International University, I have developed all the skills and necessary knowledge required to perform the job of a logistics specialist effectively.

• Uniquely qualified Executive Director with 21 + years» extensive experience in developing operational plans which incorporate goals and objectives, which work towards the strategic direction of the company.

MAJOR QUALIFICATIONS • Over 5 years of demonstrated experience in operations management • Functional knowledge of identifying opportunities and creating metrics for continuous improvement • Highly skilled in developing and implementing processes to improve delivery of services • Hands on experience in addressing potential and present problems that may affect smooth operational flow • Conversant with contacting, establishing and maintaining meaningful relationships with external and internal forces

Strategic - minded, dedicated Health and Safety professional with 6 + years of experience in developing and implementing comprehensive, safe and effective HSE operational strategies.

• Qualified to direct all operational aspects with special focus on client services, administration and human resources • Hands - on experience in assessing local markets to determine market conditions and identify present and future sales opportunities • Specialized courses in developing forecasts, business plans and financial objectives to keep business atop of the competition • Particularly effective in proposing corrective actions by actively locating areas of improvement

HIGHLIGHTS OF QUALIFICATIONS • Five years of functional experience in conceptualizing and creating development and operational architectural models • Adept at developing complex and critical architectural routines • In depth knowledge of implementing process improvement plans keeping in mind best practices • Working knowledge of coordinating architectural designs with other engineering disciplines • Proficient user of Revit, AutoCAD, Adobe Creative Suite, Rhino, Maxwell, Word, and ExcOF QUALIFICATIONS • Five years of functional experience in conceptualizing and creating development and operational architectural models • Adept at developing complex and critical architectural routines • In depth knowledge of implementing process improvement plans keeping in mind best practices • Working knowledge of coordinating architectural designs with other engineering disciplines • Proficient user of Revit, AutoCAD, Adobe Creative Suite, Rhino, Maxwell, Word, and Excof functional experience in conceptualizing and creating development and operational architectural models • Adept at developing complex and critical architectural routines • In depth knowledge of implementing process improvement plans keeping in mind best practices • Working knowledge of coordinating architectural designs with other engineering disciplines • Proficient user of Revit, AutoCAD, Adobe Creative Suite, Rhino, Maxwell, Word, and Excof implementing process improvement plans keeping in mind best practices • Working knowledge of coordinating architectural designs with other engineering disciplines • Proficient user of Revit, AutoCAD, Adobe Creative Suite, Rhino, Maxwell, Word, and Excof coordinating architectural designs with other engineering disciplines • Proficient user of Revit, AutoCAD, Adobe Creative Suite, Rhino, Maxwell, Word, and Excof Revit, AutoCAD, Adobe Creative Suite, Rhino, Maxwell, Word, and Excel

QUALIFICATIONS SUMMARY • One year of experience working as a Product Support Specialist • Skilled in providing customer support regarding company's products, orders and pricing • In depth knowledge of providing operational support to determine which products and accessories best serve the customers» needs • Hands on experience in developing company's image and philosophy to the public • Able to keep up - to - date on changes in policies, procedures, and product offerings • Bilingual — English and French • Proficient in using computers and relevant software

I'm a senior healthcare leader with over 30 years of strategic and operational experience across healthcare settings, running complex operations and programs, building successful professional teams, running government contracts, developing new business and revenue sources and achieving double digit profit margins.

PROFILE Experienced Executive / senior - level manager with entrepreneurial experience in operations, manufacturing, process controls, professional consulting, and accounting domestically and in China with a consistent track record of defining, developing and executing strategies to generate significant process, system, operational, productivity, and quality enhancements and increased profitability.

SUMMARY OF QUALIFICATIONS * Accomplished professional with experience working in rapidly growing global business environments with an emphasis on improving operational efficiency and productivity * Demonstrated business strengths, strong financial and business acumen, and a passion for the financial services industry * Proven ability to manage multiple projects while meeting challenging deadlines * Strong ability to develop...

Progressive leadership experiences have developed a passion for surpassing corporate objectives via combination of world - class Project Management and superlative operational initiatives.

Widely experienced professional with a strong record of increasing sales and operational efficiencies, developing and implementing complex processes and associated matrix training programs and eliminating work bottlenecks who delivers outstanding results through the ability to provide visionary solutions.

Organizational Development Professional with over 10 years experience with leading project teams with Developing Organizational Strategies, Execution of Business Strategies, Conducting Operational Assessments and Analysis and the Evaluation of Role Performance, Accountabilities and Responsibilities.

Having been an Education Executive with distinguished 28 of years of administrative and management career, and consistently successful in establishing and introducing strategic and operational plans for new programs and student services to increase enrollment, enhancing the student experience and strengthen competitive market position, my core goal is to continue growing in my career through varied experiences in developing...

As part of the Retail Management and Customer Experience team, this role focuses on operational excellence while coaching and developing an world - class sales...

PROFESSIONAL SUMMARY Experienced senior analyst with over 25 years of proven ability of researching, developing, presenting and publishing all source intelligence products at the tactical, operational and strategic level related to Multi-Intelligence All - Source analysis.

Respected Manager of Operations with extensive experience training and mentoring tomorrow's leaders, adept at identifying and marshaling resources, implementing budget controls and developing a professional atmosphere to accomplish all operational goals.

Summary of Qualifications Thirteen years of experience with the Medical Operational Data System (MODS) team, during which time she has been successfully designing, developing, and sustaining projects with Federal Government clients.

Spa Director — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, executing spa and salon administration functions, overseeing sales and marketing operations, and implementing cutting - edge industry techniques and trends Collaborate in all phases of strategic planning with other members of management team, including product inventory control, marketing and sales strategies, product and service offerings, client service, event coordination, and area competition Provide continuous assessment of key markets, potential customers, and capital utilization, while furnishing oversight and guidance regarding policies and procedures, budgets and financial forecasts, and client experience considerations Perform needs - based and situational assessments of policies and procedures to improve operational efficiency, manage and reduce costs, promote both employee and client satisfaction, and deliver a luxurious experience to high - profile clientele Identify and utilize talent among team members with focused training efforts, targeted professional recruitment, continued supervision of 40 staff, and the promotion of a performance - based environment leveraging individual talents for group benefit Develop and supervise support staff to aid in effective sales, marketing, and service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion, including newsletter and article distribution Ensure effective execution of all administrative, HR, and financial aspects of business management, while analyzing and presenting important information to executive staff, stakeholders, and other relevant parties Address key client and management queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, referral generation, and the leveraging of cross-sales opportunities Create and implement firm marketing and sales strategies while tracking performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of products, services, techniques, and relevant tools, while committing to continued advanced technical education with respect to complex spa, salon, and fitness concepts and studies Act as a liaison between clients, vendors, sales and support staff, and other management partners to facilitate information flow and drive operational efficiency

Summary Lean Manufacturing & Operations specialist, with more than 20 years of operational experience in developing and implementing continuous process improvements in manufacturing, engineering, quality, operations for multiple organizations and industries, exceeding performance targets and establishing strategic project plans for industry leading organizations, such as Applied Materials and Boeing.

MARKETING LEADERSHIP: SKILLS AND RESPONSIBILITIES Possess important, proven experience in developing and implementing new product strategies for worldwide product launches, digital marketing, advertising, and customer engagement; Strategic Planning: Highly competent in the development and execution of both short - term operational plans and long - term strategic plans; able to actively and precisely direct major marketing and complex product development plans.

Leader and Manager with extensive marketing, sales and operational experience and a proven track record of developing new business opportunities with effective product line or SBU management, launching new or revitalized product lines, creating award - winning marcom direction and influencing partnerships.

I possess extensive experience implementing and maintaining ERP systems, developing business infrastructure, sourcing and identifying domestic and international subcontractors, overall enhancements of operational efficiencies via LEAN and Continuous improv...

Web Marketing and Analytics Consulting — Selected Duties and Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, while developing marketing strategies through strategic target audience assessment and analysis Collaborate in all phases of strategic project planning and automation with senior - level management, including dashboard development, tracking code implementation, campaign execution, and report scheduling Provide guidance and leadership with respect to marketing campaign strategy development, benchmarking, implementation, post-execution analysis, and process optimization Measure the success of website and online marketing initiatives using data and related key metrics and evaluating the digital marketing maturity level, ensuring highest competitive abilities versus industry competitors Validate all data capturing processes and report populations with respective web analytics tools, ensuring the quality and integrity of all data within system as well as all generated reports Utilize experience in BFS, consumer goods, high - tech products / services, media, and digital marketing tools, along with related talent among team with focused collaboration and the promotion of a performance - based environment leveraging individual talents for group benefit Perform A / B and multivariate testing as well as behavior and outcome metrics analyses, reporting results in a clear, accurate, and meaningful manner to clients and management Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention and relationship development Meet and exceed all marketing targets while tracking progress versus established internal and external industry benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of the product and respective marketplace, including pricing and regulatory trends, client requirements, competitor strategies, and product growth Act as a liaison between clients, vendors, sales and support staff, and executive management to facilitate information flow and drive operational efficiency

Sales Manager — Duties & Responsibilities Provide operational support across a wide variety of industries Responsible for product inventory, pricing, sales, and logistics Oversee company financials through QuickBooks and Point of Sale Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct buying operations to locate and secure quality materials at affordable prices Negotiate and execute contracts with C - Level decision makers Train staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Plan and execute successful special events including grand openings, graduations, etc.. Provide administrative assistance including phones, data entry, and reception as needed Perform legal research assisting attorneys with varied caseloads Represent company brand with poise, integrity, and positivity

Client Services Supervisor — Duties & Responsibilities Responsible for electronic payroll system operations for a large and economically diverse client base Recruit, train, and direct customer service, sales, technical, and administrative staff ensuring efficient operations Maintain working knowledge of proprietary software, industry best practices, employment law, and tax law Oversee adherence to departmental budgets, project timelines, and company policies Coordinate efforts between multiple departments resulting in timely and cost - effective project completion Design and implement professional development programs to enhance team skill sets Utilize employee recognition programs to build morale and dedication to company mission Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Utilize technical proficiencies and industry knowledge to offer guidance and support to coworkers and clients Craft effective presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain sales and customer service records detailing pricings, sales, activities reports, and other pertinent data Manage company financial records providing detailed, accurate account of transactions and financial health Build and strengthen long term relationships with peers, clients, partners, and industry leaders Provide additional operational support including communications, data entry, and other tasks as needed Consistently promoted due to excellence in management, customer service, technical support, and sales

Professional Experience American Red Cross (Douglasville, GA) 11/2007 — Present Communications Manager • Lead the strategic direction and implementation of all public relations and communication functions to achieve American Red Cross Blood Services collection goals and organizational objectives • Collaborate with Chapter counterparts to promote a singular American Red Cross image and messaging throughout the state • Develop viable communications plan to assure effective community awareness of critical need for donations • Produce market communications and develop media outreach initiatives, including press releases, media inquiries, and special project updates, to ensure image and brand consistency • Author and edit scripts, presentations, and speeches for use by senior - level organization executives • Establish partnership within the community to enhance awareness of the blood donation program while leveraging key relationships with local - and state - level media professionals • Develop and implement an annual public relations and communications budget to ensure self - sufficiency and utilize financial resources in an efficient manner • Execute and supervise all staff - related functions including hiring, training, evaluation, and career development to create a well - qualified team and enhance operational success • Plan and implement employee award and recognition programs to honor milestone achievements, customer service excellence, and the accomplishment of national initiatives • Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA), the Food and Drug Administration (FDA), and all other applicable federal, state, and local eDevelop viable communications plan to assure effective community awareness of critical need for donations • Produce market communications and develop media outreach initiatives, including press releases, media inquiries, and special project updates, to ensure image and brand consistency • Author and edit scripts, presentations, and speeches for use by senior - level organization executives • Establish partnership within the community to enhance awareness of the blood donation program while leveraging key relationships with local - and state - level media professionals • Develop and implement an annual public relations and communications budget to ensure self - sufficiency and utilize financial resources in an efficient manner • Execute and supervise all staff - related functions including hiring, training, evaluation, and career development to create a well - qualified team and enhance operational success • Plan and implement employee award and recognition programs to honor milestone achievements, customer service excellence, and the accomplishment of national initiatives • Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA), the Food and Drug Administration (FDA), and all other applicable federal, state, and local edevelop media outreach initiatives, including press releases, media inquiries, and special project updates, to ensure image and brand consistency • Author and edit scripts, presentations, and speeches for use by senior - level organization executives • Establish partnership within the community to enhance awareness of the blood donation program while leveraging key relationships with local - and state - level media professionals • Develop and implement an annual public relations and communications budget to ensure self - sufficiency and utilize financial resources in an efficient manner • Execute and supervise all staff - related functions including hiring, training, evaluation, and career development to create a well - qualified team and enhance operational success • Plan and implement employee award and recognition programs to honor milestone achievements, customer service excellence, and the accomplishment of national initiatives • Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA), the Food and Drug Administration (FDA), and all other applicable federal, state, and local eDevelop and implement an annual public relations and communications budget to ensure self - sufficiency and utilize financial resources in an efficient manner • Execute and supervise all staff - related functions including hiring, training, evaluation, and career development to create a well - qualified team and enhance operational success • Plan and implement employee award and recognition programs to honor milestone achievements, customer service excellence, and the accomplishment of national initiatives • Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA), the Food and Drug Administration (FDA), and all other applicable federal, state, and local entities

Retail Sales Manager — Duties & Responsibilities Oversee customer service and sales staff ensuring efficient, effective, and profitable operations Design and implement staff development programs to enhance sales and customer service skills Train employees in corporate branding and company policies and procedures Consistently meet or exceed sales goals through networking, in person sales, trade shows, and other tactics Develop and implement company marketing, public relations, and promotional strategies Identify company operational challenges and overcome obstacles through strong managerial skills Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Oversee multimillion dollar inventory and product replenishment Manage company financial records providing detailed, accurate account of transactions and financial health Provide additional operational support including communications, data entry, and other tasks asDevelop and implement company marketing, public relations, and promotional strategies Identify company operational challenges and overcome obstacles through strong managerial skills Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Oversee multimillion dollar inventory and product replenishment Manage company financial records providing detailed, accurate account of transactions and financial health Provide additional operational support including communications, data entry, and other tasks asDevelop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Oversee multimillion dollar inventory and product replenishment Manage company financial records providing detailed, accurate account of transactions and financial health Provide additional operational support including communications, data entry, and other tasks asdevelop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Oversee multimillion dollar inventory and product replenishment Manage company financial records providing detailed, accurate account of transactions and financial health Provide additional operational support including communications, data entry, and other tasks as needed

Retail Sales Manager — Duties & Responsibilities Consistently meet or exceed sales goals through networking, in person sales, trade shows, and other tactics Develop and implement company marketing, public relations, and promotional strategies Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Oversee multimillion dollar inventory and direct purchasing and inventory replenishment Manage company financial records providing detailed, accurate account of transactions and financial health Provide additional operational support including communications, data entry, and other tasks asDevelop and implement company marketing, public relations, and promotional strategies Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Oversee multimillion dollar inventory and direct purchasing and inventory replenishment Manage company financial records providing detailed, accurate account of transactions and financial health Provide additional operational support including communications, data entry, and other tasks asDevelop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Oversee multimillion dollar inventory and direct purchasing and inventory replenishment Manage company financial records providing detailed, accurate account of transactions and financial health Provide additional operational support including communications, data entry, and other tasks asdevelop action plans to govern their performance Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Oversee multimillion dollar inventory and direct purchasing and inventory replenishment Manage company financial records providing detailed, accurate account of transactions and financial health Provide additional operational support including communications, data entry, and other tasks as needed

Claims Management Duties & Responsibilities Utilize efficient workflow organization to improve departmental efficiencies while ensuring effective client response and diligent analysis of claims, with extensive experience in both commercial and personal lines Provide relevant administration and direction to multi-million dollar staff budgets, quality control, fraud investigations, and complex claims reviews, earning denial authority over high - level claims cases Identify and develop talent among team members with focused training efforts, performance reporting and analyses, and operational efficiency initiatives Deliver continuous assessment of work force, while furnishing oversight and guidance regarding effective service strategies and techniques, loss liability monitoring, and claim litigation assistance Develop and implement the marketing and sales efforts of customer service team while tracking progress versus established internal and external benchmarks, providing disciplinary actions when necessary Construct customer service and claims team through effective staff hiring to aid in efficient operations and execution, delegating important tasks / assigments to line supervisors while providing branch - level guidance Aid in strategic planning and capital budgeting based on improving operating efficiency and reducing service - related production losses, collaborating effectively with senior - level management Maintain a strong working knowledge of important industry topics, company programs and policies, and overall regulatory environment, including state - level responsibility for process changes in casualty / PIP Address important client and staff queries, resolving them in an expedited manner Lead through example with consistent work ethic, attitude and professidevelop talent among team members with focused training efforts, performance reporting and analyses, and operational efficiency initiatives Deliver continuous assessment of work force, while furnishing oversight and guidance regarding effective service strategies and techniques, loss liability monitoring, and claim litigation assistance Develop and implement the marketing and sales efforts of customer service team while tracking progress versus established internal and external benchmarks, providing disciplinary actions when necessary Construct customer service and claims team through effective staff hiring to aid in efficient operations and execution, delegating important tasks / assigments to line supervisors while providing branch - level guidance Aid in strategic planning and capital budgeting based on improving operating efficiency and reducing service - related production losses, collaborating effectively with senior - level management Maintain a strong working knowledge of important industry topics, company programs and policies, and overall regulatory environment, including state - level responsibility for process changes in casualty / PIP Address important client and staff queries, resolving them in an expedited manner Lead through example with consistent work ethic, attitude and professiDevelop and implement the marketing and sales efforts of customer service team while tracking progress versus established internal and external benchmarks, providing disciplinary actions when necessary Construct customer service and claims team through effective staff hiring to aid in efficient operations and execution, delegating important tasks / assigments to line supervisors while providing branch - level guidance Aid in strategic planning and capital budgeting based on improving operating efficiency and reducing service - related production losses, collaborating effectively with senior - level management Maintain a strong working knowledge of important industry topics, company programs and policies, and overall regulatory environment, including state - level responsibility for process changes in casualty / PIP Address important client and staff queries, resolving them in an expedited manner Lead through example with consistent work ethic, attitude and professionalism

Track record of consistent progressive experience in operational roles with proven abilities in client relations, administrative programs, analyze problems and develop solutions.

Professional Duties & Responsibilities Directed all daily operations, customer service, personnel, and finances for multiple hotels and resorts Designed and implemented marketing and sales campaigns resulting in increased business Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Recruited, trained, and oversaw customer service personnel, kitchen staff, and cleaning crews Set company budgets, maintained profit / loss statements, and ensured overall financial health Cut operational costs through effective inventory management and employee scheduling Negotiated contracts and agreements with suppliers securing quality products at low prices Performed site inspection tours as well as potential client tours Built and maintained highly profitable corporate accounts Ensured compliance with all applicable health and safety regulations Created employee development programs building staff skill sets and value Utilized employee recognition tactics to build morale and company loyalty Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer service and a quality guest experience Built and strengthened relationships with clients, staff, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as needed

Project Manager — Duties & Responsibilities Oversee 1,000 employee call center operations ensuring efficient, effective, and profitable operations Recruit, train, and direct 25 Senior Call Center Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms of the release management teams Train and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and posdevelop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms of the release management teams Train and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and posDevelop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity

Passports and Consular Officer — Customer Service Duties & Responsibilities Deliver on - site support to all departments and coordinate all daily business efforts through effective collaboration and communication with team members while providing and ensuring a high - quality customer service experience Track, file, and view important documents, applications, information and records on a daily basis, organizing and maintaining sensitive files in an efficient and organized manner Develop and employ a working knowledge of related procedures, regulations and legal applications with respect to the administration of organizational services Act as a liaison between all interested parties to ensure effective information flow, exceptional customer service, efficient operations administration and timely issue resolution Prepare various materials as well as manage all data and information with the utilization of various software applications, including word processing, database and spreadsheet programs Collaborate in the execution of various operational aspects, including statistics management, information exports and backups, and regular records updates Support various reception functions, including acting as first point of contact to guests as well as ensuring the placement of accurate and up - to - date information related to services and fees throughout reception area Address and resolve client queries and issues in a timely manner, researching all topics thoroughly for complete solutions Provide translation and interpretation services as needed to on - site and Australia - based staff in relation to complex consular matters, including official meetings and functions Maintain security of and access to sensitive information, systems and other data Provide phone coverage as needed as well as manage various forms of critical correspondence Assist mid - and senior - level management with various other duties as assigned to facilitate efficient administrative and business operations