I have learned a lot about the reality
of the debt collection industry.
The healthcare industry is the single biggest customer
of the debt collection industry, constituting 42 % of the collection market, versus only 29 % for the banking & finance sector.34 One stunning statistic from a 2003 Federal Reserve study is that over half of accounts reported by debt collectors and nearly one - fifth of lawsuits that show up as negative items on credit reports are for medical debts.35 Moreover, often medical debts are sent to debt collectors for reasons completely out of the consumer's control, such as disputes between insurance companies and providers, or even the result of the provider's failure to properly bill the insurer.
Today the Consumer Financial Protection Bureau issued its final rule on oversight
of the debt collection industry [PDF], which includes debt collection lawyers.
The CFPB's authority under the rule will extend to about 175 debt collectors, which — according to the New York Times — makes up about 63 percent
of the debt collection industry in the United States.
Elk Grove, CA About Blog A blog designed to provide consumers with information and advice about debt collection, dealing with debt collectors, and how to protect yourself from the tactics
of the debt collection industry.
Not exact matches
THE Federal Privacy Commissioner has effectively set a new standard for the
debt collection industry as a result
of a settlement with Alliance Factoring.
And this,
of course, is a boon to America's
debt collection industry.
Knowledge
of the
industry policies and techniques along with your legal rights can help you respond appropriately when the medical
debt collection agency calls for an unpaid balance.
If your firm is looking for new ways to recognize real value from
collections files, trying to locate or contact consumers motivated to settle their
debts and who are funding trust accounts for this purpose on a monthly basis and if your firm is seeking an enhanced layer
of security and compliance when dealing with third parties in the
debt settlement
industry, consider a strategy focusing on consumers enrolled in
debt settlement programs and select a commercial vendor that aggregates this data to make the process
of working with this
industry more efficient, compliant and profitable.»
In order to address widespread abuses in the
debt collection industry, Congress passed the FDCPA in order to rein in the tactics
of debt collectors.
What I offer is my experience with and knowledge
of the many pitfalls
of the
debt collection and the
debt relief
industries.
The Consumer Financial Protection Bureau (CFPB) assumes the oversight
of the consumer
debt collection industry on January 1, 2013..
U.S.
collection agencies directly employ approximately 148,300 people in
debt collection agencies and support the indirect and induced employment
of more than 153,300 individuals in
industries that sell goods and services to
debt collection agencies and their employees.
Eric has served as expert witness to lawmakers in matters
of credit and
debt collection, and due to his extensive knowledge
of the laws governing the credit
industry.
But, in a lawsuit settlement with one
of the biggest
debt collectors, the FTC lets the
debt collection industry know that collecting on expired, or time - barred
debts, is not ok.
Debt collectors frequently use threats to extract payment from the more than 70 million consumers who fall behind on their bills, the Consumer Financial Protection Bureau reports in a new study
of collection industry practices.
I have been a strong opponent
of abusive
debt collectors on my consumer rights blog, and I know the
debt collection industry and their lawyers are reading.
Regular labour and civil law advice including representation before courts and
debt collection measures
of the market leader in the windsurfing
industry
¥ Vast experience with various financial and
debt collection procedures ¥ Strong knowledge
of state and federal
debt collection laws and regulations ¥ Ability to deal with staffing issues in a timely manner ¥ Solid understanding
of MS Word Excel and related software applications ¥ Ability to make sound decisions in fast - paced environments ¥ Ability to monitor
collection calls to ensure adherence to
industry guidelines ¥ Excellent conflict resolution and organizational skills
Professional Experience ABC
Debt Relief (City, ST) 12/2006 — 11/2011 Client Service Manager • Responsible for overseeing daily operations of a 35 Account Manager call center ensuring effective operations • Recruit and train new sales and customer service employees in industry best practices and company policies • Strictly enforce compliance with all applicable laws, industry regulations, and corporate protocols • Provide exceptional customer service and professional guidance in the area of debt management, credit, and bankruptcy • Maintain detailed monthly reports for management concerning budgets, monthly projections, and quarterly goals • Responsible for performance appraisals, deficiency warnings, and conflict resolution for employees • Review and manage all BBB and Attorney General complaints determining appropriate next steps • Monitor department productivity with inbound and outbound calls providing feedback to team leads and supervisors • Author and lead presentations at meetings for clients, employees, and senior management • Train team leads and supervisors in laws governing credit reporting and debt settlement such as (FDCPA) Fair Debt Collections Practices Act and the (FCRA) Fair Credit Reporting Act and (FTC) Federal Trade Commission regulations • Set and strictly enforce budget for the payroll of both salaried and hourly employees • Responsible for final approvals for payment refunds issued to the client • Assist with Debt Tracker and the Debt Manager and negotiate with creditors to reduce cl
Debt Relief (City, ST) 12/2006 — 11/2011 Client Service Manager • Responsible for overseeing daily operations
of a 35 Account Manager call center ensuring effective operations • Recruit and train new sales and customer service employees in
industry best practices and company policies • Strictly enforce compliance with all applicable laws,
industry regulations, and corporate protocols • Provide exceptional customer service and professional guidance in the area
of debt management, credit, and bankruptcy • Maintain detailed monthly reports for management concerning budgets, monthly projections, and quarterly goals • Responsible for performance appraisals, deficiency warnings, and conflict resolution for employees • Review and manage all BBB and Attorney General complaints determining appropriate next steps • Monitor department productivity with inbound and outbound calls providing feedback to team leads and supervisors • Author and lead presentations at meetings for clients, employees, and senior management • Train team leads and supervisors in laws governing credit reporting and debt settlement such as (FDCPA) Fair Debt Collections Practices Act and the (FCRA) Fair Credit Reporting Act and (FTC) Federal Trade Commission regulations • Set and strictly enforce budget for the payroll of both salaried and hourly employees • Responsible for final approvals for payment refunds issued to the client • Assist with Debt Tracker and the Debt Manager and negotiate with creditors to reduce cl
debt management, credit, and bankruptcy • Maintain detailed monthly reports for management concerning budgets, monthly projections, and quarterly goals • Responsible for performance appraisals, deficiency warnings, and conflict resolution for employees • Review and manage all BBB and Attorney General complaints determining appropriate next steps • Monitor department productivity with inbound and outbound calls providing feedback to team leads and supervisors • Author and lead presentations at meetings for clients, employees, and senior management • Train team leads and supervisors in laws governing credit reporting and
debt settlement such as (FDCPA) Fair Debt Collections Practices Act and the (FCRA) Fair Credit Reporting Act and (FTC) Federal Trade Commission regulations • Set and strictly enforce budget for the payroll of both salaried and hourly employees • Responsible for final approvals for payment refunds issued to the client • Assist with Debt Tracker and the Debt Manager and negotiate with creditors to reduce cl
debt settlement such as (FDCPA) Fair
Debt Collections Practices Act and the (FCRA) Fair Credit Reporting Act and (FTC) Federal Trade Commission regulations • Set and strictly enforce budget for the payroll of both salaried and hourly employees • Responsible for final approvals for payment refunds issued to the client • Assist with Debt Tracker and the Debt Manager and negotiate with creditors to reduce cl
Debt Collections Practices Act and the (FCRA) Fair Credit Reporting Act and (FTC) Federal Trade Commission regulations • Set and strictly enforce budget for the payroll
of both salaried and hourly employees • Responsible for final approvals for payment refunds issued to the client • Assist with
Debt Tracker and the Debt Manager and negotiate with creditors to reduce cl
Debt Tracker and the
Debt Manager and negotiate with creditors to reduce cl
Debt Manager and negotiate with creditors to reduce client