Sentences with phrase «on customer satisfaction team»

Not exact matches

Conversations are tied to customer satisfaction because you can't deliver great service if your team is overloaded, or if you're spending more time on FAQs than helping your customers succeed.

Satisfy your customers and win in the stock market, says a new study by a team of researchers from Michigan's University Research Corridor, who found positive stock returns on customer satisfaction far out - distance competitive market measures that have been in play for more than half a century.

Our «Customer Love Team» works hard to ensure 100 % satisfaction on each and every order.

Candidate profiles are where the magic happens, giving your team the complete scoop on who a candidate is, and where they are in Online employee surveys, employee engagement survey, customer satisfaction surveys, IT and risk assessments customized for boosting performance

Our team is passionate about the experience you have here, and we couldn't be prouder to have won the coveted Ford Triple Crown for 17 straight years and the President's Award for customer satisfaction for 18 years based on our outstanding dedication to meeting our customers» needs.

From our hassle - free sales experience to our certified service technicians, the Gulf Coast Ford team is focused on achieving the goal of customer satisfaction with every experience.

Mechanical Inspection * 180 day / 6k Mile Powertrain Warranty * One day Complimentary Loaner vehicle on services $ 75 or higher Available * Every Pre-Owned Vehicle comes with a Free Carfax * Clean Title Guarantee * 2017 Hyundai Elantra SE 6 - Speed Automatic with Shiftronic 2.0 L 4 - Cylinder DOHC 16V FWD Hyundai Certified Pre-Owned Details: * 150 Point Inspection * Warranty Deductible: $ 50 * Powertrain Limited Warranty: 120 Month / 100, 000 Mile (whichever comes first) from original in - service date * Roadside Assistance * Vehicle History * Transferable Warranty * Includes 10 - year / Unlimited mileage Roadside Assistance with Rental Car and Trip Interruption Reimbursement, Please see dealers for specific vehicle eligibility requirements * Limited Warranty: 60 Month / 60, 000 Mile (whichever comes first) from original in - service date Our commitment to excellence is reflected in our company mission statement, «To be an innovative industry leader, totally committed to customer satisfaction, employee satisfaction, integrity, and team work.»

Mechanical Inspection * 180 day / 6k Mile Powertrain Warranty * One day Complimentary Loaner vehicle on services $ 75 or higher Available * Every Pre-Owned Vehicle comes with a Free Carfax * Clean Title Guarantee * 2016 Nissan Rogue S CVT with Xtronic 2.5 L I4 DOHC 16V FWD Our commitment to excellence is reflected in our company mission statement, To be an innovative industry leader, totally committed to customer satisfaction, employee satisfaction, integrity, and team work.

Lieberman expressed excitement over the growth of the executive team, adding that «we will continue to evolve the online lending landscape» with an extra focus on customer satisfaction and experience, transparency, and security.

Spend time interacting with your associates one - on - one and as a team to discuss what gets in the way of customer satisfaction.

I already have passed on your satisfaction to the teams which are eager to satisfy our customers, and which will be delighted to read your comment Sincerely, VIOT Agnès - Responsable Qualité / Quality Manager.

Nominations were based on team and individual successes in achieving gross operating revenue, new business development, TeamHOT, MPSI (Meeting Planner Satisfaction Index) and CEI (Customer Experience Index) goals.

And so what I'm looking to do initially though for right now is continue to automate some of them, looking to bring on other parts of traditional business services that maybe lawyers don't use, like folks that are focused on customer engagement and satisfaction, as a part of my team.

Cotton States prides itself on providing a superior level of client service, high customer satisfaction, financial strength, strong reviews, and providing each independent agent and representative with a team of financial, customer service, and claims representatives to ensure total satisfaction.

Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Listen attentively to customer needs and concerns; demonstrate empathy Clarify customer requirements; probe for and confirm understanding of requirements or problem Meet customer requirements through first contact resolution Confirm customer understanding of the solution and provide additional customer education as needed Prepare complete and accurate work and update customer file Communicate effectively with individuals / teams in the program to ensure high quality and timely expedition of customer requests Effectively transfer misdirected customer requests to an appropriate party Contribute ideas on ways to resolve problems to better serve the customer and / or improve productivity Participate in activities designed to improve customer satisfaction and business performance Occasionally use decision - support tools to answer questions Solve problems that are sometimes unstructured and that may require reliance on conceptual thinking Offer solutions to issues that are often non - standard / non-routine and require some clarification Maintain broad knowledge of OnStar products and services Warehouse Assiciate.

Experienced assistant store manager with history of coordinating team schedules, mentoring new employees, and focusing on customer satisfaction.

The front end manager's role also involves keeping customers happy and ensuring that all customer service team members comply with Kroger's standards on client satisfaction.

Contribute to building and maintaining knowledge - base, ensure problems are properly recorded, recognize urgent issues and escalate accordingly; analyze customer satisfaction reports and make recommendations for measuring and improving service; liaison with Tier 2 and Tier 3 Development teams to provide input on system - related issues impacting clients and customers

• Committed to delivering exceptional customer services in a bid to ensure repeat business • Focused on working as a collaborative team member to make sure that each work module is handled in a professional manner • Skilled in taking and delivering orders in an accurate and time efficient manner • Excellent skills in preparing food items according to preset recipes and carefully wrapping and delivering them • Particularly effective in monitoring dining room activities and going the extra mile to ensure customer satisfaction • Proficient in following critical standards for raw and finished product quality and service speed • Adept at following all food safety and hygiene requirements and practices • Hands - on experience in handling station preparation, stocking and inventory duties • Demonstrated expertise in following recipes accurately and maintaining food preparation processes, including marinating, seasoning and cooking • Qualified to anticipate customer volume throughout the day and prepare food items accordingly to ensure that no wastage occurs • Documented success in maintaining appropriate portion control and consistently monitor line food levels

• Contact potential clients and devise attractive sales packages to enhance business • Guide the customers regarding bill payment options and ensure the payment is made timely • Take feedback from existing clients and enhance customer services based on same • Coordinate with the services team to ensure maximum client satisfaction

• Monitor end results of mechanics on my team and check with customers to gauge their satisfaction.

Provided support for all teams for any escalated customer issue, focusing on total customer satisfaction.

As a seasoned and analytical professional with 13 + years of experience managing dealer service and parts operations and driving exceptional levels of customer service and satisfaction, I am confident that I can make a substantial impact on your team's success as your next Automotive Service Manager.

Highly organized, results - oriented, hands - on professional with experience providing outstanding leadership and carpet cleaning service by ensuring customer satisfaction, delivering top rate service, and practicing exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of clients, employees, and higher management.

Based on my experience, background and strong commitment, I am confident that I can add significant value to the efficiency of your team of tellers which will directly translate into a raised level of customer satisfaction and marked enhancement in loss prevention.

• Experience with administrative procedures, such as word processing, transcription, form design, and file / record management • Excellent grasp of customer service, including assessment of customer needs and evaluation of customer satisfaction • Familiarity with computer systems and programs used for office management purposes, such as Intuit QuickBooks, Oracle PeopleSoft, and Microsoft Team Foundation Server • Punctual and efficient while completing day - to - day administrative tasks • Willing to take on special projects in addition to primary responsibilities

CAREER HIGHLIGHTS • Five years of experience primarily in the areas of baking and cooking • Pastry Chef Training from The Culinary Institute of America • Hands on experience in hiring, training and coaching pastry and baking teams • In depth knowledge of cake decoration and flaky pastry techniques • Able to operate relevant machines such as dough dividers, sheeters, rounders, and ovens • Proven record of overseeing pastry baking efforts to maximize customer satisfaction

EXPERIENCE June 2011 — Present Freezone — Lawrenceville, VA Product Support Specialist • Answer customer queries regarding company's products and orders • Resolve customer problems by creating liaison with development teams • Create tickets for problems that can not be resolved on the specialist level • Work with customers to identify which products and services best serve the customers» needs • Report any conditions that may affect customer satisfaction • Review circumstances to and decide when to authorize warranties • Perform up - sell duties as the situation permits • Perform other administrative duties as required

Tags for this Online Resume: Culver City, CA 90230, Customer Satisfaction, Team Building, Process Analysis, Administration Reporting, Order Processing \ On - Time Delivery, Policy Development, Call Handling ACD \ IVR Routing Management

Built and lead highly motivated teams focused on achieving customer satisfaction, complianc...

Skills Team management Focused on customer satisfaction Microsoft word and Excel Scheduling... individual.

Respected leader able to build highly motivated teams focused on achieving goals and customer satisfaction.

A team player with strong organizational skills, pay keen attention to detail, ability to multi-task, and successful communicator on multiple levels, customer focused, providing customer satisfaction

Interests include supporting a team environment and focusing on both internal and external customer satisfaction.

Summary Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute... maintenance ability Inventory control familiarity Customer service expert Adaptive team player Experience Sales... alternate items and sizes on Customer Service Representative motivated to maintain customer satisfaction and contribute... maintenance ability Inventory control familiarity Customer service expert Adaptive team player Experience Sales... alternate items and sizes on customer satisfaction and contribute... maintenance ability Inventory control familiarity Customer service expert Adaptive team player Experience Sales... alternate items and sizes on Customer service expert Adaptive team player Experience Sales... alternate items and sizes on request.

team worker Focused on customer satisfaction Delivers exceptional customer service Energetic work attitude... Summary Highly enthusiastic customer service professional with 4 years client interface experience... operations, product, promotions and orders.

Responsibilities included but not limited to: Scheduling, staffing, recruiting, hiring and separation of employees; cash handling / management; banking and deposits; Retail inventory management, quarterly inventory for all retail and shop supplies; use of a POS system to record all sales information and cash transactions; Operational and statistical reports, closeout of daily transactions, reporting of daily / weekly statistics to area supervisor; Goal setting for store and staff members; Pre & post training for new employees having completed introductory educational training for company; Duties typical to that of a barber / hairdresser with emphasis on customer service & satisfaction; Resolution of customer service issues in a tactful, professional manner; Use of a multi-line phone in a busy, fast - paced environment; Keeping staff motivated to succeed as individuals as well as a team.

Highlights Team management Focus on customer satisfaction Skilled multi - tasker Deadline

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute... Career Overview Hands - on and highly motivated customer service professional with 20 years client interface... other team Customer Service Representative motivated to maintain customer satisfaction and contribute... Career Overview Hands - on and highly motivated customer service professional with 20 years client interface... other team customer satisfaction and contribute... Career Overview Hands - on and highly motivated customer service professional with 20 years client interface... other team customer service professional with 20 years client interface... other team members.

ROI - focused and metrics - driven executive with 32 years of multi unit operational experience within the restaurant industry focusing on superior service, food quality, team development and organizational profits, high customer satisfaction focused, competent in working independently, entrepreneurial minded and heavy new store opening experience along with food & supply distribution development, To secure an Operations Direc...

Shared best practices for sales and customer service with other team members to help improve the... Resolved all customer complaints in a professional manner while prioritizing customer satisfaction... focused on exceeding expectations and building customer loyalty

• Served as production team lead with oversight for workforce assignments on daily basis, forecasting time allotments to supervisors, staying within budget, schedule requirements safely and producing first time quality and customer satisfaction.

and committed to customer service Serv Safe certified Team management Focused on customer satisfaction Skilled... Career Overview Highly enthusiastic customer service professional with 15 years client interface experience... of which have been in the culinary field of customer service.

Spa Director — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, executing spa and salon administration functions, overseeing sales and marketing operations, and implementing cutting - edge industry techniques and trends Collaborate in all phases of strategic planning with other members of management team, including product inventory control, marketing and sales strategies, product and service offerings, client service, event coordination, and area competition Provide continuous assessment of key markets, potential customers, and capital utilization, while furnishing oversight and guidance regarding policies and procedures, budgets and financial forecasts, and client experience considerations Perform needs - based and situational assessments of policies and procedures to improve operational efficiency, manage and reduce costs, promote both employee and client satisfaction, and deliver a luxurious experience to high - profile clientele Identify and utilize talent among team members with focused training efforts, targeted professional recruitment, continued supervision of 40 staff, and the promotion of a performance - based environment leveraging individual talents for group benefit Develop and supervise support staff to aid in effective sales, marketing, and service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion, including newsletter and article distribution Ensure effective execution of all administrative, HR, and financial aspects of business management, while analyzing and presenting important information to executive staff, stakeholders, and other relevant parties Address key client and management queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, referral generation, and the leveraging of cross-sales opportunities Create and implement firm marketing and sales strategies while tracking performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of products, services, techniques, and relevant tools, while committing to continued advanced technical education with respect to complex spa, salon, and fitness concepts and studies Act as a liaison between clients, vendors, sales and support staff, and other management partners to facilitate information flow and drive operational efficiency

Professional Summary Customer - focused Retail Sales Associate with a solid understanding of the dynamics... management Conflict resolution techniques Focused on customer satisfaction Management of remote employees Work... modesto, ca Monitored the daily activities of customer services and how to handle the teams anCustomer - focused Retail Sales Associate with a solid understanding of the dynamics... management Conflict resolution techniques Focused on customer satisfaction Management of remote employees Work... modesto, ca Monitored the daily activities of customer services and how to handle the teams ancustomer satisfaction Management of remote employees Work... modesto, ca Monitored the daily activities of customer services and how to handle the teams ancustomer services and how to handle the teams and how to

Worked on special projects, made direct sales to clients» who had cancelled to reissue policies (win backs), worked with a team to contact clients and resolve complaint issues, through customer advocacy to insure complete customer satisfaction and retention.

Administrative Assistant — Duties & Responsibilities Provide administrative support across a variety of industries including insurance, tourism, marketing, and retail Train new team members ensuring they understand the brand and adhere to company policies and procedures Oversee daily office administration resulting in efficient, effective, and on - budget operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Manage travel arrangements, itineraries, and other logistics for company leadership and clients Develop and strengthen relationships with outside vendors, partners, customers, and community leaders Responsible for accounts receivable, accounts payable, payroll, and company budgets Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services at 60 to 65 words per minute (wpm) Manage corporate correspondence and reception duties including telephone and in - person service Responsible for tracking and replenishing office supplies and products Provide exceptional in - person, telephone, and internet customer service resulting in client satisfaction Encourage high customer retention by maintaining friendly, supportive contact with existing clients

Senior Sales Engineer — Duties & Responsibilities Experienced manager with a background in telecommunications hardware and software Oversee product lifecycle including sales, configuration, installation, and customer support Design and implement staff development and recognition programs enhancing skills sets and morale Monitor team performance and streamline workflow to enhance overall efficiency Manage customer service operations for hardware and software related issues Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Consistently meet or exceed sales goals through effective team and project management tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and industry leaders Provide exceptional customer service resulting in client satisfaction and repeat business Represent company brand with poise, integrity, and positivity

Marketing Director — Duties & Responsibilities Experienced administrator with a background in sales, marketing, and customer service Design and implement comprehensive email marketing campaigns and all collateral material Analyze email trends garnering insight into market conditions and competitor efforts Utilize metrics to determine campaign efficacy, impacted audience, and other key data Develop sales leads through networking, market analysis, cold calling, and other tactics Determine consumer incentives to engage and secure potential clients Collaborate with multiple departments including product development, customer service, and sales Create and implement processes and procedures to cut costs and enhance daily operations Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Represent company brand with poise, integrity, and positivity

• Innovatively developed performance based incentive program for a restaurant client's management team based on various KPI's such as revenue, gross profit, food costs, labor costs, customer satisfaction and net income which resulted in increased efficiency and accountability.