We pride ourselves in elevating the guest experience to un-imagined level of service from creative feats of culinary genius to superlative customer centric retail environments — we continually raise the bar
on guest expectations.
Not exact matches
These forward - looking statements include statements about our
expectations regarding our high conviction that our «Winning Together» plan unveiled this morning will improve
guest experience and drive sales and profitability for our Tim Hortons restaurant owners; our
expectations regarding the growth potential for each of our three brands; and our
expectations and belief that through our focus
on enhancing
guest satisfaction and franchisee profitability, we will create value for all of our stakeholders for many years to come.
For the past year, Olive Garden has been working
on strengthening their value leadership competitive advantage by improving affordability for their more economically challenged
guests and
on updating and evolving key elements of the
guest experience to meet the increasing quality
expectations of all of
guests, especially more economically stable
guests.
«You can still find the game
on the TV, but the level of food and service is more in tune with today's
guest expectations.
«We know that we need to be operationally strong, stay focused
on quality menu items and ensure consistent delivery to meet
guests»
expectations,» Linville says.
«The pricing structure is different from concept to concept,
guest expectations vary depending
on the restaurant, but the foundation of freshness exists across all of our restaurants.»
«From our casinos to our hotels and restaurants, our
guests have come to expect a premier experience from our brands, and we saw an opportunity to refresh the Eddy's property to better deliver
on those
expectations.»
In his role, Middleton will be responsible for overseeing food and beverage operations, leading the culinary team and staff to exceed
guest's culinary
expectations and offering a fresh and innovative take
on the already stellar culinary offerings.
The winning locations must meet tough criteria, including operating with high values and integrity, embracing the company brand standards, exceeding all profitability
expectations, and ranking as a top performer
on guest feedback scores.
For over a decade, Walk -
On's Bistreaux & Bar has exceeded
guest's
expectations with its quality food and game - day atmosphere, resulting in record - breaking franchise expansion.
By Chris Geary,
Guest Blogger As an AP World History teacher at a charter school in the Far Northeast of Denver that holds uniquely high
expectations for students, I have witnessed the fundamental necessity of expecting students to perform to the best of their ability
on a daily basis.
We strive to deliver the best experiences for our
guest and exceed
expectation they may have
on the car buying / leasing experience.
According to HT's 2016 Lodging Technology Study, 54 % of hotels are devoting more of their spends
on technology to match escalating
guest expectations.
That's why I listen to your podcast, but
on this episode you overcame all my
expectations — with your
guest included.
The resort keeps an humble appearance
on purpose, and instead aims to exceed
guest's
expectation whenever its possible.
In our
on - going pursuit to «Consistently Exceed our
Guests»
Expectations» Niagara -
on - the - Lake Vacation Rentals partners with Niagara Custom Tours offering discounted custom wine tours throughout the Niagara Region.
Based
on guest feedback, your scuba diving holiday in Sipadan will exceed
expectations when it comes to service, dive safety, comfort and tasty meals.
In keeping with The Niagara
on the Lake Vacation Rentals motto of «Consistently Exceeding
Guest Expectations» Niagara Custom Tours looks forward to providing the VIP service Niagara
on the Lake Vacation Rental
guests deserve and have grown to love!
A concerted effort is made to understand a little bit about each
guest's
expectations and what is deemed important to you when
on holiday, incorporating elements to enhance your stay.
«Our success is based
on the quality and heritage of Marriott services culture in exceeding
expectations of our
guests and providing the best experiences possible.
On a daily basis I get great pleasure in exceeding my
guests»
expectations.
Jewel Paradise Cove promises luxury and sophistication, with designer bath areas, flat - screen plasma TVs, plus complimentary resort - wide Wi - Fi, tours and excursions and golf and transfers at the nearby Runaway Bay Golf Club, this resort is focused
on meeting
guest's every
expectation.
«Because each Hyatt hotel may continue to set its own cancellation policy based
on local market dynamics and
expectations, we always encourage
guests to check the cancellation policy at the time of booking.
«The award serves as inspiration to our staff to continue to exceed
guest expectations, raise the bar
on service, and provide memorable visitor experiences.»
Sperling and Shapcott's and Rosen's recommendations for fostering a growth mindset in law schools focus primarily
on communicating a growth mindset message to law students — be it from professors who have examined their own mindsets and thereby shifted their
expectations and language; 188 through orientation programs that include growth - oriented messages from administrators, professors and
guest speakers; 189 by framing assignments and evaluation in terms of process; 190 by professors who teach legal writing using their expertise in narrative to tell stories that show that legal writing and analysis skills are learned through effort and persistence; 191 by professors and administrators «communicat [ing] that law school has academic value beyond the first year» and «encourag [ing] students to view rankings and large firm job placements as indicative of mastery that can be obtained through learning and hard work»; 192 or, by providing growth mindset student mentors for incoming students.193
Responsible for training new waitstaff members
on guest service
expectations, safety procedures, regulations for beverage serving, and restaurant policies
Cross-trained new staff
on guest services
expectations, safety procedures, proper food handling, and restaurant protocols.
Handle
guest concerns and exceeds clientele
expectations on each appointment by acting as stand in manager when management is not available.
Front of House Coordinator — Wilson's Steakhouse — 2015 - present • Manage host staff at elegant, 12 - table upscale steakhouse • Arrange reservations received by phone, online or walk - in
guests, and schedule tables in an efficient and streamlined manner based
on time of day • Greet
guests upon entrance and provide menu with brief overview explanation • Train host staff in reservations system, point - of - sale system, and company standards for host
expectations and duties • Lead daily staff briefings and monthly staff review meetings, conduct team - building exercises, and complete quarterly performance reviews for host staff members • Coordinate logistics with dining room staff to ensure seamless
guest experience • Offer rewards program to
guests and explain benefits of membership; increased overall
guest memberships by 15 % after six months in the position
• Skilled in developing various themes and events while keeping the client's preferences in mind • Strong organizational, time management and task prioritization skills along with insightful ability to complete projects flawlessly
on a strict timeline in limited budget • Excellent communication and interpersonal skills, profound ability to negotiate productive deals with vendors • Apt at idea conception, project outline development, theme approval, vendor negotiations and event marketing • Track record of delivering high quality thematic event planning services and attaining 100 % client satisfaction • Well versed in meeting with clients, discussing the event details and developing a clear understanding of their
expectations • Strong presentation skills, solid ability to demonstrate sample themes using multimedia and graphic software • Great attention to detail, fully able to manage given budget effectively • Special knack for developing ample marketing strategies for social events and implementing the same real time, through social media and other advertisement channels • Diverse knowledge of different cultures of the world, hands
on experience in planning cross cultural weddings and multinational conferences catering for expected norms form both sides • Expert in menu setting, venue selection, décor supervision, theme setting and project promotion • Well practiced in overseeing the team of vendors, service suppliers, photographers, caterers and helpers • Hands
on experience in coordinating various non-government organization based fundraising and donor communication activities • Strong numeracy skills with proven ability to manage budgets up till $ 15M effectively • Particularly effective in devising print material, social media and TV / radio ad based campaigns for promotion of social events • Demonstrated ability to design invites, make stay and travel arrangements for the
guests and remind them regarding important dates • Expert in pre-planning, onsite management and post program evaluation • Ability to work autonomously while maintaining a dynamic work environment and keeping up a motivational team spirit among the employees
Trained new floor staff
on guest service
expectations, safety procedures, proper food handling, and restaurant protocols.
Essential Duties · To welcome and serve all
guests in an efficient, courteous and friendly manner whether face to face,
on the phone or via email · To handle all
guest compliments, comments, observations and complaints in a timely and effective manner, achieving
guest satisfaction · To reserve, register and check out
guests completely and accurately, following the procedures and policies set up for this process · To utilize proper selling techniques and strategies to maximize room and outlet revenues · To ensure the proactive building of
guest history · To process credit card authorizations for each
guest upon arrival and as needed during stay · To accurately post charges to group,
guest, member and house accounts when necessary · To forward messages to departments with regards to
guest requests and
expectations and to follow up
on requests with the
guest via email, phone, radio and / or trace system · To liaise with bellstaff in order to ensure that gift delivery, luggage service, parking and rooming is taken care of in a courteous and timely manner · To ensure the accuracy of billing for each
guest · To accurately account for daily bank issuance · To order room drop items and ensure ancilliary charges are scheduled appropriately · Sell, make, process and mail gift certificates · To run nightly audit and separate
guest tickets for accounting · To maintain accurate house account excel spreadsheets · To run reports and perform some accounting duties (may include sales reports and statistics, processing and reconciling daily service charge breakdowns, completing billing instructions, etc).
KEY QUALIFICATIONS • Over 4 years of experience working as a Sous Chef with the leading hotels in Oregon • Exceptionally proficient in assisting the executive chef in meeting and exceeding the hotel's kitchen
expectations • First - hand experience in offering professional and friendly
guest service concerning food and beverages • In - depth knowledge of supervising multiple levels of culinary staff • Hands -
on experience in advocating advanced cooking techniques
Trains new employees
on guest service
expectations, safely procedures and proper food handling.
Key Highlight: • Instrumental for ensuring AAA four diamond
expectations are met
on a daily basis and provided exceptional service to all internal and external
guests.
A test clean or two with clear
expectations about what you want done, and
on what schedule is usually enough to get to know them and try them out for a turn between
guests.