Sentences with phrase «on operational details»

When the Hunters opened a second location in Kennewick, Wash., in late 2011, the program gave veteran employees the foundation they needed to train new hires for the new location, allowing Doyle and Dorothy to focus on operational details.
Talk to a mortgage lender after November 15 (the date that guidance on operational details will be sent to mortgage lenders and servicers) to learn if you're eligible for HARP.
A fundable growth plan will be heavy on operational details such as staffing, sales, marketing and production.

Not exact matches

What to include: Business plans vary in length — anywhere from 20 to 50 pages — but typically cover the same topics, such as: Cover Page (essential contact information); Executive Summary (what your business does and what market need it solves); Company Overview (profile of company and successes); Industry Analysis (details about the market); Customer Analysis (who are the customers); Competitive Analysis (identify key competitors); Marketing Plan (your brand and how do you plan on getting it in front of customers); Operations Plan (daily and yearly operational processes for success); Management Team (identify key company personnel); and Financial Plans (revenue projections for three to five years).
Further information: Details on agency MBS operations, including tentative purchase amounts and historical operational results, frequently asked questions, and statements and operating policies for conducting agency MBS operations, are available on this website.
Jane Nielsen will follow with details on financial and operational results for the quarter, along with our outlook for FY 2016.
As in what disclosures will the SEC require, how are they delivered, what are the operational details, and so on.
It is not a comprehensive strategy, but sets out a common vision and rationale, and detailed guidance on the principles and key approaches that will need to be built into local commissioning arrangements and operational plans.
With our years of on - the - ground operational experience, coupled with detailed knowledge of school food service operations, we can help your district achieve its goals.
: «Confidential details of 15 million child benefit recipients are on a computer disc lost by HM Revenue and Customs, the BBC understands... Chancellor Alistair Darling is to give a Commons statement on «a major operational problem» at 1530 GMT.
«I'm afraid that it is inconceivable that we could impose the additional operational burden on our staff of carrying out detailed assessments of an unlimited number of parcels coming into prisons.
It would be charitable to assume that in the intelligence game - whether it is played by governments or the underworld - operational details are revealed only on an «eyes only» basis to persons with a «need to know.»
Details on how millions of top - quality apprenticeships will be delivered over the next three years have been revealed today as the Institute for Apprenticeships sets out its operational plan.
Such statements reflect the current views of Barnes & Noble with respect to future events, the outcome of which is subject to certain risks, including, among others, the general economic environment and consumer spending patterns, decreased consumer demand for Barnes & Noble's products, low growth or declining sales and net income due to various factors, possible disruptions in Barnes & Noble's computer systems, telephone systems or supply chain, possible risks associated with data privacy, information security and intellectual property, possible work stoppages or increases in labor costs, possible increases in shipping rates or interruptions in shipping service, effects of competition, possible risks that inventory in channels of distribution may be larger than able to be sold, possible risks associated with changes in the strategic direction of the device business, including possible reduction in sales of content, accessories and other merchandise and other adverse financial impacts, possible risk that component parts will be rendered obsolete or otherwise not be able to be effectively utilized in devices to be sold, possible risk that financial and operational forecasts and projections are not achieved, possible risk that returns from consumers or channels of distribution may be greater than estimated, the risk that digital sales growth is less than expectations and the risk that it does not exceed the rate of investment spend, higher - than - anticipated store closing or relocation costs, higher interest rates, the performance of Barnes & Noble's online, digital and other initiatives, the success of Barnes & Noble's strategic investments, unanticipated increases in merchandise, component or occupancy costs, unanticipated adverse litigation results or effects, product and component shortages, the potential adverse impact on the Company's businesses resulting from the Company's prior reviews of strategic alternatives and the potential separation of the Company's businesses, the risk that the transactions with Microsoft and Pearson do not achieve the expected benefits for the parties or impose costs on the Company in excess of what the Company anticipates, including the risk that NOOK Media's applications are not commercially successful or that the expected distribution of those applications is not achieved, risks associated with the international expansion contemplated by the relationship with Microsoft, including that it is not successful or is delayed, the risk that NOOK Media is not able to perform its obligations under the Microsoft and Pearson commercial agreements and the consequences thereof, risks associated with the restatement contained in, the delayed filing of, and the material weakness in internal controls described in Barnes & Noble's Annual Report on Form 10 - K for the fiscal year ended April 27, 2013, risks associated with the SEC investigation disclosed in the quarterly report on Form 10 - Q for the fiscal quarter ended October 26, 2013, risks associated with the ongoing efforts to rationalize the NOOK business and the expected costs and benefits of such efforts and associated risks and other factors which may be outside of Barnes & Noble's control, including those factors discussed in detail in Item 1A, «Risk Factors,» in Barnes & Noble's Annual Report on Form 10 - K for the fiscal year ended April 27, 2013, and in Barnes & Noble's other filings made hereafter from time to time with the SEC.
Such statements reflect the current views of Barnes & Noble with respect to future events, the outcome of which is subject to certain risks, including, among others, the effect of the proposed separation of NOOK Media, the general economic environment and consumer spending patterns, decreased consumer demand for Barnes & Noble's products, low growth or declining sales and net income due to various factors, possible disruptions in Barnes & Noble's computer systems, telephone systems or supply chain, possible risks associated with data privacy, information security and intellectual property, possible work stoppages or increases in labor costs, possible increases in shipping rates or interruptions in shipping service, effects of competition, possible risks that inventory in channels of distribution may be larger than able to be sold, possible risks associated with changes in the strategic direction of the device business, including possible reduction in sales of content, accessories and other merchandise and other adverse financial impacts, possible risk that component parts will be rendered obsolete or otherwise not be able to be effectively utilized in devices to be sold, possible risk that financial and operational forecasts and projections are not achieved, possible risk that returns from consumers or channels of distribution may be greater than estimated, the risk that digital sales growth is less than expectations and the risk that it does not exceed the rate of investment spend, higher - than - anticipated store closing or relocation costs, higher interest rates, the performance of Barnes & Noble's online, digital and other initiatives, the success of Barnes & Noble's strategic investments, unanticipated increases in merchandise, component or occupancy costs, unanticipated adverse litigation results or effects, product and component shortages, risks associated with the commercial agreement with Samsung, the potential adverse impact on the Company's businesses resulting from the Company's prior reviews of strategic alternatives and the potential separation of the Company's businesses (including with respect to the timing of the completion thereof), the risk that the transactions with Pearson and Samsung do not achieve the expected benefits for the parties or impose costs on the Company in excess of what the Company anticipates, including the risk that NOOK Media's applications are not commercially successful or that the expected distribution of those applications is not achieved, risks associated with the international expansion previously undertaken, including any risks associated with a reduction of international operations following termination of the Microsoft commercial agreement, the risk that NOOK Media is not able to perform its obligations under the Pearson and Samsung commercial agreements and the consequences thereof, the risks associated with the termination of Microsoft commercial agreement, including potential customer losses, risks associated with the restatement contained in, the delayed filing of, and the material weakness in internal controls described in Barnes & Noble's Annual Report on Form 10 - K for the fiscal year ended April 27, 2013, risks associated with the SEC investigation disclosed in the quarterly report on Form 10 - Q for the fiscal quarter ended October 26, 2013, risks associated with the ongoing efforts to rationalize the NOOK business and the expected costs and benefits of such efforts and associated risks and other factors which may be outside of Barnes & Noble's control, including those factors discussed in detail in Item 1A, «Risk Factors,» in Barnes & Noble's Annual Report on Form 10 - K for the fiscal year ended May 3, 2014, and in Barnes & Noble's other filings made hereafter from time to time with the SEC.
Such statements reflect the current views of Barnes & Noble with respect to future events, the outcome of which is subject to certain risks, including, among others, the general economic environment and consumer spending patterns, decreased consumer demand for Barnes & Noble's products, low growth or declining sales and net income due to various factors, including store closings, higher - than - anticipated or increasing costs, including with respect to store closings, relocation, occupancy (including in connection with lease renewals) and labor costs, the effects of competition, the risk of insufficient access to financing to implement future business initiatives, risks associated with data privacy and information security, risks associated with Barnes & Noble's supply chain, including possible delays and disruptions and increases in shipping rates, various risks associated with the digital business, including the possible loss of customers, declines in digital content sales, risks and costs associated with ongoing efforts to rationalize the digital business and the digital business not being able to perform its obligations under the Samsung commercial agreement and the consequences thereof, the risk that financial and operational forecasts and projections are not achieved, the performance of Barnes & Noble's initiatives including but not limited to its new store concept and e-commerce initiatives, unanticipated adverse litigation results or effects, potential infringement of Barnes & Noble's intellectual property by third parties or by Barnes & Noble of the intellectual property of third parties, and other factors, including those factors discussed in detail in Item 1A, «Risk Factors,» in Barnes & Noble's Annual Report on Form 10 - K for the fiscal year ended April 30, 2016, and in Barnes & Noble's other filings made hereafter from time to time with the SEC.
Hilton says that «by focusing on the brand's three key tenets of simplified, spirited and grounded in value, every detail of the property is crafted for operational efficiency and to drive increased guest satisfaction — from the activated, open lobby to the efficiently designed bedrooms.»
Mouille Point Map - Mouille Point detail and street level map showing the suburb of Mouille Point, some attractions including the oldest operational lighthouse in South Africa is often used as a landmark by locals when giving directions around this part of Cape Town as well the trendy eateries located on Beach Road and the Promenade.
Its supposed to be a strategy document, but its filled with operational details, and it gets some of those details wrong (the 88K and the 90K) Finally, the other documents were prepared and sent out on the 16th for a meeting on the 17th.
Since the vast majority of Kustom villagers had only seen aircraft in flight, discussion of DC - 3 / C - 47 operational details on The New Hebrides Public Talking Drum Network was limited, and since all things considered, senior political and religious figures regarded the non-functional shrubbery aircraft to be good as the real McCoy, the virtual grad students were never compelled to fly one over an active volcano, or subpoenaed for the blueprints.
Operational Manuals are drafted by IRCC and provide details on interpretation of the IRPA and IRP Regulations.
The CBN member companies meet regularly and share detailed information on insurance and operational aspects of their businesses as well as develop national initiatives and insurance programs.
Europol, the international law enforcement agency, could not provide operational details on the attack, spokesperson Tine Hollevoet told the E-Commerce Times, but it was trying to «get a full picture of the attack» from its industry and law enforcement partners.
The organizations I've worked for greatly benefited from my solid commitment to organizational details and operational expertise, keen problem - solving skills and willingness to take on new challenges.
The organizations I've work for, I've provided 27 years of detailed accounting expertise, Project Management leadership and has benefited from my solid commitment to the business goals and sound financial practices and operational expertise, keen problem - solving skills and willingness to take on new challenges.
The organizations I've worked for greatly benefited from my solid commitment to the manufacturing and production details and operational expertise, keen problem - solving skills and willingness to take on new challenges.
A results oriented, analytical and detail oriented problem resolution solver with the ability to direct complex projects from concept to fully operational status and the ability to work well with customers, technical personnel and marketing.Technical ExperienceSoftware: CFSW, WPLC, PSLC, RETAIN, SDSF, RSVSF, RMDS, JES2, JES3, ISPF / PDF, TSO / E, SMP / E, MVS, DF / SMS, VTAM, NCP, SNA, RACF, VSAM, NPDA, IDNX, EP, NETVIEW, OPC / ESA, OPC / A, RMF / SAM, SMF, Information Management, TSP, SRC, CRM, VM, VSE, AS / 400Basic Skills in IMS, DB2, CICSProgramming Languages: JCL, Clist, Utilities, COBOLOperating Systems: z / OS, OS / 390, S390, MVS / ESA, MVS / XA, VM, VSE, DOS, Windows, XP Professional, 98, 95, 2000Office Tools: Lotus 123, Lotus Notes, LOTUS Wordpro, BRIO, Profs, SQL, QMF, Excel, Word, MS Project, Outlook, Outlook ExpressHardware: IBM S / 390, AS / 400, IDNX, MSS, VM, VSEProfessional ExperienceAdministrative Assistant for IT / Director for County Government 2005Responsibilities: Attended in - house classes on MS Project Management to become oneof the MS Project Administrators.
Common duties listed on a Relationship Manager resume sample are providing customer service, analyzing data, interacting with stakeholders, handling operational details, resolving conflicts, and looking for new business opportunities.
Throughout my experience as a Mudlogging professional, I have successfully provided detailed well log records of borehole examinations of rock, sediment, and mud, and producing information on fluid content of the borehole drilling operations In addition, I helped ensure that each company's daily operational aspects were conducted in a highly professional manner and adhered to corporate standards, industry regulations, professional ethics, and applicable laws.
Sustain operational guidance and support to U.S. Army personnel by providing detailed products on area research and imagery collection.
• Exceptionally well - versed in measuring and feeding batches of raw materials into production machines by following set production procedures • Demonstrated expertise in operating production line equipment such as conveyor belts in accordance to predefined safety and operational rules • Deep insight into monitoring production processes closely and carrying out basic quality checks • Qualified to operate lifting equipment such as forklifts to maneuver materials to and from the production area • Special talent for ensuring end product conformance to specified industry standards • Adept at regulating the flow of liquids or gas to meet the dynamic specifications of each production haul • Proficient in effectively determining damaged end products and isolating them before the beginning of the packaging process • Competent in scraping waste from production machineries and ensuring that appropriate waste disposal activities are performed • Skilled in reading and interpreting gauges and adjusting them to meet the specific needs of each production cycle • Effectively able to inspect end products to ensure that they meet quality and quantity standards detailed in the work order • Well - versed with the structure and function of production equipment, with special focus on performing preventative maintenance on all assigned machinery
• Diagnose vehicle failure by performing detailed analysis of each part of the engine or transmission • Disassemble, repair and reassemble parts of engines following standard procedures and protocols • Perform preventative maintenance and diagnosis of transmissions, brakes, engines and electrical systems • Use welding and cutting tools in a safe manner to fabricate or shape materials for repairs • Assess incidents and accidents and respond to each situation by determining appropriate courses of action • Diagnose and fix operational issues on vehicles and take measures to ensure that they do not reoccur • Install surveillance equipment in school buses to promote student safety and discipline • Rewire ignition systems and instrument panels and diagnose and repair vehicle heating and cooling systems • Calibrate vehicle operations or detect problems by attaching computerized test instruments to engines
• Successfully (and within the parameters of dignity) evicte a resident who had not paid his rent in over six months and had refused to vacate the apartment • Increase interest in the resident building by marketing the premises aggressively, resulting in increased occupation of apartments • Train, mentor and lead personnel to meet the operational, accounting and custodial needs of the resident building • Establish rents according to market rates by performing detailed research activities • Handle oversight of property including systems, procedures, annual reviews and placement of personnel • Attract tenants by performing a series of marketing activities and obtaining referrals from current tenants • Collect rents on designated dates and ensure that all bills are promptly paid
• Assisted in determining rental rates by performing detailed research and compiling findings • Collected rent within the set time frame decided for each month and follow - up on delinquent accounts • Provided support in inspecting premises and surroundings to ensure that no nefarious activities were taking place • Handled inventory management activities by ensuring that all supplies and equipment needed for operational smoothness is available • Coordinated the efforts of maintenance, repair and custodial staff to make sure that all repair and maintenance needs of the building are met
Although my resume will give you a comprehensive overview of my experience, here are a few highlights of my qualifications: • MBA with double majors in Finance and Administration • 2 years of work experience at A.M. Castle & Co. as an Administrative Specialist with outclass performance overseeing all branch administrative and operational duties including; business partner collaboration, process and approving customer transactions as authorized, also ensuring every business unit conforms to internal and external compliance laws and requirements • Track record of managing detailed and significant projects, including, one awarded as the best research project in Boston University 2012, about effects of weak administration on an organization • Demonstrated ability to adapt and independently perform duties in a dynamic environment • Proactive and energetic attitude with proven leadership, management and organizational skills • Achieved 100 % compliance in 2011 - 2012 and was rewarded with three times regular bonus as a performance incentive
We provide detailed advice on business startup including operational and marketing aspects to consider, as well as a wide range of sample forms that you can adapt to fit your needs.
Lead the planning and implementation of projects for a social touch screen technology company Facilitated the day - to - day operational aspects of project scope, goals, and deliverables Met with customers to go over details of what was needed for the development and creation of their software applications Identified resources needed to achieve project completion and scheduled project time lines Constantly monitored and reported on the progress of projects to management, identified risks, milestones, and resolved any road blocks through project completion Conducted GoToMeetings for new clients to gather information, train, and keep them informed of what was required for their new hardware and software installs.
Focused on direction of modification requirements and developed efficient and effective operating sequence of assembly planning requirements Key Highlights: • Successfully developed operational sequence planning for details fabrication and utilized SAP System for effective and accuracy in Inventory Controls and Management.
Key Qualifications - * Proven track record of managing, recruiting, training, and coaching numerous employees while providing hands - on operational - efficiency techniques to increase revenues and profitability * Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives, while keeping a keen eye on enhancin...
Sales Manager — Duties & Responsibilities Provide operational support across a wide variety of industries Responsible for product inventory, pricing, sales, and logistics Oversee company financials through QuickBooks and Point of Sale Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct buying operations to locate and secure quality materials at affordable prices Negotiate and execute contracts with C - Level decision makers Train staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Plan and execute successful special events including grand openings, graduations, etc.. Provide administrative assistance including phones, data entry, and reception as needed Perform legal research assisting attorneys with varied caseloads Represent company brand with poise, integrity, and positivity
IT Project Manager — Professional Highlights Serve multinational corporations in a variety of technology based strategic planning and administration roles Offer expertise as a consultant, programmer, engineer, business analyst, and database administrator Lead technology projects for NASA, U.S. Customs, American Express, and General Electric Design and implement reporting, customer service, marketing, sales, and financial management software Responsible for network and database design, administration, and security Oversee enterprise - wide hardware and software upgrades resulting in increased efficiency Minimize operational and manpower costs through effective technology solutions Serve as forecast budget analyst for Joint Project Management Operations at Kennedy Space Center Develop reporting application tool using crystal reports engine on CD throughout Kennedy Space Center and Cape Canaveral Air Station resulting in $ 500,000 savings on user licensing fees Create detailed project plan with well - defined tasks, milestones, client sign - offs, test cycles, and specifications which served to communicate project progress to management Develop visual basic application for financial banking Institution using crystal reports to reduce the company's response time resulting in initial reporting from 2 - 3 hours to just 45 seconds Oversee multimillion - dollar software implementation for Miami Air from a consultancy level Upgrade Great Plains software platform and administered security access for Miami internal databases Write over 200 SQL stored procedures from access databases for financial institutions Compose business correspondence and prepared statistical spreadsheet analysis for Kennedy Space Center Recognized by colleagues and superiors for outstanding job performance, reliability, and efficiency Conduct surveys of operations to assess needs and identify high priority improvements Complete major product releases meeting very aggressive schedules and budgets Serve as a member of the International Cyber Threat Task Force Utilize fluencies in English, Portuguese, Arabic, French, and German to communicate with a diverse clientele Continually study emerging technologies and industry best practices Perform all duties with positivity, professionalism, and integrity
Client Services Supervisor — Duties & Responsibilities Responsible for electronic payroll system operations for a large and economically diverse client base Recruit, train, and direct customer service, sales, technical, and administrative staff ensuring efficient operations Maintain working knowledge of proprietary software, industry best practices, employment law, and tax law Oversee adherence to departmental budgets, project timelines, and company policies Coordinate efforts between multiple departments resulting in timely and cost - effective project completion Design and implement professional development programs to enhance team skill sets Utilize employee recognition programs to build morale and dedication to company mission Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Utilize technical proficiencies and industry knowledge to offer guidance and support to coworkers and clients Craft effective presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain sales and customer service records detailing pricings, sales, activities reports, and other pertinent data Manage company financial records providing detailed, accurate account of transactions and financial health Build and strengthen long term relationships with peers, clients, partners, and industry leaders Provide additional operational support including communications, data entry, and other tasks as needed Consistently promoted due to excellence in management, customer service, technical support, and sales
Retail Sales Manager — Duties & Responsibilities Oversee customer service and sales staff ensuring efficient, effective, and profitable operations Design and implement staff development programs to enhance sales and customer service skills Train employees in corporate branding and company policies and procedures Consistently meet or exceed sales goals through networking, in person sales, trade shows, and other tactics Develop and implement company marketing, public relations, and promotional strategies Identify company operational challenges and overcome obstacles through strong managerial skills Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Oversee multimillion dollar inventory and product replenishment Manage company financial records providing detailed, accurate account of transactions and financial health Provide additional operational support including communications, data entry, and other tasks as needed
Retail Sales Manager — Duties & Responsibilities Consistently meet or exceed sales goals through networking, in person sales, trade shows, and other tactics Develop and implement company marketing, public relations, and promotional strategies Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Oversee multimillion dollar inventory and direct purchasing and inventory replenishment Manage company financial records providing detailed, accurate account of transactions and financial health Provide additional operational support including communications, data entry, and other tasks as needed
Project Manager / Compliance Officer — Duties & Responsibilities Oversee daily operational aspects of a fast paced, high intensity financial institution Recruit, train, and direct staffs ensuring they understand the brand and adhere to company policies and procedures Manage compliance with regulatory authorities including the SEC, NYSE, and NASD Analyze financial information and present reports to external regulators and internal management Determine compliance issue severity and escalate to senior compliance officer as needed Conduct internal compliance investigations coordinating efforts between various support services Track and maintain detailed records of all compliance inquiries Direct and contribute to special company projects as needed Responsible for the «I Have a Dream Summer Intern Program» ensuring effective talent recruitment Utilize technical expertise while serving as liaison to technology department Assist with database and hardware management, software training, and computer troubleshooting Aid accounting with budgets, accounts payable / receivable, invoice payment, and vendor negotiations Interact with Board of Directors, Chief Executive Officer, and other key figures on a daily basis Partner with various company lines to assess client interests, market trends, and potential sales opportunities Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Provide administrative support including travel arrangements, scheduling, data entry, and other tasks as needed Represent company brand with poise, integrity, and positivity
Hospitality Sales Manager — Duties & Responsibilities Direct all daily operations, sales, customer service, and finances for multiple hotels, resorts, and other businesses Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Design and implement marketing and sales campaigns resulting in increased revenue Consistently exceed sales goals through effective marketing, networking, and other tactics Make cold calls in a courteous, yet assertive manner that translates to sales results Perform research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Study internal literature to become an expert on products and services Set company budgets, maintain profit / loss statements, and ensure overall financial health Cut operational costs through effective inventory management and employee scheduling Negotiate contracts and agreements with suppliers securing quality products at low prices Create employee development programs building staff skill sets and value Utilize employee recognition tactics to build morale and company loyalty Perform administrative duties such as data entry, filing, faxing, and phones as needed Represent company brand with poise, integrity, and positivity
Project Manager — Duties & Responsibilities Oversee 1,000 employee call center operations ensuring efficient, effective, and profitable operations Recruit, train, and direct 25 Senior Call Center Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms of the release management teams Train and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity
Professional Experience JP Morgan Chase (Tempe, AZ) 3/2006 — Present Assistant Vice President — Prime Securitized Collections (4/2010 — Present) • Recommend and implement specific procedures to ensure maximum effectiveness and efficiency of service, while establishing efficient operational policies, technological support systems and budgets • Assist in long - term strategic planning for related departmental section, ensuring the attainment of all departmental goals through detailed reporting, trend utilization, and performance tracking • Hold responsibility for the compilation and analysis of statistical data relative to unit productivity, monitoring live calls and providing feedback to staff, coaching, and issue resolution concerning collection and loss mitigation activities • Manage various teams of supervisors, including personnel issue resolution and functional task delegation • Utilize exceptional problem solving abilities while dealing with conflicting financial and personnel variables, developing and recommending viable courses of action as required • Ensure timely performance management of all staff, communicating expectations and closely supervising job functions • Travel to Manila to train staff on loss mitigation processes, train supervisors on procedural adherence, develop customer satisfaction, negotiations, and conflict management documents, and facilitate training class utilization
Legal protection is up to the attorneys (I'm not one)- who notoriously disagree on everything related to Series LLC: from their viability to operational details.
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