Sentences with phrase «on overall customer satisfaction»

Not exact matches

Using proprietary data collected by Restaurant Business and its sister research firm Technomic from 2016, we looked at nearly 100 of the largest US chains and rated them on three criteria we considered the most telling for all - around fast - food excellence: financial performance, customer satisfaction, and overall value.
Overall customer satisfaction with the online sales experience is 737 (on a 1,000 - point scale), a 46 - point increase from 2012, while satisfaction with online customer care is 699, which is a 14 - point improvement from 2012.
Walmart, on the other hand, ranked at the very bottom of Market Force's «customer - delight index,» which combines shoppers» overall satisfaction with the likelihood they'd recommend the grocer to others.
Overall customer satisfaction is measured on a 1,000 - point scale, with a higher score indicating higher satisfaction.
I liked that CarMax really takes pride in offering a no - hassle price guarantee on their vehicles and the company has an overall really good reputation for customer service and satisfaction.
COSTA MESA, Calif.: 15 Nov. 2017 — Airline loyalty rewards program benefits that extend beyond airline services and ticket fees have a significant effect on customer satisfaction, according to the J.D. Power 2017 Airline Loyalty Program Satisfaction Study.SM Overall satisfaction is considerably higher among program members earning rewards in restaurants, product purchases, and car rentals than among those just earning airline flsatisfaction, according to the J.D. Power 2017 Airline Loyalty Program Satisfaction Study.SM Overall satisfaction is considerably higher among program members earning rewards in restaurants, product purchases, and car rentals than among those just earning airline flSatisfaction Study.SM Overall satisfaction is considerably higher among program members earning rewards in restaurants, product purchases, and car rentals than among those just earning airline flsatisfaction is considerably higher among program members earning rewards in restaurants, product purchases, and car rentals than among those just earning airline flights alone.
Customers» overall satisfaction with their credit card issuers (802 on a 1,000 - point scale) has never ranked higher in the study's 11 - year history.
Overall customer satisfaction with homeowners insurers is 804 (on a 1,000 - point scale) and overall customer satisfaction with renters insurance companies is 825, each a 17 - point increase froOverall customer satisfaction with homeowners insurers is 804 (on a 1,000 - point scale) and overall customer satisfaction with renters insurance companies is 825, each a 17 - point increase frooverall customer satisfaction with renters insurance companies is 825, each a 17 - point increase from 2015.
The Home Insurance Study incorporates insights about customer digital preferences and trends along with information on how customer satisfaction impacts the profitability of an insurance company; how each service event in the relationship between a customer and their insurer impacts their overall perception of the company; and critical service standards that drive higher satisfaction.
The insurer was also rated «Among the best» overall by the 2014 J.D. Power Homeowners Insurance Study, which surveys existing policyholders on a number of customer satisfaction elements.
Customers rank Allstate 3 stars («about average») for overall satisfaction and 3 stars for timely payouts on J.D. Power.
They are currently unrated on JD Power and Associates overall customer satisfaction.
Improved in - flight Wi - Fi could give participating airlines a leg - up on the competition and likely boost overall customer satisfaction, especially if Internet service is made free or very cheap.
Initiates research campaigns to gain customer feedback on overall satisfaction and implements plans for improvement.
Increase in overall customer satisfaction, based on presentation and service, after becoming lead of department.
Ranked # 1 Overall two years in a row on HRO Today's Baker's Dozen Customer Satisfaction list of top screening providers, CareerBuilder Employment Screening is a leader in customer Customer Satisfaction list of top screening providers, CareerBuilder Employment Screening is a leader in customer customer service.
I have spent the last 4 years diligently taking orders and following up on them, handling portioning duties, serving food and beverage items, and ensuring overall patron satisfaction — without a single cause of complaint from either my peers or customers.
I have the demonstrated ability to perform customer - care responsibilities such as greeting clients, addressing their complaints, following up on calls and obtaining overall customers» satisfaction.
Senior Sales Engineer — Duties & Responsibilities Experienced manager with a background in telecommunications hardware and software Oversee product lifecycle including sales, configuration, installation, and customer support Design and implement staff development and recognition programs enhancing skills sets and morale Monitor team performance and streamline workflow to enhance overall efficiency Manage customer service operations for hardware and software related issues Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Consistently meet or exceed sales goals through effective team and project management tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and industry leaders Provide exceptional customer service resulting in client satisfaction and repeat business Represent company brand with poise, integrity, and positivity
The Atlanta Daily World (Atlanta, GA) 10/2001 — 07/2004 Office Manager • Collaborated with marketing manager to create positive marketing and promotional partnerships on a local and national level, including the integration and utilization of various media relationships • Supervised and directed classified sales department in the maintenance of existing clientele and generation of new customers, outlining departmental sales goals and tracking associate progress versus established benchmarks • Implemented numerous subscriber promotions and sales campaigns while targeting key newsstands to grow subscriber base and issue sales, supervising members of the circulation team to ensure distributor, vendor, and client satisfaction • Managed various accounting functions to promote accurate billing to advertisers, newsstands, subscribers, and distributors on a weekly and monthly basis • Assisted team with proofreading functions on production day in addition to critiques of the layout and design of classified pages, focusing on paid advertisement placement, content accuracy, and overall appeal • Coordinated Atlanta Daily World sponsorships with the Georgia Statewide Spelling Bee, the City of Atlanta Camp Best Friend paper program, and the organizations» 75th anniversary celebration • Oversaw the execution of critical office and operational functions
The study, based on a survey of 4,170 customers who bought or sold a home between March 2016 and April 2017, also found that overall satisfaction with real estate companies is higher among first - time buyers than with repeat buyers or sellers.
Overall customer satisfaction improves for a third consecutive year, averaging 771 (on a 1,000 - point scale) in 2013, up from 761 in 2012 and 747 in 2011.
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