If anything, I feel that in the past few years, we've been even more focused on improving client service and servicing a broader client group because of the benefits that have come with listing and investing in the more
operational areas of our business.
Ensured cost efficiency and profitability of
the operational areas of the business.
Academic credentials may be of lesser importance for customer - service roles than for jobs that require specific training or education, such as positions in other
operational areas of the business.
Not exact matches
Forward - looking statements may include, among others, statements concerning our projected adjusted income (loss) from operations outlook for 2018, on both a consolidated and segment basis; projected total revenue growth and global medical customer growth, each over year end 2017; projected growth beyond 2018; projected medical care and operating expense ratios and medical cost trends; our projected consolidated adjusted tax rate; future financial or operating performance, including our ability to deliver personalized and innovative solutions for our customers and clients; future growth,
business strategy, strategic or
operational initiatives; economic, regulatory or competitive environments, particularly with respect to the pace and extent
of change in these
areas; financing or capital deployment plans and amounts available for future deployment; our prospects for growth in the coming years; the proposed merger (the «Merger») with Express Scripts Holding Company («Express Scripts») and other statements regarding Cigna's future beliefs, expectations, plans, intentions, financial condition or performance.
Our
Business Continuity Plan addresses all areas affected by a business disruption of any type, including data backup and recovery; financial and operational assessments; alternative communications with clients, employees and regulators; alternate physical location of employees; critical supplier, contractor and bank impact; and regulatory re
Business Continuity Plan addresses all
areas affected by a
business disruption of any type, including data backup and recovery; financial and operational assessments; alternative communications with clients, employees and regulators; alternate physical location of employees; critical supplier, contractor and bank impact; and regulatory re
business disruption
of any type, including data backup and recovery; financial and
operational assessments; alternative communications with clients, employees and regulators; alternate physical location
of employees; critical supplier, contractor and bank impact; and regulatory reporting.
She currently operates her own consulting
business providing services to
business and non-profit clients in a number
of areas including
business and human resources planning account management, organizational reviews and
operational planning.
Despite a declining turnover as customers moved away from the premium products that had been its traditional
area of strength, Finsbury Food Group managed to deliver growth in key
areas, increase profitability and restructure the
business to achieve
operational efficiencies during the year ended July 3rd 2010.
The Australian Beverages Council provides a suite
of relevant member services that helps aid in informing members on present issues, offers technical and regulatory support, and provides opportunities for further professional development across major
operational areas of members»
businesses.
The success
of these CLOs will be measured in three core
areas; transforming the
business performance
of learners, creating learning experiences that engage learners and promote content consumption, and improving the
operational efficiency
of the department by cutting production and fulfillment costs.
The League offers
operational resources, thought leadership and best practices advice on a comprehensive array
of business services challenges and aims in
areas ranging from accounting and budgeting to I.T. Be sure you are logged into this website in order to access all members - only resources available.
Bank
of America Home Loans has announced that it will exit the reverse mortgage origination
business and move the unit's
operational resources into other critical
areas serving customers.
At one time there were a plethora
of businesses booming in these
areas, but now it's not uncommon to only see one or two
operational businesses in a town.
The experience
of over 12 years
of practice in the
business area of law and the client portfolio, including from European countries such as the Czech Republic, Slovakia, Belgium, etc., represent for us the foundation for
operational and quality legal services..
Nevertheless, the clearest shift since our last team report is a new willingness to bring in a handful
of senior
operational staff from
business services backgrounds in
areas like tech or procurement, or at least shift lawyers into senior
operational roles.
This includes assisting law firm leaders with
business strategy, primarily in the
areas of operational excellence and
business growth, and assisting in - house counsel manage preferred provider programs.
Prof. Conduct 123 (2001)(subject to the
operational structure and content described in the opinion, a lawyer may affiliate with an online legal services website); Nebraska Op. 07 - 05 (lawyer may participate in internet lawyer directory which identifies itself as a directory, disclaims being a referral service and only lists basic information about lawyers without recommending specific lawyers and charges a reasonable, flat annual advertising fee); New Jersey Committee on Attorney Advertising Op. 36 (2006)(lawyer may pay flat fee to internet marketing company for exclusive website listing for particular county in specific practice
area if listing includes prominent, unmistakable disclaimer stating the listings are paid advertisements and not endorsements or authorized referrals); North Carolina Op. 2004 - 1 (lawyer may participate in for - profit online service that is a hybrid referral service - legal directory, provided there is no fee - sharing with the service and communications are truthful); Oregon Op. 2007 - 180 (2007)(lawyer may pay nationwide internet referral service for listing if listing is not false or misleading and does not imply that the lawyer can represent clients outside jurisdictions
of the lawyer's license, fee is not based on number
of referrals, retained clients or revenue generated by listing and the service does not exercise discretion in matching clients with lawyers); Rhode Island 2005 - 01 (permitting website that enables lawyers to post information about their services and respond to anonymous requests for legal services in exchange for flat annual membership fee if website exercises no discretion over which requests lawyers may access); South Carolina 01 - 03 (lawyer may pay internet advertising service fee determined by the number
of «hits» that the service produces for the lawyer provided that the service does not steer
business to any particular lawyer and the payments are not based on whether user ultimately becomes a client); Texas Op. 573 (2006)(lawyer may participate in for - profit internet service that matches potential clients and lawyers if selection process is fully automated and performed by computers without the exercise
of human discretion); Virginia Advertising Op.
Areas of Expertise: * Strategic Planning and Implementation * Lead Identification & Capitalization * Cost Reduction and Avoidance * Marketing & Merchandising * Innovative Sales Techniques * Territory Sales Leadership *
Operational Management * New
Business Development * Field Audits & Analysis * Team Training & Mentorship
Areas of Expertise * Strategic Planning & Implementation * Corporate Finance & Accounting * Analytical, Quantitative & Modeling Skills * Operations Analysis & Process Redesign * Financial Research & Analysis * Financial Documentation & Reporting *
Operational & Capital Budgeting * Team Building & Leadership * Real Estate &
Business Valuation * Project Level Analysis
Process Engineering Managements
of Oil & Gas • plan and manage the field Operations, • optimize the profit and losses
of production, • Develop and grow oilfield services
business in the field
area, • Select, hire the
operational team, • Technical and maintenance Integrity
of the project.
Enhance the
operational procedure, systems and principles in the
areas of information flow and management,
business processes, enhanced management reporting and looks for opportunities to expand systems.
As Director
of Business Development and Marketing for March
of Dimes in the Quad City
area, I strategically directed all
operational budget creation, hired and trained all volunteers, and collaborated with Board
of Directors that promoted and sustained mission statement.
A fantastic opportunity for a professional, driven Recruitment Resourcer to join a market leading
business as part
of their internal recruitment team, supporting both
operational and head office
business areas with delivery
of a quality recruitment back... more
• Ascertained that effective support functions were in place to support the hotel's operations, including facilities management and supply chain and procurement • Created and implemented yearly measureable and achievable
business plans • Collated and analyzed revenue generation trends
of the hotel to identify critical
areas for revenue enhancement • Established financial reporting mechanisms to comply with the hotel standards • Oversaw the
operational stability and functionality
of the hotel, paying special attention to service delivery standards
• Qualified to direct all
operational aspects with special focus on client services, administration and human resources • Hands - on experience in assessing local markets to determine market conditions and identify present and future sales opportunities • Specialized courses in developing forecasts,
business plans and financial objectives to keep
business atop
of the competition • Particularly effective in proposing corrective actions by actively locating
areas of improvement
Served key role on Service Excellence Assessment teams; identified
areas of improvement and corrective action plans / metrics, and analyzed
business, technical, and
operational aspects
of service delivery
Executive Consultant in establishing a start - up health plan for all technical,
business and
operational and data management and information systems security
areas including member enrollment and eligibility, developing coverage, benefits and plan products including procedure and diagnosis codes, claims processing with rules definition, billing and premium, provider - physician and hospital contracting, credentialing, provider reimbursement methodologies, finance, revenue and payments, clinical care, medical management and authorizations and coverage guideline policies, broker / agent operations, EDI, IT Integration, IVR scripting, Microsoft SharePoint and C - Suite data management and reporting, and all Kentucky Dept
of Insurance product and benefit filings including SERFF and HIOS.
AREAS OF EXPERTISE Motivating employees
Business administration Resourceful
Operational procedures ACADEMIC QUALIFICATIONS University name - Degree details Study Dates College name - Qualifications Study Dates School name - Subjects / Grades Study Dates
AREAS OF EXPERTISE Effective Communication Strategic & Tactical Planning Budgeting & P&L Management Relationship Management Key Account Management Team Leadership Strategic Partnerships
Operational Management Training & Development
Business Development Contract Negotiations Cross-Group Collaborations Driving Revenue Growth Performance Improvement Coaching & Mentoring Sales Cycle Management Cost Saving CAREER HIGHLIGHTS * Op...
Areas of Expertise: Oil & Gas - Instrumentation & Control Engineering - Digital & Satellite Communications Shaping the future
of product development by bridging the gap between
operational needs and technical realities Equating higher - quality, cost - efficient products and services to
business growth and global competitiveness Ensuring smooth deployment
of new technologies Level - headed leader and big - picture thinker with broa...
Recruitment Resourcer - up to # 24,000 - Leeds - A fantastic opportunity for a professional, driven Recruitment Resourcer to join a market leading
business as part
of their internal recruitment team, supporting both
operational and head office
business areas with delivery
of a quality recruitment back office...
Areas of focus are Program Management,
Business Process Engineering, Client Management / Success,
Operational Effectiveness, Communications, and Technology.
Areas of Expertise *
Operational Excellence / Continuous Improvement * Executive Leadership *
Business Transformation * Change Management * Global
Business Analysis * Financial /
Operational Turnarounds * Revenue / Growth Optimization * Implementation Management * Strategy / Solution Development * Mergers & Acquisitions * P&L / Balance Sheet Management * Working Capital Improvement * Forecasting & Budgeting * Financial Planning & A...
Areas of Expertise Strategic Planning ~ Organizational and
Business Transformation ~ Contact Center Leadership ~ Field and Corporate
Operational Accountability ~
Business Operations ~ Multiple Global Site Leadership ~ P&L Management ~ BPO / KPO Solutioning Expertise ~ Technology Planning and Implementation
Operational Transformation and Innovation * Time Warner Cable - Through a joint design / development effort with Technical Ope...
Acquired extensive understanding
of business areas utilizing
Operational Audits and MAR process narratives, and collaborated with Management and division associates to develop and implement corporate goals.
Spa Director — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, executing spa and salon administration functions, overseeing sales and marketing operations, and implementing cutting - edge industry techniques and trends Collaborate in all phases
of strategic planning with other members
of management team, including product inventory control, marketing and sales strategies, product and service offerings, client service, event coordination, and
area competition Provide continuous assessment
of key markets, potential customers, and capital utilization, while furnishing oversight and guidance regarding policies and procedures, budgets and financial forecasts, and client experience considerations Perform needs - based and situational assessments
of policies and procedures to improve
operational efficiency, manage and reduce costs, promote both employee and client satisfaction, and deliver a luxurious experience to high - profile clientele Identify and utilize talent among team members with focused training efforts, targeted professional recruitment, continued supervision
of 40 staff, and the promotion
of a performance - based environment leveraging individual talents for group benefit Develop and supervise support staff to aid in effective sales, marketing, and service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion, including newsletter and article distribution Ensure effective execution
of all administrative, HR, and financial aspects
of business management, while analyzing and presenting important information to executive staff, stakeholders, and other relevant parties Address key client and management queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, referral generation, and the leveraging
of cross-sales opportunities Create and implement firm marketing and sales strategies while tracking performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge
of products, services, techniques, and relevant tools, while committing to continued advanced technical education with respect to complex spa, salon, and fitness concepts and studies Act as a liaison between clients, vendors, sales and support staff, and other management partners to facilitate information flow and drive
operational efficiency
Professional Experience Accenture (City, ST) Date — Date Lean Six Sigma (LSS) Consultant • Supported the United States Postal Service Continuous Improvement Office and Retail Service
Area • Led a ZIP - Forward project validating the accuracy
of POS originating Priority Mail data • Supported the United States Postal Service Finance Remediation and Compliance team • Directed ZIP - Forward project to define the
Business Reply Mailer process and identify revenue leakage • Created a strategic roadmap
of improvements for a new
operational and financial processes • Reduced the risk
of revenue loss and establish metrics for process analysis and benchmarking • Supported United States Postal Service Global Claims Accounting Services Group • Managed a ZIP - Forward Event to reduce claim backlog and overall adjudication process time • Improved mediation strategy and mitigation plan to assist in SOX certification • Provided coaching on LSS theories, methodologies, and tools to ZIP - Forward project team • Mentored a USPS employee to achieve Green Belt status
Passports and Consular Officer — Customer Service Duties & Responsibilities Deliver on - site support to all departments and coordinate all daily
business efforts through effective collaboration and communication with team members while providing and ensuring a high - quality customer service experience Track, file, and view important documents, applications, information and records on a daily basis, organizing and maintaining sensitive files in an efficient and organized manner Develop and employ a working knowledge
of related procedures, regulations and legal applications with respect to the administration
of organizational services Act as a liaison between all interested parties to ensure effective information flow, exceptional customer service, efficient operations administration and timely issue resolution Prepare various materials as well as manage all data and information with the utilization
of various software applications, including word processing, database and spreadsheet programs Collaborate in the execution
of various
operational aspects, including statistics management, information exports and backups, and regular records updates Support various reception functions, including acting as first point
of contact to guests as well as ensuring the placement
of accurate and up - to - date information related to services and fees throughout reception
area Address and resolve client queries and issues in a timely manner, researching all topics thoroughly for complete solutions Provide translation and interpretation services as needed to on - site and Australia - based staff in relation to complex consular matters, including official meetings and functions Maintain security
of and access to sensitive information, systems and other data Provide phone coverage as needed as well as manage various forms
of critical correspondence Assist mid - and senior - level management with various other duties as assigned to facilitate efficient administrative and
business operations