Sentences with phrase «operational issues including»

In relation to mining, Mr. Joyce has advised on greenfield and brownfield mine acquisition and development, joint venture structuring and regulatory compliance, and on mine operational issues including procurement, infrastructure development and mining projects.

Reports and audits regarding system events and other operational issues including frequency response and contingency reserve charts, reports on load shedding and other events, and operational studies.

She works with organizations on a variety of strategic and operational issues including strategic planning, business plan development, growth and expansion strategy, human capital and organizational design, performance improvement and sustainability, and grant development and implementation.

Her primary role at the Rader Group is Finance and Budgeting but she also works closely with all the schools in day to day operational issues including staffing, payroll, benefits, transportation, food service, and facilities.

Not exact matches

Risks associated with investing in Industrials include the possibility of a worsening in the global economy, acquisition integration risk, operational issues, failure to introduce to market new and innovative products, further weakening in the oil market, potential price wars due to any excesses industry capacity, and a sustained rise in the dollar relative to other currencies.

Another revamped item on the show menu: the introduction of new educational sessions, including «Building a Winning Team,» which addressed the issue of high staff turnover; «Increase Loyalty,» covering the use of marketing and social media to achieve a loyal customer base; «Operational Excellence,» which touched on automation and the use of AI, and «Hot Trends,» which included a whiskey sommelier demonstrating different ways to use whiskey in menu items and a tasting.

Key issues ASUU demands the federal government to address includes: Non Payment of Salaries; Non Payment of Earned Academic Allowances; Non release of operational License of NUPEMCO; Non Implementation of the provisions of the 2014 Pension Reform Act with respect to Retired Professors; Removal of the University Staff School from government funding; funds for the revitalization of Public Universities amongst others.

The inquiry will cover all issues raised by the sailors» capture, Mr Browne told MPs: «It will cover all operational aspects, including risk and threat assessment, strategic and operational planning, tactical decisions, rules of engagement, training, equipment, and resources.»

The eight specific issues under the purview of the Commission include organizational and operational planning within INEC; Transparency and making information of public interest available and accessible; Biometric identification of voters; Voter education, Voter Register and the enrolment of new registrants; and the issue of exclusion of aspirants by political parties on the basis of wealth.

«It is equally saddening to find operational issues and utterances including some gory pictures involving our personnel and equipment being circulated on social media.»

«The state government sees cultism as a serious security issue requiring urgent attention and has accordingly amended the State Cultism Law to prescribe stiffer penalties for convicts and those who aid and abet them, besides providing operational support to all security agencies in the state in their fight against all forms of criminalities, including cultism.»

«This innovative gas separation platform provides large surface areas while eliminating a number of operational issues, including corrosion, evaporative losses, and fouling,» said Ah - Hyung (Alissa) Park, the chair in applied climate science and associate professor of Earth and environmental engineering at Columbia University, who was not involved in the research.

The association, representing the nation's investor - owned utilities, said states would need more than the few years before 2020 to build the necessary natural gas pipelines and to resolve issues with gas - electric coordination, including differences in regulatory schemes, operational requirements and processes for building infrastructure.

Michigan's Department of Transportation must report to the state legislature by February 2016 the next steps to be taken in regulating autonomous and automated vehicles, including the issue of an «operational» license, which would allow such technologies on public roads.

Other events which can affect the prices of gold mining funds would be company - specific issues like operational problems or just the overall stock market — if the market goes down, all stocks go down, including gold stocks regardless of the price of gold.

The Business Oversight team is responsible for the line 1 Operational Risk Management across Global Markets including: implementation of the Operational Risk Framework, control monitoring and reporting, trade surveillance, advising and challenging on business risk issues.

Other downsides include the fact that due to their limited operational schedule, any operations issues could mean major delays as they can't just pop you on a flight an hour later.

As brief as it is (3 pages to be exact, or 5 pages if you count the Appendix), Copenhagen Accord is comprehensive in that it covers all the major issues (including forestry - Article 6 - as some media outlets have incorrectly claimed was dropped) and is * somewhat * operational immediately — once the parties declare their mitigation commitments by the end of January, they can proceed to implement them, while the $ 30 billion quick - start fund commences next year as well; other aspects such as transparency and the global climate fund will require further action from the Conference of Parties to proceed.

Those include: operational risks, and the associated concerns, uranium mining risks, financial and regulatory risks, unresolved waste management issues, nuclear weapon proliferation concerns, and adverse public opinion (robust evidence, high agreement).

As NSU explains, «This course provides hands - on experience for students on a number of key operational aspects of the practice of law, including the business foundation of successful law firm management; security and confidentiality of client information; marketing, public relations, advertising and social media; duties of technological competence under ABA «Ethics 20/20» amendments to the Model Rules of Professional Responsibility; predictive coding and other eDiscovery issues; client intake and case management; and issues related to the scope and composition of representation, including the unauthorized practice of law and unbundled legal services.»

We regularly advise clients on the full range of operational and strategic issues affecting healthcare providers, including for example navigating the NHS disciplinary / capability procedure Maintaining High Professional Standards (MHPS), advising Boards on the implementation of seven day services, Consultant Job planning, Doctors» banding claims and pay more generally, including national minimum wage compliance.

Advising on issues arising during the operational phase of a major hospital PFI project in the North of England including variations, calculation of availability payments, termination rights and benchmarking.

REITs can also face numerous operational issues, including contractual arrangements with leaseholders, property developers and managers, arrangements with lenders and underwriters, and any number of regulatory, municipal, and related issues.

Based in our Brisbane office, Keira advises energy and resources clients on strategic issues and operational requirements, including:

He handles retail bankruptcies throughout the United States, and advises commercial landlords in everyday operational matters including evictions, breach of lease issues, public access, and the Americans with Disabilities Act.

The Reserve Bank of India has so far issued three press releases — on December 5, 2017, February 1, 2017, and December 24, 2013 — cautioning «users, holders and traders of Virtual Currencies (VCs) including Bitcoins regarding the potential economic, financial, operational, legal, customer protection and security related risks associated in dealing with such VCs», and clarifying that «it has not given any licence / authorisation to any entity / company to operate such schemes or deal with Bitcoin or any VC».

The job responsibilities of a packaging mechanic include setting and labeling machines, troubleshooting, repairing, and maintaining packaging equipment, analyzing equipment operational issues, and providing corrective actions to solve issues.

Managed store operational issues, including store housekeeping, store administrative duties, physical inventories and price changes.

Live agent inbound and outbound contact centre services Responsibilities: • Day to day management of the recruitment department • To work closely with the operational management teams to identify all recruitment needs for the contact centre • Continuously source cost effective methods of recruitment and to maintain a healthy recruitment pipeline which matches the business needs • To drive direct recruitment channels for cost effective recruitment • To own and administer effective assessment centres for the recruitment of potential new starters • To compile starters list for all projects and ensure they are sent out accurately and on time and that the required HR paperwork is completed • Maintenance of the recruitment notice boards including generating posters and appropriate communications • Looking at different ways to attract and assess talent, such as organising and attending recruitment / assessment events • Producing weekly and monthly reports for senior management • Highlighting any recruitment issues or concerns to the operations team • Administering payroll and maintaining employee records • Administer and process timesheets weekly and monthly basis • Dealing with grievances and implementing disciplinary procedures • Interpreting and advising on employment law Person Specification: • At least 2 years in - house recruitment background within an outsourced contact centre • Interpersonal skills to form effective working relationships with people at all levels • The ability to influence, question & listen • Ability to work to tight deadlines and work well under pressure • Flexible, positive with a can do attitude • Excellent communication skills both written and spoken Working hours: Monday to Friday 9 - 6 pm Due to a very high number of applications we are unable to come back to every candidate with feedback.

Sample Director of Finance Resume Create Resume QUALIFICATIONS * Seventeen years experience in management and operational issues * Extensive knowledge in all areas of finance, including cash flow management, forecasting, and budgeting * Manage all regional operational metrics (chargeability, gross margins, revpac, etc.) * Created and implemented financial assurance program for current company related to global compliance audits -LSB-...] Continue Reading →

Performed monthly analysis of company KPIs, utilized to identify and resolve internal implications and surface operational compliance issues, including additional analysis of several exception reports used to detect and initiate internal cases.

Managed store revenue and all store operational issues, including cash handling, store housekeeping, store administrative duties, physical inventories, and price changes.

Ensure optimal performance of applications, investing and resolving operational issues via range of media channels, including phone, on - site and video.

Coordinate operational aspects of new hire orientation, including issuing building passes, conducting office tours, and ensuring a smooth transition for new team members into the organization

Best Buy, Durant, OK (6/2009 to Present) Inventory Specialist • Supervise receipt of materials from delivery vehicles and ensure that they match packing lists • Ascertain that security tags are applied to products and that they are moved to storage areas safely • Oversee merchandise packaging for shipment purposes and complete bills of lading for transfer purposes • Ascertain appropriate stocking of merchandise to ensure their safety • Maintain company ins - stock positions at acceptable levels by investigating overstocks and out of stock issues • Oversee on - hand counts and investigate any discrepancies such as negative counts • Develop and implement inventory control plans such as material management planning and project material procedures • Provide operational direction to personnel and perform material management functions including counting and inspection • Review purchase orders and provide procurement managers with assistance in purchasing equipment and materials • Prepare inventory control documents including reports and cycle count information

Skill Highlights Criminal justice Data analysis Public service Office administration Crime trends and patterns Team collaboration and leadership Education and Training University of North Georgia 2016Associate of Science: Criminal JusticeOakwood, GACriminal Justice TrainingFundamentals of Criminal Justiceâ $ cents Gained insight into criminal justice system, including history, philosophy, constitutional limitations, and processes used to achieve overall mission and goals.â $ cents Critically evaluated police, courts and corrections divisions, including contributions to criminal justice system and interrelationship.Fundamentals of Law Enforcementâ $ cents Analyzed and discussed historical and contemporary issues and concepts underlying American policing.â $ cents Examined characteristics and operational mission of federal, state, and local law enforcement agencies, including their impact on culture on society.Introduction to Social Problemsâ $ cents Investigated methods and theories used by sociologists to explore and define social natures such as culture, socialization, social organization, social institutions, and social stratification.â $ cents Evaluated problems of crime and social deviance, including sexual variance, substance abuse, physical and mental illness, crime and delinquency, and violence in society.

Specific responsibilities include: identifying potential operational gaps adversely impacting medical billing performance through the assessment of department metrics and trends, strengthening Central Billing Area relationships through proficient communication, and diplomatic resolution of any issues related to the revenue cycle between the Central Billing Area and assigned departments.

BANK OF AMERICA, Evanston, IL (11/2008 to 6/2012) Assistant Branch Manager • Assisted in bank strategy development and implementation • Managed budgets and allocated funds and ensured that each staff member is working according to his or her job description • Met with prospective clients to provide them with an overview of the bank's services in a bid to win their businesses • Assisted in handling complaints and bank - related issues such as financial discrepancies • Provided support in directing operational aspects of the back including human resources and client services

This includes, but is not limited to the delegation of duties to office staff as assigned, management of operational issues, assurance that staff adhere to clinic quality, regulatory, billing, and customer service standards, and the provision of staff duties.

Responsibilities included but not limited to: Scheduling, staffing, recruiting, hiring and separation of employees; cash handling / management; banking and deposits; Retail inventory management, quarterly inventory for all retail and shop supplies; use of a POS system to record all sales information and cash transactions; Operational and statistical reports, closeout of daily transactions, reporting of daily / weekly statistics to area supervisor; Goal setting for store and staff members; Pre & post training for new employees having completed introductory educational training for company; Duties typical to that of a barber / hairdresser with emphasis on customer service & satisfaction; Resolution of customer service issues in a tactful, professional manner; Use of a multi-line phone in a busy, fast - paced environment; Keeping staff motivated to succeed as individuals as well as a team.

Brand Marketing and Promotional Design — Selected Duties and Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, while developing brand promotion strategies through the tactical assessment and analysis of target markets, clients, and consumers Manage all aspects of publication and promotional media design, including content development, pre-promotional material utilization, budgetary considerations, and deadline adherence Monitor all campaigns from initiation to completion, executing changes and modifications as needed to ensure program success Provide guidance and leadership with respect to marketing campaign strategy development, benchmarking, implementation, post-execution analysis, theme development, and process optimization Measure the success of marketing initiatives using data and related key metrics, ROI considerations, and related data, ensuring the maximization of competitive abilities while providing regular and ad - hoc reporting to both and clients Partner with advertising operations and other teams as needed to troubleshoot delivery issues and optimize campaign performance within the limits of available material and resource inventories as well as related logistical concerns Utilize talent among team with focused collaboration and the promotion of a performance - based environment leveraging individual talents for group benefit, soliciting creative materials from internal teams and external agencies per established specifications Screen and test submitted materials to ensure compliance with technical considerations and client specifications Address key client queries and resolve them in an expedited manner while communicating status updates across all teams, promoting sustained revenue growth through client retention, relationship development, and program success Meet and exceed all marketing targets while tracking progress versus established internal and external industry benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of products, services, and the respective marketplace, including pricing and regulatory trends, client requirements, competitor strategies, and product growth Act as a liaison between clients, vendors, sales and support staff, and executive management to ensure client satisfaction, timely implementation, and operational efficiency

Emergency / Project Coordination — Duties & Responsibilities Coordinate all logistical and organizational aspects of emergency response activities, including personnel, procedural execution, equipment deployment, and situational assessments Interact with individuals and victims in a professional manner to ease the experience, educate the public, and promote the development of quality support relationships within the local and regional community Act as a liaison between staff members, management, and other parties to maintain a high - quality collaborative relationships, driving program success and sustainability while ensuring rapid response to crisis Present relevant information and instruction to both staff members during training and victims during crisis, providing thorough explanation an demonstration to allow individuals to grasp important concepts Managed and supervise staff in a manner which drives efficiency, promotes safety, and utilizes each individual to the highest capacity Perform needs - based issue and situational assessments to improve operational efficiency, manage expenses, and ensure critical execution during difficult and complex emergency situations Support other members of the leadership team to facilitate efficient logistical and organizational operations, performing important administrative tasks and analytical assignments Maintain a strong technical knowledge of and passion for emergency management techniques, appropriate policies and procedures, response methods, and other relevant information Address important queries from all sources, resolving them in an expedited and complete manner

Executive Management Duties & Responsibilities Provide effective solutions to complex issues such as cost budgeting, pricing strategies, vendor negotiations, revenue projections, purchasing and sales negotiations, business development tactics and industry competition Identify and develop talent among team members with targeted recruitment, focused training efforts and the promotion of a performance - based work environment that leverages individual talents for group benefit Utilize needs - and situation - based assessments to manage costs and capital outlays and determine potential ROI Participate heavily in all marketing, branding, public relations and communications activities Develop leadership team and support staff to aid in efficient business operations, sales and marketing functions, and client service execution, delegating important tasks and assignments while monitoring for effective resolution Lead through example with consistent work ethic, attitude, and professionalism, while performing sales presentations, overseeing market operation and business development, creating new revenue channels and managing key vendor and client relationships Collaborate in all phases of strategic planning with senior - level management, while furnishing oversight and guidance regarding effective acquisition strategies, pricing, market trends, and operational structures Assess and expand key markets and potential business ventures while ensuring operational efficiency and solid execution of corporate mission Create and implement marketing and sales strategies while tracking progress versus established internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of the products, services and respective marketplace, including pricing and regulatory trends, competitor strategies, general economic conditions and other business metrics Act as a liaison between staff, clients, and other management members to resolve issues in a timely manner

The Atlanta Daily World (Atlanta, GA) 10/2001 — 07/2004 Office Manager • Collaborated with marketing manager to create positive marketing and promotional partnerships on a local and national level, including the integration and utilization of various media relationships • Supervised and directed classified sales department in the maintenance of existing clientele and generation of new customers, outlining departmental sales goals and tracking associate progress versus established benchmarks • Implemented numerous subscriber promotions and sales campaigns while targeting key newsstands to grow subscriber base and issue sales, supervising members of the circulation team to ensure distributor, vendor, and client satisfaction • Managed various accounting functions to promote accurate billing to advertisers, newsstands, subscribers, and distributors on a weekly and monthly basis • Assisted team with proofreading functions on production day in addition to critiques of the layout and design of classified pages, focusing on paid advertisement placement, content accuracy, and overall appeal • Coordinated Atlanta Daily World sponsorships with the Georgia Statewide Spelling Bee, the City of Atlanta Camp Best Friend paper program, and the organizations» 75th anniversary celebration • Oversaw the execution of critical office and operational functions

Non-Profit Program and Operations Coordinator — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, while executing various program administration functions, overseeing operations and ensuring both efficient organizational communications and processes Collaborate in all phases of strategic planning with other members of management team, including program mission, marketing and public relations, vendor and volunteer management, member services and systems implementation Demonstrate leadership with respect to program direction, fundraising strategies and project management Provide continuous assessment of key considerations, potential issues, and the utilization of available resources, while furnishing oversight and guidance regarding effective donor recruitment and recognition strategies Perform needs - based and situational assessments of policies and procedures to evaluate program effectiveness, improve operational efficiency, manage and reduce costs, and promote both staff and member satisfaction Utilize talent among team members with focused training efforts, effective collaboration and the promotion of a performance - based work environment that leverages individual talents for group benefit Employ support staff to aid in effective marketing, relations, administration and program operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Facilitate the effective execution of all related administrative and financial aspects of non-profit management, while analyzing and presenting important information to executives, stakeholders and other relevant parties Ensure the organization and maintenance of relevant information in confidential, secure, and efficient manner as well as adherence to all stated laws, statutes, policies, procedures and guidelines with application in the non-profit arena Support the creation and implementation of organizational marketing and operations strategies while tracking performance versus internal and external benchmarks, focusing on both program growth as well as cost management Develop and maintain a strong working knowledge of related products, services, techniques and relevant tools

Event Planning and Entertainment Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, performing event administration functions, overseeing client management operations and ensuring both efficient organizational communications and processes Collaborate in all phases of strategic planning with other members of management team and third - party vendors, including resource management, logistics, contract negotiations, marketing and public relations, issue resolution and client services Demonstrate leadership with respect to event direction, artist and talent development, and strategic marketing campaigns Provide continuous assessment of key considerations, potential issues, and resources utilization, while furnishing oversight and guidance regarding effective policies and procedures, process management and participation trends Perform needs - based and situational assessments of policies and procedures, utilizing several tools, to evaluate event effectiveness, improve operational efficiency, manage and reduce costs, and promote both employee and client satisfaction Identify and utilize talent among team members with focused training efforts, targeted professional recruitment, and the promotion of a performance - based work environment that leverages individual talents for group benefit Develop and supervise support staff to aid in effective marketing, relations, administration, and event operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Promote the effective execution of all administrative and financial aspects of event and client management, while analyzing and presenting important information to executive staff, client representatives, stakeholders, and other relevant parties Address key client and management queries and resolve them in an expedited manner, promoting sustained client growth through retention, word - of - mouth marketing and the attainment of talent engagements Create and implement client marketing and operational strategies while tracking performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of related products, services, techniques and relevant tools

The Chasm Group, LLC and Chasm Institute, LLC (San Bruno, CA) 1997 — 2008 Business Operations Manager • Managed all daily operational tasks for leading multi-million dollar high - tech market strategy consultancy, while providing executive administration to C - level executives and venture capital partners • Developed and managed the firm's annual budget, proposing and implementing expense cuts, producing monthly reports and financial statements, and coordinating with CPA firm for accurate and timely filings • Oversaw all client relationship management efforts while cultivating new business efforts from concept to implementation, providing high - quality service in sales efforts while utilizing new lead tracking system • Negotiated and managed all contracts, stock grants, and financing arrangements, working closely with outside counsel to draft legal documents and resolve LLC - and proprietary - related issues • Led three office space build - outs and two office relocations, managing all aspects of each process under aggressive timeline and budget expectations • Reduced firm telecom expenses by 22 % by streamlining IT objectives, including migration to VOIP phone system, software / hardware purchases, domain renewals, and outsourced technical support • Directed all phases of staff recruitment while creating and implementing all HR policies and programs, including comprehensive employee benefits plans • Supervised multiple administrative staff members, conducted performance appraisals and wage / salary surveys in comparison to incentive program guidelines, and maintained HR files in accordance with legal mandates • Produced all out - going client invoices in an accurate and timely fashion to increase, cash flow and reduce aging receivables, providing consistent attention to overhead costs and vendor arrangements • Administered all company insurance policies, including E&O, general liability, bonds, partner life and disability, conducting annual benefits reviews and employee / company insurance audits • Obtained necessary certificates for consulting contracts while processing federal, state, and local business reporting requirements to maintain licenses and incorporation status • Directed all marketing efforts and oversaw logistical aspects of national educational workshop series, utilizing sponsorship arrangements to offset production costs • Transformed «brochure» website into a dynamic tool to better illustrate company opportunities through relevant case studies, as well as maintaining all other promotional media, including press kits and video Association of California School Administrators (Burlingame, CA) 1993 — 1997 Issues and Planning Committee Coordinator • Executed all phases of event planning and implementation for a membership - driven organization including 23 state committees, 5 task forces, 6 strategic planning conferences, and a conference of 1,500 attendees • Focused on facility evaluations, bid requests, site visits, contract negotiations, and all pre - and post-conference planning processes • Produced statistical and financial reports, including budget projections and cost monitoring for developmental training efforts • Oversaw all participant - level responsibilities, including inquiries, eligibility, registration, correspondence, and billing statements • Managed all legal professional standards calls for Northern California regions, including the processing of attorney authorizations, the preparation of legal assistance letters, and liens on cause of action • Served as second point of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive administrative support for Executive Director, Committee Chairs, and the State Superintendent of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report geneissues • Led three office space build - outs and two office relocations, managing all aspects of each process under aggressive timeline and budget expectations • Reduced firm telecom expenses by 22 % by streamlining IT objectives, including migration to VOIP phone system, software / hardware purchases, domain renewals, and outsourced technical support • Directed all phases of staff recruitment while creating and implementing all HR policies and programs, including comprehensive employee benefits plans • Supervised multiple administrative staff members, conducted performance appraisals and wage / salary surveys in comparison to incentive program guidelines, and maintained HR files in accordance with legal mandates • Produced all out - going client invoices in an accurate and timely fashion to increase, cash flow and reduce aging receivables, providing consistent attention to overhead costs and vendor arrangements • Administered all company insurance policies, including E&O, general liability, bonds, partner life and disability, conducting annual benefits reviews and employee / company insurance audits • Obtained necessary certificates for consulting contracts while processing federal, state, and local business reporting requirements to maintain licenses and incorporation status • Directed all marketing efforts and oversaw logistical aspects of national educational workshop series, utilizing sponsorship arrangements to offset production costs • Transformed «brochure» website into a dynamic tool to better illustrate company opportunities through relevant case studies, as well as maintaining all other promotional media, including press kits and video Association of California School Administrators (Burlingame, CA) 1993 — 1997 Issues and Planning Committee Coordinator • Executed all phases of event planning and implementation for a membership - driven organization including 23 state committees, 5 task forces, 6 strategic planning conferences, and a conference of 1,500 attendees • Focused on facility evaluations, bid requests, site visits, contract negotiations, and all pre - and post-conference planning processes • Produced statistical and financial reports, including budget projections and cost monitoring for developmental training efforts • Oversaw all participant - level responsibilities, including inquiries, eligibility, registration, correspondence, and billing statements • Managed all legal professional standards calls for Northern California regions, including the processing of attorney authorizations, the preparation of legal assistance letters, and liens on cause of action • Served as second point of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive administrative support for Executive Director, Committee Chairs, and the State Superintendent of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report geneIssues and Planning Committee Coordinator • Executed all phases of event planning and implementation for a membership - driven organization including 23 state committees, 5 task forces, 6 strategic planning conferences, and a conference of 1,500 attendees • Focused on facility evaluations, bid requests, site visits, contract negotiations, and all pre - and post-conference planning processes • Produced statistical and financial reports, including budget projections and cost monitoring for developmental training efforts • Oversaw all participant - level responsibilities, including inquiries, eligibility, registration, correspondence, and billing statements • Managed all legal professional standards calls for Northern California regions, including the processing of attorney authorizations, the preparation of legal assistance letters, and liens on cause of action • Served as second point of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive administrative support for Executive Director, Committee Chairs, and the State Superintendent of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report generation

Regional Restaurant Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, supervising the facilitation of food sales, overseeing restaurant operations and promoting a high - quality, memorable customer dining experience Participate in all phases of strategic store - level planning with other management professionals, including local staffing, service - related concerns, inventory control, merchandising, sales and revenue projections, and local competition Employ various strategies to manage and reduce food, beverage and labor expenses Supervise all store opening and closing functions, including the acquisition and sale of all equipment, state and county inspections, general contractor relations, hiring and terminations, and financial data transmission Perform continuous assessment of all operational aspects while furnishing oversight and guidance regarding the effective application and execution of critical internal policies and procedures to standardize restaurant offering across markets Meet and exceed customer satisfaction benchmarks while tracking progress versus established branch and corporate guidelines Identify and utilize talent among team members with focused training efforts, targeted professional hiring, job fair management and the promotion of a performance - based work environment that leverages individual talents for group benefit Provide relevant administration and oversight with respect to all HR - related functions, including payroll and compliance tasks Oversee the management of daily, weekly and monthly food and supply inventories, in addition to alcohol products, while holding responsibility for the development of weekly P&L statements and internal store audit execution Address local management and staff queries and resolve them in an expedited manner, promoting sustained revenue growth through relationship development and the leveraging of both talent and resources at all locations Collaborate and communicate effectively with all store personnel as well as with members of corporate management Execute all marketing and sales strategies while tracking progress versus established internal and external industry benchmarks, focusing on both revenue generation, customer acquisition and brand loyalty development Maintain a strong working knowledge of product and services as well as related industry considerations, including pricing and regulatory trends, service - related issues and local competitor operations

Project Manager / Compliance Officer — Duties & Responsibilities Oversee daily operational aspects of a fast paced, high intensity financial institution Recruit, train, and direct staffs ensuring they understand the brand and adhere to company policies and procedures Manage compliance with regulatory authorities including the SEC, NYSE, and NASD Analyze financial information and present reports to external regulators and internal management Determine compliance issue severity and escalate to senior compliance officer as needed Conduct internal compliance investigations coordinating efforts between various support services Track and maintain detailed records of all compliance inquiries Direct and contribute to special company projects as needed Responsible for the «I Have a Dream Summer Intern Program» ensuring effective talent recruitment Utilize technical expertise while serving as liaison to technology department Assist with database and hardware management, software training, and computer troubleshooting Aid accounting with budgets, accounts payable / receivable, invoice payment, and vendor negotiations Interact with Board of Directors, Chief Executive Officer, and other key figures on a daily basis Partner with various company lines to assess client interests, market trends, and potential sales opportunities Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Provide administrative support including travel arrangements, scheduling, data entry, and other tasks as needed Represent company brand with poise, integrity, and positivity

Professional Duties & Responsibilities Managed all aspects of branch location including personnel and daily operations Oversaw employee hiring, training, performance reviews, compensation, and termination Interfaced with business, insurance, and investment partners to provide holistic client service Analyzed local, niche, and national markets to identify potential sales opportunities for clients Generated significant revenue through successful leveraging of bank products and services Built long - term relationships with key industry contacts to expand company reach and sales Conducted Management Self Assessments, audits, and compliance activities Monitored adherence to legal and corporate procedures protecting company and client assets Resolved escalated customer service issues promptly, professionally, and effectively Implemented measures to significantly increase operational efficacy and efficiency Identified and developed high potential employees increasing their value to the company Designed and implemented employee recognition program elevating corporate morale Performed teller services including cash handling and bank vault oversight Tracked sales referrals guaranteeing observance of proper procedures and policies Reviewed ledgers, branch audit logs, and closeout, balance, and M&D reports Provided excellent customer service resulting in client satisfaction and repeat business