Capital One doesn't have a dedicated phone line for Capital One credit card reconsideration requests, but you may have luck contacting one of
the other customer service lines.
Not exact matches
Live answering
services practice exceptional
customer service every day to cultivate relationships with clients and anyone else on the
other end of the phone
line.
Such risks, uncertainties and
other factors include, without limitation: (1) the effect of economic conditions in the industries and markets in which United Technologies and Rockwell Collins operate in the U.S. and globally and any changes therein, including financial market conditions, fluctuations in commodity prices, interest rates and foreign currency exchange rates, levels of end market demand in construction and in both the commercial and defense segments of the aerospace industry, levels of air travel, financial condition of commercial airlines, the impact of weather conditions and natural disasters and the financial condition of our
customers and suppliers; (2) challenges in the development, production, delivery, support, performance and realization of the anticipated benefits of advanced technologies and new products and
services; (3) the scope, nature, impact or timing of acquisition and divestiture or restructuring activity, including the pending acquisition of Rockwell Collins, including among
other things integration of acquired businesses into United Technologies» existing businesses and realization of synergies and opportunities for growth and innovation; (4) future timing and levels of indebtedness, including indebtedness expected to be incurred by United Technologies in connection with the pending Rockwell Collins acquisition, and capital spending and research and development spending, including in connection with the pending Rockwell Collins acquisition; (5) future availability of credit and factors that may affect such availability, including credit market conditions and our capital structure; (6) the timing and scope of future repurchases of United Technologies» common stock, which may be suspended at any time due to various factors, including market conditions and the level of
other investing activities and uses of cash, including in connection with the proposed acquisition of Rockwell; (7) delays and disruption in delivery of materials and
services from suppliers; (8) company and
customer - directed cost reduction efforts and restructuring costs and savings and
other consequences thereof; (9) new business and investment opportunities; (10) our ability to realize the intended benefits of organizational changes; (11) the anticipated benefits of diversification and balance of operations across product
lines, regions and industries; (12) the outcome of legal proceedings, investigations and
other contingencies; (13) pension plan assumptions and future contributions; (14) the impact of the negotiation of collective bargaining agreements and labor disputes; (15) the effect of changes in political conditions in the U.S. and
other countries in which United Technologies and Rockwell Collins operate, including the effect of changes in U.S. trade policies or the U.K.'s pending withdrawal from the EU, on general market conditions, global trade policies and currency exchange rates in the near term and beyond; (16) the effect of changes in tax (including U.S. tax reform enacted on December 22, 2017, which is commonly referred to as the Tax Cuts and Jobs Act of 2017), environmental, regulatory (including among
other things import / export) and
other laws and regulations in the U.S. and
other countries in which United Technologies and Rockwell Collins operate; (17) the ability of United Technologies and Rockwell Collins to receive the required regulatory approvals (and the risk that such approvals may result in the imposition of conditions that could adversely affect the combined company or the expected benefits of the merger) and to satisfy the
other conditions to the closing of the pending acquisition on a timely basis or at all; (18) the occurrence of events that may give rise to a right of one or both of United Technologies or Rockwell Collins to terminate the merger agreement, including in circumstances that might require Rockwell Collins to pay a termination fee of $ 695 million to United Technologies or $ 50 million of expense reimbursement; (19) negative effects of the announcement or the completion of the merger on the market price of United Technologies» and / or Rockwell Collins» common stock and / or on their respective financial performance; (20) risks related to Rockwell Collins and United Technologies being restricted in their operation of their businesses while the merger agreement is in effect; (21) risks relating to the value of the United Technologies» shares to be issued in connection with the pending Rockwell acquisition, significant merger costs and / or unknown liabilities; (22) risks associated with third party contracts containing consent and / or
other provisions that may be triggered by the Rockwell merger agreement; (23) risks associated with merger - related litigation or appraisal proceedings; and (24) the ability of United Technologies and Rockwell Collins, or the combined company, to retain and hire key personnel.
Customer loyalty measures something more than satisfaction — it measures whether someone is willing to put their name on the
line and recommend your product or
service to
others or if they are willing to stick with your product /
service in spite of an occasional poor experience.
The crux of the company's «personalized human voice solutions» offering is a sophisticated splice - and - dice digital audio technology that allows companies to precisely tailor both their inbound and outbound
customer service messages to the person at the
other end of the
line.
ThermalRite — with its strength as a maker of foodservice, institutional and specification
lines of refrigerated walk - ins and
other cold food equipment — has combined with
other premier brands, available now from Everidge with our best - in - the - business
customer service guarantees.
By 8:36 am, Gov. Andrew Cuomo's Metropolitan Transportation Authority was advising
customers, on Twitter, that B train
service was suspended, D trains were rerouted onto
other lines, N, R and Q trains were running with delays, all thanks to a «loss of power affecting signals at DeKalb Av.»
Currently, the Buffalo Southern
services a major concrete plant, a fertilizer plant and a propane operation, along with
other customers along the
line from South Buffalo to Gowanda.
Explaining its motive in a statement Thursday, the Bank said, «the initiative to further expand and extend Saturday banking
services to
other areas is in
line with GCB Bank's desire to satisfy
customers especially those who are unable to perform their banking transactions on weekdays.»
For example, if corporate is emphasizing cutting costs and your training addresses how to improve
customer service, do some research into how improved
customer service might result in increased sales, fewer returns, expanded markets, or
other results that positively affect the bottom
line.
The
customer service was great, I have to say the salesman was great and patient, I purchase a sub that day, I got it home and after looking at the ca... r next day and the car much dirtier then I thought, I had mentioned to the salesman the car was dirty, he stated they do not clean them until they r sold, after I purchased the sub he stated they would clean it now, well it came back it did not look any better at that point I was not happy with the sub, took it home next day brought it back, since they have five day return, we found another sub on
line and had it brought in, It looked great and clean, I BOUGHT it now very happy, the cars at
other location or have the car brought in, cars at Easton for what ever reason r dirty the clean up guy there sucks at there job, but Dan the salesman was great
Criteria used: Credit needed, tools to track credit score, ability to improve credit
line, rewards rate, rewards categories, sign - up bonuses, redemption options, promotional 0 % APR periods, annual fee,
other rates and fees, extra features and benefits,
customer service, ease of application
Criteria used: Credit needed, rewards rates, rewards categories, sign - up bonuses, redemptions,
customer service, ability to move credit
line, credit score tracking, annual fee,
other rates and fees, application process,
other benefits and features
It's called Lyft
Line, and it differs from the regular
service in that it helps you hitch a ride with
other customers headed in the same direction so you can lower your cost even further.
Another BofA screw - up: just got a letter that they reduced my 11k to 5.5 k
line, and after calling
customer service and speaking with senior credit analyst — she decided to reduce my
OTHER -LRB-!)
I have had to call 4 - 6 times / month only to have the «
customer service» people on the
other end of the
line tell me varying details about my loans.
Customer Service: Email: [email protected] and 24/7 online chat + phone
line Support Languages: English, Russian, Turkish, German, Spanish, Portuguese, Chinese, Swedish, Korean, French, Italian, Arabic, Hindi Trading Options: High / Low, 60 second and
others Assets: Currency Pairs, Stocks, Indices, Commodities Early close: Yes Expiry Times: 60 second, 2minutes, 5minutes, 15 minutes, 1 hour and End of Day Deposits and Withdrawals: Credit Card, Wire Transfer, Skrill, Neteller, Boleto, Qiwi, WebMoney, iDeal, Fasapay, Sofort Withdrawal Time: 1 working day Demo account: Yes, free of charge, no time limit Number of assets: 500 + Trading Platform: Web - browser, standalone app
Other benefits include complimentary alcoholic beverages during your flight, an expedited security
line, early boarding, and a dedicated
customer service line.
Criteria used: Annual fee, regular APR, promotional APR (if any),
other rates and fees, credit needed, ease of application process, rewards rates, rewards categories, redemption options, ability to improve credit
line, tools to track credit score,
customer service, security,
other features and benefits
Criteria used: Credit needed, tools to track credit score, ability to improve credit
line, rewards rate, rewards categories, sign - up bonuses, redemption options, promotional 0 % APR periods, annual fee,
other rates and fees, extra features and benefits,
customer service, ease of application
Applies only to the qualified Mosaic member and may not be transferred); 6) An additional three (3) Points per dollar spent on their individual JetBlue flight; 7) A dedicated
customer service line; and 8) Change and cancellation fees will be waived for Mosaics and
others on their itinerary.
Recognized for its outstanding
customer service, CSA Travel Protection won Bronze awards forCustomer Service Department of the Year and Front - Line Customer Service Team of the Year, both in the All Other Industries category; as well as Customer Service Training Team of the Year for the Financial Services and Insurance c
customer service, CSA Travel Protection won Bronze awards forCustomer Service Department of the Year and Front - Line Customer Service Team of the Year, both in the All Other Industries category; as well as Customer Service Training Team of the Year for the Financial Services and Insurance ca
service, CSA Travel Protection won Bronze awards forCustomer
Service Department of the Year and Front - Line Customer Service Team of the Year, both in the All Other Industries category; as well as Customer Service Training Team of the Year for the Financial Services and Insurance ca
Service Department of the Year and Front -
Line Customer Service Team of the Year, both in the All Other Industries category; as well as Customer Service Training Team of the Year for the Financial Services and Insurance c
Customer Service Team of the Year, both in the All Other Industries category; as well as Customer Service Training Team of the Year for the Financial Services and Insurance ca
Service Team of the Year, both in the All
Other Industries category; as well as
Customer Service Training Team of the Year for the Financial Services and Insurance c
Customer Service Training Team of the Year for the Financial Services and Insurance ca
Service Training Team of the Year for the Financial
Services and Insurance category.
It isn't clear what
other perks come with the status, but rumors of Porsche airport transfers and dedicated
customer service lines abound.
Typically you'll need to speak to a retention specialist at AMEX, not the front
line customer service rep.. On the
other hand, with Chase's own cards such as the Sapphire Preferred and Ink Business Cards, you'll speak to the front
line representative for retention.
«Those firms that don't think along those
lines and provide those different
services to their
customers, I think, will definitely be superseded by innovative solutions that
other firms are providing.»
Legal Resources, a group legal
services provider, won a silver award in the «all
other industries» division of the front -
line customer service team of the year category.
But like any
other business, in order to effectively
service customers and build a successful organization, the experts in each
line of work must handle these specialized functions.
The action covers thousands of current and former non-management, non-unionized employees of CIBC in Canada who are or were tellers or
other front -
line customer service employees (limited to personal bankers, commercial bankers and account executives) working at CIBC retail branch offices across Canada.
Since the beginning, Indiana defensive driving has beat out
other schools with our top - of - the -
line curriculum and outstanding
customer service.
However, I encourage you to call our
customer service line at 1.800.284.8300, and one of our
customer service representatives will gladly provide you with full details on the reasoning behind the outcome of your case, walk you through the benefits of
other packages that we offer, and answer any
other questions you may have.
Recognized for its outstanding
customer service, CSA Travel Protection won Bronze awards forCustomer Service Department of the Year and Front - Line Customer Service Team of the Year, both in the All Other Industries category; as well as Customer Service Training Team of the Year for the Financial Services and Insurance c
customer service, CSA Travel Protection won Bronze awards forCustomer Service Department of the Year and Front - Line Customer Service Team of the Year, both in the All Other Industries category; as well as Customer Service Training Team of the Year for the Financial Services and Insurance ca
service, CSA Travel Protection won Bronze awards forCustomer
Service Department of the Year and Front - Line Customer Service Team of the Year, both in the All Other Industries category; as well as Customer Service Training Team of the Year for the Financial Services and Insurance ca
Service Department of the Year and Front -
Line Customer Service Team of the Year, both in the All Other Industries category; as well as Customer Service Training Team of the Year for the Financial Services and Insurance c
Customer Service Team of the Year, both in the All Other Industries category; as well as Customer Service Training Team of the Year for the Financial Services and Insurance ca
Service Team of the Year, both in the All
Other Industries category; as well as
Customer Service Training Team of the Year for the Financial Services and Insurance c
Customer Service Training Team of the Year for the Financial Services and Insurance ca
Service Training Team of the Year for the Financial
Services and Insurance category.
The goal on the
other end of the phone
line may be a sale and a new
customer, not optimal
service.
Serve as last
line of
customer service, handling escalated issues with guests, clients, vendors or
other contractors.
Common job assets listed on a Production
Line Leader example resume are leadership, production expertise, organization, problem solving orientation,
customer service, and the ability to motivate
others.
Additional responsibilities of the Lead
Customer Service Representative include: • Initiating conversations with customers to uncover their needs and referring them to the appropriate business partners to meet personal and financial center referral and sales goals • Personally maintaining a balancing record, finding and correcting errors and asking for help in this process as needed • Handling customer issues with professionalism and seamlessly directing complex issues to management staff • Training and developing new and current Customer Service Representatives and identifying other Customer Service Representatives who are capable of training new staff members • Monitoring operations behind the Customer Service Representative line, delegating work and taking issues to the Customer Service Manager as needed • Acting as the contact person for financial center personnel in regards to Customer Service Representative activity, answering questions and helping management to keep Customer Service Representatives up - to - date on all changes • Maintaining up - to - date knowledge of financial center policies, procedures, products and
Customer Service Representative include: • Initiating conversations with
customers to uncover their needs and referring them to the appropriate business partners to meet personal and financial center referral and sales goals • Personally maintaining a balancing record, finding and correcting errors and asking for help in this process as needed • Handling
customer issues with professionalism and seamlessly directing complex issues to management staff • Training and developing new and current Customer Service Representatives and identifying other Customer Service Representatives who are capable of training new staff members • Monitoring operations behind the Customer Service Representative line, delegating work and taking issues to the Customer Service Manager as needed • Acting as the contact person for financial center personnel in regards to Customer Service Representative activity, answering questions and helping management to keep Customer Service Representatives up - to - date on all changes • Maintaining up - to - date knowledge of financial center policies, procedures, products and
customer issues with professionalism and seamlessly directing complex issues to management staff • Training and developing new and current
Customer Service Representatives and identifying other Customer Service Representatives who are capable of training new staff members • Monitoring operations behind the Customer Service Representative line, delegating work and taking issues to the Customer Service Manager as needed • Acting as the contact person for financial center personnel in regards to Customer Service Representative activity, answering questions and helping management to keep Customer Service Representatives up - to - date on all changes • Maintaining up - to - date knowledge of financial center policies, procedures, products and
Customer Service Representatives and identifying
other Customer Service Representatives who are capable of training new staff members • Monitoring operations behind the Customer Service Representative line, delegating work and taking issues to the Customer Service Manager as needed • Acting as the contact person for financial center personnel in regards to Customer Service Representative activity, answering questions and helping management to keep Customer Service Representatives up - to - date on all changes • Maintaining up - to - date knowledge of financial center policies, procedures, products and
Customer Service Representatives who are capable of training new staff members • Monitoring operations behind the
Customer Service Representative line, delegating work and taking issues to the Customer Service Manager as needed • Acting as the contact person for financial center personnel in regards to Customer Service Representative activity, answering questions and helping management to keep Customer Service Representatives up - to - date on all changes • Maintaining up - to - date knowledge of financial center policies, procedures, products and
Customer Service Representative
line, delegating work and taking issues to the
Customer Service Manager as needed • Acting as the contact person for financial center personnel in regards to Customer Service Representative activity, answering questions and helping management to keep Customer Service Representatives up - to - date on all changes • Maintaining up - to - date knowledge of financial center policies, procedures, products and
Customer Service Manager as needed • Acting as the contact person for financial center personnel in regards to
Customer Service Representative activity, answering questions and helping management to keep Customer Service Representatives up - to - date on all changes • Maintaining up - to - date knowledge of financial center policies, procedures, products and
Customer Service Representative activity, answering questions and helping management to keep
Customer Service Representatives up - to - date on all changes • Maintaining up - to - date knowledge of financial center policies, procedures, products and
Customer Service Representatives up - to - date on all changes • Maintaining up - to - date knowledge of financial center policies, procedures, products and
services
General Manager, Robust Industries, Denver, CO — July 2014 — Present • Oversee five functional managers and develop departmental goals and objectives for each in alignment with company initiatives • Manage all efforts to recruit and hire the industry's top talent, and verify that training needs are met for superior
customer service • Collaborate with
other key professionals to oversee the delivery of all product to guarantee it is in
line with the quality standards set by executive management • Report goals, strategies, progress, and results to a board of six executive supervisors each quarter • Strategize and implement tactics that enable effective market competition and build brand awareness as well
• Proficient in installing underground pipelines for water distribution and waste water collection systems • Well versed in operating power plant equipment under the direction of operational manager • Special talent for repairing, fitting and replacing water taps and valves on main and
service lines • Particularly effective in using manual tools including chain saws, chippers and jackhammers • Expert in identifying and fixing pipeline leaks and pressure faults • Profound ability to setup sediment control devices as per directions of the supervisor • Track record of responding timely to
customers» utility
service calls • Proven skills in cutting, fitting and laying pipes • Well practiced in loading, unloading and driving trucks and
other heavy machinery to the worksite safely • Fully capable of maintaining cleanliness and functionality of all tools and equipment • Proficient in inspecting and maintaining water storage tanks and cleaning the yard when necessary • Apt at enforcing proper safety practices and using appropriate PPE and traffic safety materials such as cones, arrow - boards and flagging signs around the worksite • Experienced in determining the locations of gas, telephone, power, water and sewer
lines from appropriate sources before excavation • Particularly effective in repairing and replacing defective electricity and gas meters • Excellent manual dexterity and physical stamina along with profound ability to bend, stoop and work in confined spaces • Well versed in reconnecting water and power
services after holidays • Proven skills in performing routine grounds keeping, painting, carpentry and plumbing tasks • Skilled in repairing replacing and existing pre-laid pipeline based underground water and gas distribution systems • Efficient in anticipating tools and equipment needed as per the nature of each assignment and loading the same in the company vehicle in a safe manner
OTHER RELEVANT EXPERIENCES
Customer Support Scobey Moving & Storage / Allied Van
Lines • San Antonio, TX 07/1998 — 08/1999
Customer Service Robert Flynn Moving & Storage / Allied Van
Lines • Naples, FL 07/1997 — 07/1998
Other duties include:
customer service, data entry, filing, answering four -
line telephone.
Frequently worked in
other departments as a back up including
Customer Service and the front grocery
lines, requiring flexibility and adaptability to new situations.
Promoted from Teller position to Member
Service Representative April 2003 Established credit union memberships Opened savings, checking, individual retirement, and certificate of deposit accounts and explained options of each to member Prepared all paperwork and assisted members in signing of documentation Cross sold and created Visa check cards in branch Responded to members» questions and concerns via phone queue and online communucation center Opened safety deposit box accounts Performed daily maintenance of the loan applicant database Entered and submitted applications to the loan officers for review and status decision Educated members on the variety of loan products and payment protection options Maintained up - to - date knowledge of credit union products and policies Exceeded cross sell percentage goals with consultative, value - focused customer serviceapproach Exceeded marketing goals by cross selling various credit union products and services Provided back - up for other member service representatives and tellers when needed Maintained dormant account log Executed check orders Back - up for Managers with vault combinations Prepared and executed settlement documents for the following loan products: Home equities (fixed rate and HELOC's), ordered appraisals and flood certificates Auto loans Unsecured lines of credits VISA credit card
Service Representative April 2003 Established credit union memberships Opened savings, checking, individual retirement, and certificate of deposit accounts and explained options of each to member Prepared all paperwork and assisted members in signing of documentation Cross sold and created Visa check cards in branch Responded to members» questions and concerns via phone queue and online communucation center Opened safety deposit box accounts Performed daily maintenance of the loan applicant database Entered and submitted applications to the loan officers for review and status decision Educated members on the variety of loan products and payment protection options Maintained up - to - date knowledge of credit union products and policies Exceeded cross sell percentage goals with consultative, value - focused
customer serviceapproach Exceeded marketing goals by cross selling various credit union products and
services Provided back - up for
other member
service representatives and tellers when needed Maintained dormant account log Executed check orders Back - up for Managers with vault combinations Prepared and executed settlement documents for the following loan products: Home equities (fixed rate and HELOC's), ordered appraisals and flood certificates Auto loans Unsecured lines of credits VISA credit card
service representatives and tellers when needed Maintained dormant account log Executed check orders Back - up for Managers with vault combinations Prepared and executed settlement documents for the following loan products: Home equities (fixed rate and HELOC's), ordered appraisals and flood certificates Auto loans Unsecured
lines of credits VISA credit card
lines.
Professional Duties & Responsibilities Recognized sales team leader who consistently exceeds company sales goals Set company sales records and ranked in top 5 % of regional sales representatives Managed, trained, and reviewed sales team offering guidance and best practices Generated significant new business through networking and
other sales tactics Provided excellent
customer service resulting in significant repeat business Built strong, long - term relationships with clients, piers, and industry leaders Sold loan products to mortgage brokers, Home Equity
Lines of Credit, and
other items Working knowledge of medical and clinical devices, procedures, and pharmaceuticals Experience and education in clinical science including microbiology and toxicology
Professional Duties & Responsibilities Managed all daily operations of military dining facility serving over 180,000 meals annually Responsible for equipment and facility valued at more than $ 2 million Oversaw food inventory and orders of approximately $ 720,000 annually Designed and implemented daily menu, 1,500
line items, and 48 ethnic dishes Trained, directed, and reviewed kitchen and
service staff Maintained 98 %
customer satisfaction rate for both food
service and meal quality Collected
customer feedback and designed strategies to improve client experience Ensured 100 % compliance with all applicable FDA food safety regulations Performed approximately 200 facility inspections and staff evaluations Programmed and repaired cash registers to guarantee accurate financial operations Authored and presented meal,
service, personnel, and financial reports for senior leadership Devoted free time to honing skills and assuming additional duties Assisted base with security operations, logistics, inventory, and
other tasks as needed Completed all assignments in a professional and positive manner Created an atmosphere of respect and devotion to team goals Received exemplary reviews resulting in consistent promotions ahead of schedule
Project Manager / Compliance Officer — Duties & Responsibilities Oversee daily operational aspects of a fast paced, high intensity financial institution Recruit, train, and direct staffs ensuring they understand the brand and adhere to company policies and procedures Manage compliance with regulatory authorities including the SEC, NYSE, and NASD Analyze financial information and present reports to external regulators and internal management Determine compliance issue severity and escalate to senior compliance officer as needed Conduct internal compliance investigations coordinating efforts between various support
services Track and maintain detailed records of all compliance inquiries Direct and contribute to special company projects as needed Responsible for the «I Have a Dream Summer Intern Program» ensuring effective talent recruitment Utilize technical expertise while serving as liaison to technology department Assist with database and hardware management, software training, and computer troubleshooting Aid accounting with budgets, accounts payable / receivable, invoice payment, and vendor negotiations Interact with Board of Directors, Chief Executive Officer, and
other key figures on a daily basis Partner with various company
lines to assess client interests, market trends, and potential sales opportunities Develop a rapport with
customers and orient them to various products and
services Encourage high
customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and
services Provide administrative support including travel arrangements, scheduling, data entry, and
other tasks as needed Represent company brand with poise, integrity, and positivity
Registered Nurse / Instructor — Duties & Responsibilities Provide exceptional patient care and medical team support across multiple medical specialties Skilled in surgical, cardiac, pulmonary, medical, radiology, pediatrics, and emergency room medicine Maintain working knowledge of current medical technology, procedures, and standards of care Create workflows assigning tasks and responsibilities to the nursing team Responsible for scheduling, hiring, payroll, and evaluation of nursing team and support staff Trained in chemical paralytic agents, surgical airways, pericardiocentesis, chest needle compression, and intraosseous access Perform advanced cardiac life support procedures, vasculature access device insertion, and 12 lead EKG's Responsible for intubation, ventilator management, IV and oral medication administration, and monitor
line insertion Transport critically ill or injured patients to healthcare facilities and respond to in house codes Maintain professional and courteous communications with patients and family Educate patients and family members in healthy lifestyles and disease management Train nursing students in accepted practices and standards of care Utilize high fidelity mannequins in a variety of situations to develop student critical thinking skills Lead traditional classroom education and scenario debriefs ensuring student comprehension Design and implement engaging curriculum to reach a variety of skill sets and learning styles Offer guidance and support to junior nurses, lab technicians, and medical technologists Oversee confidential patient information,
customer service, phones, and
other administrative functions as needed Demonstrate ability to remain calm and levelheaded in high pressure situations Perform all duties with positivity, professionalism, and integrity
When you're talking to a
customer service person, «the person on the
other end of the
line didn't cause it and they may not be able to solve it right away,» Sanez says, «but that person may be able to call a supervisor and say, «Hey, listen, can we help this person out?»
As a way to say thank you and to provide a greater level of
customer service and connection, we developed the Wow Group program, which provides a number of
services, including a designated toll - free 24 - hour
line, a single dedicated
customer service team member, exclusive webinar opportunities with the Clothier family, yearly portfolio analysis and preferred status in several
other areas within the company.