Sentences with phrase «other support staff through»

This then saves you the hassle of when and how much to tip bellhops, luggage handlers, local guides and other support staff through the tour.

Not exact matches

IK: My classes have a strong focus on partner support and help couples get in charge of their birth through effective, respectful communication with each other and the medical staff.

«I am very happy to state that through this Safety Corps initiative the State Government has created over 7,000 jobs for officers of the Corps, artisans and other support staff.

Natural and Cultural Resources Manager Tim Green talks about the history At the same location where soldiers passed through for two world wars and Irving Berlin wrote «God Bless America,» staff at Brookhaven Lab lead and collaborate with some of the world's brightest minds as an asset for innovation and inspiration with seven Nobel Prize - winning discoveries and countless other advances, supporting the U.S. Department of Energy's mission to discover the solutions that power and secure our nation's future.

The KIPP School Leadership Program is a yearlong effort that includes a four - week intensive training session (originally offered through UC Berkeley's Haas School of Business and now located at the Stanford Educational Leadership Institute), residencies at other KIPP schools, and support from experienced KIPP staff.

The guide works on staff supporting and working with each other and monitor their skills sets through peer and self evaluation.

Monmia, in partnership with three other primary schools, has continued to focus on feedback through a combined curriculum day where teaching teams and education support staff collaborated on effective ideas and resources.

Staff may wish to locate research papers, books, expert colleagues in other schools or departments, consultants or courses, or even ideas and support through Twitter.

The entire school community — administrators, teachers, support staff, students, parents and other stakeholders — benefit from the practices and strategies implemented through Best Behavior.

Culture and Collaboration Collaborate effectively and meet frequently with the MWA Division Directors, Associate School Directors, Deans of Students, Lead Teachers, Content Leads, the other divisional DCI, and MWAS team members to successfully build capacity of Teaching Faculty and Teacher Interns Work with the Data and Assessment team to compile, analyze, and respond to data on the school's schoolwide data management and assessment systems, including oversight and implementation of the schoolwide Benchmark Assessment system Through informal observations, formal observations, and other qualitative measures, utilize approved tools and matrices to assess faculty adherence and fidelity to efficacy and growth mindset instructional practices, data - informed instructional lesson planning and practices, and cultural competence practices in working with students, faculty and families Work closely with the Director of Teacher Residency to support and inform MWA Teacher Residents with the necessary entry - level skills expected of MWA teachers; this includes working with and supporting the Mentor Teachers assigned to Teacher Residents Supervise and support New Teacher Induction Program Mentor teachers towards helping new - to - the - profession teachers in «clearing» their credential and meeting state mandates for certification; this includes support for all intern teachers Develop and maintain positive relationships with various internal & external stakeholders including administrative colleagues, parents, students, teaching faculty, support and intervention staff members, and board members

Essential Job Functions - eLearning • Produce dynamic, technology - enabled learning in eLearning, mobile and virtual delivery formats • Act in coordination with L&D consultants, business leaders and other managers and staff to identify eLearning needs, then match them with innovative self - paced and blended learning design solutions • Curate the best eLearning content to match requirements set by L&D learning consultants • Consult with members of the L&D Team and business leaders to deliver high - quality eLearning experiences that are instructionally sound, creative, visual and engaging through consultative design • Create and maintain tools for helping L&D team and business leaders to implement e-learning design projects in a consistent way • Stay up - to - date on eLearning techniques, gaming technology and e-learning technology in order to curate and develop innovative «PlayStation quality» learning experiences for employees • Effectively outsource eLearning development, when needed, or use multiple development tools to design, create and deliver in - house developed, self - paced (or blended) eLearning content (using tools like Articulate, Storyline, Captivate, Brainshark, etc.) • Ensure learning content adheres to specifications for mobile, virtual and desktop learning as well as brand guidelines and industry best practices, where appropriate • Work with learning consultants, instructional designers and business leaders where appropriate to create user instructions, FAQs, and other documentation that support effective use of the LMS.

When fully implemented, the TDS approach provides layers of support for teachers and other school staff through on - site and visiting staff.

This will entail boosting the capacity of support staff (coaches, mentors, department heads, and administrators) to build resilience in others; it's usually not something that's learned through professional programs.

Through monthly virtual sessions and semi-annual in - person meetings, district and school staff members learn about innovative and promising approaches to improving schools; share resources and experiences; and provide each other with professional feedback and support.

While exemplifying flexibility, organization and a compassionate spirit, key components of the Senior Team Leader position are providing the link between the caregiver staff and the Director of Animal Wellness, Animal Care Coordinator and other shelter departments, through providing leadership, supporting teamwork, providing vital communication, responding to special needs and ensuring all work is complete and satisfactory.

Animal Care Fund Through Animal Care Fund, ACC raises support for the direct care of the lost, mistreated, surrendered or neglected animals of NYC and strives to keep them safe and stimulated in their new surroundings through medical care, basic animal husbandry, and enrichment and behavior programs, while our staff seek other placement and adoption options foThrough Animal Care Fund, ACC raises support for the direct care of the lost, mistreated, surrendered or neglected animals of NYC and strives to keep them safe and stimulated in their new surroundings through medical care, basic animal husbandry, and enrichment and behavior programs, while our staff seek other placement and adoption options fothrough medical care, basic animal husbandry, and enrichment and behavior programs, while our staff seek other placement and adoption options for them.

Through Animal Care Fund, ACC raises support for the direct care of the lost, mistreated, surrendered or neglected animals of NYC and strives to keep them safe and stimulated in their new surroundings through medical care, basic animal husbandry, and enrichment and behavior programs, while our staff seek other placement and adoption options foThrough Animal Care Fund, ACC raises support for the direct care of the lost, mistreated, surrendered or neglected animals of NYC and strives to keep them safe and stimulated in their new surroundings through medical care, basic animal husbandry, and enrichment and behavior programs, while our staff seek other placement and adoption options fothrough medical care, basic animal husbandry, and enrichment and behavior programs, while our staff seek other placement and adoption options for them.

In addition to helping drive our local creative economy through grants and other support, the Trustees and staff of the Foundation are proud to construct this functional symbol of our city's ongoing love affair with the arts,» added Rick R. Moore.

In addition to operating its own solo programs, the Foundation also operates some projects in collaboration with not - for - profit educational institutions, either through financial support or on an in kind basis, where the Foundation provides space, staff support, and other types of assistance.

The fellowship is structured to include intensive institutional support from the Museum on professional, technical, and philosophical levels, through a close working relationship with QM curator, Hitomi Iwasaki, and other museum staff members with diverse specializations.

Residents benefit from the creative, technical and logistical support of our dedicated staff, weekly studio visits by curators and other arts professionals, and RU Activities and events through which residents are introduced to the New York art world and have access to RU's extensive national and international network

Each year, three artists are selected to receive stipends of $ 20,000 each; the opportunity to develop and exhibit a project at Queens Museum; and professional development support from the Queens Museum Director of Exhibitions and other programming staff members, as well as through the museum's Artist Services Program.

Many attorneys at big firms have the luxury of having a secretary, a paralegal, and other support staff to them through their day.

Joining a civil legal aid team using impact litigation and advocacy as its primary tools to pursue justice and equal rights through authentic and holistic service delivery to clients, CLSMF's Director of Litigation will support, refine, build, and maintain best in class approaches to support the expertise of our diverse and highly talented legal team, this Florida Attorney in good standing and experienced legal services litigator, will utilize the ability to simultaneously coordinate multiple complex cases in state and federal courts, while also monitoring and troubleshooting dozens of other significant cases handled by program staff.

She inspires similar commitment in others and, through frequent writing and speaking, Judy helps colleagues, support staff and lawyers learn how to put these concepts into motion.

There is strong support for approaches that will allow legal entities to deliver legal services in whatever way they determine appropriate and through lawyers and other staff in law firms, so long as the standards are the same for all and the duty of supervision and oversight is in place to ensure that non-lawyers who provide legal services are both competent and ethical in providing the services they do.

Clinic nurses are at the forefront of patient care, supporting doctors and other medical staff through observation and assistance.

• Demonstrated ability to handle filing and record management activities in a systematized manner • Focused on resolving clerical and administrative issues and handling limitation by employing exceptional analytic skills • Documented success in performing data entry duties under strict deadlines and accuracy standards • Qualified to work as part of a team and individually • Well - versed with Microsoft Office applications and Databases • Special talent for creating spreadsheets using a host of applications such as MS Excel • Adept at typing letters, memos and emails • Effectively researches on the Internet and through various other sources such as books and periodicals • Skilled in scheduling appointments with a special focus on time management and organization of information • Committed to maintain confidentiality of information • Talented in preparing payrolls and performing light bookkeeping activities to provide support to the accounting department • Knowledge of creating schedules according to each staff member's individual work duties and priorities

Professional Experience GA DFCS Clayton County (Jonesboro, GA) 2008 — 2010 Supervisor • Manage staff orientation and on - going training, including technology, reference materials, and other pertinent information, to ensure a high - quality of public service • Delegate important tasks and assignments to other staff members while providing guidance on relevant expectations and completion timetables as well as support and experience in job execution • Monitor and document associate performance through the use of monthly evaluation meetings to address any issues or areas of weakness through focused training efforts as well as resolve issues and complaints • Perform other important staff management functions, including time records / time off requests, career mentoring, and employee discipline / dismissal when necessary

Business Development and Sales Management — Duties & Responsibilities Lead through example with consistent work ethic and professionalism, while performing sales and marketing presentations, overseeing business development functions, and managing / leveraging key business relationships Perform needs - based analyses and situational assessments for clients to position most appropriate product / service, generating increased revenue through improved close ratios as well as referral / repeat customer business Collaborate in all phases of strategic planning with senior - level management and customers, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment of key markets and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, prospecting techniques, client service, pricing, and market trends Identify and utilize talent among team members with focused training, targeted professional recruitment, and the promotion of a performance - based entrepreneurial environment that leverages individual talents for group benefit Install support staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, word - of - mouth marketing, and the leveraging of cross-sales opportunities Create and implement marketing and sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation, cost control, networking, and staff success Develop and maintain a strong working knowledge of respective products / services and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies, and industry developments Collaborate effectively with all relevant parties, conveying information in a clear and concise manner while listening effectively to critical input, critiques, suggestions, and guidance Utilize knowledge of various technology - based applications, including ACT, Genesis, Calyx Point, Encompass, DU / LP, and Assetwise Act as a liaison between clients, vendors, sales and support staff, and other members of the executive management team

Spa Director — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, executing spa and salon administration functions, overseeing sales and marketing operations, and implementing cutting - edge industry techniques and trends Collaborate in all phases of strategic planning with other members of management team, including product inventory control, marketing and sales strategies, product and service offerings, client service, event coordination, and area competition Provide continuous assessment of key markets, potential customers, and capital utilization, while furnishing oversight and guidance regarding policies and procedures, budgets and financial forecasts, and client experience considerations Perform needs - based and situational assessments of policies and procedures to improve operational efficiency, manage and reduce costs, promote both employee and client satisfaction, and deliver a luxurious experience to high - profile clientele Identify and utilize talent among team members with focused training efforts, targeted professional recruitment, continued supervision of 40 staff, and the promotion of a performance - based environment leveraging individual talents for group benefit Develop and supervise support staff to aid in effective sales, marketing, and service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion, including newsletter and article distribution Ensure effective execution of all administrative, HR, and financial aspects of business management, while analyzing and presenting important information to executive staff, stakeholders, and other relevant parties Address key client and management queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, referral generation, and the leveraging of cross-sales opportunities Create and implement firm marketing and sales strategies while tracking performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of products, services, techniques, and relevant tools, while committing to continued advanced technical education with respect to complex spa, salon, and fitness concepts and studies Act as a liaison between clients, vendors, sales and support staff, and other management partners to facilitate information flow and drive operational efficiency

Brand Marketing and Promotional Design — Selected Duties and Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, while developing brand promotion strategies through the tactical assessment and analysis of target markets, clients, and consumers Manage all aspects of publication and promotional media design, including content development, pre-promotional material utilization, budgetary considerations, and deadline adherence Monitor all campaigns from initiation to completion, executing changes and modifications as needed to ensure program success Provide guidance and leadership with respect to marketing campaign strategy development, benchmarking, implementation, post-execution analysis, theme development, and process optimization Measure the success of marketing initiatives using data and related key metrics, ROI considerations, and related data, ensuring the maximization of competitive abilities while providing regular and ad - hoc reporting to both and clients Partner with advertising operations and other teams as needed to troubleshoot delivery issues and optimize campaign performance within the limits of available material and resource inventories as well as related logistical concerns Utilize talent among team with focused collaboration and the promotion of a performance - based environment leveraging individual talents for group benefit, soliciting creative materials from internal teams and external agencies per established specifications Screen and test submitted materials to ensure compliance with technical considerations and client specifications Address key client queries and resolve them in an expedited manner while communicating status updates across all teams, promoting sustained revenue growth through client retention, relationship development, and program success Meet and exceed all marketing targets while tracking progress versus established internal and external industry benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of products, services, and the respective marketplace, including pricing and regulatory trends, client requirements, competitor strategies, and product growth Act as a liaison between clients, vendors, sales and support staff, and executive management to ensure client satisfaction, timely implementation, and operational efficiency

Business Manager — Duties & Responsibilities Manage daily operations, customer service, and sales staff ensuring profitable operations Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Collaborate with junior level sales people to develop action plans to govern their performance Responsible for purchasing, logistics, company inventory, and product development Set and strictly adhere to budgets and schedules Oversee corporate accounting ensuring profitable and fiscally responsible operations Consistently meet or exceed sales goals through networking, in personal sales, and other tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Make cold calls in a courteous, yet assertive manner that translates to sales results Maintain comprehensive records detailing pricings, sales, activities reports, site visits, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity

Executive Management Duties & Responsibilities Provide effective solutions to complex issues such as cost budgeting, pricing strategies, vendor negotiations, revenue projections, purchasing and sales negotiations, business development tactics and industry competition Identify and develop talent among team members with targeted recruitment, focused training efforts and the promotion of a performance - based work environment that leverages individual talents for group benefit Utilize needs - and situation - based assessments to manage costs and capital outlays and determine potential ROI Participate heavily in all marketing, branding, public relations and communications activities Develop leadership team and support staff to aid in efficient business operations, sales and marketing functions, and client service execution, delegating important tasks and assignments while monitoring for effective resolution Lead through example with consistent work ethic, attitude, and professionalism, while performing sales presentations, overseeing market operation and business development, creating new revenue channels and managing key vendor and client relationships Collaborate in all phases of strategic planning with senior - level management, while furnishing oversight and guidance regarding effective acquisition strategies, pricing, market trends, and operational structures Assess and expand key markets and potential business ventures while ensuring operational efficiency and solid execution of corporate mission Create and implement marketing and sales strategies while tracking progress versus established internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of the products, services and respective marketplace, including pricing and regulatory trends, competitor strategies, general economic conditions and other business metrics Act as a liaison between staff, clients, and other management members to resolve issues in a timely manner

Information Technology (IT) Director — Duties & Responsibilities Manage IT department, customer service technicians, client / staff training, and a multimillion dollar budget Set and strictly adhere to departmental budgets and timelines ensuring timely and cost effective operations Responsible for 150 servers in a VM / SAN environment, Cisco network, and MAN connection between offices Maintain 4 9's uptime on all IT services and attain 100 % SLA compliance with clarification of SOW terms Successfully manage multiple building moves and build outs with zero IT downtime Oversee PBX to Cisco Unified Communications change, VMWare / SAN implementation, and hosting of 20 ASP clients Create and implement complete helpdesk department and remote resolution of client issues Negotiate and administer contracts and partnerships with vendors, service providers, and other parties Configure, troubleshoot, and support 300 + corporate workstations ensuring efficient, effective, and secure operations Oversee remote network access, VPN support, and phone support for remote executives Install, configure, troubleshoot, and support multiple Windows and SQL servers Design and implement enterprise disaster recovery systems, processes, and policies Plan and develop of LAN / WAN hardware and software requirements, updates, and related equipment Facilitate customer contracts / billing, technical support, and end - user training Train large staffs ensuring they understand the brand and adhere to corporate policies and procedures Collaborate with department managers to identify and address security concerns through IT Security policies Author reports concerning IT department operations, suggested hardware / software updates, and other pertinent data Perform all duties with positivity, professionalism, and integrity Consistently recognized and promoted for excellence in team leadership, customer service, and technical skills

Senior Sales Engineer — Duties & Responsibilities Experienced manager with a background in telecommunications hardware and software Oversee product lifecycle including sales, configuration, installation, and customer support Design and implement staff development and recognition programs enhancing skills sets and morale Monitor team performance and streamline workflow to enhance overall efficiency Manage customer service operations for hardware and software related issues Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Consistently meet or exceed sales goals through effective team and project management tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and industry leaders Provide exceptional customer service resulting in client satisfaction and repeat business Represent company brand with poise, integrity, and positivity

Professional Profile Utilize technology and tools to drive the machine assembly process, ensuring accurate and safe operation as well as monitoring output for any identifiable issues or errors Lead through example with consistent work ethic, attitude, and professionalism, while performing related job requirements and supporting all production management and execution functions Develop and maintain a strong working knowledge of products, materials, production techniques, equipment maintenance and use, and other relevant industry knowledge and trends Perform regular process assessments to identify areas of concern while facilitating an effective and timely solution through collaboration with production line management Apply technical knowledge and education to all production functions, focusing on the accurate and efficient completion of all assigned jobs Organize and execute machine production process from job receipt to completion, while collaborating effectively with other staff, material personnel and company management to align production processes with customer requirements Interact in a professional and effective manner with other staff Provide complete support to other construction personnel and management with technical assistance, guidance and successful team - oriented site operations Adhere strictly to all stated guidelines, safety policies, production quality benchmarks and other applicable codes Participate extensively in all continuing education and advanced technical training opportunities to improve skill set and add value to company production process Address management and staff queries and resolve them in an expedited manner

Licensed Vocational Nurse (LVN)-- Duties & Responsibilities Provide support to other staff and coordinate all care efforts while acting as primary point of contact to patients Perform frequent patient evaluations, including initial and on - going examinations, monitoring and tracking of vital signs, executing various minor procedures, and both administering and tracking medication use per physician orders for an extensive variety of conditions Alert physicians to any change in condition and raise concerns when necessary through accurate communication Communicate effectively with other medical staff, family members and interested parties to facilitate the efficient treatment of patients as well as ensure the timely information flow Collaborate in the development of treatment plans, providing guidance from point of admission through discharge while utilizing initial and on - going assessments to provide correct medical direction Deliver emotional and informational support to patient, their families, and other interested parties, helping them understand conditions, treatments and potential outcomes Develop and maintain competencies and knowledge of medical techniques, information, conditions, treatments, medications, and potential interactions, participating actively in all continuing education opportunities Utilize and employ knowledge from clinical rotations in MedSurgical, Telemetry, GI, Emergency Room, Post-Partum, Nursery, Internal Medicine, Occupational Medicine, Family Practice and Urgent Care settings Adhere strictly to local, state, and federal health - related laws in the administration of care, the operation and utilization of all medical equipment and procedures, and treatment of patients Address patient and doctor queries, resolving them in an expedited manner

Business Manager — Duties & Responsibilities Provide full service construction and contracting services including electrical, plumbing, masonry, roofing, etc.. Manage daily operations of home sales, construction, and contracting businesses ensuring profitable operations Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Oversee sales, customer service, and construction site personnel Set and strictly adhere to budgets and schedules Maintain compliance with all applicable zoning codes, laws, and safety protocols Oversee company finances ensuring profitable and fiscally responsible operations Consistently meet or exceed sales goals through networking, in personal sales, and other tactics Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain comprehensive records detailing pricings, sales, activities reports, site visits, and other pertinent data Build and strengthen relationships with key clients, partners, and industry leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Represent company brand with poise, integrity, and positivity

Professional Duties & Responsibilities Supervised clinical and administrative operations in a 4 physician primary care private practice Oversaw three physician interventional radiology practice for patients with renal and vascular conditions Managed a hemodialysis clinic serving approximately 200 geriatric residents Served as Primary RN / Charge Nurse in a 37 station hemodialysis center Treated cardiology, oncology, pulmonary, and infectious disease patients in a hospital setting Experienced in outpatient care as well as CCU / ICU and PACU Hired, trained, and supervised nurses, medical techs, and administrative support staff Responsible for team scheduling, performance reviews, and staff development / education Handled phlebotomy, lab work, catheters, medication administration, and vascular access devices Prepared patients for thrombectomy, fistulagram, angioplasty, and other interventional procedures Treated patients suffering from ESRD, diabetes, HTN, and chronic infections Performed triage, admittance, patient histories, charting, scheduling, and billing Oversaw medical equipment maintenance and supply inventory replenishing as needed Directed company marketing and patient recruitment through medical fairs and other community events

Sales and Business Management — Duties & Responsibilities Lead through example with consistent work ethic and professionalism, while assisting in and performing sales presentations, collaborating in business development functions, and both managing and leveraging key business relationships Perform and aid in the execution of needs - based analyses and situational assessments for clients to position most appropriate products and services, generating increased revenue through improved close ratios Collaborate in all phases of strategic planning with management and other sales professionals, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment of key markets and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, prospecting techniques, client service, pricing, and market trends Apply talent among team members with focused communications and the promotion of a performance - based entrepreneurial environment that leverages individual talents for group benefit Utilize and work closely with support staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, word - of - mouth marketing, and the leveraging of cross-sales opportunities Create and implement marketing and sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation and cost control Develop and maintain a strong working knowledge of respective products, services, and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies, and industry developments Collaborate effectively with all relevant parties, conveying information in a clear and concise manner while listening effectively to critical input, critiques, suggestions, and guidance Act as a liaison between clients, vendors, sales and support staff, and executive management

Professional Duties & Responsibilities Directed sales and customer service efforts for employers representing a wide range of industries Managed junior team members and administrative staff ensuring effective operations Generated significant sales through networking, cold calling, and other cultivation efforts Recognized for consistently exceeding sales goals by as much as 200 % monthly Routinely awarded «Account Executive of the Month» for excellence in sales and service Authored and presented weekly forecasting and call reports Built and strengthened relationships with clients, partners, and key industry figures Provided exceptional customer support resulting in repeat business and referrals Served as senior leadership for print and television news outlets Responsible for team leadership, content creation, production, and direction Created and implemented comprehensive marketing / advertising campaigns and collateral materials Designed and launched corporate promotional events

Sales Manager — Duties & Responsibilities Provide operational support across a wide variety of industries Responsible for product inventory, pricing, sales, and logistics Oversee company financials through QuickBooks and Point of Sale Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct buying operations to locate and secure quality materials at affordable prices Negotiate and execute contracts with C - Level decision makers Train staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Plan and execute successful special events including grand openings, graduations, etc.. Provide administrative assistance including phones, data entry, and reception as needed Perform legal research assisting attorneys with varied caseloads Represent company brand with poise, integrity, and positivity

Sales Management and Business Development — Duties & Responsibilities Lead through example with consistent work ethic and professionalism, while overseeing sales and marketing operations, executing critical business development functions, and both managing and leveraging key business, client, and vendor relationships Perform needs - based analyses and situational assessments to develop, market, and improve products and services, generating increased revenue through improved close ratios with customer - focused and consultative sales strategies Collaborate in all phases of strategic business planning with other senior - level management personnel, including cost budgeting, pricing strategies, vendor negotiations, revenue projections and industry competition Provide continuous assessment of key markets, territories, and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, prospecting techniques, client service, pricing and market trends Identify and utilize sales talent among team members with focused solution - based training, targeted professional recruitment, and the promotion of a performance - based entrepreneurial environment that leverages individual talents for group benefit Install sales, marketing and support personnel to aid in effective sales, marketing and CRM operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention and the leveraging of related cross-business opportunities Create and implement marketing campaigns, sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation and cost control Develop and maintain a strong working knowledge of respective products, services, and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies and industry developments Act as a liaison between clients, vendors, sales and support staff, and other members of the management team

Professional Duties & Responsibilities Recognized team leader who consistently improves company efficiency and efficacy Managed, trained, and reviewed junior staff offering guidance and best practices Provided excellent customer service resulting in significant repeat business Built strong, long - term relationships with clients, piers, and employers Generated significant new business through networking, referrals, and other tactics Offered administrative assistance to senior leadership as needed Handled phones, filing, financial software, and data entry Served as first point of company contact with the public Performed all duties in a professional, courteous, and positive manner Trained in business management, accounting, and related disciplines Highly motived and willing to take on new responsibilities in support of company mission Dedicated to personal and professional growth

Customer Service Supervisor Duties & Responsibilities Create training / development plans for staff and service team members, providing on - going performance feedback Provide continuous assessment of service associates, while furnishing oversight and guidance regarding effective issue resolution and customer management techniques Interact with customers in a professional manner to improve the client experience Perform need - based client assessment to provide effective solution Generate referrals and consistent repeat business through effective service Maintain a strong working knowledge of the product and respective marketplace Address client queries and resolve customer issues in an expedited manner Act as a liaison between clients and other staff members and departments Manage phone systems, and direct incoming calls to their appropriate channels Provide on - site support to other staff and coordinate all daily business efforts Assist managements with various duties as assigned

Professional Duties & Responsibilities Managed all aspects of the admissions and financial aid departments for multiple campuses Increased student enrollment by 40 % through effective recruitment and marketing strategies Represented the school at admissions fairs, local high schools, and other recruitment events Conducted perspective student interviews and incoming class orientations Assisted graduating students with job counseling and placement services Responsible for the administration of federal and state loans and grants Reviewed prospective student applications for admissions and determined student status Provided students with guidance and support during the admissions process Directed admissions counselors and support staff ensuring effective operations Administered the collection process as well as tuition refunds Maintained student information database including transcripts and financial records Supervised the school instructional staff and curriculum development process Performed all duties in a positive, professional, and courteous manner

Non-Profit Program and Operations Coordinator — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, while executing various program administration functions, overseeing operations and ensuring both efficient organizational communications and processes Collaborate in all phases of strategic planning with other members of management team, including program mission, marketing and public relations, vendor and volunteer management, member services and systems implementation Demonstrate leadership with respect to program direction, fundraising strategies and project management Provide continuous assessment of key considerations, potential issues, and the utilization of available resources, while furnishing oversight and guidance regarding effective donor recruitment and recognition strategies Perform needs - based and situational assessments of policies and procedures to evaluate program effectiveness, improve operational efficiency, manage and reduce costs, and promote both staff and member satisfaction Utilize talent among team members with focused training efforts, effective collaboration and the promotion of a performance - based work environment that leverages individual talents for group benefit Employ support staff to aid in effective marketing, relations, administration and program operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Facilitate the effective execution of all related administrative and financial aspects of non-profit management, while analyzing and presenting important information to executives, stakeholders and other relevant parties Ensure the organization and maintenance of relevant information in confidential, secure, and efficient manner as well as adherence to all stated laws, statutes, policies, procedures and guidelines with application in the non-profit arena Support the creation and implementation of organizational marketing and operations strategies while tracking performance versus internal and external benchmarks, focusing on both program growth as well as cost management Develop and maintain a strong working knowledge of related products, services, techniques and relevansupport staff to aid in effective marketing, relations, administration and program operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Facilitate the effective execution of all related administrative and financial aspects of non-profit management, while analyzing and presenting important information to executives, stakeholders and other relevant parties Ensure the organization and maintenance of relevant information in confidential, secure, and efficient manner as well as adherence to all stated laws, statutes, policies, procedures and guidelines with application in the non-profit arena Support the creation and implementation of organizational marketing and operations strategies while tracking performance versus internal and external benchmarks, focusing on both program growth as well as cost management Develop and maintain a strong working knowledge of related products, services, techniques and relevanSupport the creation and implementation of organizational marketing and operations strategies while tracking performance versus internal and external benchmarks, focusing on both program growth as well as cost management Develop and maintain a strong working knowledge of related products, services, techniques and relevant tools

Event Planning and Entertainment Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, performing event administration functions, overseeing client management operations and ensuring both efficient organizational communications and processes Collaborate in all phases of strategic planning with other members of management team and third - party vendors, including resource management, logistics, contract negotiations, marketing and public relations, issue resolution and client services Demonstrate leadership with respect to event direction, artist and talent development, and strategic marketing campaigns Provide continuous assessment of key considerations, potential issues, and resources utilization, while furnishing oversight and guidance regarding effective policies and procedures, process management and participation trends Perform needs - based and situational assessments of policies and procedures, utilizing several tools, to evaluate event effectiveness, improve operational efficiency, manage and reduce costs, and promote both employee and client satisfaction Identify and utilize talent among team members with focused training efforts, targeted professional recruitment, and the promotion of a performance - based work environment that leverages individual talents for group benefit Develop and supervise support staff to aid in effective marketing, relations, administration, and event operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Promote the effective execution of all administrative and financial aspects of event and client management, while analyzing and presenting important information to executive staff, client representatives, stakeholders, and other relevant parties Address key client and management queries and resolve them in an expedited manner, promoting sustained client growth through retention, word - of - mouth marketing and the attainment of talent engagements Create and implement client marketing and operational strategies while tracking performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of related products, services, techniques and relevant tools

The Chasm Group, LLC and Chasm Institute, LLC (San Bruno, CA) 1997 — 2008 Business Operations Manager • Managed all daily operational tasks for leading multi-million dollar high - tech market strategy consultancy, while providing executive administration to C - level executives and venture capital partners • Developed and managed the firm's annual budget, proposing and implementing expense cuts, producing monthly reports and financial statements, and coordinating with CPA firm for accurate and timely filings • Oversaw all client relationship management efforts while cultivating new business efforts from concept to implementation, providing high - quality service in sales efforts while utilizing new lead tracking system • Negotiated and managed all contracts, stock grants, and financing arrangements, working closely with outside counsel to draft legal documents and resolve LLC - and proprietary - related issues • Led three office space build - outs and two office relocations, managing all aspects of each process under aggressive timeline and budget expectations • Reduced firm telecom expenses by 22 % by streamlining IT objectives, including migration to VOIP phone system, software / hardware purchases, domain renewals, and outsourced technical support • Directed all phases of staff recruitment while creating and implementing all HR policies and programs, including comprehensive employee benefits plans • Supervised multiple administrative staff members, conducted performance appraisals and wage / salary surveys in comparison to incentive program guidelines, and maintained HR files in accordance with legal mandates • Produced all out - going client invoices in an accurate and timely fashion to increase, cash flow and reduce aging receivables, providing consistent attention to overhead costs and vendor arrangements • Administered all company insurance policies, including E&O, general liability, bonds, partner life and disability, conducting annual benefits reviews and employee / company insurance audits • Obtained necessary certificates for consulting contracts while processing federal, state, and local business reporting requirements to maintain licenses and incorporation status • Directed all marketing efforts and oversaw logistical aspects of national educational workshop series, utilizing sponsorship arrangements to offset production costs • Transformed «brochure» website into a dynamic tool to better illustrate company opportunities through relevant case studies, as well as maintaining all other promotional media, including press kits and video Association of California School Administrators (Burlingame, CA) 1993 — 1997 Issues and Planning Committee Coordinator • Executed all phases of event planning and implementation for a membership - driven organization including 23 state committees, 5 task forces, 6 strategic planning conferences, and a conference of 1,500 attendees • Focused on facility evaluations, bid requests, site visits, contract negotiations, and all pre - and post-conference planning processes • Produced statistical and financial reports, including budget projections and cost monitoring for developmental training efforts • Oversaw all participant - level responsibilities, including inquiries, eligibility, registration, correspondence, and billing statements • Managed all legal professional standards calls for Northern California regions, including the processing of attorney authorizations, the preparation of legal assistance letters, and liens on cause of action • Served as second point of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive administrative support for Executive Director, Committee Chairs, and the State Superintendent of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report generation