Sentences with phrase «outbound call center agents»

Not exact matches

Stephen Van Vreede (@ITTechExec) Resume Expert at BlueSteps Executive Career Services (BECS) Stephen brings 12 years as a career branding strategist / resume writer along with 8 years of corporate management experience, where he oversaw a large - scale, blended inbound and outbound call center with operational sites and virtual agents in the United States and India for a GE Capital company.

Call center agents work at inbound and outbound call centers where they answer the queries and concerns of clients and sell products of compCall center agents work at inbound and outbound call centers where they answer the queries and concerns of clients and sell products of compcall centers where they answer the queries and concerns of clients and sell products of company.

He also has eight years of corporate management experience, where he oversaw a large - scale, blended inbound and outbound call center with operational sites and virtual agents in the United States and India for a GE Capital company.

Call center agents may be responsible for taking inbound calls, making outbound calls or doing both.

With a solid track record of effectively exceeding all sales targets assigned to me in the last 5 years, I am positive that I will be a great addition to your team of call center agents — in an outbound capacity.

• Made outbound calls to existing and new customers to provide them with information on the company's products and services • Generated leads and provided detailed information of them to call center agents / sales agents to follow up on • Compiled lists of existing customers that may be interested in upgrading their products and / or services • Assisted call center agents in resolving issues by providing them with insight on resolutions

Usually, a high school diploma or a GED is sufficient to work as a call center agent in an outbound capacity.

An outbound call center is one in which agents are required to make calls to customers or prospective ones to provide them with product or service information, or to make sales.

In your opinion, what is the perfect skills set for an individual working as a call center agent in an outbound capacity?